Mallory Hanus

6 years ago

Very friendly, prompt, and easy to schedule. Had a job that didn't require much time, so I wasn't charged for the whole hour.

Eric Cruz

6 years ago

I went with this company because they had the most likes, but when I called, the guy over the phone seemed to be bothered by my call even since I give them the choice when to stop by. The person they sent also seemed to be very unhappy to be there even though I was very happy to see him, he did the job didn't clean up and left very unhappy as he came. I won't use this company anymore because I feel the customer deserves a certain amount of respect.

Carla Santos

a day ago

If you're a single mother and your furnace happensto shuts down on you I would not recommend this company.

Tyler Tyrrell

a year ago

Anthony Reyes

2 years ago

Wayne Crayton

3 years ago

I've been having AP&H doing my heating and plumbing repairs and maintenance for 10+ years and every time they've done a great job ... will continue to use them for years to come.

Matthew Kliemann

7 years ago

2/29/16 Update - Had to call them out today because the return line from my sink cracked. They sent Jeremy out this time which was good. They were able to pin point the leak get the parts and fix it all within 2 hours. They were very nice to deal with and left the work place clean again. I will use these folks anytime the need arises.

My wife found them on the internet and they had many positive reviews. Jeremy came out today to replace a facet and supply lines for us. He was friendly and completed the work quickly. He left the work area clean after finishing. I will surely use this company again.

Alana Villanueva

a year ago

Esther L. Hooper

9 months ago

Great job done fast fantastic 👍

Crystal Taulealea-Kitiona

3 years ago

With the negative degree weather and everyone in town being booked up, AP&H came through and let us know they would try to help us. Thanks to Jeremy, our boiler was fixed in 10 mins. They were quick to respond and helpful in communicating what the issue was and what needed to be done. They will definitely be our first to call in the future.😊

Timothy Foraker

9 months ago

I cannot express how thankful I am to this company and the plumber Curtis they sent out. He was honest, friendly, and a true plumber. Curtis solved a problem in minutes that two competitors could not solve in hours. The time and money he saved my family will not be forgotten. Thank you so much.

lynx kynx

a year ago

This is AnchorTown Realty. Anchorage Plumbing even if fully booked that day usually manages to fit any of our urgent property management plumbing needs in the same or next day! We love that!

terry crossley

a year ago

Melissa Holl

10 years ago

If anyone wants a good and pleasent worker, who does the job, and does it well, GET KURT from Anchorage Plumbing and Heating! (I'm sorry I don't remember his last name.)
My husband and I had a few plumbing leaks and a furnace leak.
I had schedualed a repair for Monday and that didn't work out and I had to cancel. When I called back on Tuesday and asked that we get some help out to work on it, the man on the phone was able to adjust the schedule and get someone out the Next Day!
Kurt was a real Blessing! The young man who came out and did the repairs somehow got everything done in a price range we could afford and was able to get in and do some work we needed desperatly.

Thank You!

David Lockwood

4 years ago

I always get great service and very satisfied with the results!

kay baehr

4 years ago

We have used Anchorage Plumbing & Heating for years. Our recent appt did not disappoint. As we had a leak our appt was moved up several days. Chris & Tavis were professional and cheerful and got the leak diagnosed a fixed in a short amount of time. Great job guys!

Rebecca Barker

4 years ago

Called during the first freeze of winter, they had every reason to be aloof and expensive, but they weren’t. They were fast, competent and thorough. I also paid about 20% of what I expected to, no joke. First time as a home owner, know nothing about plumbing, but they treated me with curtesy and respect in spite of my ignorance. Can’t recommend enough. Call Guy, he’s the best.

Hilde Stapgens

5 years ago

Service call was on time, friendly, got the task done quickly.

Doug Russell

4 years ago

Rosa Garcia

4 years ago

Very knowledgeable technicians and thorough. Highly recommend this company for your plumbing and heating services!

Neil Murakami

9 years ago

I am have a new counter placed in the master bath, so the basins have to be removed. The work was done quickly and efficiently.

Chris S

4 months ago

So, I am a property manager in Anchorage and have used Anchorage plumbing and heating a handful of times. Generally, it is a decent experience. They are more expensive than a lot of others, but are generally pretty timely and responsive.

On 5-10 we called because there was a water heater dripping, pretty steadily onto the floor and into the crawlspace from the water heater. They were able to get a tech out there that day, although it was later in the day. The tech called and advised they could fix it, but it would be a few hours work and a $300 part. It was about to be after hours, so the tech said they could get it scheduled for tomorrow so it isn't after hours. Awesome, thank you.

Tomorrow comes, and I don't hear anything for the entire day so I call them at 2pm to see what's going on and make sure we are good to go. The front desk staff answers and says they cant get anyone today, but can tomorrow. Keep in mind the water has been continuously dripping at this point and the crawl space is getting pretty filled up with water. It was a very steady flow and not a slow drip.

I was slightly annoyed, but I get it, people get busy. Tomorrow comes again (5-12-2023) and I called them at 3pm since I still hadn't heard anything. I speak with the same lady, whose name I admittedly don't remember. She advises they can get me on the schedule for Tuesday. I am obviously confused, since I have been on the schedule for two days now and nothing has been done.

I remind her that there is water actively leaking into the crawl space and filling it up, and I am transferred to a new person who advises me that they don't have anything available, but they might be able to get me after hours, at the after hours rate even though I have been left hanging for the last two days while my crawlspace fills with water.

Suffice to say, we will never be using Anchorage Plumbing and Heating again for any service. Its a shame too, since their water heater install was usually a little cheaper than competitors.

2 stars since the other experiences were okay. This one was just terrible.

(Update)
I had our Operations Manager call them back since I was incredibly annoyed, and admittedly did not want to talk to them. Apparently the lady I spoke with the 2nd time spoke out of turn, and we were able to get a tech scheduled to go out there this evening and take care of it. Then Monday they will see if it can be billed for regular time and not after hours. I will update again once I know more.

(2nd Update)
Today (5-16-23) I received a call from Jeremy (the service manager) about the incident. Jeremy advised that he had a meeting with his staff about the incident and that it would not be happening again, and that is not how they treat their clients. We did receive the bill, and it was not billed at after hours prices and they were able to take care of the issue that day after I had called.

I am updating my review to 5 stars due to the follow up provided by the team, and that they were able to take care of the issue even if it took a bit longer than I would have liked. I will consider this a fluke in their operations, and appreciate the follow up from the management.

Susan Towle

a year ago

Katherine West

3 years ago

Joe was the tech who came out to do this winter's furnace check. He was polite, did not mind my watching and explained all the questions I asked. He seemed knowledgeable, was thorough and finished in a timely manner. As always through the years, I was fully satisfied with their service.

Zachary Juback

3 years ago

They are my first choice for all things plumbing related. I feel you get what you pay for and they have always done excellent work and make an effort to send out the same tech to my property which is so nice since he is familiar with the history and layout already. Good service and good people.

Anangookwe Wolf

10 months ago

J Sun

a year ago

Laraina Szmyd

9 months ago

November 10 2022

I wouldn't reccomend for after hour services. The only issue with my heater was that the fan needed to be cleaned and this technician failed to troubleshoot it correctly and left me with no heat and told me I had to get my whole furnace replaced which would cost 4,000. I paid 240 for his service, he was only there for 35 minutes because he wanted to rush to get out and didn't want to fix the problem and just told me that I needed a new furnace. I really don't think that paying 240 for him to incorrectly diagnose my furnace was the right thing to do. On top of that he told me he was going to give me a discount but because I said something he didn't like he took it back and ended up double charging my card. I told him I'm a single mom and haven't had my daughter home because the heater wasn't working, for 2 days, and he left even though it was as simple as cleaning out my fan. I'm not happy with the service I received at all and he was very disrespectful.

