Best Water Pressure Issues in Columbus OH

Update:
I originally rated them 2 stars due to poor management, but the owner stepped in to fix a difference in quote over phone and quote from plumber. Owner was in the hospital, hence he could not return my call... but the manager ignored my calls. I'm changing my review to 5 stars because of the professionalism from the owner, Mr. Mathews. Still 2 stars to the manager.

Original review:
Beware ... I cannot recommend them and I want to share my experience with them so it may benefit someone.
Good plumber, but bad management.
1) I called them for kitchen sink blockage
2) I got a quote for $X first hour and go from there.
3) Plumber came and gave me quote for $X + $200, and said the manager told him to give that estimate. A difference of $200 in quote and what I was charged.
4) Manager was not available (went home), so I let them fix the problem. It took less than 1 hour
5) I called the manager next day to get some of the money back (meet somewhere in the middle for the $200 difference), and he admitted he is new to job and made mistake in giving quote over phone.
He offered to give me back $25 trip fee.
6) I requested to talk to the owner, but he never returned my call. I called the manager several times for two days, and nobody returned my calls.
7) I never received any receipt or invoice, showing any kind of guarantees on their work.
My last resort is to leave a bad review so it may benefit someone.
2 Stars overall because plumber did his job. I would give 1 star for bad management.

Using a camera, monitor, vacuum and hose, Mike used his equipment to allow me to see the condition of how our roof downspout to curb is able to drain. A great way for a homeowner to assess which direction to go with a repair.

Dillon did a fantastic job! Thank you for the quick service!

Buyer BEWARE. These guys are bad news. Got their jetter stuck in the sewer main out on city of Columbus property. It happens I get it and I offered to pay to have it dug up. The owner continued to delay delay delay. Had to hire another company come dig up the majority of it while the owner of a sterling comitted to removing the rest of it. Over a year later now, part of its still in the city main ready to disrupt plumbing flow for an entire cit block. Unprofessional….recommend extreme caution with these guys!

Office personal and plumber that showed up were professionaland friendly. I called in the morning and they were out here that day. Because I knew what was wrong(hopefully) I had the right part, it was installed and finished in just over an hour. Great job people!

Gary was great and was able to come same day to fix the problem. Professional and reasonable for services.

I called Old Hilliard Plumbing searching for a company that could fix a gas lantern that was wasn't burning properly. The technician who came to my house was very nice, but said they used to have someone on staff who fixed gas lanterns, but they no longer do. He left and I never got any follow-up. He didn't fix anything. Then I got a bill. If you know you don't have the people on staff with the knowledge to fix a specific problem - you should tell the customer that up-front. I told them over the phone the problem I was having before the technician came out.

I called the office asking why I'm being billed when there was no service performed, and I have never received a call back. And then I get billed again with a note that I need to pay the bill ASAP. Still no call back. Bill paid. Will never use this company again, and would not recommend.

These guys are amazing! Honest, friendly and got the job done super quick! And they have the best prices in town!

Great experience. Showed up on time and performed necessary work as appropriate. Reasonably priced.

They do a great job for our apartment complex fast reliable. Good people here absolutley recommend

John and Tony were fantastic! We had an emergency issue that took a lot of investigative work and they kept us updated and informed the whole time. Not only did they solve the problem we called them about but they discovered that some remodel work we had done recently was not done correctly and they fixed it while they were here!! This additional discovery saved us from a potential major water issue in the near future and thousands of dollars in damage. They even went above and beyond to help us understand how to best report this issue back to insurance for possible reimbursement of the bad remodel job. Overall thrilled with these two gentlemen, and I will definitely be calling them for any future work.

Thank you so much for coming to rescue our emergency plumbing leak. Gabriel was promp to reply and quick to come help us. We called His Grace Plumbing because he repaired another issue we had with a gas line a year ago. This time we came to our home at 6:30pm when we couldn’t find anyone. We had water pouring out of our kitchen cabinet through the ceiling, down the wall and into the basement. He saved us a lot of stress and worry as he fixed the issue with honesty, didn’t try to up charge us and was available when the big name companies expected us to have an emergency wait for two days!

Thanks so much.

Prompt, excellent quality, professional the entire time and excellent value for the product they installed. Would use again without reservation!

Cary arrived on time. Removed and replaced bathroom faucet. Cary did a great job. Answered all questions. A Plumbing is the only plumbing company I have used since 2018. Always a good job and fair pricing. Highly recommend.