Best Home Plumbing in Columbus OH

I called Rooter Works to clear a sink drain at my office that was clogged. I called in the afternoon and was thrilled to hear they could send a tech the next morning at 8am. The tech, Daniel, arrived on time and got to work. I appreciated that he wore booties to keep our floors clean. In less than an hour I had a functioning sink again. I won't hesitate to use them again. Daniel represents Rooter Works well.

They have been servicing my system for 15 years and I have never been disappointed.

Jason with American Air has completed multiple bi-annual inspections and maintenance of our HVAC system at our condo in Dublin, Ohio. Jason is professional, timely, knowledgeable and thorough. Highly recommend Jason and American Air for servicing of your HVAC systems.

Thank you so much for coming to rescue our emergency plumbing leak. Gabriel was promp to reply and quick to come help us. We called His Grace Plumbing because he repaired another issue we had with a gas line a year ago. This time we came to our home at 6:30pm when we couldn’t find anyone. We had water pouring out of our kitchen cabinet through the ceiling, down the wall and into the basement. He saved us a lot of stress and worry as he fixed the issue with honesty, didn’t try to up charge us and was available when the big name companies expected us to have an emergency wait for two days!

Thanks so much.

Great guy, always on time and texts arrival times. Professional and quality work. He is very knowledgeable!

Been using Service Experts for quite some time now. They are always on time, very friendly, clean and also accommodating to issues that may arise. We usually get a rep named Adam, but today another rep named Lavon came to clean up our furnance. Both deserve a pat on the back and do a fine job. I will continue to use their services as long as I can. The only reason I put 4 stars is because we have another baby on the way and sometimes the cost of cleanings can be an issue. I think it would be awesome to get a loyalty customer discount of some sort after you pass a certain amount of years being a member.

Thorough, professional, and timely. Excellent service. Made an off hours visit to help us with an urgent AC issue

We used Miguel and his crew for multiple rooms in our house. He has two more rooms to complete and can't wait to plan those. They do great work. I love each project.

I am sorry to leave poor feedback on any business, but they quoted me one price after a competitive bid process I undertook to find a plumber, started work, and then tripled their price. Further, they were weeks overdue to complete the work before refusing to complete it unless I paid them more money. I am forced to go elsewhere, delaying a move-in date. I gave them multiple opportunities to make this right, but it never happened. Sorry guys, but if you make a promise, you need to keep it.

Your employees need to start paying attention to private tow-away zones in the Short North and Italian Village. Next time, the van will be towed.

This is a warehouse

I filed a claim with my home warranty company for a plumbing vent issue we were having in May 2020, and was unfortunate enough to be assigned RooterMan to work with. i’m pretty sure the home warranty company picked the absolute worst business in Columbus to contract with so they could get out of their obligations, because that is exactly what happened.

RooterMan sent a tech to look at and diagnose the issue, he told us we would have to have a smoke test done to identify where the problem was coming from, and that it was obvious work needed to be done. From there it was radio silence. A couple weeks after he was here we called the warranty company to see what was going on, and they told us that RooterMan indicated that nothing needed to be done and they closed the claim, which directly contradicted what the tech told us while he was here.

I called RooterMan to see what was going on, and over the course of two weeks, called and spoke to the owner four times, and every time he was completely clueless about what was going on with his own business and said he would give me a call back each time (spoiler alert, he never contacted me once). Finally he had obviously started screening my calls, and I know this because he was dumb enough to answer after I immediately called from a different number. It’s now been over three months and I’ve still yet to get that call.

Thanks to the unprofessionalism, lack of care, and terrible customer service, I’m now in a permanent limbo with my claim, which I’ve accepted in just going to have to pay for myself. Save yourself a lot of headache and look for literally any other plumber in the city to work with.