Dec. 13 2022

Cleaned the fan out that night and heater is still working. It just needed the clean but said it needed to be replaced.

I understand the rate I had to pay but if I'm paying someone more because of an emergency he could have done better. He came over, took my furnace apart within 35 minutes and told me I needed a new furnace just because he was in a rush to leave. The next day my neighbor cleaned the fan and put it back together and it has been working ever since. I could have gotten my daughter back that night if the technician actually cared to help with the situation and just cleaned the fan out, thats what I paid for right? But instead my neighbor had to do the job for him. He wasn't trying to help at all, he just wanted to get paid for being lazy.

If all he had to do was clean the fan to get it working, thats what he should have done so that my daughter and I can have heat.

Birth Center Admin

10 years ago

Amazing - everyone was super friendly! when our hot water heater started leaking on a Friday we did not have time to waste. Our washing machine must run at 160 degrees - Anchorage Plumbing and Heating arrived with in 1/2 hour and had the problem fixed with in an hour and the cost was totally reasonable and fair! ThANK YOU THANK YOU

Heidi Inman

3 years ago

Two days before Thanksgiving? No problem. Anchorage Plumbing & Heating was able to fit me in the same day to address a hot water/baseboard heat issue. The Other Guys I could never get out of my house for under $800. This visit was surprisingly affordable and the technician was prompt and courteous.

Robert J

2 years ago

jean funatake

4 years ago

Dispatch was courteous and organized. Our seviceman arrived within the scheduled time frame. Thank you Jeremy for your quick, efficient and clean work replacing our 2 vanity faucets and pop ups. We plan to use Anchorage plumbing for all our future plumbing needs.

Zachary McCann

3 years ago

Awesome work! Showed up to check out an emergency I had, and assisted with the quickness. Good prices and great work. Jeremy is the man!

Chris Layton

4 years ago

Garry Hanley

2 years ago

This is my 'go-to' place for my heating services. Always fair priced, thorough and knowledgeable. I would highly recommend.

brenda eickhoff

3 years ago

We've used Anchorage Plumbing & Heating a few times now. They show up on time, are very professional and get the job done quickly. Very happy with services provided.

Greisy Bardales

4 years ago

We've had to use Anchorage Plumbing and Heating several times this year for different repairs in our home and have always had a positive experience with both customer service staff over the phone and with Jared finishing all necessary repairs.

Jared always arrives on time, is always professional, answers all our questions, and completes the required work without any issues.

Daniel Capote

4 years ago

My water heater was damaged after the 7.0 earthquake. I called Anchorage Plumbing & Heating and they were able to come over and replace it within 24 hours. Curtis was very knowledgeable, informative, and professional, all while having great conversation. I would recommend these guys to anyone, any day. Thank you so much!

Laura Cline

6 months ago

Charged $210 for service call but did nothing to repair. Promised to provide estimate and was scheduled to return but didn't. Left us with no water. All we got was sorry after taking off work and waiting the whole day only for them to no show. Won't use again.

Zman Man

2 years ago

Please change your business name to Ductape-Plumbing. Manager please look at your dispatchers and review their performance and service quality. They all just want to just kick the bucket down to the next guy.

Paul Macleod

5 years ago

Claire Dorn

2 years ago

A month ago I had APH come purge the water through my baseboard water heaters to try to make them quieter. This was a routine service call that took 45 min. Jessie, the plumber who did the service had an annoyed attitude and was very short with us, threw old parts he replaced behind the washer instead of throwing them out, and then forgot to hook the washing machine drainage hose back up to the drainage outlet--just hanging off the wall. I found this out when he left and I did a load of laundry and it flooded my basement when it drained (standing water in the laundry room, seeped under walls and soaked brand new carpet in the surrounding rooms, soaked an electrical outlet and tripped the breaker). I called their emergency hotline and the plumber they sent out was very nice and apologetic. He took pictures of the water damage and told me I would hear from the manager in the morning. The next day, I never got a call so I called the manager. He was cold and unapologetic, basically told me these things happen. He asked me what I wanted them to do about it. I told him I want a refund on my $165 service charge, and for them to pay for the damage they caused. He did not offer to refund the service, but did send out Taylored Restoration (who were amazing) and they set up fans and dehumidifiers, and checked the extent of the water damage. The fans went for 3 days until no moisture registered. Taylored said they would come back to clean the carpets, and repair the water-damaged wood paneling in the laundry room but were waiting for APH to accept the charges. It has now been a month since this happened, and I am still waiting. I have visitors coming and need to get the basement ready, so I called APH again today and spoke to the manager (another very unpleasant conversation). Again, he refused to refund my $165 because in his mind, they are going above and beyond by paying for the damage they caused, and it is unreasonable for me to want a refund because technically the service (purging the baseboards) was completed. I argued that the service was not completed correctly because the drainage hose was not put back the way it was found--thus the flooding. This service caused more damage than it was worth. Finally, when I told him I am going to dispute the charge on my credit card if he doesn't refund me, he agreed to refund me. I am surprised this company has a high rating, because everyone I've told this story to has negative things to say about APH due to similar things. One friend said the plumber dented in their dryer badly from standing on it, and they refused to do anything about it, and multiple people have said their plumber from APH was extremely rude and sloppy. I am glad they are paying for the damages, but I am annoyed that they think they are going above and beyond by doing that...the manager acted like I should be so thankful they are fixing the problem they caused...??
Needless to say, I will never use them again and I will caution people against them. If the manager had handled it better, I might give them a second chance and just call it a fluke, but his attitude left a horrible taste in my mouth. I've heard great things about Mountain Mechanical and Circle Plumbing and Heating so that's the route I will go next time!

Amy T

a year ago

Poor workmanship. Had them come out for a leaky faucet, and fix didn't last two weeks.

Charlotte Vassar

a year ago

Everett was the best! He was super nice and fixed my heater. You should give him a raise!

David Croy

3 years ago

The tech Jeremy was a very nice fellow. He fixed the furnace quickly and efficiently he was personable and explained the operation to fix the furnace to me as he was doing the job. Also I was told I would have to pay for a overtime job due to the high call volume the company was experiencing during the late fall when all the boilers were starting to turn on for the winter. This extra cost was expected by me and I was happy to be able to get some help. But I received a call two hours later to inform me a tech could come in 20 minutes if I was available. I made hast and arrived home in 15 minutes and the company saved me 150 dollars. Thank you anchorage plumbing and heating for employing a great tech and helping your customers as much as you did for me.

Patrick Rumley

3 years ago

Brian and Curtis were efficient in isolating my plumbing issue, making the repair and reporting concerns about additional work (carpentry and plumbing) that may be required to permanently address the problem. Anchorage Plumbing & Heating has provided consistently good service in a timely manner.

Deanne A.

4 years ago

Anchorage Plumbing & Heating has helped me with a number of residential plumbing issues over the past several years & they are always competent, efficient, knowledgeable, & courteous. I appreciate their professionalism & service! All of their staff have been wonderful to interact with!!

