Description
Welcome to Arctic Sewer And Drain your premier plumbing company based in Anchorage, Alaska. We provide various plumbing services including snaking, jetting, thawing pipes, clearing clogged drains, sewer repair and much more! We are dedicated to providing customers with professional, prompt, and quality services. We are able to take care of all your drain needs. Just give us a call!
SERVICES
Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Toilet installation, Toilet repair, Camera Inspection, Clogged Drains, Clogged Pipe, Clogged Sewer, Courteous Service, Downspout Drain, Drain Repair, Emergency Plumbing, Frozen Pipes, Home Plumbing Services, Pipes And Sewers, Plumbing Assistance, Plumbing Concerns, Plumbing Issues, Plumbing Sewer Repair, Sewer And Drain,
Reviews
cherry schaffan
a year ago
I called Isaac on a Sunday evening and he and the other Isaac came to my house the next day to diagnose the problem. They found water leaking from my boiler. It was very kind of them to refer me to another plumber who can specifically address my boiler plumbing issue. They did not charge with the time they came to my house, the diagnosing and consultation. Isaac was generous enough to give me pointers on how to prevent future problems in my sewer. Thank you and I greatly appreciate you guys!
Cynthia Wardlow
3 years ago
Arctic Sewer and Drain were fantastic. I was having intermittent issues with a main line. They came out much sooner than I expected, diagnosed the problem, and took care of the issues. Very professional and friendly and explained all the steps I could take to prevent problems in the future. They will be my go-to recommendation for anyone else looking for sewer and drain service.
We had a mysteriously leaky toilet. Our regular plumber diagnosed the problem as a clog in the pipes leading to our septic system and advised us to call a specialist. Isaac and his son were just super, starting with the initial call. They came out quickly, cleared the clog and re-seated the problem toilet.We couldn’t have been more pleased. Highly recommended!
Janelle Tuttle
a year ago
We would highly recommend Arctic Sewer and Drain to anyone and everyone. Isaac the owner promptly answered my phone call and was able to get us on his schedule immediately. We had a pleasure working with the owner himself + John, his sons Chris and Isaac.
Our kitchen sink drain was clogged and after trying to remedy it ourselves with no solution, we knew we had to call in the professionals. A few attempts of snaking the drain, we resulted in using a hydro jet (problem fixed).
After the job was complete, the guys took the time to assure the cleanliness of the area and left the property with happy customers.
Thank you Isaac and team!!
Anne Marie Moran
4 years ago
Isaac is phenomenal. We bought a house with a brand-new septic tank that after only 2 months started to fail. He not only diagnosed the problem but helped us navigate how to repair it. He ultimately saved us tens of thousands of dollars as we would've never known the tank was installed incorrectly and would have inevitably run into much bigger problems down the road. We are first-time homeowners/septic newbies and he took tons of time to explain everything. Cannot recommend him enough!
destinee Mack
6 years ago
Wonderful experience with Artic Sewer and Drain!!!! Would recommend this company to all my family and friends!!!! Extremely efficient, trustworthy, and affordable! Good job Artic!
Michael Preskitt
a year ago
These guys were champions. After a potentially very expensive misdiagnosis from another drain company, I called Arctic Sewer and Drain. The owner was super helpful on the phone and talked me through what was likely happening with my backed up drain. They came out the same day as soon as I got home from work and found the actual problem, which was just a clog which they cleared in a few minutes. They took the time to show me what was going on and explained everything. Took a load of stress off my mind and the price was great.
Carol Smith
56 minutes ago
Very professional family owned plumbing company.
They arrived on time and very efficiently finished the job, cleaned up after themselves and presented a very reasonable bill.
I'm adding them to my list of Go Too contractors
Rebekah Hemmer
7 months ago
Arctic Sewer and Drain were very efficient and effective at solving our clogged pipe, as well as timely and professional. Highly recommend them!
Britanymarie Murray
7 months ago
Hands down the best customer service!!! I called Isaac regarding a toilet clogged and I think I may have broken my pipe trying to unclog my toilet and he was very helpful with more information on what he thought the problem could be just by simply listing to me. They showed up to my house within hours of my phone call and unclogged my toilet. Isaac and his son gave me helpful tips to help me in the future. I would recommend Arctic Sewer and Drain to anyone in need! Thank you both for everything!
