Best Heating Furnace Repair in Cincinnati OH

Steer away!!! Their technician did not see a tennis ball stuck in my downspout drain and claimed that downspout drain was broke and smashed down. I took this pic with my phone. I called to get my hard-earned money back. They wouldn't refund! The guy on the phone was not apologetic at all and claimed they had done everything right.

Called at 7:45 this morning and Caleb was here at 9:15. Really appreciate the responsiveness on a day when the heat index is going to be in the upper 90s. Part needed was covered under warranty. Could not give a higher recommendation, they are consistently excellent.

Nathan was very nice. Explain everything in detail, and was great to work with.

Shawn was great because he listened to the issues we were having and then presented several options of how to address it. He was professional yet personable so it felt more like having someone you know take care of something around the house. Unlike a friend though, we couldn’t pay him with a case of beer.

Max was a great technician, explained everything he was doing, was a very courteous and polite young man who said he loves his job! Can’t ask for more than that. He wore shoe covers AND a mask for safety during the pandemic. We are certainly very pleased with the service.

Technician was very knowledgable and resolved my problem quickly.

I called about a leak we had water in our basement due to water heater issue. I had an appointment the next day and Nathan Reynolds came on time and very knowledgeable and professional. He took his time and made sure he explained every step so I would know what he doing while he replaced our water heater.He gave outstanding service and would highly recommend his service, as well as, Apollo

Jolly was the first result on my google search for plumbers, and I’m glad they were because they were fantastic. They were able to come out just an hour or 2 after I called, which for a non-emergency situation I was very surprised and happy about. Zack and Aaron were both great, they answered my questions and listened to my concerns and ran through a couple possible scenarios with me. They were both very upfront and honest about what was needed done and level of urgency, and I never felt pressured to use their services then. When they were starting to work they walked me through what they were going to do and why, and what the process would look like. Afterwards they made sure to clean up any residual mess from the work and left the area cleaner than they found it. As well after they were done I asked about another possible issue in a completely separate room and they took a look and gave me their thoughts about what the issue was and potential fixes along with possible costs. They were both very nice and friendly and I would definitely be happy to have either one of them come out again (although of course I hope I don’t have to except for their routine checks with the Home Plan). I would highly recommend Jolly and specifically Zack and Aaron for any issues

Tony’s awesome. He was very clear about what needed to be done and answered all my questions. I’ll definitely continue to have Dick Scott out to do my AC/Heat work.

We had excellent customer service today from our service tech Alex Nesbitt! We had a water heater put in last year by another company and it broke over the weekend so we called them out to repair it. He tried to repair it and after it didn’t work, we realized we needed a whole new water heater. He was with us the whole day and stayed until the new water heater was put in and working. He was extremely nice and explained everything thoroughly. I highly recommend having Alex and HELP!

Wingate Heating, Cooling, Plumbing, and Roofing were awesome! They were respectful and professional in replacing my furnace's heat exchanger. Not only did they replace it, they made sure my gas furnace is running more efficiently by adding air duct work as performed by Ty, Robby and Johnny. They did a fantastic job! Most of all, they cleaned up after themselves and kindly answered all my questions. Ty was awesome with explaining to me as a new home buyer how to operate the furnace, water heater, and AC along with giving me tips to make sure they are running efficiently. I was very impressed with this service especially since I'm Deaf, they made sure I understood everything they were saying with respect and professionalism. I highly recommend this company!!

Our water heater started leaking on a Saturday. Went to Lowes on Sunday to look at new ones and they connected us with Five Star Home Services. Sean came out on Sunday for a free estimate (other companies wanted to charge us for that). After several estimates, Five Star was the most reasonable, but provided 10-year warranty on new water heater, parts, and labor (no one else came close to that). Once we agreed, they had a team out first thing the following morning. We were told that 2 workers could take 3 hours of labor. They removed the old, updated connections, installed the new and were in and out in less than an hour. Professional, efficient, and a pleasure to work with all through the process.

Called Herrmann Services ( no hot water). Scott arrived 1.5 hours after calling. He was very professional, polite, knowledgeable-even with the bad news ( new tank), he was very comforting. Installed, hot water again, and he cleaned up his mess. Sad/ happy. Highly recommend. Melanie and Patty are great, as well. They keep it going. Thank you.