Jacob Kelly

3 years ago

Great service, expert skill, no frills.

Megan Weaver

3 years ago

Dispatch was friendly and responsive and the plumbers they sent were professional and knowledgeable. I had a leak in my tub, the first visit they replaced the gasket in the drain with the proper size gasket, they told me to keep an eye on it and if it still leaked to call them. On the second trip they found that it was also leaking through another gasket which will eventually be a bigger repair but they were able to do a temporary fix until I can get the funds to repair it. I was happy that they were able to give me an option as these things are always unexpected! Happy to have a go to plumber for the next unplanned repair!

Janice Mansfield

a month ago

I had a leak in the laundry room from a pinhole in a pipe. Of course it was on a Saturday! I called them and a technician was there within 30 to 45 minutes. Found the problem right away and fixed it within their one hour minimum. Anchorage Plumbing always comes through. I have used them for years!

Julie Barrow

4 years ago

APH has been our go to company for the past 6 years. We have used their services multiple times at our own house, a past rental property and during the sale of mentioned rental. Always pleased with the technicians, dispatch, and office personnel.

Kevin and Pamela Miller

3 years ago

Received an appointment quickly, and Joe came early and did job efficiently.

Jacqueline Shirley

4 years ago

Trust this company year-after-year for my annual furance check-up and on-call services. The only company I use for my heathing and plumbing services. Honest and reliable.

Nina-Dawn McConkey

7 years ago

We had leaking from our shower into our bottom floor and it took them an hour to figure out what it was, we had a small hole in our shower surrounding. After they found out, they packed up and left without charging us nearly as much as they could have.

Jonathan Andrew

5 years ago

I came home from the airport to discover my heat wasn't working. They dispatched a technician that evening. Through no fault of the technician it took a couple of days to complete the repair but both technicians that worked my problem were courteous and professional. Michelle is, also, very profession, efficient and pleasant to work with.
I will definitely recommend AP&H for heating problems.

Nicole Wisroth

3 years ago

Great service!

Myriah James

7 years ago

Guy was our technician and he was very friendly, informative, and thorough. Our dog even liked him!
We have worked with him twice now and each time has been as mentioned above. Thanks Guy!

Kat Wow

5 years ago

OK, I wrote a bad review for this company and I had the WRONG plumbing and heating company. I sincerely apologize for any harm my previous 1 star review caused. I have never done business with this company, but will consider using them instead of the previous P&H company because they noticed the bad review and researched it, which shows a level of attention to detail that is impressive.

Harrison Childers

a year ago

Great job installing new valve and toilet!

Christina Veltkamp

2 years ago

Ryan Studley

2 years ago

Jose Pineda

a year ago

Jody Olsen

6 years ago

I have had always excellent service and support from Anchorage Plumbing and Heating. Great technicians and also great support from the personnel in the main office.

Denise Rose

3 years ago

Pleasant and efficient!

Sandi Jones

3 years ago

We had an emergency furnace failure. The technicians who came quickly to assess the problems were very professional and helpful in getting to the issues at hand. Will was one of the technicians and was very considerate and helpful in getting everything completed as quickly as possible. We appreciate Anchorage Plumbing & Heating and would highly recommend them.

NO

4 years ago

I love these guys! Great experience. I live out of town and have a property in Anchorage. APH make sure the furnace is in great working order every year. No surprises they do what they say they are going to do. Aaron was fantastic knowledge and explained everything to me in language I could understand (some times several times). Very patient with someone who had no understanding of how heating systems work. I trust this company!

Marina Haynes

10 months ago

Called two other places that were a month and 2 months out for service, and Anch P&H were a week out. Everett and Wyatt showed up and took care of a toilet install, moved shower water lines and installed a new valve, then installed the shower pan all in 2 and 1/2 hours. The recent water issues were causing me to feel overwhelmed, and these guys were so helpful and encouraging. My questions and concerns were addressed in a friendly manner, and I reccomend this company with no reservations!

Blake F. Quackenbush

5 months ago

These guys / gals are the best.

KCAlaska Anchorage

2 months ago

Have been my plumbing and heating choice since they opened their doors. Good people.

Nancy Sander

3 years ago

Joe was fantastic. He showed up on time and was very informative!

Jennie Alaska

6 years ago

On May 12, 2017 I had the wonderful pleasure of having Will, the technician from Anchorage Plumbing and Heating come to my home and replace the faucet in my kitchen sink. Will was incredibly professional, patient, kind, and took the time to explain everything to me. I suffer with a Trumatic brain injury and sometimes find it difficult dealing with people because they are very impatient with me. Will was not anything like that. I will hire Will again in the future for any plumbing and heating needs I have and I would highly recommend him for any work you may need.

Sandra Pierce-Jobe

3 years ago

Anchorage Plumbing & Heating is a THIEF. This company was hired by my contractor to reroute a vent and small amount of line connecting on the on/off valve to our bathtub so we could remove a wall between the bathtub and shower. The contractor spent less than 1.5 hrs and tried to charge $900 [a full days work]. Easy job! They also did not inspect before they left and my contractor caught work that was not complete and that would have cost more money later and had them fix the issue - -> I see where APH responded to a review below that they charge $135/hr. The job should have only cost ~$275-$325 as supplies used were less than $20 and time. I have other work that needs to be done and Anchorage Plumbing & Heating has lost my business and I am sure they've lost my contractors business too.

Andre Blaack

3 years ago

MisterMOM

4 years ago

I had a great experience with Jeremy he was knowledgeable and efficient I would highly recommend this company .

amey groff

a year ago

Always there when you need them. Been going to them for over 20 years will recommend them to anyone.❤️

Herb Ballou

3 years ago

Shanla Thompson

8 months ago

Not sure what's going on here. They've been over twice now and first there was a smell coming from the furnace, it snowed a lot my aunt suggested maybe all the snow clogged up the vent, now the vent on the wall just outside and above on the wall in the furnace is super noisy. It's odd. Not sure what I think of the company in terms of repairs. We called and scheduled for 8:00AM today. The vent on the wall just outside the furnace was super noisy since they left.
I called reception. The first time I was not put on the wait list at 3:30pm. they put us on the wait list during the second call at 5:45 I told them I had to get to work during the first call reception failed in communicating any further information than you've been added to the wait list including not telling me there were 3 people in need of services ahead of me meaning this could be anything from a 2 hour wait to an 8 hour wait who knows.
Reception 1 star
Everything else undecided.

UpDate: a journeyman came over on Monday fixed the noisy fan and all else seems well

Jackie Anoa'i

4 years ago

Super quick with service! Got right to work with no questions asked! Really can’t thank you guys enough!

Izabel Roshchin

9 months ago

Called this service to come out to one of my rentals where a tenant was having uses with their hot water going in and out. I had an appointment booked for Monday and no one ever showed up. Called them and they said I was never on the schedule...I had to rebook for the next day and waste another 2 hours of my day waiting for them (they did show up) . I run multiple businesses I don't have time to wait around for people not to show up.

After completing an inspection and repairs (zone valve and aqua stat) it cost $700.00. Less than 12 hours later my tenant text me that their heat is out (this was never an issue prior to their repairs). Called them back in and they said the whole unit would need to be replaced...not sure why they couldn't tell me that before spending $700 on useless repairs?

I called my regular contractor to come in to look at the unit and all it needed was a valve to be replaced...This goes to show that their technicians are not well educated on all boiler units which will result in false diagnosis and a waste of your time and money.

