Description
Jolly Plumbing, Drains, Heating, and Air has served Northern Kentucky and Greater Cincinnati for over 43 years now. Their goal day in and day out is to provide honest, friendly, and prompt customer service. Their services range from water heaters and drain clearings to new HVAC system installs. They provide free estimates, and our experienced technicians give you all the information you need to make the right decision for your family. Backed by over 1,500 five-star reviews on google, they would love to make your home, a Jolly Home.
SERVICES
Faucet installation, Faucet repair, Plumbing leak detection, Plumbing pipe repair, Shower installation, Toilet installation, Toilet repair, Water heater installation, Drain cleaning, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak repair, Pool plumbing repair, Sewer cleaning, Sewer repair, Shower repair, Sump pump installation, Sump pump repair, Water heater repair, Water tank installation, Water tank repair, Any Plumbing Fixture, Backflow Systems, Basic Maintenance, Dependable Air Conditioner, Drain Lines, Fix Leaks, Furnace Issue, Furnace Systems, General Plumbing, Heating And Cooling, Home Plumbing, Home Repair, Hose Bibs, Indoor Plumbing, Interior Design, Maintenance Work, Plumbing Issues, Plumbing Problems, Plumbing Projects, Plumbing Repairs & Installations, Plumbing Work, Property Maintenance, Re Plumbing, Regular Maintenance, Repair Projects, Repairing Gas Lines, Residential Plumbing Systems, Service Calls, Tankless Water, Test Backflow, Underground Pipes, Water Line, Water Mains, 24 Hour Emergency, Backing Up Drains, Bathroom Plumbing, Blocked Drains, Broken Pipes, Commercial And Residential Plumbing, Emergency Repair Services, Expansion Tank, Gas Or Electric, Gas Water Heaters, Heating Water Heaters, Home Air Conditioning Service, Line Inspection, Minor Repair, Plumbing Fixtures, Plumbing Inspection, Septic Tank Pumping, Water Damage, A/C system maintenance, A/C system repair, Ductless heating & A/C services, Heating system installation, Heating system maintenance, Heating system repair, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, A/C filter replacement, A/C system dismantlement, A/C system vent cleaning, Cleaning, Installation, Ac Issue, Air Conditioning Specialists, Air Conditioning Units, Garbage Disposals, Gas Line Services, Grease Trap, Heater Issues, Main Water Line, Maintenance Works, Major Repair, Need Air Conditioning, Plumbing Plumbing, Plumbing Repairs, Plumbing Systems, Residential Plumbing, Sewer Lines, Tub Spout, Unclogging Drains, Water Heater Drain, Water Leak, Water Meter, 24/7 Emergency Service,
Reviews
We received superior service from Tino and Brooklyn from Jolly Plumbing.
kitrina justus
6 months ago
i got a consultation for my HVAC system and it was extremely old and out of code. they were able to schedule me in the next business day and got it done very quickly! they did a great job and were super efficient and knowledgeable.
Mercedes very sweet and professional, than you for helping out with my HVAC issues!
I called Jolly Plumbing to let them know their first attempt did not work to clear my sewer line. Scott was the Intake person I spoke to and he sent John Barnett out the next day with his assistant. John quickly explained how he was going to assess the situation and find a remedy to fix the problem. He calmed my nerves from a scale of a 10 to a 5 which allowed me to feel there was hope in the situation. John said, I never give up to solve the problem - within a short time he felt he found the problem and told me it was repaired. John also took the time to show me how I could make the line even more accessible for an outside entry line - I am going to have John come out again and do some extra work to eliminate any future problems through Jolly Plumbing. I do feel the company's representative, John Barnett, truly cared about my problem. That is why I called today and gave him a compliment (and his assistant) for their professional attitudes. GG
Jamie Hausler
6 months ago
Had them out to relocate and replace our water heater. It was not an easy in and out type job. Logan and Aaron did great work, explained everything, and made sure they thoroughly tested the unit before leaving, even though it had been a long day for them. Really appreciated that they maintained that standard. Pricing was fair, one of the better prices I was quoted for the job.
Kelly Stukenborg
5 months ago
Mercedes is amazing, she is very knowledgeable and informative. She is always smiling. She is very professional. This is why I will stay with jolly. They are an amazing company with amazing staff.
Jolly Plumbing did a great job pumping out our septic system. Damian was on time, friendly, courteous, and really knew his stuff. He even took the time to give me a few tips and educate me about our septic system and the plumbing in our house. Great job!
The crew showed up as scheduled on time and did a great job. The communication from the office and workers was great. I would highly recommend them to anyone. They were able to resolve my issue very fast. A great professional & local business!
Thank you!
My experience was 100% positive. They were able to come out same day and get the issues resolved in less than 30 minutes. Jim showed up within the timeframe provided to me and was very personable. Will definitely use Jolly again and recommend to all my friends and family.
Morgan Smith
11 months ago
These guys are great. On time, professional. Explained very clearly recommendations after a full plumbing system inspection.
Update: Had a need again - hose pipe cracked from frost (whoops). Asked for Guy, same excellent services and prices.Able to make a same day appointment. Got text alerts and ETAs with a short technician bio and picture. Guy W was courteous, COVID conscious, and easy-mannered. He explained the process, the pricing, and never talked down to me. Got the job done quickly and expertly and while I hope I never need Jolly again, I’ll be quick to call if I do.
Brenda Adkins
4 months ago
It was fine until I got all these huge estimates that my air unit apparently needed done totaling in the thousands.
Ronnie Dozier
8 months ago
Tino Williams, our technician, was professional, described the steps he was taking to fix the issue, and performed a thorough home plumbing inspection with recommendations of potential future maintenance needs. He was very friendly, and called ahead to let us know his arrival time. I’d recommend Jolly Plumbing and Tino for your next service needs.
My son made this appointment for me. I just lost my husband in September and on a fixed income, so we asked how much it may cost to hook my gas stove up before anyone came out, they couldn't say but the plumber would tell me on sight. Mr. Guy came out and quoted me $197I had to say no but thank you for coming. After he asked about $100 I still could not go that high. He asked what I could spend and I said $75 was the highest I could go. He saw my husband's navy picture and said I see you have a veteran in the family and it is Christmas so he did the job for $75. I was very happy. Please let Guy and your company know I wish you all a very Merry Christmas and a very rich 2020 in every way.God blessConnie Perkins
Quick response and very professional! Will continue to use & recommend Jolly
Austin and his partner did a solid job. It was a very difficult operation dealing with old cast iron plumbing but everything went well. Very polite workers, good guys. The estimate was free and he probably spent a good hour looking at it to analyze the problem. I got a second opinion and Jolly plumbing beat their price as well. 👍
Tino was incredibly thorough in diagnosing the problem and providing solutions. He was helpful in checking a few other things as well. Jolly will absolutely be my go to for any future issues.
Chris Peters
4 months ago
Shawn was awesome! He was extremely friendly and explained everything as we were going along. He was able to quickly and correctly diagnose an issue we were having with our downspout drains. The previous plumbing company misdiagnosed the issue and has not bothered to call me back after repeated attempts. Jolly Plumbing and Shawn have someone coming out within the next two hours to fix the issue and it will be at a fraction of the cost.
Jolly Plumbing sets the standard in the Northern KY, in my opinion. Anytime i have called upon their services they have prooved this time and time again. Jolly's technicians have always been professional and handled the jobs accordingly and their service charges for labor/parts are very competitive. Highly recommended.
Great service from Guy,The gentleman that came to check out a possible busted pipe. It wasn’t and he was very through. Even set up the next appointment to make the repair while he was in our house. So we know when to expect them back and told us how to still use the water and not ruin the carpet. Great guy, good personality and excellent service.
Carrie Holley
8 months ago
I had Jolly Plumbing come out to give me an estimate for repairs. Alex was great very knowledgeable.
William McCormick
2 months ago
They came back and fixed the bad concrete and filled in the holes that were left in the ground. They made it right though.
Belinda Klein
3 months ago
The technician was very professional and friendly. Did a great job. Explained everything clearly. It was a pleasure to meet Corbin.
Jeff Swanson
5 months ago
Shawn (technician) did an excellent job fixing our plumbing issue. Was extremely professional and very thorough in fixing our problem. Will definitely recommend to others and will call again to fix future plumbing issues!
Audrey was outstanding and everything about my experience with Jolly went smoothly. I called at 8am on a Monday morning, she was here by 10:20am and I had heat by 3pm. This was after she had to drive an hour each way for the part. I would highly recommend Jolly!
Denise Rector
3 years ago
Jolly Plumbing had come out to fix a water leak in our front yard that had been leaking for well over a week. The company we rent from contracted these guys out. The leak is fixed.. so that part is great, however, the mess they left in our yard is terrible! I do property Management myself and had a contractor left one of my residents yard looking like that, I would’ve been calling them back. They had tire tracks and mud out into the road where they apparently drove through the wettest area of the grass instead of coming from the opposite way! The yard is indented and torn up. Unacceptable... and the lady who called an hour before they came out, told me that we had to be there after they had told us we didn’t because the shut off is on the outside of the house! She argued with me until my husband called and spoke directly to the technician because both of us were at work! The communication and finish of the yard was absolutely awful. Again, the leak is fixed so for that I am grateful, but the rest was unacceptable.
Jess Greenwell
5 months ago
Basic furnace inspection revealed big problems from a half hearted installation from another company. Audrey was great in describing the issues and giving me the cheapest solutions before I even declared my desire to replace the entire unit.
Sandy Champlin
7 months ago
Ronnie, Kent and Erich spent hours yesterday locating and removing a drain blockage. They went above and beyond to complete this process. Friendly, professional and dedicated!!!
The earlier reviews for Jolly Plumbing are spot on. Brad and Stephen just left and I couldn’t have been more impressed and pleased with the tremendous service I received. Extremely knowledgeable, professional and guys you inherently feel you can trust. The reasonable charge was money well spent. Will absolutely be calling Jolly again.
Samantha Bach
2 years ago
Edit: Have to edit my review since all of the expensive work they did actually didn't fix the issue that we had called them for anyway. Just very bummed out and frustrated. However they still did discover other issues that needed fixing.Original: I want to be clear that Rob and Tyler deserve 5 stars! They were amazing and very patient with all of the questions I had for them. They were also super easy to talk to and very thorough. Loved them!However, I give 4 stars because after my boyfriend and I signed the forms agreeing to pay the bill, we found out from multiple family members and friends that whatever we were charged was much, much more expensive than if we went somewhere else. So just know that while you are getting quality service, they are very expensive. Just something to keep in mind!
We couldn't be happier with the service we received today. Ryan arrived promptly at 8:30am and walked through the inspection with us. He gave us many options with different price points and after we decided what work we wanted done, told us he could do it same-day! Because he ended up needing assistance (ugh, my old house), Zach arrived in the afternoon. Both were very professional, friendly and dedicated to their craft. They stayed until they knew the job was done perfectly. We will 100% call Jolly again when (and if) we need plumbing services in the future. We will most certainly recommend Jolly every chance we get.P.S. If we could've rated higher, we would have!Many thanks,Debbie TelgerWest Price Hill, Cincinnati
Lee Ann Kiefer
6 months ago
The Jolly technician was knowledgeable and professional. He solved the issue within a very short time and communicated what was happening and answered each one of my many questions. He was patient and attentive and was completely thorough with the complimentary whole home plumbing inspection. I wish I could give the technician and Jolly Plumbing 10 stars instead of just 5. What a great experience.
