Best Drain Cleaning in Durham NC

We have been using Carrboro Plumbing for 2 years now, and they are, hands down, the best contractor we've ever worked with. The service level is unparalleled and the workmanship is better than any other plumber we've ever worked with (by far). The team is responsive and fast, and you can really tell that this is a family-run business. Chris, Emily, and Linda typically get back to me within a few hours for standard things; they get back to me ASAP when it's an emergency. And we've had a bunch of the team out for projects and they're all top notch. Jeff and Corey are the two we've worked with most and the quality of their work is incredible. We've never had any issues. I'm always so impressed with how much they hustle, too. On projects where they charge hourly, they make really efficient use of time. They're definitely trying to add the most value for the homeowner. I feel like finding a good plumber is critical to being a homeowner. I do handy things around the house, but I leave plumbing to the pros. And this team is consummately professional. I recommend them to everybody who needs a plumber, and I feel very lucky that I found them.

Great rates, takes pride and ownership of the job, and thinks outside the box. Would definitely recommend!

We had a leaking water heater and contacted HSA for a service arrangement. The initial estimate came out quickly from After Hours Plumbing and the drama started. The technician handed over me an estimated invoice which surprised me with over $500 charge after the warranty company's coverage. Only 3 accessories, which the warranty company claimed that they don't cover these parts, for the water heater were in the invoice. I checked the prices for those 3 parts from Home Depot and Lowe's. The total average price for all 3 parts was only about $50. The price was $375 in the invoice plus $50 installation fee. I contacted the company right away after I realized that I got ripped off with these unreasonable charges. The secretary kicked the ball to the technician, then the technician told me that the prices were determined by the owner, Mr. Jones. I requested Mr. Jones to call me back but got denied. I complained the ripped off price to the technician and secretary. Guess what I got rewarded? The secretary lied to HSA and claimed that we didn't want to pay the fee. The company demanded to receive the payment before the service. I was stuck with this company because HSA refused to change another service company for me.

Stay away from this company if you want reasonable charges and great customer services.

Techs wore masks, and I was able to speak with them over the phone while repair was made. They offer contactless payment as well. Quick repair of a broken shower head. Same day service.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Quick and made the job done.

I had a leaking sewer pipe hidden under concrete slab. The water was coming out off the floor when draining water. I removed everything including the dish washer and opened up the drywall. They came over and took their time to evaluate, including flushing sink water repetitively, to see the water came out repetitively, dug outside foundation for 3 minutes, visually inspect everything again and again, call his boss, wait outside for his boss for at least 20 minutes, call the HOA manager (because it's their friend), and wait outside for the HOA manager for at least 20 minutes. In the end I was charged around $190 for the so called evaluation (because they spent 1.5 hours for...I don't know what they did) and then given an estimate of $650 to really find out the problem was. Note that $650 did not include the fix or any other potential damage. What's worse was that, after $190/1.5 hours of the so called professional evaluation, they told me it's a cast iron pipe running perpendicular to the wall, while in fact it's a ABS pipe running in parallel to the wall. If you are in a state of emergency, have a lot of money to throw away, and know exactly what to be done to fix your problem, you may call them. Oh wait, you can't call them because they will let you wait in order to charge you more thus can't solve your emergency problem. Okay, maybe if you have a lot of money to throw away, and know exactly what to be done to fix your problem, you may call them. For example, if you want to rip out our golden toilet and throw it away, I think VDH is the company you're looking for! Otherwise, please don't rely on them doing the trouble shooting for you. Because they are going to waste your time, deliberately, and money, also deliberately, and still give you the totally wrong diagnosis.

Tray was great. Very professional and helpful. He even tried to install a bidet seat I had bought with it but had got wrong kind (round vs elongated). It was my fault but he reinstalled original seat without any complaint in minutes. Very much appreciated.

Fixed our problem quickly and for a fair price!

I have used CDK many times in the past but was very disappointed with this service call and will no longer be using them for any plumbing needs. I will find another plumber who does not install upgraded parts without first informing the customer of the huge price difference.

Fantastic service! Ethan, Sven, Wyatt, and the whole team did a great job getting my toilet and drain flowing again and fixing the root issue (literally; there were roots forcing their way into my sewer line). They also added a main water shutoff valve for us and brought our water heater connections up to code. And Dusty in financing was a great help on the money side of the project. All around an awesome team who made (what seemed like) a disaster a smooth process. Will definitely be calling them again for future service!

Jerrry and Jared are always a pleasure to work with. They respond quickly and explain thoroughly the problem they are repairing. I always look forward to seeing these gentlemen. Thank you guys once again for helping me out!!! Jennifer, Manager of McKenzie Park Apartments.

I had a leak with my hot water heater and they fixed it within a day! I was on a trip at the time with my house sitter there, and they were very communicative over phone and text as well as sending photos and videos of the problem and fix. Pricing was very fair especially with how fast they came to fix it. Would definitely recommend and got their name from a friend who had a great experience with them as well!

Let me start by saying Matt is a very nice young man. However, it appeared he was not experienced enough to find the low voltage short in my HVAC system. After an hour and a half or so, he ended up calling his supervisor (Vic) for assistance. I assume the total time to resolve my issue is a factor in the billing. The total time (about 3hrs) I believe could have been less if he would have called for assistance sooner.

How do I give negative stars? That's what they deserve, if that.

They were scheduled through Lowe's, came three times to my house and always found a reason not to do the work. They have traded Lowe's reputation for me, don't waste your time with this garbage company. They come to your house, and say they left the tools; if not that, then you don't have the right parts, then when you buy said parts, they out their own on and charge you since yours didn't work.

Absolute joke of a plumber, never shop with them.

So much wrong with this business. Save yourself time and just scroll past these people and research a different company. We still have unresolved business more then a month after installation with their installers causing MAJOR damage to our home. They still have not paid us what they said they would for the damage they caused which was over $2000.00! Please consider yourself fore warned.