Best Heating Repair in Anchorage AK
Sage Mechanical was so friendly and helpful. Highly recommend!
8240 Hartzell Rd, Anchorage, AK 99507
Very helpful over the phone and they responded quickly. They had us prep for the job so they didn't have to waste any time while on the clock. The plumber was friendly, knowledgeable and educated us while completing the job. Prices were reasonable. I would use this company again in the future.
6120 A St, Anchorage, AK 99518
Hogins Plumbing and Heating puts helping the customer as priority over making a profit. They could have easily charged me a service fee to come out to my house and tell me that I simply needed to change the batteries for my touch faucet (batteries that I had no idea even existed since I was completely unfamiliar with a touch faucet). Instead, they troubleshooted with me by text on a Friday night, after hours (as late as 11 pm), and they were able to figure out what the problem was so that I could get the sink working right away. I will definitely call them next time I have a need for service.
6828 Stella Pl, Anchorage, AK 99507
Very professional and patient! Inspected and fixed the busted pipes in our mechanical room, got the warm water working again in less than two hours, and fixed the poor job a previous plumber had done. Will hire them again! These are the guys for the job!
1231 W 32nd Ave, Wasilla, AK 99654
Called no show called again for them to come out finally did but never even got me a bid.
7917 E Matanuska Spur Rd, Palmer, AK 99645
I recently had the privilege of doing business with Extreme Heating and Air. They installed central air conditioning, an air scrubber, and a new thermostat. From beginning to end, this company is a class act.
My dealings began with a walk-thru, which was scheduled and completed promptly. After the walk-thru, all of my questions had been answered, and I had complete peace of mind that my house and I were in good hands. As promised, the estimate arrived within a couple of days, and it was clear, thorough, and did not include price gouging. As I contemplated the future work, I had several questions. Each time I called, my questions were answered by Shane or Thomas who are knowledgeable, professional, and patient. The day of installation lasted 12 1/2 hours, and every person involved was skilled, kind, and laser-focused on doing their jobs well. I was given a complete tutorial of everything, and any new questions were answered. There was a minor accident in which an HDMI cable was cut in half as it was in an abnormal area. I alerted Extreme Heating and Air, who took full responsibility for the mishap, apologized, and expeditiously paid the bill to have it repaired. Finally, another walk-thru was scheduled to make sure that everything was working properly, that I was happy and that I did not have any new questions.
Unbelievable just how professional this company is. They made me feel like a valued customer, and I would use them in a heartbeat in the future. Thank you, Shane, and everyone at Extreme Heating and Air for a job well done.
My dealings began with a walk-thru, which was scheduled and completed promptly. After the walk-thru, all of my questions had been answered, and I had complete peace of mind that my house and I were in good hands. As promised, the estimate arrived within a couple of days, and it was clear, thorough, and did not include price gouging. As I contemplated the future work, I had several questions. Each time I called, my questions were answered by Shane or Thomas who are knowledgeable, professional, and patient. The day of installation lasted 12 1/2 hours, and every person involved was skilled, kind, and laser-focused on doing their jobs well. I was given a complete tutorial of everything, and any new questions were answered. There was a minor accident in which an HDMI cable was cut in half as it was in an abnormal area. I alerted Extreme Heating and Air, who took full responsibility for the mishap, apologized, and expeditiously paid the bill to have it repaired. Finally, another walk-thru was scheduled to make sure that everything was working properly, that I was happy and that I did not have any new questions.
Unbelievable just how professional this company is. They made me feel like a valued customer, and I would use them in a heartbeat in the future. Thank you, Shane, and everyone at Extreme Heating and Air for a job well done.
16805 Farm Ave, Eagle River, AK 99577
They ran all my underfloor heating and rough plumbed my 3 bd 2 bath house that is under construction. Very easy to work with, high quality and almost spot on with the quote they gave me. Highly recommended them for any job big or small.
Anchorage, AK
What started as price shopping at Lowe's, turned into a great experience with our new plumbing and heating service provider! From start to finish Flowstar is one of the best repair companies I have worked with in the Anchorage area in over thirty years! They handled our warranty paperwork, explained and discussed every detail, were on time, charged what they quoted with no surprises, were professional and did not leave a mess. As an occupational safety trainer I do not recommend or endorse equipment or services unless I personally use and trust them. Flow Star has my trust and I recommend them to anyone looking for help with their plumbing and heating needs. My thanks to the entire Fliw Star team!
907 E Dowling Rd Suite 4, Anchorage, AK 99518
Roy was on time and very professional. Was available same day which was wonderful and lucky. He made mounting tvs look easy peasy. In and out in a little over an hour for a 55 and 65 tv. Definitely will hire for future needs.
Anchorage, AK
Excellent service. Highly recommended.
5406 Lake Otis Pkwy, Anchorage, AK 99507
Had a leaky faucet causing water damage. $200 later and still had a leaky faucet. Burton would not return the money or admit to bad service. Instead the owner stands behind his so called trust worthy plumber who gave us a run for our money and fixed nothing. Charged us for parts that we did not receive. I ended up taking the dang faucet apart myself proving they replaced nothing. I then fixed the faucet myself via 2 trips to Home Depot and $1.50 in parts, and haven't had a problem since.... But I'm still a little upset to have $200 stolen from me by a business who either is crooked or is OK with employing crooks. If you need something done either do it yourself or call someone else. Considering filing a report with the Better Business Bureau.