Nate from Jolly Plumbing was excellent.He arrived on time, explained the process then went right to work.He had the clog cleared quickly, cleaned up and had a great attention to detail and attitude.Definitely have a customer for life.
dakota melland
2 years ago
Kyle and Nick came out and fixed the galvanized piping in my house today and did a great job. They arrived at the expected time and completed the job in a quick timely manner. They planned on fixing one pipe but when they saw more issues needed addressing they went back to the store for more equipment and returned right away. They also unclogged sinks at no extra charge and offered a discount. Both very professional and courteous. Very pleased with their work and I would highly recommend this company.
Absolutely loved the service we received from Jolly. Andy Franzen took excellent care of us, he was knowledgeable, and a great communicator. Thanks Jolly Plumbing!
Zack was pleasant and performed the work effectively and efficiently.
Michelle Lukens
3 weeks ago
The technician was very polite informative and efficient.
Dylan showed up early and worked through our problem. He was very professional. He quickly sized up what was needed and did an excellent job of explaining what needed to be done. He was a true professional.
kristy stephenson
a year ago
After noticing a water leak in our ceiling I called Jolly to request a plumber to evaluate. The first plumber came the same day & identified a couple potential issues & provided potential estimates between $2k - $6k. Anticipating a major repair inclusive of a gut & full remodel we needed a couple weeks to secure funding. Being ready to move forward with a major repair/remodel, we had a different plumber, Shawn, from Jolly arrive today to start making the repairs. Shawn found the problem was not as complicated as the first plumber initially thought. He was able to make the repair without having to break through the tile to get into the wall, saving us thousands of dollars & a complete remodel. Our final bill was just over $300. Shawn is an asset to the company & I would recommend him to family or friends. Thank you Shawn!
Phyllis Bellon
11 months ago
I'd already contacted several places trying to get a water line installed to my fridge. Jolly Plumbing had someone at my door the same evening to give me a quote and complete the install. Brennden was efficient and pleasant. Very satisfied.
Elizabeth Robinson
3 years ago
We live in a 50 year old house in the woods, and after moving back in we needed a lot of help. Multiple plumbers came out to solve a very difficult problem and were so kind and helpful along the way. Namely Alan, Roger, Saul and Colton. Wow these gentlemen worked hard and were so wonderful. Very professional and very friendly. Highly recommend Jolly Plumbing.
Taylor and Brendon were polite, thorough, and aware of what was going on. I was pleased with the service and they cleaned up after themselves better than what it was. They need a raise
Victoria gave it to me straight. She told me what was wrong with my HVAC system, showing me the evidence on the equipment itself or with photos of the hard to reach places. She arrived when she said she would. Additionally, she was so fun and personable! 10 out of 10 dentists agree: they want their HVAC maintained by Victoria! :)
Ticey Holbrook
a year ago
I would recommend Jolly Plumbing to anyone in need of plumbing or heating air-conditioning service. They were excellent! My technician Tyler and his apprentice were so helpful and they did the job quickly and made sure it was done right before they left. They really were Lifesavers when my water heater went out.
We have been using them for several years now. They do great work.
Sandra Millward
a week ago
We had a gas leak in the pipes that lead to our water tank and Jolly came and fixed that and installed a new water tank all within 5 hours. The technician was professional and courteous and efficient. Highly recommend Jolly Plumbing.
Robin Farney
8 months ago
I called Jolly at 11AM and they had someone out by 1:30 to fix an issue we had with our water heater. Ryan did a great job and had everything fixed within the hour! Great service.
Was not happy that my appointment was not set when it was suppose to be set and I had to pay a emergency fee because it was a Saturday. But I have dealt with Russell on 2 occasions and he was very honest and responsive and you could tell he cared about preforming great work and customer service.
Michael Hershberger
4 years ago
First time using Jolly. Had them install a gas line extension to kitchen so we could add a gas stove. They arrived on time and were very courteous and personable. They gave me an estimate and said I was free to take it or get other estimates. It was a little more than I was expecting but I took it. They presented options to me as they learned more as the job progressed. And cleaned up well afterward. I am happy with the work and would use them again.
Andrew was very professional and the leak is fixed our new kitchen and bath faucets look and work great. We also liked his alien partner that rode in his truck.We could not have asked for a harder working and dedicated person to respond to our emergency back-up, at one point it looked like we had a busted pipe and it did not look good at all. Two attempts had failed he said I am going to try this one more time it worked and we are grateful for all of his hard work on that very hot day he went above and beyond for us.Thank you so much.
I have worked with the good folks from Jolly plumbing a number of times over the years now and have always been highly satisfied with their service, for both water and gas plumbing needs. I am glad to be able to utilize a local business, and - although I don't long for plumbing issues - will be glad to call Jolly Plumbing again when the need arises.
Fast and professional inspection and testing of existing HVAC system. Audrey was right on time, courteous, and efficient. Although everything was in working order, she pointed out areas to potentially keep an eye on going forward, and suggested possible future upgrades, but without any pushy upsell. An example of perfect service from a trustworthy company.
Darrell Andress
7 months ago
Alex did a video inspection of my sewer pipes. He was very thorough and pointed out where I could have future problems.
Anthony Hyatt
4 months ago
I called several large name companies and they each tried to tell my they were going to have to do way more things and charge way more money than needed.I called Jolly and they were so professional and easy to deal with. They were able to book an appointment 1st thing in the morning the very next day when i was available. They sent a technician named Shawn who was the absolute BEST plumber i could’ve hoped to get. He was so knowledgeable and helpful and really helped my family out. I will be using and recommending Shawn and Jolly Plumbing for all my plumbing needs.
Tom Fancote
10 months ago
Tyler was very professional and supplied me with several options to fix my problem. He kept me informed as the work progressed. I would strongly recommend Tyler and Jolly plumbing. I will definitely use them again.
Keith Clasgens
3 years ago
We had a leak inside the finished basement wall. The plumber, Andy, arrived in less than 30 minutes, completed the investigation, found the problem, and fixed it in about 2 hours. Andy was very professional and did a quality repair.
Stacey Gabriel Hines
a month ago
Ask for Tino. Super helpful, gets the job done at an affordable price 👍
Truly trustworthy company.
Chris Saunders
6 months ago
Mercedes provided excellent service, explaining everything to us. She made us feel at ease! If possible, request Mercedes to come and do work at your home or business, you will be happy you called Jolly.
Danielle Huber
4 years ago
We sprung a leak late one night. I called the 24 hour service line and the gentleman on the phone was super nice. They gave us an estimated time and they showed up and were done within that time frame. The technician Eric that showed up was very friendly and very knowledgeable. He answered any and all the questions I had. He did a great job and I was pleasantly surprised by our bill. Jolly is honest, affordable, and they do great work. We will definitely be calling Jolly from now on!
Hailey Bollinger
4 months ago
Erich from Jolly Plumbing was knowledgeable and friendly. He arrived on time and thoroughly explained our situation and options. Would recommend!
Great guys. Friendly professional and very strong feelings in showing me step by step what they were doing. Learnt me something both visits
Being new home owners and now owner of a septic tank, we called jolly to have it pumped out and start new! Our technician Damian was so helpful. We weren’t even sure were to begin with this process or even where the septic tank was. He came and helped us figure out EVERYTHING related to how to keep up with our septic system. He was 100% honest and said ours didn’t need pumped and that it would be a waste of money! What company tells you to save your money until you need them?! This company! Thank you Damian for your honesty and quick inservice! We will be calling you guys when we need you and recommending you to our friends! Thanks again!
Peyton Mckenzie
2 years ago
Victoria and Guy were a perfect team, while Victoria was evaluating and verifying my efficiency and proper function of my HVAC System, Guy explained, in highly technical terms, with an explanation of those terms to me every step of the way, not only did I learn everything a homeowner could need to know about their system but the employees were friendly and didn't belittle me for knowing nothing about their field. They walked me through every question I had and made comparisons in a way anyone could understand, they treated me like I was their only customer, there was no rush, and they made sure to document everything for me. I would definitely say you're in for a treat if you get this duo because they also made it fun as well. They were not able to give me the best news but I didnt feel any pressure from them, they gave me options and made sure I understood every single one of them. Highly recommend both the company and the technicians.
Natalie Johnson
2 years ago
Everyone at Jolly was very professional, timely, and understanding! Scott was super nice talking me off a ledge since I had a water leak in my ceiling early Wednesday morning, Dustin Freeman was out here fixing it by 10am. The cost was fair and the repair was done accurately. Since he was already here I asked him to look at a few other minor things and he provided me repair and guidance on them. I would highly recommend Dustin and Jolly. I am a big fan and will be using them in the future. Thanks again for everything!
Colyn Siekman
9 months ago
I wanted to take a moment to leave this review because Jolly plumbing did incredible service for us! Our technician was Logan Hirth. Not only was he on time and very professional, but he had our best interest in mind! Our landlord wanted to cut costs and go a cheap route, but Logan stood up for us and made sure things were done properly and safely. Now me and my family can sleep at night knowing that no corners were cut! He replaced a number of pipes that were leaking gas, removed our old water heater and installed a new one. We appreciate his hard work so much and 10/10 recommend Logan Hirth at Jolly to anyone who has any plumbing needs!!
Wellness with Joshua
4 years ago
Tyler came out to repair a large section of piping that was sloping in the wrong direction. He was very friendly, took the time to explain his plan to fix it, super clean, and the work looks great! Thanks, Tyler and Jolly Plumbing. Look forward to having our other projects completed by you all in the coming week(s).
I had an error code on a tankless water heater that needed fixed. Called Jolly, said they would be out between 8 and noon on the scheduled date. At 1:30 I finally received a phone call saying the service technician that literally was in my driveway and pulled away suddenly was not qualified to fix the issue. I was pretty clear on what the issue was. The person on the phone lied when he said the information I gave them in my initial phone call never made it to the ticket. He then proceeded to tell me exactly what I told them in my first call. Once he found out he had been caught in a lie, he was pretty much speechless. I pay for their yearly service and this is how they treat repeat customers. Never again, I'll find a company more reliable and competent. Thanks for wasting my whole day.
Rob was personable, courteous, and professional. He gave me honest feedback and I felt he had my best interest in mind when servicing my home. Great experience!
Absurdly expensive. I am rehabbing a historic property in Covington. The house still had a lead service line and a frozen primary valve into the house. Asked Jolly for a quote on running a new copper service line from the street to the house. Jolly responded with a quote of $4000 to run a new service line. I asked them if they were kidding. They responded that this was their flat fee. I bought 100' of soft copper pipe for $200, rented a trencher at Arts for $80/day and paid a worker $12/hr to dig the trench below the frost line, and installed the service line for under $400. I realize that most homeowners are afraid of doing their own repairs, but get real. Do your homework.
Jolly came out the other day to replace a water line in the front yard. Did a great job. Just one problem at the end. While digging up the old line they felt it was necessary to tear up the side walk. Then when the work was done and after charging me $2800 to do the job, the the guy just throws up his hands and says he is not responsible for fixing the sidewalk. I called Jolly and talked to a manager about it. I informed him that it is not fair to charge me $2800 for a water line replacement and then stiff me with another 2-300 dollars in damages to the sidewalk because the plumber was to lazy to dig out the dirt from underneath or use some burrowing equipment. But no, they are not responsible for the sidewalk? They don't have to pay for it, and didn't need to break it up, so why destroy it? The customer won't mind paying extra for there damages, or they can write it into the contract for the customer to pay for them to fix the sidewalk. Sorry Jolly, that's not how it works! You don't write a contract to screw your customers. I just asked you to replace the water line. Maybe you should train your guys on how to use a shovel and dig underneath a sidewalk. Time Warner came out yesterday to replace the cable line that Jolly severed. No charge for that, and they ran a whole new line under the driveway with NO DAMAGE to my driveway. That is how it is supposed to be done. Jolly needs to take lessons from the cable guy! After this, I can not give any stars, and will not be be calling them for another job. I cannot risk additional damage, and or unnecessary damage. That, I might have to pay out of pocket for. You'd think after 36 years of service, they would have a better way of doing things. Another crap policy of there's is that the site will not let me post without a star. I don't care about the star at the top as for as I am concerned it is not there. NO STARS FOR YOU!!!!!!
