Best Kitchen Lines in Cincinnati OH

Nicholas and Brendan were awesome!! Quick and responsive, they saved us from a flood. Highly recommend these guys if you need quick help in a jam!

Only doing 3 since I was just looking for a plumber and looking for information.

Best plumbing just great honest company reliable fast

Rajesh was professional, courteous, friendly and efficient. Just like the last guy from Roto-Rooter. So far only good experiences with them!

Rusty Goins is a master of his trade. Although he is a drain expert, he coordinated every aspect of the service and installation Neyer Plumbing performed at an increasingly problematic new-purchase (older) home for me. It started with a clogged drain and quickly spiraled into hydro-scrubbing and de-scaling of a poorly kept and even worse constructed maze of cast iron plumbing, multiple shower valve replacements, flooring tear-out, and pipe bursting of the main drain. His excavators and liner installers , Kevin and Dan, did an excellent job of leaving the yard just the way it was before the install. Wayne did a nice job of patching the concrete once the interior plumbing was complete in the basement floor, and Jay was a tremendous help with the Hydro-scrubbing and de-scaling process of the cast iron once the main drain was replaced. Although I wasn't happy to discover what the former owners left me with in the sale, I'm very pleased with the work Neyer Plumbing performed and happy to know the repairs and replacements will last for a long time to come...

Alex did a great job! He was very well informed, very friendly, and managed to get the job done very quickly. We hope to use his services again if we are ever in need.

They are very willing to work with guys who are just trying to become skilled tradesmen. Other places are much more expensive and require 2 nights a week. PACON is one night a week and very reasonable rates.

Ryan provided outstanding service as he repaired a shower and installed 3 toilets. He cleaned everything up, and was even able to finish the job for less than the original estimate. We appreciated his transparency and work ethic. We told my 80+ year-old mother that this was a plumber she could trust. She called the next week and agreed that this is a company you can rely on. Thank you, Schleuter Plumbing!

I decided on Five Star Cincinnati Plumbing as my go-to plumbing company after meeting with a few plumbers and doing extensive research. They were always upfront about pricing, so I knew that they weren't trying to take advantage of me or my situation. We replaced our water softener, and now my family is much happier! Not only did we save money in the long run by switching to them, but their customer service was exemplary..

Randy is an excellent plumber. Very friendly, knowledgeable, and efficient in what he does. I would definitely recommend him to anyone who needs a plumber.

Unbelievable service

Best company ever

Lindon (sorry if name is mis-spelled) was very thorough, responsive and explained everything he was doin. Hilarious personality. Highly recommend this company and this employee to fix any plumbing issues you have!!

After limping along for 15 YEARS with various plumbing problems, Roto-Rooter not only gave us a FREE Estimate but were quick to schedule and complete the work doing whatever they had to, staying late, getting parts, etc... within a timely fashion. Both gentlemen were extremely professional, polite, knowledgeable, and informative! So grateful to the 2 of them for their hard work and diligence in a job WELL DONE!!!!!Thank you!

Nate in the office was great to work with. Very friendly and explained what would need to be done. Kyle showed up on time and quickly did the repairs needed. Very professional and the work looked like something out of a plumbing magazine! I will definitely use them again.

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00