3705 Arctic Blvd #181, Anchorage, AK 99503
Awful customer service experience, probably the worse I've ever had, anywhere, with any product or service:
Trey, their customer service contact is rude, disrespectful, and not at all helpful.
Here are the details that lead me to say that:
First the company was asked to contact us to meet them at the property to go over the details of the repairs needing done and have a conversation in person. They did not do that, they just went and called after they had visited the property. Not a huge deal but not great.
Second, they were to submit to diagnosis into my home warranty within 24 hours of the home visit. Once this did not happen I and the warranty company tried reaching out (Trey is the only contact number available for the company). He would not answer or return my calls or the home warranty calls after several voicemails and texts. Finally he starts communicating but only through text with me even though I simply texted asking him to call me.
Third, he tells me via text that Mark, the technician was still working on the diagnosis and would call when it was ready. I informed him that it is required to be submitted within 24 hours, which had already passed. He only would tell me that Mark would do it when it was ready.
Trey would not provide me Mark's contact number to have the home warranty authorization department reach out to him, but then he said that Mark had already tried calling it in and could not get ahold of anyone and would try again later.
So either the fact that it was not yet ready or the statement that Mark had already tried calling was a lie.
I had the home warranty company on the phone ready to reach out and Trey still would not give me Mark's direct number, and said if they called him he could not connect them to Mark.
Instead he suggested just cancelling the service so they could assign a different contractor. I asked him to please not do that because I had an emergency water leak and needed it addressed immediately.
The home warranty informed me there is an online portal to submit the diagnosis so that should have been used instead of calling first anyway.
The home warranty offered to call the company but Trey insisted that he knew what he was doing and that they had to initiate the call so would not give me Mark's number.
He was rude and disrespectful by stating that Mark is on another job and you will have to wait for him to finish that,... I'm sorry you don't understand that
He then offered to cancel the job again.
I asked him to not cancel the job and even pointed out that despite this poor customer service I was dealing with they still had an opportunity to earn a good online review from me.
He then said I'm going to cancel this job with home warranty since we can't please you
Worse customer service experience EVER
Trey, their customer service contact is rude, disrespectful, and not at all helpful.
Here are the details that lead me to say that:
First the company was asked to contact us to meet them at the property to go over the details of the repairs needing done and have a conversation in person. They did not do that, they just went and called after they had visited the property. Not a huge deal but not great.
Second, they were to submit to diagnosis into my home warranty within 24 hours of the home visit. Once this did not happen I and the warranty company tried reaching out (Trey is the only contact number available for the company). He would not answer or return my calls or the home warranty calls after several voicemails and texts. Finally he starts communicating but only through text with me even though I simply texted asking him to call me.
Third, he tells me via text that Mark, the technician was still working on the diagnosis and would call when it was ready. I informed him that it is required to be submitted within 24 hours, which had already passed. He only would tell me that Mark would do it when it was ready.
Trey would not provide me Mark's contact number to have the home warranty authorization department reach out to him, but then he said that Mark had already tried calling it in and could not get ahold of anyone and would try again later.
So either the fact that it was not yet ready or the statement that Mark had already tried calling was a lie.
I had the home warranty company on the phone ready to reach out and Trey still would not give me Mark's direct number, and said if they called him he could not connect them to Mark.
Instead he suggested just cancelling the service so they could assign a different contractor. I asked him to please not do that because I had an emergency water leak and needed it addressed immediately.
The home warranty informed me there is an online portal to submit the diagnosis so that should have been used instead of calling first anyway.
The home warranty offered to call the company but Trey insisted that he knew what he was doing and that they had to initiate the call so would not give me Mark's number.
He was rude and disrespectful by stating that Mark is on another job and you will have to wait for him to finish that,... I'm sorry you don't understand that
He then offered to cancel the job again.
I asked him to not cancel the job and even pointed out that despite this poor customer service I was dealing with they still had an opportunity to earn a good online review from me.
He then said I'm going to cancel this job with home warranty since we can't please you
Worse customer service experience EVER
Anchorage, AK
Bill is my families hero. After a mechanical failure that snowballed out of my inexperienced hands Bill walked me through what I needed get from the manufacturer and when it got here he got our heating and hot water running again in no time.
2927 Wesleyan Dr, Anchorage, AK 99508
Our experience with Erwin Plumbing & Heating was excellent. We remodeled a bathroom and needed some plumbing moved. The job was completed in one day, and Landis was skilled and friendly. I would highly recommend Erwin Plumbing & Heating!
7101 Patricia Ann Cir, Palmer, AK 99645
Customer since 2001. Over the last several years the quality of service has declined. The techs consistently take short cuts to avoid anything that may be difficult. Our rental company has moved away from Circle.
2317 Raspberry Rd, Anchorage, AK 99502