Best Annual Maintenance in Columbus OH

Drainmaster has been nothing but professonial, courteous, and reliable. Their communication and customer service are very much appreciated. I highly reccommend using their services.

Our home warranty company contracted The Service People to fix our water heater. Tony came out and diagnosed that a burner assembly wasn't working, which was causing the heater not to heat. He went on vacation, and we spent a godawful four weeks waiting, contacting The Service People, being told the part wasn't there but would be by X day, waiting, contacting them, being told the part had been delayed or not shipped or no it would be there another day, waiting, rinse, repeat. Over the course of contacting them eight times, I was told seven separate dates that the part would *absolutely* be in, and three different and clashing excuses as to why it hadn't arrived (one was that the manufacturer sent the wrong part, so it had to be returned; another was that the original *correct* part had been sent to the wrong location; and the third was that the manufacturer had never run their credit card so had never shipped the part in the first place). I still have no idea what happened to the part. We would have gone to another company after the first week and a half if our warranty company had allowed it. The only bright spot in this story is that as soon as Tony got back from vacation, he worked with our warranty company to get us an entirely new water heater instead because--you guessed it-- they still didn't have the part. So, after a month of no hot water and a cumulative week's worth of lunch breaks wasted trying to figure out why, we finally can shower in comfort again. I would not recommend working with this company. I would recommend Tony as a contractor, but hire him on the side, not through The Service People.

I can’t say enough compliments about Gary and Discount Plumbing. I woke up and no hot water. My old tank had gone well past it’s prime. I thought perhaps it just needed repaired. Gary said he had two jobs ahead of me and would call when he was on his way. In the meantime another company came to estimate and said I needed a new Hot Water heater and gave me a sky high quote. Gary came over and not only did he replace the water heater, he replaced it same night for considerably less money than the other company. I might also add that it was in a very small closet sharing space with the furnace. He hadn’t expected that but didn’t raise the price at all. It was already late in the day but he got us up and running by 8:30 PM and we had plenty of hot water for showers by bedtime. He still had another call to go to! He cleaned up and took the old heater off our hands and the big box the new one came in. I’ve found my plumber for life!

Excellent service.. Nate was great

They did an awesome job and backed it up with a 1 year guarantee ?

Called in the evening with a situation of the furnace being out and they promptly came out the next morning. A bit of a panic situation as a bad winter storm watch was moving in. They did a very professional fix for me and got things going again. They are now permanently on my contact list. Thank you Buckeye Heating and Cooling.

Tanner Gary and Shawn Percy my Air Conditioner service. Both were very personable and professional. Very knowledgeable. Excellent service.

I worked in property management for years. Dealing with HVAC companies/contractors was always a hassle. This was by far the easiest and fastest process. Knowledgeable professionals across all communication channels.