Only giving 2 stars because they responded quickly...the second time.

iamatgg

4 years ago

Thanks! got heat in the house again.

Steve Mullis

3 years ago

Joe did a great job and did not take long to do the job. Very pleasant to deal with

Nouchee Lo

a year ago

I just wanted to thank this company for helping my family and I from a hard time when our heater went out. The reason for 4 star is because I'm paying full hour price when it took about 30 mins only but no biggie. I'm not making a big deal, I'm happy to pay the price because they took their time to come to our home and help us through the darkness. Other than that, the service was great. I forgot the guy who came but thank you! I appreciate it. The people on the phone was nice and helpful as well. Willing to use this company again in the future.🙂

Darryl Bybee

4 years ago

Prompt, efficient and a fair price.

billy pickens

a year ago

Allen Jackson

5 years ago

Guy was very knowledgeable, quick, fast, efficient, and friendly! I saw the reviews on the internet prior to me calling, and we were not disappointed. I will call no others. Thanks again!

Outdoor Dad (Polly)

a week ago

The guy that came to my house was named Chris and he smelled like he came from a dispensary and his attitude was really poor. Every time I asked him something about my boiler he would get snarky!! I wouldn’t let this company back into my house if I wanted some high idiot to look at my heating system I’ll call them but I prefer someone that actually knows what they are doing!

Tom Oiye

3 years ago

Anchorage Plumbing and Heating is extremely professional, and Ryan is an outstanding Tech. I’m delighted with the service!

Greg (Duke56924903)

6 years ago

Very quick to respond to my emergency, got the job done quickly, explained everything he did and didn't do, explained how much it would cost and came in under estimate. Very positive experience.

Lloyd Snow

9 months ago

Jim Sloan

4 years ago

C Hahn

4 years ago

Steve and his crew Brandon and Kyle just finished replacing our 50 year old boiler with a new one. They worked two very long days on the job. We are very happy with the new system and their work. They deserve a 5 star rating. Thank you.

Von Cawvey

3 years ago

Jesse quickly assessed the leak, explained his planned fix, and started right to work. The leak was in an awkward location, which was the main reason I called in the pros instead of tackling it myself. I might have eventually fixed it but only after several hours of failed attempts and frustration. Jesse had the job complete in an hour and the water was turned back on without a leak. Thanks, Jesse, for a job well done!

Mike Pierce

3 years ago

This company has alot of 5 star ratings....I'm sure this was paid for dearly by the owner.
Look elsewhere when needing an honest company,
Talk about 900 bucks an hour....give them a call,
Then when you confront them...watch out.
These guys are the bad used car salesmen of Anchorage watch out....BUYER BEWARE....

Rebecca Myers

a year ago

Customer service is a disorganized mess! I live on the Upper Hillside and have a broken furnace. Called on Monday -I was very clear about where I live and the road conditions. I was put on the on-call list for Tuesday and finally had a scheduled apt for Wed. First thing Wed Morning the dispatcher calls me and says they can't come because they only have 2 wheel drive vehicles. Called back. The office manager Tonya told me that SHE knew the 4 wheel drive vehicle was not working on Monday but DID NOT TELL the people scheduling appointments. So now, I have a broken furnace and have to scramble to find another company that can get to me to fix it!

Tod Hemmert

3 years ago

Had a sump pump fail in my crawl space. Called first thing in the morning and had guys show up to fix problem three hours later. Less than an hour later, new sump pump installed and water in crawl space was being pumped out. Techs were friendly and professional. Cost was reasonable. Will use these guys again, no doubt.

Travis Hill

3 years ago

Came out for a repair on a rental unit we own. Did the job quick and tenant said they were friendly. Call for payment over the phone next day. Made the whole process quick and painless for me.

Jessica Kuzakin

4 years ago

Anchorage plumbing and heating is top notch! The staff are very friendly and Dean the plumber who came to my house had my boiler fixed in no time. I’d recommend them to anyone and for sure will contact them if I ever have any problems in the future!

Becci Anderson

5 months ago

Anchorage Plumbing and Heating is fantastic. They were prompt and did a great job. I can't thank them enough for helping us and would recommend them to anyone. Thank you!

eliazar damian

3 years ago

They had the knowledge, tools and speed to get my projects done without spending unnecessary time that would otherwise cost me more money. Great price I’d your operating within standard operating hours.
JESSE was my tech on today’s service. He was super cool; and gave me a lot of insight and tips to keep my house efficient. He also, looked out for other thing outside of my standard project to give me a heads up on how to keep my house warm. Thanks Jesse.

Brent Hassler

4 years ago

Incredibly quick to send someone out after initial request for service, unlike many other plumbers in Anchorage. Very courteous and considerate. They did an amazing job swapping out the main shutoff valve to my house in a short amount of time, even though it was very difficult to access. Highly recommend, and I will use them in the future!

Moshi Kiernan (Mary)

2 years ago

Martin Eldred

5 years ago

Disappointed that they will not service in Eagle River

Jennifer payne

4 years ago

Will seemed to know what he was doing and made quick work of the project.

Grant Lidren

3 years ago

I have shopped the rest and find Anchorage Plumbing & Heating the best. They service my boiler every year and do a thorough job. This can't always be said for the others.

Bryon Skiver

3 years ago

Guy Todd

3 years ago

molly omeara

3 years ago

On time, executed job perfectly and friendly.

Samantha Case

3 years ago

We called APH when we first moved into our newly purchased home to check out and service our heating and water systems. They were fast, friendly, and answered all our questions as new homeowners. Excellent customer service and reasonable prices. Highly recommended!

Tracy Frable

5 years ago

I have used Anchorage Plumbing and Heating multiple times. Everyone on the team has been pleasant and professional. Work has been done quick and the rates are great. I will continue to call Anchorage Plumbing & Heating for all my future plumbing and heating needs.

Alexander Rank

3 years ago

Allan Tesche

4 years ago

Dispatch is efficient, and friendly. The work Jared did is excellent. I especially appreciate Jared's knowledge and respectfulness in informing me about the work he did today, and in answering my questions about other plumbing issues I thought might need to be done. I look forward to again scheduling Anchorage Plumbing and Heating to come over and do upgrades, and new installations.

Luke Leppla

8 months ago

Judy Atkins

4 years ago

This year Anchorage Plumbing & Heating has thawed my lines, unplugged my main line and now repaired my earthquake damaged water heater. The repairman was friendly but all business. The cost was reasonable. I highly recommend you call them, I will.

Amy Guse

2 years ago

2017 - Anchorage Plumbing & Heating has been working on our furnace for 13 years and we won't use anyone else. They get the job done, and we have never had a problem with their work. Today, we woke up with no heat and on a busy day, they were out there same day and got our issue fixed. Thank you!

2020 - I wanted to add to my review from 3 years ago. Ryan was at our home today and fixed both of our showers, stopping them from leaking and in just a couple of hours. We will continue to use you guys for everything

Terrisa Kercher

3 years ago

Friendly, intelligent and efficient.

Chad Hesson

3 years ago

Received mail coupon for furnace cleaning special. Showed 1/2 hr late, no biggie. Still summer so the house wasn't calling for heat. When it called for heat, furnace didn't work. Called and they showed up quickly. They said a switch had been switched on the water pump causing the issue, said they didn't do it, must have been us. The furnace hadn't been touched since they last did. After all, I don't know anything about furnaces, no reason to touch it.
Asked tech to have manager call me, said he would. They never called and I just received the bill in the mail. If they handled their business, they would still have mine. Best wishes.