My water heater began to leak and Jolly was there in an instant to fix my problem. Logan and Noah were the dream team and handled everything I didn't know I needed done, as well as just being generally friendly and personable tradesmen. I'm very happy with my service and can't recommend this company enough!
Scott Sutter
4 months ago
There was an emergency with our sewer repair, and Shawn was able to prioritize this issue, and come over almost immediately when it happen, as well as clear the sewer line. Great help and support!
I had a stopped up draIn in the basement. It was taken care of very quickly and professionally.Jolly plumbing is always.very punctual and they get the job done quickly and correctly. Great company.
Brieanne Childers
2 years ago
So pleased with the service we received from Chanel and Jake with Jolly Plumbing. We noticed our a/c was blowing warm air at dinner so we called and spoke with Chanel and by bedtime it had been repaired for a very reasonable price but a kind, professional technician, Jake. This is why we’re repeat Jolly customers.
Steve Pitlick
5 years ago
The tech did a great job on taking care of the issue. The took pride in there work you could tell they were knowlegable, cleaned up any mess and material. I am well satisfied with Jolly. I have used them in the past and they always do a great job!
Brett was polite and professional. He replaced the wax ring on our toilet and installed an emergency shut-off valve (so we don’t have to shut off the water to the whole house to work on the toilet).He was in and out in under an hour! This would have taken us all day... at least! Thank you so much for your excellent service. We will continue to call Jolly for our plumbing needs.
Lisa Kallistos
4 years ago
This work entailed using a jack hammer to dig up the concrete at the bottom of my driveway and repair, install sump pump, to install the drain and to smooth out the water damaged parts leading into my driveway. The new concrete was supposed to be slopes down away from the garage so water wouldn’t getJohn’s solution to the water that was going around the drain was to build tiny little slaps of cement and angle them away from the drain. But of course, you can’t lay cement on top of old cement and expect it not to break off, like it did. And I don’t even drive into my driveway!Also, when my neighbor saw the poor patch job done on my cement work during the fill he contacted Jolly and someone came out here to extend the cement to my garage covering most of the damage caused by John when he decide not to saw my cement before hammering it. But they only fixed the center portion of the drive way and left the sides warped and an entry point for water to continue to enter my house.He left the sides of my driveway, badly worn from water collecting over the years, installation alone, even though this was supposed to be address in the bid as part of fixing the concrete. Instead, he was lazy and built those little broke cement lips as a water deterrent.I called many many many times to voice this worry knowing water would still get into my basement because I know how it likes to come down the sides of my driveway and into my garage. NO one came out to look at the job.When the job was “complete” I saw a little snub white piece of pvc hanging out of my foundation wall next to the sump pump. John assures me the pump should drain this way. I didn’t feel comfortable with it because it seemed like the water could damage the foundation. I asked that it be directed away from the house. Instead of actually draining it away from the house, he put an elbow and small pvc pipe, put insulation around it and all this did was direct the water from my pump literally back into my house.Spring came I saw a sunken HOLE next to my foundation, below the foundation line. I sent the pictures to Ryan who barely acknowledged me and said he would send someone out that week.Wayne came and properly buried the sump pump drain into my back yard, as John should of done, but didn’t even though I asked him to. In May, I met with Scott, per my request, inside Jolly plumbing’s office. I said I wanted to give Jolly the remainder of their money but based on in the problems I’m having we need to reach an agreement. Scott’s position was that his company had done me a favor by not charging me to come out there and properly bury the pump line. I asked if he looked at any of the pictures that he claimed to have looks at because if he had he wouldn’t of said what he just said. He reluctantly looked at the pics and changed the topic. Such a sad way to do business.He was unprepared and had looked at none of the photos I had sent over the last 6 months. He has no photos of my property prior to beginning the work. And states that John didn’t damage my drive way with the jack hammer. John did and I assured him of it.But Scott agreed to take a thousand dollars off of the bill.Some issues I’ve had is the pump clogging with leaves, the filter they put in clogging 3 days after they put it in... but the worst is that my basement still completely floods when it rains hard as it has the last few weeks.Why? Because water likes to keep its usual route! The cement that was warped and needing repaired around the garage door, the issue I talked about with Jolly, til I was blue in the face, the issue John could of fixed with his jackhammer and concrete truck - but chose to do shoddy work and leave it there but create little cement bumps on the side of the drain (that broke off) is why my basement is currently floodingNow I’m stuck with a wet basement and Jolly wants to charge me another $1k to have the concrete repaired that should of been repaired as promised in the bid. I refuse to give them more money.
Michael McCall
a month ago
After a variety of interactions with Jolly technicians, installers and even schedulers, I'm finding that each instance is like talking to a long-time friend as opposed to a business. Everyone takes the time to listen, explain, and be productive at the same time. I'm not usually one to endorse service contracts for anything from anyone, but the service that I receive from Jolly has made it much easier to justify.
cyndi newbury
6 months ago
Jolly plumber did great job and arrived same day I requested service! 👍
Sidney Miles
3 months ago
Jolly always does a great and thorough job. I can always trust everything will be done right when they come to repair anything. Today we had Russell come out to look at our AC system as it was not running properly. Russel had brought along what I assume to be a trainee. The window we had was noon to 4pm and they called me in the am to let me know they had a lot of calls to go out on today and might run behind. Russel called around 1:10 to let me know they would be at my home in 10-15 minutes. They checked out our entire system and found the problem and were able to fix it same day with no issues. I love that Jolly always has what they need to do minor repairs.
Daniele Novak
2 months ago
Chase got our leaking shower repaired. He was kind and professional, and presented us with different options.
Dakota provided excellent service to our family today! He was extremely kind, courteous, easy to work with, understanding, and he walked us through the steps of everything he did in a clear and concise manner. His professionalism was top notch! He represented the Jolly Company in an excellent manner. Not only would we recommend Jolly, but we'd highly recommend Dakota for any plumbing service needs! Thank you so very much Dakota! - The Thomas Family, Loveland, Ohio
I’ve used jolly multiple times and every experience is 10/10. Zack Lyons is a friendly, top notch professional.
We needed a plumber Quick, fast, and in a hurry. I called Friday evening and they scheduled us the following business day. Watson was our repair specialist, and he was AWESOME! He was very informative and understanding. He gave us some advice on our remodel and also completed all the repairs necessary the same day he came to give the quote. He was professional and accurate and above all was courteous and friendly. He made us feel comfortable with his abundance of knowledge. The world needs more plumbers like him. I'd definitely refer any family member or friend to Jolly Plumbing!!
Jessica Meyer
2 years ago
Professional, on time. Were able to come to my home the day I had an issue and installed a new hot water heater the following day. Fair price for the quality and speed of service. Will use again.
April Fleming
4 years ago
We had a couple of problems going. Ryan was pleasant to work with when I called to make the appt. Tyler and his helper arrived exactly as promised and resolved all of our issues. Tyler took the time to explain exactly what was needed to resolve our issues and why. He also discussed possible options that can help us going forward. Tyler was very friendly and very knowledgeable. We appreciate the great customer service.
I like Chase's professional service and people skill. However, I will get second opinion for the pricing not because of his service but due to my limited budget expenses. He is very understanding!
Great experience, especially for something no one wants to have to worry about with their house. I had a completely clogged drain that I couldn't manage to clear. Jolly was able to come out in less than 2 hours to get me taken care of. My technician, Troy, was fast, professional, and informative. The call also cost me less than I was expecting to have to pay for a professional plumber. I'm extremely happy with Jolly's service!
David Hastings
7 months ago
They did a great inspection of the plumbing and were able to install a more efficient toilet that is higher up so that it is easier for me (us) . Did it all within 2hrs! Happy again!
Sean and Jake are knowledgeable, patient, experienced, and thorough. New systems are really big deals and it is awesome to feel like trust will be well placed.
Dustin was an excellent repair man. Discussed charges before starting. He had us check damage before changing seal. He gave us all options before doing work. Absolutely no complaints!
great experience... corbin was super friendly and knowledgeable...
Guy was my technician. When he first came out he was very professional and explained everything that was going on. When we realized it would be a good move to a new water heater, Guy made sure that he would have it installed same day. Very positive attitude and made sure that we had a smile on our faces when he left! Thanks Jolly for sending professional help out when needed!
Brett Tipple
11 months ago
Eric was friendly, prompt, and very professional. Handled the requested repair and asked if there were any other services I needed done while he was there. Very fair prices. Definitely recommend Jolly Plumbing.
Rose Boehmer
3 months ago
Brand new AC, furnace and water heater installed on same day. Less than a week later and furnace was leaking. A month later and the AC will not work. Answering service stated could not be scheduled until wednesday.They advertise 24/7 emergency calls but do not actually have that.Updated to a 3. Speaking with the actual company the next morning was appreciated. They sent a tech in the am who was very nice. In fact all of the technicians who have come to our house have been very polite and explained everything well.
Annie hermann
4 years ago
We are renovating our bathroom and ran into an issue with the overflow drain which we've never worked with before. We didn't want to run too far behind schedule for finishing and Lauren, who answered our call, scheduled us in STAT. She was very understanding at how we needed things fixed quickly so we could turn our water back on. Once Jake and Chad arrived they were very helpful and informative. They answered all questions and explained how the drain worked so we could gain the knowledge for future projects. Always love you guys!
Jill Sheldon
11 months ago
Our our technician at Jolly Plumbing, Joe Weisenberger, was extremely knowledgeable and found our problem immediately. He was very friendly and I felt like having a beer with him. We will definitely have him back for the rest of our plumbing needs. Thanks Joe!
Great workers, awful management. Go somewhere else for your plumbing! Prices are gauged to feed the Owner’s pockets while the employees seem to get the bare minimum. I’ve heard of a very low retention rate here as employees are worked to the bone while not getting rewarded. If the company has a good year, the money just goes into the owner’s pockets. Pay a company for your plumbing that treats its employees respectfully! Greed may work for a business, but it’s not a good way to run a company.
The staff at Jolly plumbing are really kind and helpful. They work hard to provide a good service. They also know how lucky they are to have Isaiah on their team 😁
Vicki Lynn Smith
a year ago
They did an awesome job! I was amazed at the ease. I could schedule online, I got text confirmation, reminders, and even one saying they were on their way with a picture of the technician! I felt comfortable with them in the home and around my kids. They were fast and efficient!
Amanda Holthaus
4 years ago
James was professional and personable. He was very knowledgeable about plumbing and did an amazing job on moving our sink for a kitchen Reno. Will be using jolly for any future needs without a doubt!
Jason and his team were first class. When our basement flooded I went around and received a lot of quotes for repairs but his the most fair and honest (Mitigation and re-build). His team was on time and did the job the right way. His staff was true professionals and let you know the progress (They even played with the dog). I would recommend Jolly to anyone and I will forever be a customer.
Terry Parnell
3 months ago
From Mercedes, the tech defining issues with my old unit, to Danny providing insight relative to replacement options, to Jake and his team taking care of the installation of new AC / Coils, I was very pleased with the Jolly experience. Their pricing wasn’t the lowest or the highest but it was competitive and comfortable.
Elizabeth Anne
a year ago
I couldn’t be more pleased with the customer service from Dante and Alex, they were professional and thorough, finally got the problem diagnosed, and temporarily fixed the issue from the pilot light. They will be able to come out on Monday to fix the problem! A+++ customer service from both these guys, they did great work and make a great team! They really care about the customers!!!
