Best Emergency Furnace Repair Services in Columbus OH

Peter was an absolutely stand up guy, he came in explain what the problem was fixed it and was in and out in less than 20 minutes.

The folks answering the phone were nice enough and easy to work with, responsive, etc. Cheers for doing the front-end well!

However, I was not pleased with the technician sent out (I will not name him here). I felt like my issue was not a terribly difficult one, yet he wanted to go the most difficult route to solve the problem (it felt like he was trained to handle all cases that way and he didn't have the depth of knowledge to get creative). Overall, my plumber seemed to lack experience and the ability to troubleshoot. On top of that, with paying him hourly, he seemed to just sort of hem-haw around when I was trying to discuss options and get some honest perspective. His attitude and demeanor did not instill any confidence in me that he could do our job to my expectations.

Also, pricing seemed like such a mystery to this plumber, he was constantly calling someone to get prices, rather than having a cheat sheet for pricing (which, I explained they were coming for a hose faucet, so not sure why they didn't have some pricing for common repairs?). I've worked with other plumbers and HVAC folks in the past that could say yeah, I have that part on my truck and I think it runs $20, but will double-check. This guy did not exude that level of confidence or breadth of understanding with pricing.

Ultimately, one leaking piece was fixed, then another piece started leaking. I told the plumber to just settle up the bill with me and be on his way. I will look for a more experienced plumber if that small leak becomes a nuisance.

I could not be happier with both the quality of the equipment, as well as the professionalism and thoroughness of the installers. I highly recommend Carpenter Plumbing.

The guys did a great job, even tolerated my toddler shamlessly asking for cheese from the fridge ??? Thanks!

Total and completely professional services. Very impressed with quality of customer satisfaction. A true pleasure to have as business contact. Thank you!

The American air team is always timely for installs and they definitely spend the time before, during, and after the install to make sure the job is done right. Our church has had 2 AC units and a furnace unit installed in the last 2 years and the team did an excellent hob helping us select the right equipment for our space and needs.

We are so grateful for our experience with Lavon at Stevenson Service Experts. Lavon took the time to carefully inspect our air-conditioner and explain the problems present. He executed a plan to fix our air conditioner within 24 hours and even fixed our outside unit in the pouring rain! He was so kind to our family as well as professional-- which made it so nice having him in our home. We look forward to working with Lavon again soon. We can't thank him enough!

Google will not let me write another review-- but I wanted to take the time to shout out Ernest, who came to my house today for a service check up today 8/7/18. Not only was Ernest extremely knowledgeable and skilled as he checked and cleaned my AC and heating units and made recommendations for maintenance, he was extremely kind! I loved that my kids and I were able to chat with him and that he was so courteous as well as professional.

Drain cleaning service. Donnie was friendly, professional and thorough. He explained everything that he was doing.The problem drains are completely clear now. Thanks!