Shauna Redmond

7 years ago

Called and they arrived at my house with in an hour. I was extremely impressed! The technician was really informative and cute but that's just an added bonus lol! Best service I've ever had from a heating company. The price was really reasonable I had expected a higher bill than the one I received. I thought customer service was dead, but I was dead wrong. Thank you! Feels good to know I won't wake up cold tomorrow.

Michele Palatas

4 years ago

I have five rentals and have gone through a number of plumbing companies, but have come back to Anchorage Plumbing and Heating. They are easy to get an appointment with and their staff is professional and knowledgeable. Thank you!

LisaAnne Gionet

3 years ago

Loyd Pike

3 years ago

We live in Florida now and recently had a heating emergency at our home in Anchorage. I called Anchorage plumbing and heating. They got right out there as soon as possible and fixed it right away. Super good job they did, and it only took a little while. With those overtime rates being what they are, we were very pleased with the swiftness they fixed our problem. Thank you guys for your help.

Craig von Holdt

4 years ago

C17 always does great work in a timely manner. Great company to use for your plumbing and heating needs.

Karen Shoemaker

3 years ago

My home gas heater went out on Sat eve.. I called the business Sunday am and the on-call person came to our house that same day. Diagnosed the issue immediately and would have to order a part on monday. Part available in town and came up Monday to install it at 12:30pm. Very prompt, polite and professional. I will use them as my plumber and heating repair company in the future.

Deborah McIntyre

2 years ago

We called Anchorage Plumbing & Heating, when we wanted to replace our water heater, because they first repaired, then replaced our original 1963 furnace, going to some trouble, looking in the archives, for solutions, and we trusted their work. We had them out in February, they discovered our galvanized pipes, and said we needed to replace those, as well as the water heater. We chose to wait until June, because it was a big job, and we wanted to stay in our RV while the work was done, with our nervous dog. The short term employee, who can came out, and did the original bid, did not explain the procedure, and our responsibility very clearly.

End of May, we called them back to schedule our big pipe job. When the “A Team” arrived at our home, and saw our bathrooms were NOT demo’ed, and ready, and the guys heard who gave us our estimate and instructions, they let us know what needed to be done, before they could start, we called our Fairbanks kids to get up here, with their workshop of tools, and bring all your skills, and they did. Our work was done the next day, by midnight, and we called the company back 47 hours later, for our appointment.

We don’t think they expected us to call so quickly, and yet, they put us on their schedule, and our journey to beautiful new pipes, and a professionally installed, municipal inspection approved water heater, began. It helped to have two adult kids, able to work side by side, with the plumbers, and we were told most jobs don’t finish, as quickly as ours did. We were so appreciative of the wonderful, top notch work done by Chris, Deacon and Kyle, the fellas we saw every time, and everyone who also helped those three fellas out. I feel bad for taking almost a month, to write my review, and special thanks to Chris for mentioning the senior discount, not thinking we qualified, lol, cause that saved us an extra $500. That was really sweet.

We definitely recommend Anchorage Plumbing & Heating, for work you can trust, and while the beginning was tough, it quickly sorted around to a terrific experience. I’m happy both me and my husband got new beautiful bathrooms, cause we realized we absolutely needed that to happen, and a laundry room hallway, that is gorgeous, but what matters most, is the plumbing you cannot see, being up to code, and exactly what we need, for our home to work best. Thank you very much. Deb & Mike McIntyre

Brandon Williams

a year ago

They came out and didn't have the equipment needed for the job, so they referred me to a different company that did. For that I had to pay full price of $160--no service provided. I wouldn't mind paying for the ten minutes he looked at it and referral, but to pay a full hour for no service is an utter rip off.

Strongly recommend you look elsewhere, unless you like paying a company to tell you to do business with someone else.

Matthew Taylor

2 years ago

They gouged me on a bill for parts in replacing a posi temp cartridge. They tripled the cost of a part. I will be sure to never call them again.

LaVonne Rhyneer

2 years ago

Over my 39 years in Anchorage I have used three different major plumbing and heating businesses and some independent plumbers for a variety of jobs. I can always count on AP&H to take care of what I need as soon as possible and I have used only them for the past several years. They have replaced plumbing fixtures, serviced my boiler, replaced dryer ductwork between floors, dug a well for and installed a sump pump in a cramped and damp space and other minor jobs. The techs are always pleasant and their office staff too.

Tamara Wettin

4 years ago

Quick and friendly service.

Rhian Moseley

4 years ago

These guys are doing an awesome job helping to get peoples homes back up and running after Fridays earthquake. After I called, I was expecting to have to wait until the middle to end of the week. I was glad to get the call Sunday morning that a tech was on his way. Curtis got my water heater back up and running in short order, at a less than expected cost.

Janet Starkey

4 years ago

I have used Anchorage Plumbing & Heating in the past and always had good luck with them. Plumbers are usually courteous, prompt and knowledgeable. Two weeks ago I had them out to clean my furnace. I was selling my house and wanted this done prior to moving. Plumber Joe came out and said he was doing an inspection. I told him I just requested the furnace be cleaned and they were running a special so I asked for that. He said no, he was going to do an inspection. I also asked him to replace a cap to the shut off valve behind my washer. He said he didn't have a cap so would replace the whole valve. He didn't even offer to go get a cap and replace it. He said I needed to replace my garage heater (it was cracked) and my hot water heater because it was leaking gas and had a small leak on the top. He wanted to give me an estimate and when I told him I was moving he wanted the names of the new owners so he could call them. Seemed he just wanted to sell me something.
That cleaning and replacing the valve cover cost me $230. Another plumber told me he would have done the same thing for about $120. I felt I was ripped off.
I had another plumber come and fix the hot water heater for a few bucks. He said it did not need to be replaced. I had him replace the garage heater as well.
I called Anchorage Plumbing & Heating and spoke with a manager about my concerns. He said he would talk to Joe and get back with me the next day. It has now been 10 days and I haven't heard a word. I'm not sure I trust Anchorage Plumbing and Heating.

Tamara Boeckman

4 years ago

The technicians were respectful and honest, they identified the plumbing issue right away and gave me knowledge on how to fix it myself in the future.

Lindim Shazimani

a month ago

Worst plumbing company have no idea what they are doing do not recommend

Dean Konopasek

11 months ago

We’ve been using Anchorage Plumbing and Heating for over 30 years and have always been happy with the quality of their service. Recently, we had our annual maintenance check. The technician’s name was Raven and I was very impressed by her professionalism and competence. She thoroughly cleaned the burners, conducted a multipoint check of all systems (we have 6 zones). She took many photos and pointed out one thing we needed to address (providing a brace to our hot water heater so it doesn’t rock in an earthquake). I’ve never written a review before but I felt Raven’s competence and assistance was amazing. Thanks!

Karen Duchow

6 years ago

Despite my having the extra Saturday call out time expense, I was pleased with Will's consultation regarding the boiler leak. He was courteous and patient with educating what would be required. Based on this service call, I would recommend this company to others.