They were very quick with the follow up with scheduling me in on short notice. Along with that they were also very fast at getting to my location. Took about an hour and they made sure to snake the drain a few more time to make sure it was clear.
Isaac is AWESOME! Not only did he answer his phone, he was quick to respond, quick to find the problem, helpful and fun to work with. We had to call after hours and even with overtime cost, it was cheap for all he had to do. Arctic Drain is on the top of our list and the only one we will use and refer to friends and family. Thanks Isaac for still being customer oriented, friendly, helpful and affordable.
As with most plumbing issues there is no convenient time. We call d Arctic Sewer and Drain and were able to add us to their day. Chris showed up a few hours later and fixed our backlog. Great service quick and responsive company!
Quick response and very reasonably priced.
They were prompt in responding to a toilet leak. The repairs were done quickly and when they were promised. Very pleased with them.
Tina ThaoYang
6 years ago
I have the best experience ever with Artic Sewer and Drain. When I called about my sewer issues he was able to fit me into his tight schedule. He is very knowledgeable about sewer and Drain work as well as non functional disposal. He was able to fix my toilet n disposal in a timely manner. I'm so glad that I called him out to help me. I would definitely recommend Artic Sewer and Drain to my family n friends and to anyone who needs help in these areas. Great job n keep up the good work.
They were awesome! Came out right away both times I used them. Very nice and good prices
Suesan Pifer
6 months ago
They came out when they said they would, they were super professional and gave a good faith ballpark that was pretty accurate, super affordable! I will be recommending and using them again
Blain Alfonso
11 months ago
The folks at Arctic Sewer and Drain were great. Very helpful on the phone and I was able to easily schedule an appointment for them to come to my home. They were professional and clearly explained what the issue was and how they fixed it. I am definitely using them again whenever the next plumbing issue happens!
Called for an ongoing toilet issue at our business, they were able to come same day and fix the problem. Chris was great explained everything super friendly and knowledgeable!
Christopher Myers
8 months ago
Absolutely excellent service and quality. Isaac always takes care of our properties with amazing timeliness. I would recommend this company to anyone in need!
Hilary Kircher
4 years ago
Professional work, he helped me out in an emergency and unclogged the drain in my condo's unit! Great work, good prices! Thank you!
Amazing father and son duo! Both named Isaac, they were friendly, fast and informative. Super cool guys and easy to talk to. They came within the hour of our call and saved the day. Our pipes were backed up and sewage was coming out of our tub and our laundry room drain. They told us what to look for incase it happens again... what to use and not to use. Just awesome people! Thanks guy! I HIGHLY RECOMMEND THEM!
Best Plumber in Anchorage! Fast, efficient, reasonable cost, and friendly customer service. I highly recommend Arctic Sewer and Drain to anyone needing a plumber.
Nikki Silcott
2 years ago
I was very lucky that I found these people. They fit me in quickly, showed up on time, and patiently explained the issues. They are friendly and professional and very knowledgeable. And most importantly trust worthy.
I had a weird sinkhole under my garage and needed to check my sewer line from my house to the main to make sure there wasn’t a break in the line washing away the soil and causing the hole. Isaac and his son came out and ran a digital sewer camera down the line so we could visually inspect it from the inside to make sure it was sound. They did a great job, were super knowledgeable and professional, and I would definitely call them again for any drain and sewer work you might need done. Highly recommend!
Elena Bartman-wallman
3 months ago
Highly recommend. We had a sewer issue with my apartment building, these guys were informative and hassle free to get scheduled. They showed up and got the job done. Knowledgeable and timely.
Bristan Keller
2 years ago
Friendly and fast service. Fixed my issue, and explained the problem. Michael was great!
Nathanael Barney
a year ago
Competent, capable professionals. This service was top notch by any measure. They talked is through what they did, what issues were detected, and laid out options clearly and simply.
Fixed our frozen pipe blocking access to the main line. Friendly, affordable, and most importantly for me, very timely!
Mithrandrill Tharkûn
a year ago
Good price, fast service, no hassle.