Very professional workers, the company overall from top to bottom gave us the family feel. We appreciate so much how well they communicated throughout the process, and how well all the service provided was handled and completed. We would highly recommend them for any service you need that they provide
They came out this morning for an upstairs bathroom shower leak running down into our kitchen. Our tech, Michael, called 30 mins prior to arriving as promised, diagnosed our leak issue, and even gave me caulking to fix it at absolutely NO CHARGE. He was professional and friendly. Could not recommend them more. This is our 3rd time using Jolly and we'll be back for all our plumbing needs.
Julia Sauter
2 months ago
Andrew M. came and gave me some suggestions about options to address allergens. He also checked my vents to see if cleaning would help first. Changing my filter wasn’t on the schedule and my filter wasn’t on his truck, but he went and got another one as mine was due to be changed soon anyway. He was friendly and provided information to help you understand all the options without pressuring for a decision.
Jolly Plumbing has been a massive help on both personal and business projects.They are efficient, thorough, honest and reliable. I always have Erich out for my buyer clients home inspections(specifically sewer scope inspections) and I know my clients are getting an honest report.Can’t recommend them enough!
Encil Webster
6 years ago
Just bought a house that had been empty for over a year. When turned on water had a water line broken from freezing during winter. Had LOTS of water in ceiling and in carpet on floor.Called Jolly and they was there within a few hours to locate and repair the water line. Than early evening another crew arrived and started drying out the wall & carpet for 4 days. Then another person arrived to repair the holes (2) in the wall made to locate the break. Cannot tell where the holes are presently.Overall, a very professional job done by all. They handled it all.If ever have another need I will definitely call, or recommend, Jolly Plumbing. Not cheap but good work done professionally.
I had Roto-Rooter come and quote me a price for a job and the price seemed very expensive. I contacted Jolly plumbing and they quoted me a price that was literally 1/3 of what Roto-Rooter quoted. I had them complete the work and they were quick, professional, and very friendly. I would definitely recommend them to anyone looking for a good service.
Jolly literally was at my house within one hour of calling to help me with a sewer line concern. They were reassuring and ultimately helped me understand what the issue was and what I should (or shouldn’t) do about it. I won’t use any other plumbing company.
On 5/18/20 my waterproof basement flooded with over 4 inches of water as shown in the photo. I contacted the company and the supervisor flat out lied and denied responsibility. I called Jolly and Dylan came out and evaluated the problem. He could have attempted to run a few tests or checked for clogs but knew right away there was nothing he could do. He provided some suggestions on how to deal with the other company and left without charging for me for the service call.On 5/19/20 I contacted Jolly again after the waterproofing company refused to take ownership for the problem. Saul came out and brought his camera system. He took his time and ran his camera through several underground pipes and located the reason for the basement flooding. He downloaded the video to a flash drive and provided the proof needed to show the waterproofing company at fault. Jolly is 100% ethical, trustworthy, and reliable. Without them I would have a loss of over $15,000 from flood damage caused by waterproofing company that installed a system with several code violations. You guys are amazing!
Jolly Plumbing (tech name was Tino) showed up on time and was very professional and courteous. The repair was quoted and done in an hour plus he did some extra checks and notified me of a potential other problem. Prices are comparable to other professional / residential plumbers. I'll use Jolly again if needed.
Alex was one of the greatest as he was very professional in his work very fine fellow
Adam McMillan
3 years ago
First and foremost, if every plumber was a ethically sound, respectful and knowledgeable as Dylan, at Jolly plumbing, the industry would be perfect. Dylan completed the job in a timely manner despite the awkward and small work space, kept me informed of his progress and left no doubt that he would get the job done. In a time when people worry about having someone in their home Jolly plumbing takes your health and the health of their people seriously. It’s refreshing to see a company care about their employees and customers as if they are family. Should I have any other plumbing issues I can assure you I will only call Jolly Plumbing and ask for Dylan.
Ginger Schultz
a month ago
Every technician that I've met so far has been extremely helpful in diagnosing the issue at hand and informing me of all options of repair. I'm so glad I preemptively signed up for the $14/month home plan. The savings and customer priority is so worth it! 🙌🏻
Taylor was extremely professional and knows how to communicate effectively. I've been in management for several years now and he executed his job perfectly today.
Aaron Stapleton
7 months ago
Jolly was excellent for my HVAC needs. Very timely, excellent communication and great staff!
Excellent 5 Star Plus Company. Especially with the ability to call and have someone out after hours with an emergency call. Top notch staff from the techs out in the field, to the super friendly employees in the office. I Highly Recommend Jolly Plumbing as your everyday Plumbing Company
Logan was very professional, courteous and thorough. He explained everything he was checking and when it came to repairs, he gave me options, which I like! I would absolutely use Logan and Jolly again!
Mr. Weeds was very professional and courteous. He cleaned up after himself. Answered all my questions. This is my second time using Jolly Plumbing and I highly recommend them should you have a need for a plumber. I didn't get a review link fir my first experience which was with Tino Williams. He was also exceptional in his work. Because of that experience, I called them again. I'm a part if the Jolly plumbing family,lol. Thanks
Logan was very professional and detailed. He went above and beyond at looking at an additional item that was not part of the Servicing Agreement.
Jolly provided great urgent service for me coming after 5 pm to repair my unit. With a house full of company on a 95 degree day he truly saved the day!!!
Austin was a great tech, really good service and value here.
Kathy Maxwell
3 years ago
Jolly was the only one that responded faster than anyone else, they took my situation as serious as I felt it was. Gave me multiple options let me know I was in charge of what needed to be done and the price I need it at. Highly recommend!
Sabrina Surber
a year ago
Taylor Boozer came out to our house to identify a smell from our washer drain. He was beyond professional and we trusted every word he said. Taylor provided information about his services and his suggested plan of correction. We greatly appreciate his time and professional advice on how to keep our washer drain clean. We used Jolly Plumbing as a back up, due to our normal plumber being booked. But now we will suggest anyone to Jolly Plumbing and they will be the first ones we call when we have any issues! Thank you Taylor!
BassingGal Barbara
2 years ago
Mike was great. He was very friendly and showed me what my septic tank looked like inside. He educated me on ways to keep it healthy as well. Mike was also kind enough to quickly look at a drain in my laundry room that I’ve been concerned about. He advised me what to do right now and then told me what Jolly could do if that doesn’t fix the problem. He was very reassuring to me. I will definitely use Jolly again and would love to have Mike back out if any issues arise. Thank you Jolly!
Renee Lumley
2 months ago
I had 7 techs at my house at once and they were all extremely professional, organized, and friendly! Would definitely recommend all Jolly services so anyone in need. They did a great job at cleaning up their messes and thoroughly explaining all the issues.
2 young men came out to verify the safety of our furnace and they were both knowledgeable, very courteous, answered all my questions , and were very professional individuals. I asked for information about improving our air quality and the instructor Victor P. gave me ideas on what we can consider doing in the future. So glad you had this service as when you have gas you always want to make sure you don’t have carbon monoxide leaks anywhere. Thx guys!
Chuck Pettit
7 months ago
James did a fantastic job. He kept me informed of everything he was doing, explained everything before he did anything. Was a great representative of Jolly Plumbing.
Jack Rennekamp
a month ago
7/17/23 - Jolly HVAC tech Jake Whaley and his crew (Landon and Brady) did a great job installing our new HVAC system! All great pros! They took time teaching the new touchscreen thermostat tech ops to Dave Jackson and me!7/14/23 - Jolly HVAC tech Mercedes Smith did a great job in diagnosis problems with our 21 year old system. A cracked primary heat exchanger, damaged secondary heat exchanger, and oil-leaking condenser motor signal it was time for a change. Jolly’s HVAC sales tech Danny Goins clearly explained our replacement options.7/5/23 - Jolly Plumbing tech Shawn Watson did an EXCELLENT job of diagnosing what was wrong with the kitchen faucet and cured it! Low water pressure/flow due to hard water deposit build up in older pipes (Gtr. Cinti. WW - is there some more water treatment you use that would help to slow this problem!!!). Shawn investigated the problem rather than selling unneeded equipment or extensive re-piping. As a retired sewer employee (MSDGC), this is type of service I appreciate and value, as well as expect from a great plumbing company and its trained employees!!!
I was very, very pleased with Jolly Plumbing Service. Ben was prompt and answered all my questions very thoroughly. It was also nice to get service the same day I called. I will definitely be calling Jolly Plumbing again for any issues we might have!
kent hutchings
9 months ago
Victor was very knowledgeable, explained everything he was doing signed Vickie up for an annual maintenance program. Pointed out problems with the system was very pleasant to work with.
Joey Alegrett
3 years ago
I want to thank Jolly Plumbing... They are the best in the area. We won't use anyone else. Troy and Michael went above and beyond to help our plumbing problems and needs. I highly recommend Jolly Plumbing to everyone. Thank you again.
As always, Jolly, delivers professional, courteous, confident, and overall great service. Corbin was incredibly kind and professional, and was a highlight to my day, and overall experience! Highest recommendation!
Kim Robinson
10 months ago
Love this company. Super nice and professional. Erich was AWESOME. Very knowledgeable and exceptional customer service. The office staff was exceptionally accommodating and took time to match me with the best tech for my job. Jolly is my new go to company for all my renovation needs.
Dylan is a great tech. He did an amazing job and was very professional.
Great job done by Ben Lindsley. I very much appreciate the excellent and professional service!Later that day Alex Johnson used a camera to detect what is causing my plumbing problem. He showed me the view through the entire process and gave me an estimate for a long term solution. I was very impressed and appreciative of both Ben and Alex’s work.
Every time I’ve needed to call Jolly, they are professional, timely, and they always do such a great job. Not only was Tino a positive and upbeat man to work with, he also showed off his great craftsmanship.
Cleve Arnett
3 months ago
I’ve never even had the chance to call Jolly. I was getting on 32 and this guy decides he doesn’t want to let me in front of him and speeds up and runs me into the emergency lane. This just days after a deadly road rage accident on the highway. Doesn’t seem like a company that I want to give my business to. I’ll stay with Thomas and Galbreth!
Jacob Gadomski
4 months ago
James Pairan was extremely professional and knowledgeable. Was as nice as can be to my fiancé and I. We highly recommend Jolly plumbing due to their expertise and the quality of people they employ like James.
Excellent service! They explained everything before performing any service with the estimate and during the service, they explained what they were doing. Our clog backed up into our bathtub and they even cleaned that out before leaving which is above and beyond, in our opinion. They were here within the hour of calling and were very efficient. Super happy with the service! Already suggested them to someone else.
Zack was friendly, helpful, gave good advice and went above and beyond in installing our garbage disposal and faucet and hooking up the dishwasher. He made sure everything was perfect and paid attention to details that others might skip. He represents Jolly well!
Christopher Kluesner
7 months ago
Ryan was great! Had excellent recommendations and was patient with all of our questions and he came up with a great solution. Highly recommend!
Alisha Lawrence
5 months ago
I’m always happy with Jolly Plumbing! I used Jolly multiple times in my old home and my new home needed heating system maintenance and thermostat installation. I am a Jolly Member and I take advantage of the free service checks. Mercedes was great to work with. She was knowledgeable and kind. I LOVE that Jolly has female technicians.
Terrina Remley
3 years ago
Called this morning and they were here by early afternoon. Jason did a fantastic job, was quick, efficient, and took care of the job quickly. Very respectful of the house and kept everything nice and clean. Even offered to check into any other concerns if we had any, which I appreciated. Couldn't have asked for a better experience!
Dianne Combs
6 months ago
Tino was very professional. He took the time to explain to me the potential fixes for the issues. He communicated with me through every step of the process.The affected areas were clean and tidy when he left. I couldn’t be happier with his service and performance!
