Best Heating And Air Conditioning in Columbus OH

Plumbing problems are always emergencies, and Waterworks managed to get someone out the same day. It was late in the evening, but the technician was friendly, polite, cheerful and efficient. I could not have asked for better service, and their price was very similar to other companies that we have used in the past. We were very satisfied with the quality and the PRICE!

The folks answering the phone were nice enough and easy to work with, responsive, etc. Cheers for doing the front-end well!

However, I was not pleased with the technician sent out (I will not name him here). I felt like my issue was not a terribly difficult one, yet he wanted to go the most difficult route to solve the problem (it felt like he was trained to handle all cases that way and he didn't have the depth of knowledge to get creative). Overall, my plumber seemed to lack experience and the ability to troubleshoot. On top of that, with paying him hourly, he seemed to just sort of hem-haw around when I was trying to discuss options and get some honest perspective. His attitude and demeanor did not instill any confidence in me that he could do our job to my expectations.

Also, pricing seemed like such a mystery to this plumber, he was constantly calling someone to get prices, rather than having a cheat sheet for pricing (which, I explained they were coming for a hose faucet, so not sure why they didn't have some pricing for common repairs?). I've worked with other plumbers and HVAC folks in the past that could say yeah, I have that part on my truck and I think it runs $20, but will double-check. This guy did not exude that level of confidence or breadth of understanding with pricing.

Ultimately, one leaking piece was fixed, then another piece started leaking. I told the plumber to just settle up the bill with me and be on his way. I will look for a more experienced plumber if that small leak becomes a nuisance.

I called this company at 7am today to install 3 lights and by 10am this same morning they were in... I'm gonna use this company again. The guy was really nice, down to earth and the price was right.

I had plumbing leak in my basement just before New Years Weekend and right after the cold weather when many people had their pipes busted. I got Trevor Wells contact through my neighbor. I actually got a permission to text him to show the issue on late night and he responded, communicated, instructed me what to do. He promised to come out the next day and fix the problem. The office was great with coordinating the appointment. Trevor came early, fixed the problem in no time. He was professional, knowledgeable, explained the issue. The site that he had to fix looks cleaner now then the original joint that the builder did. I would definitely recommend Trevor Wells and this company in the future. Thank you.

My technician was great. Very friendly and very thorough. My A/C system has never been so clean.

Never answered or returned my calls.

Your employees need to start paying attention to private tow-away zones in the Short North and Italian Village. Next time, the van will be towed.

Young Vu was on time and very nice and professional.

Todd was great to find out the issue with my Geo Thermal HVAC unit at my home this morning.
He had also recommended the solution to fix the issue as well.

I have never used this service and I never will. I'll exolain...explain.... Turning onto 71 from Frank road one of your drivers cut over 3 lanes just to get on 71. No turn signal, speeding, cutting 3 lanes. I was in my commercial vehicle and had to slam on the brakes so I didn't hit him. (Would have been his fault). Then this person speeds onto 71 north going well over the posted 55mph limit . I could t get a van number because his speed was to great. So this driver of yours sped, cut three Lans without signaling. This happened today 9-29-22 at approximately 9:20 am. He could have caused a very serious accident, including with me.

Ayala fixed our broken (frozen) pipe and an excellent job. Mark was very professional and diligently to fix the issue.

Dont wast your time unless you want to get stood up is right wasted a whole week of my time didnt even have the courage to call me