Called on a Monday morning for a clogged bathtub drain and received a quote and scheduled service for THE SAME DAY! I received a courtesy phone call from the plumber when he was on his way (less than 2 hours from my initial call). Plumber wore a mask and shoe protectors without me having to ask. Drain was unclogged within 20 minutes and the tub was washed out and the bathroom was left clean. Very professional service and well worth the price (which I thought was relatively affordable). Will definitely use this company for future plumbing needs and recommend them to all.
Julie Spradling
2 years ago
Great job, John was very knowledgable, professional, and efficient. He found my clog, eliminated it, and installed my new toilet in less than an hour. I will recommend Artic to all veteran friends, and coworkers.
Thank you!
Great service and reasonable prices! Isaac, the owner, is professional and knowledgeable. Prompt to return our phone call and the issue was resolved before we could blink! I would recommend him to everyone.
Literally the BEST plumbing business. This is my first experience with plumbers and I will only use this company going forward. The guys walked me through how to fix an issue over the phone- was traveling and returned super sick, came out same day as I called and fixed another issue. These guys are top tier! Honest, affordable and professional.
God bless these guys. They are the BEST! We were recommended by them from another company because the other company didn’t recommend to leave their mask on while working but said these gentleman do. I called and left a voice mail and Isaac called back right away! He was very friendly and professional and a joy to talk to! Our bathtub lever was jammed and leaving the water to not drain properly, and our bathroom sink was clogged and the water was also taking slow to drain. Isaac was happy to answer any questions! He called to let us know he was on his way 15-20 mins ahead of time. We are germaphobs and he was very understanding especially with leaving their mask on because I have asthma and am susceptible during these covid times. Such a blessing we were able to find them for being so understanding and professional!! They fixed everything in less than an hour!!! Isaac was happy to answer any questions I had without hesitation, just pure kindness. Call these guys and go to their website for more info—We HIGHLY recommend them and will be our go to guys forever!!! Thank you both again for doing an excellent job!!!!!!!!!!!
-Jeremiah and Danica Linquist
Kelvin Mccormick
4 years ago
MaryAnn Cosgrave
3 years ago
This company is absolutely awesome. I highly recommend them. They came out quickly to help us with our issue. Our pipe from our house to our sewer system was backed up. And as we try to unblock the pipe ourselves we were unable to. They were able to solve our problem. Thank you, so much!!
I am absolutely pleased with the service provided. The gentleman who answered the phone as well as the service technician was very polite and professional. The tech quickly responded to my call for a clogged drain and fixed the issue. Price was extremely fair. I would definitely recommend them and use them in the future.
Had an emergency late night situation where a main line drain was backing sewage out in my rental. Tried to work on it myself to no avail, finally made the right call and spoke to Isaac at Arctic Sewer and Drain. He didn’t have any appointments that night so we scheduled for the next morning. After half an hour Isaac called back and said they had a cancelation. He was at the site in 10min and fixed the issue in under an hour. Great service, great professionalism. I highly recommend.
These guys are great! Within an hour of when I called about a clogged drain in our garage, John arrived and fixed the problem. Our fastest service ever for any kind of repair. Nice guys and very reasonable cost.
I highly recommend Arctic Sewer and Drain. They know what they are doing and that saves me money in the long run!
Best rate I could get anywhere. Very professional work , . The owner Isaac gave me a estimate and timeline and he met both beyond my expectation.
Thank you arctic sewer and drain.
Great job Isaac
I cannot recommend Artic Sewer and Drain enough. I run a small property management company and Isaac has gone above and beyond on multiple occasions to help us out. His prices are very reasonable, and he does excellent work. Highly recommended for any drain issues you are having.
Brianne McMahon
9 months ago
Issac was absolutely phenomenal! He identified the problem with our sink, gave us some great advice on how to prevent issues, and even showed us how to trouble-shoot our garbage disposal. Knowledgeable, professional, and quality work!
Maybe if they knew what be there in the morning meant! Almost non still waiting no call.
Kathleen Leonard
a year ago
I was starting to panic since I live in a trailer court and not many businesses work on that type of plumbing problems! Then I called Arctic Sewer & Drain. They DO work on trailer clogs and fit me in the same day! Answered all my questions, explained what they found and got things done within an hour! And affordable! I will never deal with over-the-counter products again! Saving their # and will tell anyone I know that these are the guys to call! Grateful!
These guys were on time, did the job quickly and efficiently. Couldn't be happier with the communication and fair rates.