Asked them to do a simple job, wanted to charge $1100 and insisted on replacing multiple valves, thermostats, and then charged $300 for diagnosing the part I asked them to replace as bad. Total rip off. I could have had a new hot water heater installed by my normal plumber for $1,100. . . . It was a 25 dollar part, I replaced myself the next day, it took 25 minutes for me to do.
Couldn't find anything to complain about. Very nice guy, fast work, but still thorough.
They were on time, professional and did what they they said they would. I will use them in the future.
Susan Greisl
5 months ago
Alex was friendly, thorough, and professional appreciated his service
Glen Morehead
3 months ago
The techs were on time. Efficient in determining if I had problem. Very polite.Had an issue but was resolved satisfactorily.
Super fast and speedy, from time of call till time of fix 1 hr and 1/2. Super awesome, did job fast and right. Super friendly and described everything being done along with a friendly smile. Thanks JOLLY PLUMBING for taking care of our full house( Ben Lindsey )Highly recommend.
Carrie Farrell- Tran
2 years ago
Originally called Jolly Plumbing, because they seemed reasonable and knowledgeable with their estimate to fix our gas line leak. It soon became apparent that they wanted to price gauge us and charge an additional $400 to perform a pressure test. Later we found out, this test is usually a routine part in a plumbers evaluation of the issue. The Duke Energy representative was shocked to hear how much Jolly wanted to charge to run the test. After the work was done, we consulted other plumbers and most charged, at most, half of what Jolly plumbing did to pressure test.Our gas was turned off by Duke Energy. Jolly Plumbing took advantage of this situation by price gouging us for on a service that should be standard in this situation.
Lexi Wilkinson
9 months ago
Dante, back in May, was great! And Ryan was great today. Love the efficient, prompt and professional service.
I don’t work for Jolly and I don’t leave reviews ever. But Victoria at Jolly exceeded my expectations People listen up, these days I would trust a greasy, used car salesman over most HVAC technicians (they are paid salesman too). However, Jolly doesn’t work that way. You are not going to find many hvac companies that will give you a free estimate. Then provide you an honest quote. Yes, I said honest quote. Victoria reviewed a quote given to my wife from a well known hvac company in the greater Cincinnati area. She informed us that none of the proposed repairs were issues at all, that our system is functioning perfectly. My out of pocket for the her time and trouble? Nothing. My response? Will be joining their inexpensive monthly care plan. I will trust Jolly for all my future hvac and plumbing problems.
Nancy Wingate
3 months ago
They were quick and thorough in their work. They did an excellent job.
They tried to charge me $1300 to install 1 vantiy. I asked how long would take and they responded 1 hour. If you are wealthy enough to pay for that go for it, otherwise get a reasonable offer
Lynda McNeely
a month ago
I just had a whole house Plumbing check done. The technician was very professional and checked everything and discussed options with me! I would highly recommend them to anyone!
I have used Jolly plumbing for years at my home and business. They are always professional and knowledgable. Today Andrew was in our home fixing a shower diverter. This is the 3 or 4th time he’s fixed problems in our home. He always gets the problem fixed, is professional and very personable.
Michael Hesterberg
3 weeks ago
Erich went over and beyond in his sewer scope assessment. He was able to diagnose our drain problem and why it frequently backs up. Other plumbers had no idea. We will now be able to have the right repairs and the problem solved. A flush definitely beats a full house. Thanks for your professionalism and prompt service.
Duanette Scruggs
9 months ago
Brenden was very professional. The response was fast. He was here within two hours of me calling, when I was told by other places the soonest they could come was Tuesday. He had the problem fixed in just a little over an hour. He ensured it’s was functioning properly before he left. He very knowledgeable and provided me with very useful information in regards to my plumbing. He was personable and friendly. I would definitely call on him again if needed for future services.
Came quickly over the weekend. Fix a shower that wouldn’t turn off. Then came back on Monday morning first thing and fixed the issue with the shower pipe and also installed a new water conditioner. Did a great job, was fast, and explained every step. Will use again.
Dan and the team were wonderful. Timely, professional and super helpful after we had a run-in with “another” Plumming provider. They quoted exactly what we needed, installed right on time and saved us $$$ over the “competitors,” which I use that term lightly. Definitely would use them again.
Susan Kothegal
2 months ago
Jeremy was very friendly, professional and was very efficient in diagnosing our air conditioner problems. We’ve been very happy with Jolly Plumbing and Air. Very reliable and professional. Everyone has been super friendly and done great work.
Jenny in the office was kind and professional, and seemed to understand my situation and got Guy with Jolly Plumbing ON IT! They were at my location within 1 hour or so of my notification. UNHEARD of!!!! Guy even took pictures for me for my files. Wonderful.
The two guys from Jolly Plumbing were right on time this morning. They were knowledgeable , quick and efficient in the work that I needed. We are in a remodeling process and the water lines from our old kitchen had to be cut below the floor level and capped off before we could proceed. They did and excellent job of it. Now we can move on. Thanks guys.
Madd Titan Media
11 months ago
We have had a plumbing issue that three other plumbers have come out and given us minimal information or assistance with.Joe Weisenberger came out to take a look at this leak from our tub that is causing ceiling damage in our kitchen. He was very courteous and thorough in his examination.We will definitely call Joe back if we have any questions or whenever we need any plumbing work in the future.
I am a new customer, and based off of this 1st experience I would recommend Jolly Plumbing to ANYONE. They were fast, on time (actually early) for each visit and the pricing was totally fair!! Hear me when I say they did not give up until my clog was removed, as difficult as it was and the technician (Mike) understood that budget was a factor so he ensured he was able to do it in the most economical way! I am SOLD on this company after this and will be giving repeat business and referrals.
I called Jolly late afternoon and they had someone out within 45 minutes to help me out. I am a contractor and received a call from a customer that stated they had a bad leak. Ended up being a minor repair but the fact I had someone out within the hour helped put everyone’s minds at ease.
Austin was great and solved issue quickly.
William Beaver
3 months ago
Incredibly professional and knowledgeable. Definitely the best in town
Brandon Baldoni (SithLibrarian)
3 years ago
I've had Jolly out to do work at my home twice. And twice they have shown up on time, done their work with great efficiency and left my home as clean as they found it. Their staff are extremely quick at responding to scheduling questions and are always courteous. Happy customer all the way around.
Steve McDaniel
4 years ago
TOP NOTCH!! Prompt, super courteous, and professional. Damian is an all around good guy and he went beyond the call of “doody” 🤣. I would never consider calling anyone other than Jolly. I’m only giving them 5 stars because I can’t give 6!
I appreciate the courteous business etiquette. They answered all my questions and didn't try to sell me anything I didn't need. I with definitely be calling them for assistance in the future.
E-rich was awesome. Very professional and kind. Had the know how to get our leaking drain fixed. Also took the time to go over what was done ,how, and why. We've used Jolly before and that's why we are back, A+ service.
Candyse Jeffries
a year ago
Troy was extremely helpful in fixing my a/c problem. First and foremost he listened to me. He was very nice and understanding. And he solved the riddle! I highly recommend him.
Keith Fischer
8 months ago
I called Jolly to help with a water heater replacement, and they had Austin out to my house in just about an hour later. Austin was very professional, left a clean work area and fast service with exchanging out the water heater. I’ve received great service from Jolly in the past and again today. Repeat customer!
Assessed our problem and quickly called for a camera to scope it. More to come.
Brandon was outstanding, very professional, great communications. Extremely knowledgeable.
My wife wanted to call a plumber for the clogged toilet. By the time I finished trying to fix it the tub was almost full of water and it was midnight.Thankfully, Jolly was open and taking calls on Saturday. It wasn’t inexpensive but it was definitely done well and we have a working bathroom again. The techs were friendly, knowledgeable and professional. I wish I could remember their names to give them a personal shout out. Thanks so much for your help.
Allen was very professional and didn’t stop until he was sure the problem was taken care of.
Jocelyn Harris
9 months ago
Isaiah was great to work with! Very knowledgeable, prompt and easy to talk to! Would recommend his services many times over!
Sean was very informative and professional when preparing our estimate for new HVAC systems. Jake and Coty did a great install of new Daikin furnace and A/C. Both systems are super quiet and energy efficient. Looking forward to a COOL summer.Isaiah installed new tankless hot water heater at the same time - also an excellent job!Everyone worked together to get all completed in a timely manner.Office staff is friendly and responsive as well.Jolly is a great local business with talented hard working people.Great work Everyone!
Charles Fajardo
3 years ago
Had Jolly Plumbing come out for a new water heater and some plumbing work. I would have only given 4 stars since they arrived an hour late without a phone call letting me know they would be late but the work was done in reasonable time and the plumber that came out to do the instalation of the water heater and the plumbing repairs was great. The final cost was a bit pricey but all plumbing work is expensive these days. I am definitely in the wrong business, lol. UPDATE had Jolly come out this time i had a leaking shower head in my shower and had them replace 3 open and close valves. they did a good job but i think next time i will call someone else. to fix the leaking shower and replace the 3 valves was over 1000 dollors, ridiculous.
Janis Doyle Reiman Dill
2 years ago
I doubt if this review will be published, but I need to express my disappointment at the cost of Jolly installing a toilet (that we purchased and delivered to our new residence ourselves). Not only was it an extremely expensive installation job ($450.00), the plumber did not remove the old toilet, but left it for my 75 year old husband to carry out and dispose of. The very reason we hired someone (in this case, Jolly) to install the toilet is that my husband has afib and his age has necessitate our hiring for jobs that he has formerly been able to do. As an addition, Jolly had serviced our soon-to-be former residence of ours just two days prior to the toilet installation. The job took all of 25 minutes to repair an outdoor faucet. The cost for this was $250.00. I would not recommend Jolly but I guess my mistake was to not ask enough questions ahead of time.
Mercedes Smith came out to look at our AC unit and she knew exactly what to do to get us going again. She was very professional and knowledgeable.
We recently had our water heater go out and called Jolly. They sent Michael out to save the day and he did exactly that. Michael was a pro in every sense of the word. I highly recommend you request him if you’re going to use Jolly.
We love Jolly! We’ve used them since 2017 and won’t be switching anytime soon. Our tech today, Victor, was friendly, efficient, and explained everything so we could understand clearly. I can’t say enough good things about Victor and the entire Jolly team!Update 8/25/23: we still LOVE Jolly! We had both Mercedes and Shawn out today for annual inspections. They were both friendly and professional, efficient, and communicated any concerns clearly and any suggestions without pressure. I truly trust the entire team at Jolly and recommend them wholeheartedly!
Kellye Beasley
3 years ago
I called Jolly Plumbing to my elderly aunts home because the water heater wasn’t working. I was unable to look at it prior to their arrival . I told them she probably needed a new water heater. She only needed a simple repair, and that’s all they did!
Death Dealers
10 months ago
Our HVAC Service Technician Audrey was very thorough, professional, polite, and efficient.She did a fantastic job of explaining our options. The solutions she provided were logical and did not include a multitude of unnecessary repairs/replacements for the sake of profits.Jolly is considered “out of network” by my Home Warranty Company. I still choose to do business with Jolly based on my experiences with their associates and because of their way of business.Thank you Jolly and Audrey for making this, as well as other stressful situations that pop up when purchasing a home, very painless!
Matthew Chaney
9 months ago
Greatly appreciate the ability to come out to perform service even at a late hour of the day. Professional approach and really walked through what needed to be corrected.
Andrew was so helpful and professional in less than ideal conditions. This was an emergency situation and Jolly Plumbing sent a tech quickly. I would recommend them and my tech Andrew wholeheartedly.
I had a faucet replaced and a pipe repaired. I feel very confident in the work Andy did. Another great experience!I had a drain cleaned and my toilet was running constantly. All is fixed and working great!
