Best Water Heater Installation in Columbus OH

Service excellent

Service tech arrived early. Was very courteous and made a fast diagnosis of the problem. However, he recommended an prohibitively expensive repair or total system replacement. Another company found the source of the problem, corrected it and replaced a compromised part. The system is now working well again.

I called Rooter Works to clean one of my outside drain pipes that had become clogged from what I thought would be leaves and tree seeds but was told by my gutter cleaning company that there were broken pieces of concrete and rocks that he pulled out of the end of the pipe, suggesting that I call for an inspection and cleaning. I called and was quickly scheduled for a same day appointment. The serviceman arrived at the appointed time and was able to determine almost immediately that the pipe was probably broken. To check that out, he inspected it with a telescopic device and showed me on the monitor various places where the pipe was indeed broken filled with rocks, dirt, tree roots, etc. He indicated that there would be no charge for the service and, indeed, the company sent me a bill with a zero balance and included an estimate on what it would cost to have the pipe replaced, should I decide to do that. I thought it was quite nice of them not to charge me anything for the service..

Craig's group does some of the best plumbing I've worked with. Through the years, I've worked with a number of plumbers on rentals in two counties. Watching Craig analyze such problems in early years helped me immeasurably. Many, many thanks!

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!

Ive used Drainmaster few times on my older home. They always come through even in the bitter cold this winter, Charlie was out to Jet my line and clear the roots. They are quality and you can trust them. Don' call roto rooter or Mr Rooter or any of them- Ive made that mistake for you, too many times. Just call Drainmaster and rest easy , they will show up and will be prepared to handle whatever you throw at them.

Got an appointment the next day after my call. Arrived within the time window given and did a great job installing my new water softener at a very reasonable cost.

Reliable quality service

We called Buckeye Heating and Cooling because we noticed that our furnace was putting out too much heat. The thermostat was set at 68 degrees but the temperature in that part of the house was 85 degrees. They sent Terry the same day. He ran all the diagnostic tests and cleaned the filter (it isn’t disposable and wasn’t that dirty). He could not locate any problems and we will keep an eye on things. We appreciate Terry’s honestly and professionalism. He has been to our home before. We would recommend without hesitation.

Keith was awesome. very helpful and and took care of everything.

Can't say enough good things about this company. High quality professional services at affordable prices. Thanks for the fast install on this new tankless water heater!

Dave was Profesional and fast at getting me my water back on when I had no services. I will be using his services again in the future

Very good service. They showed up on time, reviewed my plumbing issues quickly and got to work. During the process they (patiently) answered all of my questions and also taught me a few things about my water heater that I wasn't aware of and about Del-Co water service. They finished in a short amount of time and charged me a fair price. I'll be calling Amanda again the next time I have a plumbing issue.

These guys are great. They arrive on time, are polite and efficient. There is no hard sell of additional stuff, which I really appreciated. They suggested that a water softening device might be good for the tankless water heater they had installed earlier this year - which is fabulous and worth every penny, this visit was just annual furnace and water heater maintenance - but did not push it. My overall impression is that they are good guys, not in it just to sell more stuff.

That's a good place the best place to get your plumbing done they do everything for you very well experienced people

One of the worst companies ever. Very unprofessional. Couldn't find the problem. Gave wrong diagnosis and didn't provide receipt

Very professional and punctual! Their team does not work on commission like Roto Rooter, so they did not try to up-sell me on any plumbing services. In fact, they came up with solutions for the installation of my dog wash tub and gas fireplace logs (they are licensed to work on gas lines) that saved me money.

I filed a claim with my home warranty company for a plumbing vent issue we were having in May 2020, and was unfortunate enough to be assigned RooterMan to work with. i’m pretty sure the home warranty company picked the absolute worst business in Columbus to contract with so they could get out of their obligations, because that is exactly what happened.

RooterMan sent a tech to look at and diagnose the issue, he told us we would have to have a smoke test done to identify where the problem was coming from, and that it was obvious work needed to be done. From there it was radio silence. A couple weeks after he was here we called the warranty company to see what was going on, and they told us that RooterMan indicated that nothing needed to be done and they closed the claim, which directly contradicted what the tech told us while he was here.

I called RooterMan to see what was going on, and over the course of two weeks, called and spoke to the owner four times, and every time he was completely clueless about what was going on with his own business and said he would give me a call back each time (spoiler alert, he never contacted me once). Finally he had obviously started screening my calls, and I know this because he was dumb enough to answer after I immediately called from a different number. It’s now been over three months and I’ve still yet to get that call.

Thanks to the unprofessionalism, lack of care, and terrible customer service, I’m now in a permanent limbo with my claim, which I’ve accepted in just going to have to pay for myself. Save yourself a lot of headache and look for literally any other plumber in the city to work with.

I called them because one of the trucks was driving up 315 so I let them know I had a peppered windshield but they didn't seem to care