Heather Philp
10 months ago
Don’t usually leave a review BUT what an outstanding company! I had to have a Sunday service and the young man was just wonderful! Thank you for saving my Sunday!
Fixed my stuck drain in my bath tub in 5-10 minutes. Came on time and were extremely professional. Nice guys and did the job fast and efficient. When I called they set up a time to come out quick and they didn’t charge for an estimate. If you want your drain working again don’t waste your time with anyone else go to Arctic! 5 Stars!
Cathy Benedict
3 years ago
Super impressed with these guys! Called with a non urgent matter, they showed up the next day! More importantly, the problem we had was fixed quickly and as inexpensive as quoted. Happy customer here!
Great service for a great price. Very professional!
Tiffany Hanson
a year ago
born2flyalaska
a year ago
Excellent service, friendly folks, reasonable price!
Andrea Williams
2 years ago
Quick, friendly and reliable.
Susan Huckabee
5 months ago
We called them at 1:00p.m. And they were at our house by 4:00, we live in Eagle River. John cleared the blockage we had in our kitchen sink pipes in just a short time also cleared the line to the dishwasher which had not been draining properly. Can’t say enough about the quality of service plus quick response we received. Thanks so much. Will use you again but hopefully won’t have to, lol!
Fast, reliable, and friendly. Chris and john were awesome and very kind.
Jonathan Duckworth
2 years ago
Very punctual and courteous. They were able to clear my drain clog in record time and without making a mess at my restaurant. I can't recomend them enough. While I hope to never need their services again, I won't hesitate to call them if I do.
Best people if you need their services. Met the owner & son. They are honest people doing honest work.
Ginger Johnson
5 years ago
Very quick response time and he fixed the problem fast and explained how to keep it from happening again. I highly recommend Isaac! We will definitely call him again for all our plumbing needs.
Steve Thomas
3 months ago
Received a quote from a competitor for over $3500 to retrieve an object and clean the line. They also recommended an epoxy lining for $21,000!
Isaac came out the day after I called and for $700 had the object removed and drain cleaned.
Issac did a great job clearing my plugged sewer line. He also gave me some advice on how to avoid the problem happening again, as well as helped me solve some vibration problems with my lift station. For any plumbing or sewer work in the future, I would definitely call Issac again!
Scarlett Masten
3 years ago
I'm so thankful for Isaac's quick response, he returned my call and fixed my plumbing on a Saturday. Isaac was patient and provide recommendations to prevent future clogging incidents. Fair price, I HIGHLY recommend. thank you!
Maureen Petru with Forza Foto & Film
10 months ago
I just moved to Alaska and into my first home. I was here just a few days when it was clear my drain in my garage was clogged. One morning I happened to be looking out the kitchen window and Artic Sewer and Drain was pulling up to my neighbor's house. I threw on my jacket and boots and went over and asked if they had a moment when they were done to diagnosis my problem and then get me on their schedule. I by no means expected them to resolve my problem that morning. But father and son Isaac and Isaac Jr. (or Joe as I like to call Isaac Sr ;) ) popped over when done at my neighbors and fixed my issues right then and there. Then they dispensed some friendly Alaskan advice to me. They both were incredibly welcoming, kind and friendly ... and got my drain issued resolved! I now have the sewer and drain company I will use for the rest of my Alaskan life! Thank you Joe and Joe Jr.!
Andrea Fergus
3 years ago
I am impressed with the service I received. Not only was the phone answered very early in the morning, but I got someone in on the same day to unclog my kitchen drain. The reason I went here is that I couldn't get my regular plumber in for the same day, so that was very impressive. I am grateful for the service I received. Thank you to all involved.
Mark Fairbanks
11 months ago
Highly recomend. Owner Issack got me schedualed right away. John & Chris came out early AM next day and were able to get the drain cleared very quickly. Additionally they fixed my slow draining toilet that had been bugging me for years! Thanks guys for the ecellent service.
Anastasia Uzbyakova
3 years ago
I called several companies for my plumbing/sewer emergency and Arctic Sewer and Drain was the only contractor who both answered the phone and had an on call technician available right away. And I feel so blessed it was them! Amazing experience, great people, and I will be forever grateful how everything got handled. Thank you Isaac and John! I am a forever customer now and will highly recommend your company to anyone!