L. Lorimer

3 years ago

I had a leaky garbage disposal. I got an appointment within an hour or so after my initial phone call. (By comparison, another company in town never returned a call even after I spoke to the dispatcher twice on different days.) The appointment process was fast, the plumber (Jesse) was prompt and courteous, and he completed the job quickly. He even took time to check some other pipes I had questions about. I was surprised how reasonable the price was (I have been taken to the cleaners before by other contractors). Thank you for your job well done!

Jeremy Mohs

9 years ago

Curtis was very helpful and efficient in troubleshooting and diagnosing the problem. He even left me a boiler fill hose at no cost.
Very knowledgeable and professional. I'd recommend him to anyone.

K Enari

a month ago

Fast and efficient and patient!

LJ

2 years ago

Well, the plumber arrived on time, was polite, and stopped my leak. That is the good part. My pipe is obviously corroding out. I wanted to know why. No real answer. He took the corroded pipe with him, so I couldn't examine it carefully. I had asked the dispatcher that they replace the pipe with PEX, so it wouldn't corrode again. He didn't bring any. I asked him to do both the hot water side (which is leaking) and the cold water side (which appears corroded). he didn't do the cold. I asked him to replace a leaking outside faucet. He didn't bother to even look at it. The cost was $527 for 3 hours of work plus $91 in parts. $145 an hour for labor, which was...high. So overall, I paid a lot of money to solve my immediate problem, which is pretty frustrating. I waited a month for this appointment, the last week of which I had buckets catching water. I don't feel comfortable closing up the ceiling till the rest of the work I wanted is done. I guess I'm doing it myself.

Emilee Hogins

a year ago

Garrett Baginski

4 years ago

Great job and amazing service!

Bobbi Baker

5 years ago

These guys were awesome! They were courteous, professional and even were concerned about my cat getting out. Jeremy was great, gave me a quote in short order and did the install as painlessly as possible. I would recommend them to family and friends.

Catherine Nelson

3 years ago

Michael Jenks

3 years ago

Relied heavily on these guys for about 10 years on my rental properties - they were always available and did great work - no matter the time, no matter the issue - they were and are my go-to recommendation.

Rita Spencer

3 years ago

I’ve been using APH for about 3 years to check my boiler every fall. I’m very pleased with them and recommend them to everyone. Joe was very helpful and efficient today. He explained everything he did and made his recommendation. I will continue to use this company for all my plumbing needs.

Steve Koeritz

7 years ago

Very helpful over the phone and they responded quickly. They had us prep for the job so they didn't have to waste any time while on the clock. The plumber was friendly, knowledgeable and educated us while completing the job. Prices were reasonable. I would use this company again in the future.

Marva Dowdell

4 years ago

Plumber technician was prompt, on time and took care of our water heater problem. He was very professional and provided recommendations to address the issue long term.
We are very satisfied with the good service.
Thank you!

Dea P

11 months ago

Waited 12 hours for APH to show, and when they did show he sat in front of my my Heater for 10 minutes and and said he couldn’t fix it cause they didn’t have the part it had to be special ordered, he than charge me $250 just for coming over and looking at the heater and not fixing the problem lucky we had a wood stove to keep warm, they just money hungry not professional.

Bob Johnson

4 years ago

Great experience with these guys. They called in advance, like they said they would. They showed up on time, like they said they would. And they did great work, like they said they would. In Anchorage, contractors like this hardly ever do all of the above like they said they would. Personable technicians, in and out quick, left no mess. I would recommend this company highly.

Bill S

2 years ago

Great Tech, Brian! Great Service, & Company! Professional & Fair Pricing! Will for sure use again!

Patricia Gallego

3 years ago

We love Anchorage Heating and Plumbing. They have been our plumbers since 1996. They have kept our highly temperamental furnace running efficiently, are always professional and friendly. When we remodeled our kitchen in 2015, they put in a gas line so I could go from an electric range to a gas one. When we have had an emergency they have been quick to respond. We have never been unhappy with their work. They are reasonably priced and very fair. We highly recommend them for all your plumbing needs.

Cindy Lelake

3 years ago

Lesa Schafer

7 years ago

We had a major blow from the water heater last night. Water leaking all over the garage floor. I called APH, Chris came within 30 minutes. He recommended a new water heater, which sounded right since the tank is 19 years old. He finished the job and were able to get up to hot showers this morning. APH and Chris- Thank you! Well worth the extra expense of after hour fees. Good job!

Elesha Ancheta

3 years ago

They came when other companies wouldn't even answer calls. Professional, knowledgeable, and Human. I'll use them again for maintenance and hopefully not for an emergency again.

Daniel Potts

7 years ago

I have dealt with many heating contractors in the Anchorage area, and Anchorage Plumbing & Heating has by far been the best. Reasonable rates and excellent to deal with. I had an issue with a furnace at one of my properties and they sent someone out within 45 minutes. It was late and they did not have the correct part to fix the problem that night, but they got it working and came back the following morning to install the correct one. Great people and amazing service!

Bonnie M Johnson

7 years ago

The good GUY took good care of our boiler annual checkup items.
Explained stuff and responded kindly to our questions. 9-29-15 THANKS
again for a good job.

Lessa Peter

4 years ago

I paid $98 for a winter maintenance 31-point check. Great service. Would recommend. The service person was also very helpful with the questions I had.

Christalyn Aquisap

10 months ago

This company is very unprofessional, the worker that went to our house admitted to us that they stole the $200 dollars from my tenants that was left on the table. We made a police report and this company has the audacity to charge us for another invoice to pay besides the first payment we did. They're charging us another $160 for a disposal mess they left. Please do not use their service.

Suzanne Short

7 years ago

This was the second time I had Curtis to my house for different maintenance issues with my faucets. He is fast, courteous, and has a positive attitude. I will definitely request this technician in the future. Anchorage Plumbing and Heating is well organized and easy to get ahold of.

Quinn Sawyer

2 years ago

Came out after hours on Black Friday to fix a valve that kept the water from turning off. Problem was solved within an hour.

Steve Lynd

9 years ago

I have been using Anchorage Plumbing and Heating since 2002. I've always been happy with them. Guy has been here at least 3 times. He is an excellent plumber.

Johnny Tyson

4 years ago

Mike did a great job on 3/20/2019 at Dawn Drive. Anchorage plumbing and heating has an employee with terrific customer services skills.

Donna Coleman

4 years ago

My grandson was filling our bathtub last night and was not able to turn off the water. Ugg. After we messed with the faucet a bit we were able to change the temperature of the water to cold and turn down the water force to let the water run all night. I created a service call on APHs web site and called them first thing this morning. John had me scheduled for a service between noon and two. Aaron arrived right on time and took care of our water issue. Thank you ever so much APH. I will call you again for the PM on my furnace.

Don Dollton

4 years ago

Excellent service on toilet plumbing work.

Mithrandrill Tharkûn

6 months ago

Want $200 to make a bid on a $2,000 job. These people are drunk.

doe

7 months ago

The owner Mary is a money hungry poor excuse for an owner. I've been living here for four decades and I've never heard the horror stories like I have from people who have worked for this company. Shame on her. She drives a nice car while her employee's struggle to live.
Avoid this business and give your money to someone who actually cares.

Karl Hageman

4 years ago

Very responsive - called on Christmas Eve, and plumber came out that afternoon. Excellent work; very thorough.

Lori Campbell

3 years ago

After trying two other local companies, I've now been using Anchorage Plumbing and heating for the past 8 years. They have excellent customer service, are always on time, professional, do an excellent job with both maintenance & repairs, and are competitively priced. They take the time to explain things and are always friendly. I trust and highly recommend these guys.

