Best Emergency Plumbing in Anchorage AK

I had a washing machine hot water copper pipe freeze and burst so needed a plumber ASAP! Called all the ones I’ve used before but they were all very busy. Finally was told by Pacific Supply to call Sage Mechanical. The gentleman that answered was extremely helpful and said he could dispatch a plumber with a few hours!
Within 2 hours Richard called and was at my home within that 2 hour time period promised. Richard was very professional and had my repair done in an hour!
I can’t say enough good things about how happy I am with Sage Mechanical🤙 They are an excellent company that does what they say they’re going to do and fast🤙 Richard is an excellent plumber/mechanic and was not only professional but also prompt, courteous and friendly!
I would highly recommend Sage Mechanical for all the services they provide. Thanks again Sage Mechanic, your a top notch contractor 🤙

These guys were on time, did the job quickly and efficiently. Couldn't be happier with the communication and fair rates.

If you have an appointment with them, be prepared for them to just show up when they please. Had an appointment, was informed 5 minutes before my appointment time that he (Matt) would be 2 HOURS late. Are you kidding me, send someone else then, I have a job like everyone else that I need to get back to. Nope, so I waited for 3 hours before giving up and heading back to work because I had to pick up my kids..in route, Matt calls and wants to come now 3 hours and 15 minutes passed the appointment time. Tried to call their office 6 times, finally I get an answer and told I'm sorry, the manager is helping another customer and he will call you back very shortly. Never received a call back. I have a job in customer service and if I did that to my customers, my butt would be in hot water. Worse than the cable company...we will be there between the hours of noon and 4 p.m. Do yourself a favor and save the hassle and hire someone else who is more dependable. I hired them initially by the good reviews here...so I didn't expect this kind of treatment at all and even to a military servicemember. Thanks for wasting 3.5 hours of my day, my time is precious too you know.

UPDATE: I received a call from their office at 4:15 p.m. apologizing and wanting to reschedule...more than 4 hours after my appointment. Why in the hell would I want to do that so you can waste more of my time. I waited 2 days for my appointment...and now had to hire another company but cant get out for 4 days. So, them not showing up made me deal with my furnace issue for 6 days. Save yourself the hassle folks!

These guys are amazing! We've had our pipes freeze up three times this winter. They have always come to the rescue! They come basically right away, steam them out and are cheap! The guys are very knowledable as well. They always know what to do after they fix my pipes so that the problem stays away for as long as possible. I highly recommend them and will not go to any other plumbing company!

BRS came out to fix my garage door within 10 minutes of calling him on a Sunday! I’m so grateful because my garage is the entry that I use for my home business! Thank you so much for your swift and efficient service 🙏🏾❤️

Albert did a great job!

Great Business! I worked with Kevin to schedule the appointment, then Todd came out to my house and was able to quickly replace a few shingles on my roof that blew off in one of our windstorms this past spring. Quick service, professional people, and very reasonable rates. Highly recommend!! Will keep their information handy for future home-repair projects. Thanks, guys!

Awful customer service experience, probably the worse I've ever had, anywhere, with any product or service:

Trey, their customer service contact is rude, disrespectful, and not at all helpful.

Here are the details that lead me to say that:

First the company was asked to contact us to meet them at the property to go over the details of the repairs needing done and have a conversation in person. They did not do that, they just went and called after they had visited the property. Not a huge deal but not great.

Second, they were to submit to diagnosis into my home warranty within 24 hours of the home visit. Once this did not happen I and the warranty company tried reaching out (Trey is the only contact number available for the company). He would not answer or return my calls or the home warranty calls after several voicemails and texts. Finally he starts communicating but only through text with me even though I simply texted asking him to call me.

Third, he tells me via text that Mark, the technician was still working on the diagnosis and would call when it was ready. I informed him that it is required to be submitted within 24 hours, which had already passed. He only would tell me that Mark would do it when it was ready.

Trey would not provide me Mark's contact number to have the home warranty authorization department reach out to him, but then he said that Mark had already tried calling it in and could not get ahold of anyone and would try again later.

So either the fact that it was not yet ready or the statement that Mark had already tried calling was a lie.

I had the home warranty company on the phone ready to reach out and Trey still would not give me Mark's direct number, and said if they called him he could not connect them to Mark.

Instead he suggested just cancelling the service so they could assign a different contractor. I asked him to please not do that because I had an emergency water leak and needed it addressed immediately.

The home warranty informed me there is an online portal to submit the diagnosis so that should have been used instead of calling first anyway.

The home warranty offered to call the company but Trey insisted that he knew what he was doing and that they had to initiate the call so would not give me Mark's number.

He was rude and disrespectful by stating that Mark is on another job and you will have to wait for him to finish that,... I'm sorry you don't understand that

He then offered to cancel the job again.

I asked him to not cancel the job and even pointed out that despite this poor customer service I was dealing with they still had an opportunity to earn a good online review from me.

He then said I'm going to cancel this job with home warranty since we can't please you

Worse customer service experience EVER

No call no show, I took the day off and waited for nothing

Excellent customer service skills! Would highly recommend Plumbing & Heating Doctor! Fast and efficient, the technician was very courteous, friendly and knowledgeable. They stand behind their work, the integrity is outstanding! Thank you Jake!

Bought a new home with outdated EVERYTHING. Fox Plumbing helped us install new plumbing for our kitchen sink and dish washer. This included pipes, drain and vent in the wall and our garbage disposal under the sink.

Fox Plumbing also cut and relocated a portion of our baseboard radiator heating pipe.

We're moving onto a total bathroom renovation next and looking forward to having Fox in here knocking that out.

While they were timely and were able to come out next day, the service we received was mediocre at best. We called because our plumbing had extremely low flow, and their first fix was to replace the two most expensive things that could possibly be the issue. When questioned about it afterwards their response was “well it’s better than it was before” when our kitchen sink is still barely above a trickle. Not to mention our house was left a disaster - they unscrewed our accordion door and left it unscrewed when they left, sprayed water everywhere (and on me) in the bathroom, and left wood splinters all over the floor where they were working to name a few. Aside from the poor work ethic, they were swearing up a storm, slamming doors, and Larry was apparently so distracted that he couldn’t remember which way was hot/cold or which direction a shower head was installed. All of this and we got a bill for over $1500. When we called to talk about this, the woman that answered the phone was extremely rude and arrogant - without asking any details, she immediately told us that what we were charged was fair and there was nothing to be discussed. I work in the service industry and understand that time spent on-site is time spent and sometimes the part you think is the issue turns out not to be, but to leave it at “it’s better than it was before” is shameful. Hopefully it was just a bad day and other people don’t have this experience.

My family and I are pleased with the services we received from Living Waters. And they offer so many services there is no reason to call anyone else. Living Waters does it all! Thanks, Living Waters.

Spendy for sure

Very happy with Klebs. I just needed a garbage disposal installed. Some places never called me back. One gave me a 6 week waiting period. Klebs was able to schedule an appointment two days out. As promised, the plumber called a half hour ahead to say he was on his way. Larry showed up on time, was efficient and professional, and had the job done in under half an hour. I would definitely use Klebs again.