Best Service Plumbing in Cincinnati OH

VERY PLEASED! We purchased a new water from this company through our plumber. The guys I talked to were very helpful in helping us decide which type and size water heater we needed. They were very patient with me as I didn't know anything about water heaters. They are now our new best supplier. I will be back.

A trusted company who does excellent work. We will continue to use theor services indefinitely. Very grateful for people we can trust.

Tyler and his team did a great job! They gave a very reasonable quote for installing new AC and furnace. Both were installed without issue, and working great. All components were done with exceptional care and detail, and the team were nice and professional.

Great service, super knowledgeable

James was great!

Austin Scandlon was very professional, friendly and efficient. Explained everything to me and showed me other potential causes for our problem that may need to be addressed in the future. Will most definitely use this company again!One other thing we liked was that the company sends a text with a picture and name for the technician that will be visiting. Nice touch!

Excellent company, excellent staff. Overall top notch.

Only doing 3 since I was just looking for a plumber and looking for information.

Very pleasant friendly and professional

First, Traci was so nice, helpful, professional and funny. Second Chis called to tell me he was close. Also, I Had explicit instructions about the covering of his feet, Chis was sooo cool about it and I truly appreciated that. I asked quite a few questions throughout the job and he patiently answered them all. I told him I would tell the neighbors on my street how much I like Best Plumbing, a family member’s already considering some work she needs done. Thank You Sooo Much Best Plumbing. Blessings

They showcased their punctuality and skill by delivering precisely what I had in mind. Timely and fantastic work.

The technician was running late so they called to let me know and confirm it was okay. Frank was kind and explained the issue and fixed it right away. So far, very satisfied with the company and technician. Signed up for a service plan.

The builder for our new home had Neiman do all our plumbing work. There were some minor leak issues here and there but other than that everything was fine until one day our 3 month-old kitchen water line popped out overnight and flooded the entire kitchen and part of our basement. The response was pretty quick and solved most of the issue. People who came out to work on the issue were nice and apologetic. HOWEVER, it's going on 5 months since the water leak happened and there has been absolutely NO updates from Neiman on how the reimbursement for the damaged items from the flooding will be done. They didn't respond to my voice message so I had to follow up with them. Still no ETA on when this reimbursement will be processed. They are even resisting to pay for the extra electricity we had to pay to run fans in our basement for a week to dry it out. Oh and did I mention I didn't get a proper apology from the owners/management? Still waiting to hear back from them. I do NOT recommend this business.

I called this morning and my problem was resolved by 3 pm. I was really impressed with the efficiency and courtesy of the gentleman who came to my home. He said he can’t always get to a call so quickly, but I’m really glad he could. And I love the motto on the truck...”shit a is going down!”

Unbelievable service