Best Septic System in Columbus OH

They responded to my call and came to my rescue. Emmanuel came to my rescue. Professional, polite and so nice!!! Took care of my plumbing problem. I called several places and they only answer their phones 24/7. One place said they would come and two hours later called to say we’re not coming. Called RotoRooter and plumbing issue is fixed!

Very professional and informed me as to what was needed and why. He was very observant of other issues affecting the efficiency of my faucet head that was making a little noise and how the manufacturer has a lifetime replacement. Very grateful and appreciative of him going over and beyond!

Great experience, Scott repaired/replaced shoddy work done by someone else. Scott is great, would request him and recommend him.

This is my 2nd time using CPR Drain Cleaning. If I could've given a 10, I certainly would have. This is all due to the exceptional service provided by Shane! Shane & Shy are a great representation of the company! I sincerely appreciate the quality of service provided today by Shane & his assistant Shy. I will use CPR Drain Cleaning service again! Thanks CPR Drain Cleaning for having Shane return for the 2nd time. Should I need future services I will for certain ask for Shane!

Chuck and the whole team were amazing. We had our water line in the front year break on a Sunday. Chuck personally came over to make sure that we were in a good spot and took care of the immediate needs. He and the team were at my home on Monday morning to get to work and stayed late to ensure they fixed the problem. The team was very personable and made sure we understood everything they were doing throughout the process. Highly recommend and will use them again if I have another need.

Awesome customer service. Friendly technician. He couldn't fix the problem (because it was larger than the capability of his equipment), but was honest , didn't charge us and referred us to the company that could help us . This is the way you get repeat business!!

They were amazing. Efficient and very polite professionals. I would highly recommend them to anyone having sewer or drain problems.

Great customer service. They do good work for a fair price and can usually get you scheduled quickly

Cullen was great

They do great work at a reasonable price

UPDATE***

Jesse contacted me about my initial review and bent over backwards to make things right. He took the time to explain how my particular septic system works, how it's set up, and the Do's and Don't's. It was only 24-48hrs later that the Riser Install was complete. The Tech showed up and graciously apologized for leaving the motor unplugged. My System was serviced, repaired, and operating the way it's suppose to operate.

The work performed by Chuck's Septic is very impressive. Jesse explained the miscommunications at his office, and accepted responsibility for the mis-steps (Rare these days for anyone to accept responsibility for anything - But that helped me to learn about Jesse on a personal level. Definitely a guy that is easy to respect. His integrity out weigh's the mistakes that were made, and that goes a long way with me). I will gladly continue using Chuck's Septic just because of how Jesse handled my particular situation and the excellent job that was done.

I used the word Incompetent in my initial review. Jesse and his tech's are nowhere near Incompetent. Job Well Done!!

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This experience is Staggering! I don't get this Company - at all!!

We closed in a new $330k property on May 10th, and scheduled a Service Call with Chuck's Septic Service for that day. John came out to do an Inspection and started his Doom And Gloom pitch right off the bat. His pitch was so damning that I stopped everything, contacted the realtor to inform him that it was time to call my lawyer!

John returned to replace the motor ($1200), and all the sudden his story changed. John sold us on the Service Contract (totally useless), and then he left. No follow up call for pumping the tank, no follow up on scheduling to get the tank pumped, and no scheduling to get a Riser installed.

It has been 45 Days... Finally we get a call to get the Tank pumped out. A different Service Tech shows up to inform us that HE CANNOT SERVICE THE TANK because Heather in the front office should not have sent him to perform a service before a Riser is installed. While the second tech was here, He Unplugged The Motor And DID NOT PLUG THE MOTOR BACK IN!! The aroma of RAW SEWAGE began over taking the house, and other parts of the property where we were hosting a gathering.

When I discovered the motor was unplugged, I lifted the lid and discovered the Service Tech knocked loose rock down into the opening of the Septic. I plugged the motor back in and the aroma of raw sewage filled the house!

This Company is the WORSE! No one can be this incompetent. Come on, these people do this service for a living, right? How can they be so incompetent?

My home warranty company contacted this company to fix a leak in our shower. A tech came out, told us the faucet needed to be replaced, and said he would be back in a week with parts to fix it. That was eight weeks ago. Since then I have called this company three times directly, our warranty company has contacted them twice. I understand issues come up but I can’t even get a call back or update.