Nayade Perez

3 years ago

Great experience with the staff that came to my house to check my heating equipment. Profesional and super friendly. Thank you so much you guys rock!

Nan

4 years ago

Just started using Anchorage Plumbing & Heating after being a long-time customer of another well-established company in Anchorage. Anchorage Plumbing’s technician came out after hours and quickly diagnosed and repaired a large cracked pipe inside a stairwell. He was efficient, knowledgeable and provided super customer service. More recently, I’ve had two plumbing issues, and Anchorage Plumbing had someone to my house right away, even when their schedule was full. Absolutely recommend that you call Anchorage Plumbing first when you have a plumbing issue.

Amy George

a year ago

Surprise billing, shady billing practices. Unprofessional office staff, charges and price of labor and parts changed depending on who I talked to that day. It took them 7 days to get someone out to even look at my boiler, and the person they finally sent was not qualified to diagnose the problem. The second person they sent out was rude and did not answer any of my questions. He couldn't find anything wrong at first but then decided that I needed a new control board, for reasons that he would not explan. He also suggested that I might be crazy because he didn't believe me that I was hearing a noise from the boiler. I received a surprise bill for the callback that should have been free, AND they charged me overtime because their tech was late. I had to talk to 3 people to remove the charge, one of which was extremely rude. Then, they ordered a control board for me (for reasons they would not explain to me), then no-showed at my scheduled appointment which I had to miss an entire day of work for, and made me PREPAY for the part and service since they ordered the wrong part. They gave me some story about the only control board that existed in the country being in Minnesota. Ended up having to refund me $435 because they made me prepay (SO SHADY) I'm so glad I trusted my gut and canceled the whole thing because the next company I called was able to correctly diagnose the problem with my boiler which WAS NOT the control board. I didn't even need a freaking control board at all. This company is an absolute nightmare. All in all they tried to rip me off for almost $700.

Todd Barrera

6 years ago

$135/Hour you've got to be kidding me!

Felice Ferriera - Smith

4 years ago

Great service. Fast and effeciant.

Scott Chow

3 months ago

Great service, I would absolutely recommend hiring these guys! I found out my water heater was spraying water all over my crawl space late Saturday night. It was like opening the door to a sauna so I frantically started calling all of the 24 hour plumbers in town. Anchorage Plumbing and Heating was the only one to pick up. That alone would be worth a 5 star review, no one else even called me back! Shout out to Isaac, he showed up quick and fixed the leak in no time. He was very knowledgeable and told me everything he was doing. He was also helpful in telling me what type of water damage might have occurred and recommendations on how to follow up to get it properly fixed. They definitely earned a lifelong customer!

Dan Bilderback

2 years ago

They have installed our home boiler and do yearly maintenance for the last 15 years. Respond to emergency calls quickly at a fair price.(After hours is after hours) Very knowledgeable and upfront on pricing. friendly and courteous.

Minn B

2 years ago

We have worked with them to fix our older shower/tub systems. And, today they redid the whole deal, Brian was super respectful and nice to my 70+ year old grandparents. We appreciate that very much. Thank you very much, God bless!

Jen White

3 years ago

Efficient, knowledgeable and professional!

Oscar Lage

2 years ago

Needed them to come fix a leak on a Saturday. They were quick, very professional, kept me updated on when they would arrive. Fixed the problem quickly, and for a very reasonable fee

Aimée Allen

4 years ago

Dean was extremely helpful, courteous, and professional. They got the job done in a timely manner and charged what they quoted. I did have to call and request that they return as I smelled gas out by my gas meter after the line to the kitchen was added, and I had to ask them to come seal the hole they made for the pipe to go through the wall (the hole was significantly larger than the pipe and moisture/bugs could easily get in). Dean did return the following day and correct the problems, and answered some questions I had. If 3.5 stars was an option, I would give 3.5.

Karen Rode

7 years ago

Got same day service, less expensive than I expected. repairs done quickly and efficiently

Taylor Houston

2 years ago

E.J. Dew

4 years ago

Good service. Excellent Professionalism, Jeremy assessed the problem and got the job done timely.

scott keator

4 years ago

AP&H services all my buildings and home heaters. Service is excellent and very effective/cost effective labor rates. Can't beat their winter cleaning special! Thanks for all the great work :)

Ken Carlson

4 years ago

Juan Edward Moreno

6 months ago

Awesome!

Hedy Rankin

3 years ago

Anneliese Tschannen

3 years ago

Thank you Anchorage Plumbing and Heating for being available during these trying times in early 2020 to help homeowners. I appreciated your responsiveness and professionalism!

Scott Lee

3 years ago

There will never be another company that I will call for my plumbing needs. The work they did was FANTASTIC & the staff were nice. Very special thank you to Chris, the tech, who took care of us. He was upfront, honest and skillful. Thank you Anchorage Plumbing and Heating for being one of the few honest, reliable companies out there today.

Bianca Wardwell

a year ago

Jesse was able to come over within 1hr from my call and, that itself was surprisingly good. He was knowledgeable and was ready for repair. Had the correct item in the truck and altogether service value was excellent. Convenience at its best. I would use them again and recommend!

Virginia Groeschel

a year ago

We called Anchorage Plumbing and Heating's 24hr call line around 3am in the morning for help with a leaking water heater tank. Within 30 minutes, we had a plumber, Jessie, on site to assess the situation. He was professional, courteous, and spent a few minutes answering my husband's questions after he fixed the valve. Yes, it was expensive, but money well spent when you consider it's the water heater tank. Thank you for being available. I would recommend this service to others and would call them again for other plumbing needs.

Carol Davis

3 years ago

Excellent job stopping leak from old galvanized pipes. Arrived at scheduled time. Professional & knowledgeable.

Cé Tidler

3 years ago

I had an issue at my property so I called Anchorage Plumbing and Heating. They came out on time, investigated the issue, and determined that they can't fix it (it was an underground water main leak).

Instead of charging me for the 1 hour minimum, they waived the charge and referred me to a different company that can help.

I rarely leave reviews but felt compelled after this overwhelmingly positive experience. To recognize the employees specifically, I was helped by Kyle and Jessie.

Terri Terreault-King

5 years ago

Steve came out on time, great service, pleasant, got the job done quickly. Thank you Anchorage Plumbing & Heating!

David Stark

8 years ago

I had a leaky toilet line and my installer had pulled the toilet so he could lay new flooring in the bathroom. My problem was a leaky toilet line. Drip, drip, drip...I called the company that put in all the plumbing 18 years ago, but they don't do service work. Meanwhile, I have a flooring guy that can't finish the job until my leak is fixed.

A friend recommended Anchorage Plumbing and Heating.

Great Service! I called needing help just before 2pm. Dispatch took care of me very cordially. She asked my zip code and (I believe) checked to see what guys were nearby that could take care of me. She said they should be over between 3 pm and 5 pm...(I'm thinking about the cable guy at this point...), I thanked her and hung up.

The plumber showed up at about 3:30 pm and got right to it. He was done in about a half hour. He knew what he was doing and he replaced the faulty 'shut-off valve with a higher quality valve and he was done in a little more than 30 minutes. I don't mind paying a minimum service call labor rate when they come out quickly. Do the job right. Ask if there is anything else that needs looking at. And answer all my questions.

I am very pleased. And I will easily recommend them to anyone who needs their help.

