Best Replacement Drain in Denver CO

Sean came within an hour to my daughters condo and did a wonderful job! Very kind and courteous and respectful. He knows what he’s doing. I would highly recommend him for any of your plumbing needs.

James Tveter, solid tech through and through, expertly knowable and professional. He was willing to take the time to explain the situation to me and how to proceed, no pressure and overall great tech. High recommend and will be calling for future plumbing needs.

Fast, polite, they got the job done quickly and expertly. I highly recommend.

Erik is the real deal; he is professional, punctual and communicative. He does consistently excellent quality and reliable plumbing and sewer line work.

Kyle has always been an honest reliable guy since I first met him years ago, and I'm more than 100% confident in the caliber of his work because of the caliber of guy he is. BK

I had my water heater go out on Christmas Eve, just when it seemed as if no other plumbers were able to get to me soon enough! After nearly exhausting my efforts, Sean with Park Hill Plumbers called me back and talked me through how to turn off the main water so the water would stop shooting out until he got here. He didn't have to but he took the time to help me clean up all the water. He came back Christmas Day and swapped out my water heater. He was very kind and professional. Surprisingly reasonable for it being an emergency on a Holiday. I had to recommend Park Hill Plumbers to my neighbors, its rare people go above and beyond these days!

He's the only one that came out at 10 and he is very kind and courteous I would call him again

These folks are awesome! Doug went out of his way to come early and do a simple fix rather than a full replacement of a kitchen faucet. Glad to support local businesses that rock!

Brandon L and Kodiak were very courteous, nice and professional. They put slippers on and tarp where they stepped and worked. Even when I said that wasn’t necessary. They said they want to respect our home. They went above and beyond for a very reasonable price and recommended a few troubleshooting items and were honest about them. I’ve gotten quotes from other places that wanted us to pay thousands of dollars and Brandon and Kodiak said that wasn’t necessary at this time. I have never been more impressed with a business before and will recommend Tipping Hat every chance I get. Thank you!

Small business and affordable work

Brian, Master Plumber, was a delight to work with. His assessment of our guest bathtub plumbing issue was succinct in the work needed and a reasonable quote. No up-selling and no guess work on what the issue might be. When he did the work, he was on-time, professional, performed the work in the time-frame quoted, and cleaned-up. He was conscientious in doing the work without busting tile, which is what we were prepared to have done. The peace of mind we have with the work done, has us speechless. You need this company for any plumbing need!

Sasha is absolutely wonderful! We bought a fixer upper that needed extensive plumbing work and he got everything set up for us perfectly. He was always quick to respond, a great communicator and got the work done quickly for us. He’s a joy to work with and I will be recommending him to any of my friends with plumbing needs!

Great place to work

This company impressed me with their honesty. They saved my family about $15,000 by connecting us with Denver Water who replaced a water line for free. I commend them for not taking our money when they certainly could have made a nice profit on our job!

I contacted Horizon on a Saturday afternoon after our AC went out. They offered to have someone come at 11 am the next day (Sunday) for no extra trip charge than they charge during the week. I met a technician who arrived at 11 on the dot the next day. He determined that we needed a new AC and furnace since this until was 16 yrs old and the coolant wasn't made any longer. He called a coworker who does estimates and gave her some information about the unit. Even though it was Sunday, and her day off, she offered to come out and measure. We were given 3 options and scheduled the installation for 4 days later. Three professional, articulate, smiling employees arrived at 7:30 am, put on shoe covers and began covering the carpeting where they were going to be working. At 3:30 I got a call that they were finished and they showed me what they had done, how to work the thermostat and they cleaned the whole area and even replaced a vent cover that was missing screws and had fallen down some time ago. They handle the paper work for the $500 Xcel rebate and mail it for you. As they were leaving I heard one guy say to the other ,Great job today which told me a lot about their culture. Horizon understands customer service, knows what they are doing technically and hires and trains happy, professional employees. Horizon exceeded my expectations from the first call until they made arrangements for the inspection. I would use Horizon again in a heartbeat.

Asked to repair a leak in my tub and the leak wasn’t fixed, “plumber” also couldn’t find the water pipe to shut the water and I told him to come back another day so I could ask management to show me exactly where the pipe was and he insisted he could find it and ended up not fixing the leak and destroying the framing around my house on top of not fixing my leak . Charge me 50 just to damage my home even more even gave him $10 tip just to end up with more damages to fix now !

**We are hopeful Elite may still reach out to resolve the issues below, in which case we will amend this review**

Summary: Elite was unable to unclog our toilet and replaced it instead - but did so improperly.  We were left with a heavy leak and an improperly sealed and rocking toilet. They were unresponsive when we tried to have them come out and fix it so we had to pay another company to fix their faulty work and had to partially refund an Airbnb guest for the inconvenience they caused. We understand that mistakes happen and have asked for a refund but they seem disinterested and haven't even bothered to call us back (as of 25 March 2023).

Details: We had Elite Rooter out to clear a toilet that was clogged by a guest at our Airbnb. The technician was friendly and tried hard to unclog it but said an object was lodged deep inside so the toilet needed to be replaced entirely.  We had new guests arriving within a few hours so we authorized the $599 replacement in hopes the problem would be resolved quickly.  However, after the toilet was installed and the technician left we found that the toilet water valve was still turned off and when we turned it on the shark bite connection began leaking very heavily (soaking an entire bath towel in a couple minutes).  Clearly the technician hadn't confirmed everything was functioning properly before he left.

The technician returned but didn't have the correct tool (a pex crimper) to fix the problem.  He called a different technician who had the tool and assured us he would be out to fix it by 9am the following morning. This now meant that our guests would be inconvenienced by having one toilet (of two toilets in the property)broken and a service call to deal with, but we agreed based on the promise they'd be there by 9am and this would be over with.  When we called that evening to confirm, the receptionist didn't know anything about the situation and said she would have the technician call us.  We did not receive a call from the technician, so we called again at 7:30 the following morning but the receptionist (a new one) again did not know anything about the situation and could not confirm that the plumber would be there at 9am, simply stating that the technicians manage their own schedules. She offered to make a new appointment window but failed to address the fact that our guests' expectations were based on Elite's promise of a 9am resolution.

Feeling that Elite was either too disorganized or too uncaring to reliably complete their own unfinished work without further inconveniencing our guests, we called High Five plumbing who had a technician out within a couple of hours, at the exact time they promised.  High Five discovered that not only was the shark bite connection leaking, but the newly-installed toilet was improperly sealed and rocking badly (we have used High Five many times and trust the competence and honesty of their plumbers a great deal).  After paying High Five to fix Elite's work and partialy refunding our guests for the inconvenience caused, we were out more than double what we originally paid Elite.

When we called Elite for a refund they were disinterested and said they would call us back but never did.  I called again today and was told that management put a note in the system saying that we would not be refunded because the leak was a pre-existing issue! We also plan to lodge a BBB complaint, but understand communication within a company can be difficult, so we're holding out for a week in hopes that Elite will demonstrate some concern for customer service and contact us for a resolution.  If they do, I will amend this review.

Had a leak several leaks in basement late Sunday night. Sean came over at about 9 and took care of the issue. Very friendly and professional, highly recommend.