Doug Hensley
9 months ago
James the technician was awesome. He knew exactly what to do when he got here. price was a little high but the work was great.
Jeremy did an excellent job! He addressed all our concerns and was very knowledgeable in HVAC! I would highly recommend him and Jolly
Kristin Szabo
2 years ago
We used Jolly Plumbing for the 3rd time this year and have been extremely satisfied with all three visits. They have repaired pipes, shut off valves, and installed a utility sink. They have always gone above and beyond and pay attention to the details. I would absolutely recommended them to all of my friends and family!
Ceil Schlosser
a month ago
Jeremy was on time and explained everything he was concerned about. He answered my questions. I did think of one thing I meant to ask him…I usually keep the temp setting the same for day and night. Is this OK….I like a steady temp.
Kristy Griffith
2 years ago
Ben was very professional and provide all the information need on what to expect. He was her for a drain that had backed up in our basement. They also offered to send someone back out the following day to place a camera threw the drain. Highly recommended.
Annual AC check up to make sure system was working properly. Did a great job
David Stradtman
a year ago
We had a catastrophic failure with the waist stack. The estimated price and completion time completed by Wayne was on point. The plumber and his apprentice were courteous and very professional.
mimi hagedorn
4 months ago
Logan was very professional and he and his helper were knowledgeable and efficient.
Brenden was professional thorough and very knowledgeable. You can’t ask for better service appreciate that. I definitely would recommend him.
Jared Schumacher, and Jason visited Shelter Plus Care today, and I was very impressed by the professionalism and courtesy. The individuals were very dynamic in providing an analysis on how the plumbing and circumstances surrounding this facility are apart if natural causes.
Patsy Sester
5 months ago
Representative was very professional looked everything over and gave quote.
Bryan Kirschner
7 months ago
Had several quotes on a job. Erich was the best in throughly explaining the issues and found a much cheaper solution.
Trouble with cistern pump on Saturday. House/family without water.Competitor couldn’t come out until Monday. Called Jolly & Kyle E. responded. Prompt, professional, courteous, and reasonable price!! Water restored and a happy family. Thank you Kyle & Jolly!50 gal. electric water heater replacement. Clay from Jolly was prompt, professional and knowledgeable. Completed a quality and timely repair. Thanks again Clay & Jolly!
Chuck Kiefer
2 months ago
Shawn was on time, very professional and left work area spotless.
I contacted Jolly Plumbing at 3:30 am and they scheduled first thing in the morning. Isaiah Maines with Jolly Plumbing arrived at 830 am and completed installment around 9 am after adding an updated valve and plumbing parts. Isaiah was courteous and professional, ensuring the plumbing was working correctly prior to departure. He also ensures there was no mess left behind. Overall he did a great job and completed it quickly so I would not have to spend my Saturday trying to figure it out.
Updated review: I've hired this company twice now, once to install a new sink, faucet, and garbage disposal, and once to run a gas line. I'm not going to say it was perfectly smooth, we definitely had a few hiccups, but Sebastian and Lance, the two guys they sent out, were both lovely and seemed to honestly want to do a good job, and when the company heard that there were aspects of the jobs I wasn't pleased about, they did what they could to make it right. I would use them again.
Matt McDonald
2 years ago
I called to schedule a visit to look at my toilet. Emily answered and provided me with a super simple solution and also informed me about their home plan! Pleasantly surprised with her customer service and Jolly's availability. 10/10 would recommend. Ask for Emily for the best service possible!
jeanne KAGEN
4 months ago
Replaced ALL gas pipes. There were Several natural gas leaks in existing pipes and these great guys worked diligently to find each and every one They also installed a kitchen sink faucet, repaired a toilet and installed a tankless water heater, as well as a water purifier. AND these gentlemen had nothing but great things to say about their company and the owners.Thank you, Jolly!!!
Kathy Taylor Grossart
a year ago
Great service and wonderful technician, Shaun. He did a complete plumbing inspection, located a few concerns and was able to do a couple repairs while at my house. Very satisfied with what he accomplished!
I have nothing but great things to say about James. He was courteous, friendly, informative and did an outstanding job fixing our shower and outside faucet
Jesse showed up on time and inspected my house water pump. He took a few pics and talked me through what was needed. He told me that Jolly doesn't seal cisterns, but was able to get me in contact with someone who does, this was extremely helpful. Definatley looking forward to having them come out and install my new pump and home filtration system.
Thought we had a leaking pipe under the kitchen sink cabnit causing water spots in our basement. Turns out it was the adjoining bathroom sink. Just needed a new O ring. This is something I can do myself. No charge for the service call. Technician was very polite and a pleasure to talk to. Thankyou. You have a future customer with us.
After having a busted pipe in our in-laws condo. I called Jolly plumbing, they were out at 8am for repairs. I wasn't able to be on the premise when he came, but the maintenance man reported, the tech was efficient and thorough. Minimal damage to walls and none to floor. Great job. No time wasted. We will definitely call them again for any plumbing repair or emergency repair. Thanks Jolly Plumbing.
Joe Friedeman
2 years ago
I had them out to repair a leaking toilet and leaky kitchen sink. At the time, the deal to get the discount and priority service and free pipe inspection seemed to be a good idea. I scheduled the plumber to come out in the afternoon, sometime between 1-6, and they showed up as late as possible. They took care of the leaky toilet at the time, but needed to schedule someone to come back out to fix the sink since it was so late in the day/evening.A few days later, the person came back out to fix the sink, late again. Everything seemed to go fine at the time and I left a good review.Less than a month later, the toilet was leaking again. Again, I scheduled someone to come out to fix the toilet, since the repair was still under warranty. I scheduled the person to come out, this time in the AM between the hours of 8 - 12. At 1:30 PM, I received a call that the person was on their way now. Not sure how this qualifies for priority service. You would think they'd at least call you to let you know early that they are running late. Regardless, at the time, they completed the job and the leak was fixed for the time being.Fast forward a couple of months and the toilet started leaking again. Now today I realize that the sink is leaking again, only worse. Also, I never received the free pipe inspection. Thankfully, the year is up and I'm no longer paying for that horrible service. So we're back at square one with a leaky toilet, leaky sink, and out a bunch of money to have someone show up late to play around with the pipes.I would not recommend using this company at all.
Amanda Caldwell
a year ago
William totally saved the day. We had a line backup and were referred to Jolly for hydro jet services. They came out same day. We haven't been in the house long after just completing a remodel after purchase. Another plumber had left us in a bind over the weekend with no use of plumbing in our home. It wasn't an easy task, but so appreciative of the efforts and getting the line cleared so quickly and providing honest guidance for the future maintenance.
Lori Eubanks
11 months ago
These guys are always on time always professional and honest! I use their maintenance program definitely worth $10 a month
Very professional. Very informative. I would recommend to everyone.
Very good at explaining things and reassuring me about my plumbing questions. Very thorough.
Sean Doyle was came out got my AC checked. Super fast service , friendly, explained how everything works. I highly recommend them and ask for Sean. Really appreciate it!!
Andrew was very Professional and did a great job. I recommend him.
Jolly Plumbing and Ben Lindsey did a GREAT job helping us with a drain and rooting issue. I highly recommend Jolly Plumbing!
Audrey was very nice and took the time to explain every detail around what was going on with our a/c. She was very professional and personal too!
Susan tensing
4 years ago
Eric was great. Fast, efficient. Helped with my problem immediately-then fixed a leak and even went to warehouse to get a quote on replacing my shower set up.So glad to find a place that is quick and effective! I’ll be calling them again.Susan T
Our tech Jesse Callahan was great. Listened to what i had to say and presented the best option. He worked quickly and communicated any issues. He resolved the problem and it hasn't been an issue since. Highly recommended.
Molly McGlothin
3 years ago
Had a clogged bathtub and called Jolly. They were able to come next day. Andrew was our service technician. He was very polite and did the job well. Price was a little high, but everything was left in working order and the job site was clean.
This was my second time using Jolly Plumbing. And this experience only reinforced my opinion below. Mr. Roy was efficient and thorough, explaining everything as he did it. As a woman who lives alone, I was especially appreciative of his patience with my questions about how to take care of things. A less honorable company would be in it for the fast dollar. But Jolly builds lifelong customers.My first review:From my first call until Mr.Franzen completed the repairs, everyone at Jolly was patient and professional, but friendly in the way folks used to be. I was treated like a valued neighbor who mattered. Will never use another plumbing company.
Adrian Whiteford
3 months ago
Very good easy to talk to don't over complicate stuff
Charlie Ackerson
a year ago
Audrey was very knowledgeable about her craft and let me know any issue she found. She was on time, called ahead, and performed her work great. I would highly recommend her anytime...
Made a call late Tuesday afternoon for a repair to the water service main and the crew arrived the next morning and had my line fixed by 11am. Arranged to have sewer line unclogged for Friday and they were prompt and had everything running again. The technician was thorough enough to answer my questions and concerns on the exact location of my underground line for future home improvements. I would recommend this company.
Larry Spencer
5 years ago
Joshua was great, came in and had the clog fixed in no time and as a side note my son is Autistic and always likes to help. Josh was great with him, very kind and very patient. Highly recommend..
Holly Gunderson
a year ago
Shawn was fantastic. Really worked hard and got the job done for us. We ran into some pipe burst issues and he stayed until almost 9pm helping us without a break. Thanks again Shawn! We will be sure to use Jolly again in the future!
Shawn was professional and showed up on time. He called me when he got there as I was just down the street. Waited patiently for me and was done in about a half hour. Very inexpensive and good quality!!
Katherine Kirkland
4 years ago
The first company I called wanted to charge me $800 for my plumbing job. I paid their “service fee” and sent them packing. I called Jolly and asked for a quick quote over the phone, it was very reasonable (less than half the first estimate) and we scheduled the work for the next day. Very happy with the work. Next time they will be my first call.
somoye kemi
11 months ago
Had some plumbing issues, they were quick to respond. Same day service. Very professional and efficient. Happy with service. I have always happy with their services , would highly recommend.
Installed a refrigerator and dishwasher charging me $2300 and didn’t appropriately install line to ice machine causing kitchen to be flooded and newly painted wall to be damaged. Damaged both door openings getting refrigerator in kitchen. Another technician came to fix refrigerator and told me my drain in the kitchen was clogged. He charged me but didn’t unclog sink. A third technician came to unclog sink. I called and talked to service manager who offered me money not to put a bad review on the internet. Buyer be warned.
This is the third time I have had Ryan do repairs to the plumbing in my home. He is very professional, on time, and does great work. I have absolute trust in his knowledge and abilities. He is very nice guy that I would trust to be in my home without being present myself. I highly recommend his services.
Gary Schneider
3 years ago
I have used your service many times and never have I had a bad experience. Your crew is always on time and have no problem with showing me how things work and what to do. I highly recommend Jolly to everyone I talk to. Thank you very much for everything you do, it's well appreciated.
thelast Of the machines
a month ago
Okay so Jolly Plumbing is top notch in plumbing knowledge (which I can appreciate) but not top notch on value. We've used them in the past for plumbing repairs. Today though, I was quoted $800 to install a $400 dishwasher, and there used to be a dishwasher before so it's not that they're starting from scratch. Double the cost of an appliance? That's just too much.
Definitely recommend Jolly Plumbing. We had a leak in our main waterline. Not only were they the first company to venture out and show up to give us a quote(bad weather), but could also get us on the schedule sooner. They actually called to get us in sooner than our original date. They were nice, professional and friendly and I will definitely use them again should we need a plumber. But let’s hope we don’t.
