Best Air Conditioning System in Columbus OH

I had an emergency with a flooding basement, as I’m sure many people did on this rainy night. I called about four different plumbing companies and was told by one place that they would come out between one to four hours, and another place said they would call, only to be called later by both and told they could not make it. Evan from your company called me about midnight to say he would be out within two hours but actually made it sooner. He was such a personable young man and did a wonderful job. I am so grateful for your 24 hour service because I know my basement would have been completely covered in water by the next day. As I told Evan, you’ll be my first call if I have a need for a plumber in the future.

Guys were good. Had to crawl into some VERY tight spaces... like horror film tight and claustrophobic.

Demetrius and Jason did a wonderful job, AND they were FAST? I highly recommend them. They fixed our furnace and put a new filter in. This company is awesome‼️

I found this company on Angies list. I appreciate Bryan Burke's professionalism and expertise. They came our the same day. The pricing for the diagnostic was an unbelievable $29 that was waived with service. My only issue is when Bryan and I were talking about pricing, we discussed the cost of the Stop Leak product, which I opted out of, but we did not get into the cost of the freon other than it would depend on how much the system needed. I expected it to be reasonable. He filled six pounds, and came to me with the invoice for $600, so $100/lb. I was in a bit of sticker shock. It's not unheard of, but defiantly high, considering I can by r22 for around 12/lb, or 30 lbs for $350, if I were certified. I was prepared to pay between $300 and $400. $600 really hurts, but I am at fault for not getting clarification before telling him to go ahead. Trust but verify I suppose.

Technician did very good job communicating all the items he was checking during our annual A/C maintenance check and welcomed any and all questions I had. He also was respectful of our floors by wearing covers over footing as he entered home. It was a rainy day fortunately the technician had a trainee with him that was able to hold an umbrella while he did his checks on outside unit.Had scheduled a 3 hour window for this service and received a phone call 30 minutes prior to tech showing up that was much appreciated. Overall very good experience with this company and it’s representatives and very satisfied with in the air conditioner and water heater we have purchased from them in the past year.

Our water heater tank gave out so we contacted them asking when the soonest they could come in was. They completely replaced it within 20 hours of it breaking! That’s amazing service. They were professional, kind, and explained everything so well. We had Austin as our tech and he was incredible. He even explained how our old water heater was not only not up to code, but surprisingly lasted as long as it did!
Price wise was comparable to other quotes we were seeing and wanted to work with a local company. Things like this are scary for us young home owners but they made it super easy. We are so thankful!!! ?

Your employees need to start paying attention to private tow-away zones in the Short North and Italian Village. Next time, the van will be towed.

My American Air Service representative was Tom K and he was timely on arrival and called before he came to alert to me regarding his arrival. He performed the necessary inspection on my AC system and informed me that our system checked out and no repairs were needed. No leaks were discovered also. Highly recommend this company for their customer service and repairs only as needed to keep my HVAC system operating properly.

My experience was an extremely positive one. Trevor was extremely personable and knowledgeable. He explained the problem to me and the possible solutions. When asked questions about each he was able to explain in detail about pros and if there were any cons. Quick and effective service for a fair price. I’ll be sure to return if I have any future projects!

Great Place to work. Company is always on the same page when it comes to putting customers first! Highly skilled technicians with great leadership.

We had a faucet installed. I was not home but returned to find a job very well done!! Thank you Alex Carder and Atlas Butler!

Dont wast your time unless you want to get stood up is right wasted a whole week of my time didnt even have the courage to call me