Renee Vanni

3 years ago

We have been customers of Anchorage Plumbing & Heating for years now. I trust them completely. We have used 2 other big name plumbers in town and not been satisfied for excessive cost & on 2 occasions to pay for other plumbing companies for 2nd plumber in training & delays. Anchorage Plumbing & Heating always responds to us ASAP. They are very well priced, professional, courteous, fair in business, highly knowledgeable plus they work fast. I highly recommend this plumber business.

Jack Bowland

3 years ago

I got the winter check special completed today. The Tech Jesse was on time, polite, thorough and very professional in completing the job. He was very meticulous in the break down and cleaning of my gas furnace. I have
had other companies clean before and none of them compare to AP&H.
They are my go to guys for all my plumbing and heating needs.

Julie Bleier

4 years ago

Brandon has been caring for our boiler, every year, for 18 years, along with minor plumbing needs. He is the best, thank you Brandon.

Malissa DeGroat

3 years ago

Anchorage Plumbing and Heating is the Best heating and plumbing company i have worked with in Anchorage. Very Knowledgeable staff. Friendly, prompt, efficient. Cant go wrong with these guys!!

Troy Arnold

4 months ago

I called because I had a hole in a boiler line and when the person showed up they were showed where the hole was. They proceeded to fix other holes in a totally different room. They didn’t fix the original problem re-pressurized the system causing water to spray out into a bedroom for several hours before it was noticed. I called them back and they came back the next day and fixed the original problem then wanted to charge me an additional $550. The people are rude and condescending. I would never recommend them for any plumbing or heating work.

Nathan Jackson

3 years ago

Will came to our house and fixed 4 things very efficiently and professionally at a fair price. I am recommending them to my family that need some work done!

Cj C

8 years ago

Worst experience ever! I would not hire these guys to touch my drive way with a ten foot pole! Make an appointment 3 weeks in advance because that's the earliest I could (must be good they are busy right?) Well they are supposed to be at my house at noon, I take e lunch from noon to 1 pm while my wife was going to take lunch from 1-2pm. They never showed up. Called me at 2pm and said they would be there at 2:30pm. I took the rest of the day off of work to get my boiler cleaned. It should be routine right? Boiler works just fine before he starts the cleaning, an hour and a half later when he is done we fire it up and the boiler isn't working properly after he screwed with all the wiring from thermostats to zones. Now all the zones are calling for heat and he is arching wires and shorting things out (sparks flying). I ask him if the power should be turned off (common sense). We turn and take all the thermostats off the wall. It appears that stopped two of the zones from calling for heat non-stop. The 3rd is still screwed. He tries to trouble shoot it. Says he is the best at trouble shooting, but not good at wiring. Explains to me that we have to run a new wire from boiler to lower thermostat. But he isn't sure? Says they will come out tomorrow after charging me $300.50 for a routine $98.00 cleaning! Next day we call 3 times, leave messages and no calls back. Our tenants have been with out heat for a day. Say they can't come fix what they broke. It has been two weeks and I have been working on the boiler myself. Still without heat. Needless to say they have terrible customer service, terrible technical service and can't fix things that they broke themselves. I feel like I just got shafted by a auto mechanic except this time it is from Anchorage Plumbing and Heating.

Derek Hensel

3 years ago

I thought the technician did a good job. I had to have a condominium, maintenance guy turn the water off before the plumber could work. I was hoping to have plumber arrive at 10 promptly but I was scheduled for a visit between 10 and 12 noon. So plumber arrived at 11 and completed the job in one hour. I have to pay for condo maintenance man also so that is why I wanted to coordinate better. I have not paid a plumber in a while so 145$ seemed high for an hour. What upset me was not buying a toilet supply line at Lowe's for 5 bucks instead of one from the plumber costing 25. I Should have listened to the sales clerk at Lowe's where I bought the toilet!

Leslie Jennings

7 years ago

A+ service tech! I called around to the others and was so frustrated thinking that customer service has gone out the window. Finally got a straight forward person on the line with APH. Then a straight forward courteous and skilled tech showed up to my door the same day! Not too talkative just about the business at hand. Loved him! I was happy to pay! I recommend calling them first. Save time and hassle.

Loree Widmer

8 years ago

Chet came in and took care of all my questions and all my issues. He was great, very professional, I would highly recommend this company. From the phone call this morning to the service this morning... that is service I can recommend. I know it won't be like that every time, but Chet being efficient and capable made the service work. I will put them in my address book and call them again.

Andie Steele

4 months ago

Raven was exceptional! She was thorough, professional, and explained everything she did and what was going on throughout her work. She came by on a Sunday evening at 6pm to help me with a leak, and gave me great recommendations for replacement products and how to install. So thankful for her expertise!

Frank Mucci

2 years ago

Landon Fillmore

11 months ago

I wish I could remember the technicians’s name so I could applaud him here publicly, but I am so glad I called Anchorage Plumbing and Heating. They did our annual winter service and cleaning check before it gets cold, and in the process we found out one of my thermostats isn’t working, so he took another 30 minutes to show me what was wrong and educate me for the future. Thanks!

Lazarus Johnson

2 years ago

I called them for a simple job of stopping my kitchen faucet drip. I told them right up front that if the faucet needed to be replaced I would want the very basic model they carry on their truck. When the guy came he had no faucet on his truck. He went to get one, no charge for travel time. Came back, had the wrong one, wouldn't fit. So another trip, no charge to me. The faucet he brought was not at all what I wanted. In addition, they charged me over double what the exact same faucet is at Home Depot. Then he was going to charge me two hours labor until I pointed out that changing out a kitchen faucet takes less than one hour. He backtracked immediately and only charged me one hour. I called and spoke to the owner about what transpired. She told me he was an apprentice. She said she would check into the new faucet dripping for a few seconds after being shut off, and that she would find out about the rest of the service call and suggested a discount might be in order. Then she called back and told me it was normal for a faucet to drip momentarily (which I concur), but there was no mention of a discount considering the exorbitant price of that faucet when I had emphasized that I only wanted the most basic model. I will never use them again.

tim chiles

5 years ago

I would give less then 1 star if possible. Called and ask for a taco valve. He said they are a service business not a parts store. I then asked if he knew of any place that would sell. He said he didn’t. I guess they don’t use parts in their plumbing. Come on be polite and help when you can.

Rocky Kim

2 years ago

This company is very honest and provides a good service. In particular, Jared,the repair guy is not only honest but good service about his job.
Honestly speaking, Jared fixed the furnace system by replacing the part but my heating system happened the same problem of furnace on next day. So, I asked Anchorage P&H to fix the system and then, Jared replaced the upgraded part without charge.
It is a great running for heating system.
He could have cheated me as parts warranty of furnace. However, he served to fix it without charge. So, I trust him and company.

Brian Pinkston

8 years ago

We have had Anchorage Plumbing and Heating out to our house on multiple occasions to help with various issues and projects. I think we've had at least half of the staff at our home at some point. No matter who has come to our house, they have always been professional, courteous, knowledgeable, and respectful of the time spent on the job. Each technician has taken pride in their work. We have tried other plumbing contractors in town, and they don't hold a candle to AP&H. We rest easy knowing that AP&H has done the job. We highly recommended AP&H to anyone. Great work!

Berner Guy

3 years ago

Kendalin Farthing

3 years ago

Amazing! We had Joe Mullis, the second project with him. He and his team are fast and do solid work!