I use Jolly for the company I work for and they always do a fantastic job. They are prompt, communicative, and reasonably priced. The techs have always been friendly and knowledgeable. Audrey did a wonderful job the last time she was out to our business for our annual furnace check. She communicated what she was doing, adjusted on the fly from checking one to two furnaces, and scheduled a repair for the very next day. I highly recommend Jolly Plumbing and their other company Jolly cleaning for personal or business needs. Great company.
The technician was prompt, polite, knowledgeable and skilled.
Anthony Williams
2 years ago
The tech on our job, Donald was awesome. Connected a newly installed sink and adjusted to a few unseen issue quickly! Excellent work highly recommended.
Messy job
But the guys did an amazing job getting it done… very hsppy
Krystal Gustafson
8 months ago
Tino was very pleasant to work with today from Jolly Plumbing. He is respectful, friendly, and professional. We had a tricky problem to solve with a plumbing issue and he did everything he could to solve it. I recommend Jolly Plumbing and Tino as the technician! Thank you!
Have now used Jolly Plumbing for several repairs. I've continued to have a very positive experience. They have been timely and very professional (van, attire and attitude). The text confirmation introducing the plumbing tech is great and makes me feel safe. Quality work, looks great and is working!
Leighanna Banks
8 months ago
Andrew was great, he was very knowledgeable and took the time to do the job right. I highly recommend Jolly!
Andrew Voorhees did an excellent job fixing a drain in my kitchen sink
Jolly was the first result on my google search for plumbers, and I’m glad they were because they were fantastic. They were able to come out just an hour or 2 after I called, which for a non-emergency situation I was very surprised and happy about. Zack and Aaron were both great, they answered my questions and listened to my concerns and ran through a couple possible scenarios with me. They were both very upfront and honest about what was needed done and level of urgency, and I never felt pressured to use their services then. When they were starting to work they walked me through what they were going to do and why, and what the process would look like. Afterwards they made sure to clean up any residual mess from the work and left the area cleaner than they found it. As well after they were done I asked about another possible issue in a completely separate room and they took a look and gave me their thoughts about what the issue was and potential fixes along with possible costs. They were both very nice and friendly and I would definitely be happy to have either one of them come out again (although of course I hope I don’t have to except for their routine checks with the Home Plan). I would highly recommend Jolly and specifically Zack and Aaron for any issues
I will highly recommend Jolly Plumbing! Excellent service at a very good price! James R. showed up immediately after I called. He definitely knew what he was doing, he had the problem solved in less than a half an hour. Will definitely use Jolly again in the future if needed. 😀
We have used Jolly several times over the years and they have always made it to help us quickly. They are extremely professional. I have always felt comfortable having them in my home. This time, they came the same day, sent a text of the technician’s name and picture. He was very respectful and thorough! In the past when we had to use Jolly Restoration, they worked with me to take the insurance claim process quick and painless.Will use again and highly recommend.
Debbie Stanton
a year ago
Toilet replacement was done with less than adequate parts & service. [1st Trip]The plumber originally said he had to cut a larger hole in the drywall to add a small copper extension fitting for the water shut off valve (on the wall). The round cover around this larger hole is plastic not chrome & is just loosely hanging there & barely covers the larger hole that he made in the wall.The toilet was installed with metal spacers under the base against the wooden floor. The plumber was going to leave it like that with a 3/4 - 1 gap between the toilet base & the floor ! I asked him to chaulk it at the least. Plumber had to go buy caulk & other incidentals @ Menards !!! A plumber without caulk ? Really ?The inside of American Standard toilet bowl is shaped like a V & the used toilet paper gets stuck on the sides of the bowl & therefore you must flush 3 times before the few sheets of toilet paper will completely flush down.[This toilet is called a power flush - it can't flush completely !]Power flush...really ?The toilet does not sit level. Our previous toilet sat level - no problems.Not to mention the water laying on my hardwood floor foyer (when he carried the old fixture out) that I had to clean up behind the plumber.The original installation only met 2 of my original requests... (white toilet & handicapped comfort height) & the other requests were not met.Since day 1 of installation I noticed the seat was a nice soft closure...(I didn't ask for that...but ok.) Day 2 the same nice seat started moving side to side a lot. Looking closer, I noticed the seat is installed with plastic fasteners to the toilet bowl.The toilet seat is extremely loose & moves from side to side & the plastic fasteners are defective...Now let's talk about the cost. The total cost was so expensive that the job had to be financed & I have to make payments !!![2nd Trip]Jolly plumber (very young gentleman) came out on 4/15/22. Said toilet seat was fixed !4/16/22 the toilet seat completely sliding from side to side again !Plastic parts !!!Very dangerous.And 24/7 emergency service is FALSE ADVERTISING on Jolly Plumbing's part.Try getting someone to come to your home on a weekend.3 phone calls to Jolly Plumbing only gets you to an answering service.Very POOR Customer Service !!!The toilet seat is almost ready to fall off into the floor & now this could be a liability issue if someone gets injured.
Shawn was very friendly and one of the most helpful plumbers I've ever had come to our house. I had a ton of questions and I liked how he answered all of them thoroughly. I'll definitely be calling Jolly for any plumbing needs in the future!
They came and diagnosed my issue was very professional and personable. It was definitely worth the service call so I know now not to run my AC and avoid a fire hazard. Thank you jolly plumbing.
Maggie Lorenz
8 months ago
Got a leak in the kitchen over the weekend. Was able to schedule someone to come check it out Tuesday.On Monday the leak had turned into something more concerning and when I called they were able to send someone over today to help out. The person was professional. The communication around arrival exceeded my expectations and I felt more educated to make a long term decision upon their departure with the leak fixed.
Joanne Siedlecki
3 years ago
Don’t know what we would do without the excellent service team at Jolly Plumbing and Restoration. From Jeff who got the ball rolling to Guy the wonderful man who came out to assess the immediate needs to get our plumbing fixed and the restoration begin. Can say enough about this company. This is the second time they have helped us in such a situation
Would highly recommend JOLLY PLUMBING. Came fast and fixed the flood problem even faster. Super great service and with a smile. Thanks to BEN LINDSEY. If a need of plumbing or anything else does come up, Will for sure be calling these guys again. Would like to say thanks for the professionalism of your company and workers. Thanks so much.
Rick Taylor from Jolly came to my home to replace a busted gabage disposal and fix a slow leaking drain.Not only did he show up about 30 before his scheduled time (which was great), but he also finished within 30 total.He gave me some easy tips on maintaining my disposal and even cleared out every drain in my home.Very nice guy and great service.I'm keeping them in speed dial from here on out.Thanks!
Came within an hour fixed the problem and told me what the cost was upfront
my technician Kent was amazing!! he was friendly, fast and very professional give this man a raise!!!
Paula Jeanne
3 months ago
Scoped the main to the sewer. Super fast super professional sunshine attitude. Awesome experience.
Clint Grizovic
5 months ago
I've used Jolly several times now for maintenance and repairs. I liked them enough to subscribe to their monthly membership for annual maintenance. Their representatives were polite and attentive with scheduling. I had one of their representatives come onsite for an annual inspection. He recommended 7 emergency shutoff valves be replaced and stated my water heater needed replaced. I went back and tested all shut off valves and experienced no issues with it. I was given no explanation as to why the water heater needed replaced. I think it was really poor service to try to fear monger someone into replacing something that isn't broke.I appreciate the manager Mike trying to call me to give me more clarity on their recommendations. Customer service goes a long way to try to make an issue right. I would consider using Jolly in the future but would evaluate other options as they are pretty expensive.
Quick to provide quote. Good price and work. Took longer to schedule but I wasn't too concern since I had a temp fix. The bad was just the clean up. Replaced my water expansion tank and didn't dispose of it. Left it on the side of my house. Repaired my main water line but left trash behind.
We had a pipe burst going into our hot water heater and within seconds pressurized water was spewing throughout the house. We called Jolly and our technician Dante was at our home in no time. Dante was able to replace some piping and voila- good as new! Our house no longer looks like a game of Jumanji. Thank you for your quick and friendly service!
Nick klousiadis
2 years ago
I couldn't be more impressed. I have used Jolly in the past for some small plumbing issues on the exterior of the house. I came home from work to find my water heater leaking everywhere and making a hissing sound. Techs came out after hours to figure out exactly what the problem was , and were very professional and curtious. They offered to stay late and fix it but my toddler was acting up so I had to send them in their way and deal with ice cold showers in the morning. That was so refreshing that I immediately text Lance who left his number for me the prior evening and he and his tech showed up within an hour. I opted for the tankless water heater and his craftsmanship/workmanship was exceptional. Tied up all the old lines, nice bends in the pipes that looks like a professional did it, had to move the unit over to another wall and run a new gas line. It all exceeded my expectations and I'm rather OCD when it comes to keeping a clean work space and doing a great job. Prices are fair, little on the high end but if home ownership, or life in general, has taught me anything it's you get what you pay for. Taking that into account, I'm more than sold on Jolly being my first call when things go wrong. Thank you and the wife approves!
They replaced the bathroom plumbing in the basement for the bathroom, and installed the toilet. They did an emergency job, because the flooring guys were here. Because Jolly arrived so fast, the flooring guys were able to complete their job!! I am so grateful for Dante and Tyler! My plumbers for life!!! Thank you so much!
I won't go into details on the job issue of recent, as I know it was a big job, and there was quite a go around over the price. I will write this review based off the absolute horrible service we were handed. I have used Jolly plumbing in the past, and have greatly come out of pocket quite a few times. No biggy, but to my own fault for not getting more estimates. They have always been able to get me in the fastest in an emergency situation where my time was limited and the job needed done at that moment. However, this latest job was a joke. We were scheduled in the morning and did not get service there til 11:30 ish. They came in, looked at the job, said they were gonna step out for a few mins to grab lunch and go back to the shop. Did not show up til an hour and a half later. When they came back there was a go around about the price. The manager, over the phone agreed to a price, but the service man that showed up handed us a notebook to sign with the amount they originally wanted for the job. Another call to the manager, and the response we kept getting (over and over again) was how they were not going to make any money. The service man then cut a 5 by 5 hole in the ceiling, and complained a couple times about how he did not want to get dirty. In the mean time I had enough and had a private conversation with my boyfriend in another room of the house, away from the service man. My conversation was not overly loud, but was a normal complaint about being there all day, nothing has been accomplished, and that they were bumping the price from our original agreement. I also added that I have had Jolly Plumbing there in the past, in which their own people have informed me that they up charge their parts by almost double. So the excuse of not making any money was kind of a void argument. May I stress again, that I WAS HAVING THIS CONVERSATION IN A SEPARATE ROOM AWAY FROM THE JOLLY EMPLOYEES! I stepped outside, and in about 2 mins the service man was passing me with tools in hand. He stated that he was not going to listen to me and refused to do the job because of that. I have contracted a lot of people over the years, and have had my fair share of bad work, but this one has by far headed to the top of the list. So, as they are concerned about their money loss, they have lost the money I was gonna pay, and paid two employees a full days salary to cut a small hole in the ceiling, and complain that they do not want to get dirty. I dont want to take three of them down with this ship though, they had an apprentice at the job. He was more professional, willing, and nicer than the manager, and the experienced help they sent. NEVER AGAIN. If you can find someone else, my advise is to shop around. Another thing I have noticed is they like to run to their van, to have private conversations. This leads me to believe that the manager could possibly be given only on sided stories. Customer service is absolutely flawed. I just feel bad for the people they have taken on this ride in the past.
Connie Turner
3 years ago
We had a large job scheduled. Two men arrived. Both were extremely polite and respectful. They did the job quickly and efficiently. Not only that, we had scheduled to have the entire outside water line dug up and replaced. They found the leak at the very beginning and were able to fix it without replacing the whole line, at a much lower cost to us. So add honest to their description! We will definitely be calling them the next time we need a plumber.
