Best Gas Leak in Columbus OH

This company came recommended by the previous owner of our new home. We will pass on the recommendation because these plumbers are prompt, do a great job and charge a fair price. What more can one ask for?

I had an excellent experience with The Waterworks. We needed to replace 2 hot water heaters. The day after my call, Mick was at my house around 9am. We were thinking we'd go with a tankless system. Mick did a thorough evaluation of our needs and expectations and a review of the current venting and water lines and recomended two new tanks in lieu of a tankless system which would have taken two tankless units and additional venting and greater expense. After much discussion we agreed. The 2 tanks were installed by 7pm. He kept me posted every step of the process. The Waterworks was not the lowest quote I had, but no other plumber took the time up front to evaluate the situation and discuss the pros and cons with me. No one said I would probably need 2 tankless units to be satisfied in times of high water usage. No one discussed the importance of venting with a tankless system. I think the extra money was well spent.

They helped me choose a good water heater at a decent price for my home, came on time to install it, and followed up to make sure I was happy with their work. I would definitely use their services again.

Our service started on the wrong foot because the office failed to call and let us know there was a delay. James turned it around. He did a great job! My suggestion for the office is to be more responsive. The techs have to deal with clients and it is not their fault when you do not return calls. Overall, because James was sooo good at what he does and his personality was really nice, I would use the company again. Thank you for making a stressful situation better!

Kevin and his trainee were at my house because our sewer was starting to back up. This was the 2nd time we had to call someone out. Kevin did an awesome job and he went above and beyond to make sure it was flowing correctly before he left for the evening. Ty

Muetzel had installed our old water heater for the previous owners which lasted FOREVER. When it finally blew, we called them to install new one. The front-line person who answered the phone, Sonia, was so kind and sympathetic to my situation. She said she had to be realistic with scheduling and so they weren't able to fit me in same day but she scheduled me for first time on the next business day. She agreed to call me if they had cancellations and she expressed understanding when I told her I was going to call around to see if I could get someone sooner. We ended up finding a plumber closer to where we live who was able to do it quicker, but I will always remember how easy it was to talk with Sonia and definitely would use them if (God forbid) we have more plumbing needs.

My second time doing business with the Company and again excellent work was done. Dustin explained what needed to be done on my drain. Overall very pleased with the work that was done and Dustin did a great job.I appreciate how quickly Dustin showed up after my initial call. Thank you.

Fixed a leak in the pipe coming from my hot water heater quickly and efficiently!

We had an excellent experience with A Sterling Plumbing! We had a leaking kitchen faucet that ended up creating a big mess when the water turn-offs failed, and Louis was at our house within 3 hours to remedy the issue. We ended up having to purchase a new faucet, but within a few days Louis was back to install. He was even nice enough to take care of an additional problem we discovered (clogged bathroom sink) in the same visit! We will definitely use them again in the future when plumbing issues pop up.

Great friendly people

Called this company to replace a garbage disposal after a plumber from another plumbing company with the initials RR gave me an estimate of $500.00 to replace the garbage disposal although I provided the replacement unit. Tommy and JD came to the house and after a few minutes Tommy got the garbage disposal working again. Returned the unit that I had already purchased. A week later Tommy and JD returned to the house to replace the kitchen faucet and fix a leaking shower head. They were professional, worked quickly and Tommy even cleaned up the mess under the sink from a badly corroded faucet. I highly recommend Plumbing One and will use them again whenever a need arises. Tommy has an awesome sense of humor and genuinely cares about his customers, as a result he gets my Best Plumber Award.

Absolutely fantastic service and bang for your buck. They are very reasonable on prices and efficient getting the work done. I cannot recommend them enough for your plumbing needs!

Responsive and professional but charges for work seem excessive.

Had a clogged sink pipe that needed to be professionally fixed. Trevor and his crew were great! They were professional, on time, honest and very straight forward. Would 100% recommend them to anyone who has plumbing needs!

On time and works quickly! I've had him out to fix a leaking toilet seal, my leaking shower and replacing washing machine valves. He answered all my questions and was thorough in testing his work after it was completed.

Great customer service and great work. Highly recommend for all plumbing needs.

I’ve used these guys in the past and they were great. This time however I’ve talked to a “dispatcher” twice and I’m being told to expect a call back from the owner and never received a call. You should not have to speak to the owner to get an appt scheduled.

My hot water heater was replaced in a timely manner. Repair persons were were polite and explained everything. The cost was reasonable and less than another plumber I had previously used.