Best Water Main in Anchorage AK

After sending phots & discussing scope of a small project, they failed to arrive, not just at the agreed time, but at all! We rescheduled 2 more times and I was shined off each time. Very disappointing!

These people are great! I had a call back within minutes and hot water within a couple of hours! This is my third or fourth time working with them on different heater and plumbing issues and they have been wonderful every time!

Drain Masters is making in home visits during Covid and they are taking appropriate actions to be as safe as possible, they are very clean, they are wearing masks and distancing. Aiden was the technician who helped us with our issue, he was very professional, knowledgeable and courteous. He was able to evaluate at our immediate issue and offer reasonable and realistic options. He was also able to get us back online very quickly. This has been an ongoing issue for us. They offer great tools to help with proactive measures, like cameras. We definitely plan to take advantage of this along with their knowledge and experience so we can prevent future issues. I will always recommend Drain Masters to our family and friends. Thank you!

HRV Install - No BS, Good Work

I had an HRV installed to bring fresh air into the house without wasting the heat from the house.

This company is very good. Their install process was efficient and they don't waste resources. I was very impressed at how they use employees with differing skill sets, and have them show up just in time to take the project to the next phase.

I recommend Shane and Extreme Heating. Their work was professional and they delivered what I was expecting. I don't give everyone a high review, so when I say that I recommend this company, I do so without reservations.

Called at 8am and the hwh was replaced by 5. Tino and Shawn did a great job. Friendly and professional. Thanks!

I can't say enough about how great John is. He came on time with a smile on his face ready to help. He was upfront about the costs and what certain things meant and would happen if we chose this over that. He was very transparent. We called because of our water heater, and he was here the next day with a new one. The entire time he was here he was pleasant, great to talk to, and very efficient in his work. We also had an issue with our dishwasher leaking into the sink and he knew immediately how to fix it and did so rather quickly. We are really impressed. I would absolutely refer anyone and everyone to him. We've finally found our family plumber. Call him, you won't regret it.

Call Burton Repair for my parents. My parents are both retired.Their furnace wasn't working and they had no-heat, outside temperatures were -1 to -10. A Tech keep out in a few hours of my call and made furnace repairs. Thank God for Companies like Burton's. Amazing staff and skillful work...

Professional, and got the job done quickly

Excellent value for high quality work. Would hire again.

From the beginning, Joe was very professional and straight forward. From there on, the entire team, from office staff, the installer who was efficient and thorough, and the electrician were exceptional. By far a very dedicated team who demonstrate exceptional customer service. I would recommend them to anyone in need of their services.

Bill is my families hero. After a mechanical failure that snowballed out of my inexperienced hands Bill walked me through what I needed get from the manufacturer and when it got here he got our heating and hot water running again in no time.

Excellent service. We came home to some broken pipes and Jake was able to patch them up so quickly— we definitely appreciated his skill and efficiency, as well as the company’s prompt response to our issue. Would highly recommend!

I called on Sunday evening about a clog and told them it wasn’t an emergency and was okay with waiting until Monday. I had to work Monday afternoon, though, so first thing would be ideal.

They called me Monday morning right at 9 and Dakota and Ryan were at my door by 9:30. They were in and out, professional, efficient, personable, and reasonably priced.

We will never call anyone else for drain clogs!

Dale was awesome...he came to the rescue that very same day i called them. I will recommend your company to all my friends. Thanks Dale!!

Called at 8:39 on Friday morning about leaking supply line to bathroom sink. Tech arrived within the hour. Repairs done and out the door by 10:30 after replacing both cold and hot, just in case (at my request)

I wish I could give 0 stars.
The worst customer services I have ever encountered. I made an appointment over a month ago and today they called and said they wanted to reschedule me until after Christmas. I said I wanted something things checked out because of the earth quake and I was worried for the safety of my family and the response was your house isn't flooding so no appointment.
I completely understand that tragic events happen and that is more of the reason I wanted to have my house heater checked and was happy I had already made the appointment (I didn't even try to call and get you there sooner because I knew your company was helping other people I just turned the gas off and waited for my appointment). I'm worried about Carbindixode leaking from my heater and now have to try and find a better place to come inspect my home.

I am truly grateful that you are helping people with BIGGER JOBS after this earthquake, I want everyone to be safe and get there life back to normal, I just want to find someone to help my family and I.

ADDED AFTER RESPONSE FROM BUSINESS:
Please don't make it sound as if I am inhumane and don't care about other people's problems because that's simply not the case. I was in fact happy that you guys were working hard to help others with serious problems. Also it's extremely unfair to mention the discounted rate so many times in your response I don't care the cost of a possible problem to my heating and gas I would never worry about discounted rate or anything like that over the well being of my family that was extremely rude and unprofessional of you to throw jab's of a the discounted rate repeatedly in your response. My concern was the safety of my family which in your response was your employees concerns as well. Unfortunately I am not a hvac repair specialist and don't have the skill set to handle that line of work main reason for making an appointment for you to come out in the first place. I'm a father and husband who was concerned for his family's well being and no matter what you type in a response your company had no compassion towards my family's needs and worries and that is the reason I will inform every person I ever come in contact with to avoid your company. (also I did tell you that something was wrong and I really wanted to have you come check because I was worried I never said everything was ok I just want a check up I said I believe I have a problem and am happy I had the appointment already made. In Fact i waited 2 days with m,y gas turned off because I didn't want to call and ask you to come early because I knew there were other people with problems.) Long story short i was able to get a company (I will leave un-named) to come and they did find something cracked at my water heater and was glad I turned the gas off to it because it could have been something that could have cause my family problems.
I will say it again i appreciate that your business helped so many Alaskans I truly do. I just wish you would have the common courtesy to listen to my family concerns, because your company could have helped us as well.

I have nothing but great things to say about this company. We have the klebs care plan, which is phenomenal. We signed up after they installed our new water heaters and it has proved to be so beneficial. We had a pipe burst and they came out and fixed it right away, it was super affordable with the klebs care plan and I think they such a great resource for any home owner who doesn't know how to do these things themselves. David was the plumber who came, he was courteous, quick and professional. Everything was fixed right away. Thank you as always you guys!

Editing my review because they have done even more for us. These guys are great! They just came out to do a gas fireplace inspection and it was so clean when they were done I almost thought they forgot to put the glass back on.

Great company, exceptional service every time they have come out. I wish they were in Kenai too now that we have moved..

I had a great experience with Tom. My water heater failed on Thursday night and he came over at 8 p.m. to check to see if it was an easy fix. It turns out we needed to get a new water heater and he had it all done next day. Price was reasonable and the service was fast.