SSP Studio & Gallery
2 months ago
Where do I begin with this 5 Star review, hmm? I had multiple plugging issues with a run over toilet late last night, so I called them when they first opened. Isaac (the owner) answered, and I told him what my problems were, and he said he would try to get someone over this morning. That someone was Isaac and his very respectful adult son first thing this morning. Less than an hour had passed from when I called, they were on the scene ready to work. I was so not expecting such a fast response to get here. Every time I ever needed someone; they took hours to get to me. They both went to work and attacked my problems with top quality workmanship. Both were wonderful to converse with and they wasted no time on my issues. When Isaac handed me the bill, I was in total shock that it was very low! Their work was impeccable, timely and top notch. I have never seen someone so efficient with their work and yet do top quality. I cannot say enough great things about them. You can bet they will be getting more calls of help when I need them. I also got some cards to give to people because I have no doubt that anyone who uses their service will get the same quality work at a great price! Kudos to Isaac and his son. Thank you again Isaac!
Michelle Mitton
2 years ago
We had a block deep in the water lines late on a Saturday night, it was backing up sewage into our downstairs bathroom (these things always happen on weekends or late at night!) and I started calling any plumber I could find. I left a message with Arctic Sewer and Drain and they called me back within a couple of minutes and had someone dispatched to fix the block within half an hour. They were so fast, so polite and helpful, and were such a good price, I was impressed and would definitely recommend them. We're feeling pretty grateful to have that problem fixed so quickly!
Arctic Sewer and Drain came and fixed our problem. I called 4 places for our issue on a Sunday morning. Arctic was the only place that answered. They came and fixed the problem within a few hrs. I will definitely be using them again. They were very friendly & explained what he would be doing as well as what caused the issue.
Brittany Martin
3 years ago
Very fair price, showed up right away, cleaned up after themselves, super nice guys and very honest and upfront.
This company rocks. I had a super tough drain. The worst. They came, they saw, They concurred. And gave a discount. Super great company
Owner, Isaac, and his son, Isaac did a fabulous job diagnosing the problem and then correcting. Very knowledgeable and professional, cannot recommend highly enough! 👏🏽👏🏽👏🏽
Called them on a Sunday to see if they could snake our main line in our business. They were very motivated to help which is not common when you call this type of business after hours. Lots of places list 24/7 service but it always seems like a hassle or a burden when you call. Not with Arctic Sewer and Drain. Scheduled an appt the same day and show up on time and had our main line unclogged in less than 30 minutes. Their weekend after hours rates was very reasonable. I already saved their info in my phone for future use when needed.
Craig Fredeen
9 months ago
Prompt, professional, highly knowledgeable, efficient, friendly, and just downright good people. I'll be recommending them to everyone I know!
Arctic Sewer & Drain super professional and definitely knows what they are doing! Mr. Isaac definitely someone I would recommend to everyone, even if they don't need a plumber and pricing is phenomenal! Bottom line you can't go wrong with Arctic Sewer & Drain!
We had a clog in our sewer system that led to the toilet not flushing and some backup into our bathtub. We called Arctic Sewer and Drain and they had the problem fixed within the hour at an extremely reasonable price. We could not recommend them enough!
Fantastic service and very timely! Was in and out in two hours and got our sewer pipes to drain again!
eliazar damian
3 years ago
Arrived timely and was professional. Have good tips and advice.
My kitchen sink drain created a rubber duckie pond in my kitchen cupboard. Isaac at Arctic Sewer & Drain was recommended to me. I called him the evening I found my mini indoor pool. He helped me out the next day. Both he and his coworker were friendly and knowledgeable. They fixed my problem quickly and I do not feel like I was ripped off. I will use them again should the need arise.
Crystal Curp
3 months ago
Had to do a call out at 9pm. Chris was very kind and professional. He was able to clear our drain and explained everything very thoroughly! High recommend this company!
Isaac (Arctic Sewer and Drain) was able to help resolve my problem quickly, even though things were more challenging than anticipated. He was personable, got the job done in a timely manner and was cheaper than Drainmasters. Will definitely recommend him
Robert Schwartz
3 years ago
Came out Saturday evening to unclog a sewer line! The only one of three I called to return call.
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