Austin was awesome if you need a tech please ask for him pleasant honest hard worker. Seems like he cares and enjoy his job.
I called Jolly Plumbing after a friend recommended them. I needed an estimate to snake a kitchen sink drain line. They were able to come out the same day, the estimate was reasonable. I expected them to have to come back another day to complete the job, they stayed and got the job done. I was very happy with their work ethic and professionalism. The friend who recommended them said they were honest and reliable and that turned out to be exactly the case. Jolly Plumbing will be who I call from now on. I never knew who to trust when it came to plumbing issues, now I do! Thank you very much Jolly Plumbing :)
Janet Linnemann
3 weeks ago
Everything from my first call to the very end. These people really know how to treat a customer. I had called around 5 or 6 pm. They could not fit me in until next morning first time. Shortly after that I received a callback they could send a tech out shortly. Fantastic since I had no water. Chris arrived right on time. Very personable and knowledgeable. He made sure I was taken care of. He did a beautiful job on my water lines and faucet. Explained what he was doing along the way. I think I'll adopt him. LOL! I'm very happy and satisfied with Jolly (and remember...they unclog for dogs).
David VanNess
6 years ago
My washers drain pipe clogged up. I could not free it. I called the company(not Jolly) that I contracted with a couple of years ago and made an appointment for a service call. They gave me a date and time. The morning of the appt. they left a message saying they were booked up andcould not respond for a week of 10 days. With a tub full of water sitting in my washer, I called Jolly for an appt. They were here the next morning at 8AM, snaked the obstruction out, water gone from tub. Wife happy!Guess who my new plumber is.
Jessica Spencer
a month ago
Erich was prompt, professional, clean, and explained everything! He made it so easy to get issues resolved.
I needed a plumber in an emergency, Jolly Plumbing was here less than 2 hours. The water main pipe in basement broke and shut off valves were not working. Shawn Watson did an excellent job fixing the leaks, replacing shut off valves and broken pipe. I've used Jolly in the past and they always do a great job! I will definitely use Jolly Plumbing again!
Clarissa Iannello
10 months ago
Shawn came out for a quote to fix the sewer line on a house I was considering buying. He was on time knowledgeable and professional. I really appreciate the $ he saved me in the long run.
On a few hours notice Jolly sent a highly qualified professionally that fixed our leak quickly and do so at a very reasonable price. In addition the tech offered some tips around sewer gas smell and was very polite and well dressed. Well done KoKo and Jolly.
Kendall Foley
3 years ago
I have used Jolly Plumbing multiple times now, with great results each time! The first time, their technician was able to unclog a pipe that another company could not. Since then we’ve needed regular maintenance and they always are able to come out quickly and get the job done effectively. They are friendly and fast and efficient!
sharon claybern
5 years ago
Troy was very respectful and kind. Called to check if he could come earlier, which was awesome. He was fast and insured everything was working before he left. The price was reasonable and what was quoted to me when scheduling. Will always call on them, as well as refer to friends and family. Thank you AJ Jolly for employing are servicemen. Coming from a Marine family that means alot. Thank you Troy for your service.
Donald was great—Very service oriented and was committed to figuring out the issue. Turned out to be a much more difficult job than planned but you never lost patience and as an all-around great guy. Will definitely use Charlie again.
Isaiah is fantastic! He Installed multiple faucets, toilets, re-piped my utility closet, installed an expansion tank and replaced other assorted plumbing bits and bobs. He was extremely thorough in the installation and then checked to ensure that all was working properly. I can’t sing his praises enough. Thank you!
Erin Greelish
2 weeks ago
Great job, and very professional. Thanks Jolly!
dudleyeventer
5 months ago
This is a really great company. I have an old house and unfortunately ongoing issues with the sewer line. They have been here several times. Professional, timely, friendly service. Would recommend to anyone.
We had a water line punctured and needed it fixed immediately.. Tino Williams did an outstanding job in getting it repaired quickly. He was very friendly and polite.. Would recommend him to others if looking for work done.. I would call him again if any other issues arise..
Harikrishna Patel
3 months ago
I recently had the pleasure of working with Logan Hirth, an employee of Jolly Plumbing, and I couldn't be more impressed with his professionalism and expertise. From the moment he arrived, Logan exhibited a high level of knowledge and skill in his work. He meticulously assessed our water heater issue and provided clear explanations of the problem and potential solutions. His friendly and approachable demeanor made it easy to ask questions and understand the steps he was taking to resolve the issue.What truly stood out was Logan's willingness to go above and beyond to ensure customer satisfaction. He not only resolved our water heater problem efficiently but also took the initiative to inform us about Jolly Plumbing's home care plan. By signing us up for this plan, he discounted the price of the water heater and provided us with ongoing maintenance and support. This kind of dedication and thoughtfulness is rare to find in service professionals, and it truly made a difference in our overall experience. I highly recommend Logan Hirth and Jolly Plumbing for their exceptional service, knowledge, and commitment to customer care.
Darla Griffin
2 years ago
Chad was awesome, he and his partner were most courteous, efficient and explained in detail the problem and corrected it.
Answered all my questions and I highly recommend Jolly Plumbing.
amanda volpenhein
a month ago
Outstanding all around. Arrived on time, prepared, knowledgeable, pleasant, efficient, and included me in understanding the process to raise my awareness. Erich was awesome and I highly recommend Jolly Plumbing.
Lance & his 2 colleagues replaced a 10 foot section of cast iron sewer line that was in a very tight crawl space in my historic home. They were professional & efficient. They answered all of my questions. This is the 2nd time I have used Jolly & will use them again in the future.
Alexis Gillund
2 years ago
Roy was great!! He easily communicated the issues we had and fixed in a timely manner. We will definitely use again in the future if needed!
Michael J Arnold
3 years ago
Jolly Rep Saul stopped by and we talked about what needed to be done. He scoped the sewer pipe and gave us an estimate of Jolly Plumbing's part of the fix. I called the office to obtain the name(s) of some concrete removal and restoration contractors. I am waiting for the call back. Thanks for the great service.
Jolly had a Tyler come out for an estimate the same day and 7 hours later we have a NEW tankless water heater!!! I cannot thank Tyler and the Jolly company enough for all the hard work and great customer service!! THANK YOU!!!
Mercedes was terrific! She was friendly, gave good information, told me about the great Jolly Dehumidifier product and how it can save me lots of money and keep my basement free of humidity. Through her fine work, she is keeping my plumbing, AC and Heating units working efficiently and me healthy to boot. Thank you, Mercedes and Jolly!
Bradley Abner
6 months ago
We woke up Monday morning to find our water heater leaking. We called Jolly Plumbing that morning and Logan arrived soon after. Logan was able to remove and replace our water heater that day within a few hours and left the utility room cleaner than he found it! While it was expensive, the installation could not have gone better and Logan gave great customer service. Thank you Logan and Jolly Plumbing!
Wesley Tully
8 months ago
Worked with me on pricing and was able to resolve the issue without having to bring out the larger equipment! Very nice and helpful!
Sean stopped out next day and got us up and running right before the cold weather forecasted this weekend. He was knowledgeable and made sure we are good to go on safety for the winter as well. A+ on service, responsiveness, and safety.
Dennis Alerding
2 months ago
Logan and Chris did a great job assessing our problem and getting our new water heater installed.
Stephanie Kent
8 months ago
Ryan B. was prompt, educational and handled everything great when our pipe burst over the holiday break. We are so thankful for the recommendation from a friend and neighbor! Ryan B. went above and beyond to get our pipe taken care of and prevent any further damage! We will definitely continue to use Jolly's services!
Jolly recently installed a new furnace and smart thermostat for us. We also have their home care plan, where they provide inspections of all plumbing and HVAC systems in the house throughout the year. Every technician we have dealt at the inspections and the service calls with has been incredibly professional, polite and informative. They excel at customer service in every way!
I've used Jolly for all our plumbing needs in several properties, in emergency they always come quickly. Even for a repair you will have quick service. They do an amazing job everytime and back up all their work with a 1 year warranty. Can't beat that! Very Jolly with their work!
Tom Vondenbenken
a year ago
Toilet replacement. Tyler did an excellent job, he explained everything, the work was done very neat and clean. Super friendly. Great guy. Thanks again!
Don't dump uncooked rice and lentils down your sink. If you do and your garbage disposal goes on strike, call Jolly Plumbing!With a simple call I was able to schedule a day of appointment, I recieved a call and text letting me know John was on his way, with his picture and some fun facts.He was not only great with my dog but worked diligently to fix my problem and was respectful of our home. Super nice guy who went beyond fixing the issue by also reworking piping so it wouldn't happen again (barring human error).
Dawn Eubanks
3 months ago
I was amazed from my 1st contact to the completion of the job. Called and talked with Caitlyn who explained the process, options and availability. Received text updates that my technician, Tino, was on the way that included their picture and a link to see how far away. Upon arrival, he let me tell and show him the issue. He checked it out and gave me a bid. He performed the work, showed me the burst pipe and fixed it quickly and completely. He was very professional and I would recommend him for any plumbing needs.
We were getting a quote to replace a hot water heater. Zack was on time, communicated and was thorough with the inspection and quote. He even quoted me two different ways so that we could compare. Appreciate the friendliness!
Had a great experience this morning. Tyler and his partner came out to give me a quote on a new water heater and were able to install same day. My home is challenging— the water heater is up two flights of stairs (one of which is spiral) and tucked in a small closet. The techs had a great attitude about the challenges and still completed the job efficiently. They were also conscientious about keeping my home clean, which is appreciated. Highly recommend based on my experience.
I have used Jolly plumbing multiple times. I requested first appointment due to an urgent issue in our home. Dante contacted me in advance, arrived on time, was honest and fair with his assessment of our plumbing leak and repair. Highly recommend and trust this Company and the team members they send to your home.
Derek Gilbert
a month ago
Eric could not have provided better quality or service. I’ll only be calling Jolly in the future for anything else I ever need!
When my water heater stopped working, Jolly was immediately responsive and kept in communication until the job was done. They worked until 7:30pm to make sure everything was just right. Thank you Jolly and Michael Hood!Victor Pratt performed an HVAC system check and routine maintenance. He was very knowledgeable, friendly, and helpful! Overall excellent service once again!
Jolly Plumbing is the best, most trustworthy plumbing service company we have ever used!! No need to call around hoping you get a reliable, fair-priced and honest company, just call Jolly! Also, we cannot speak highly enough of the last plumber they sent over- Erik Wake - great guy!
Travis Stahlhut
5 months ago
We had a full furnace and AC removal and installation. They estimated an 8 hour job and got done a little early. They crew did a great job explaining what they were doing and how to use the new system, and were very patient while we were figuring out our payment method on the tail end of things. Had a great experience!
Lance showed up promptly and diagnosed our pipe hammering issue. We had a tankless water heater installed by a competitor who could not solve the pipe hammer issue.The competitor turned our regulator up all the way. Lance showed us that the regulator was factory set at 50 psi. The competitor turned it up to 70 psi. Lance adjusted the regulator and then pumped air into our expansion tank to meet the regulator pressure. This was not done by the competitor.Lance did not charge a large amount considering all that he did. We are extremely happy that we called Jolly Plumbing. We will no longer be premier members of your competitor and will use Jolly exclusively from here on out.Thank you
We had great service from Damien when he came out to pump our septic. He was courteous, efficient and knowledgeable . Answered our many questions about pipe, tank and leech field. Even his truck was very clean and well kept. Highly recommended.
A couple of weeks ago, our water heater failed on a Thursday night. We contacted several plumbing companies that night and the prices were outrageous. Jolly was willing to come out for a minimum fee to assess the damage. We decided to have them come the next day with free estimate. They took care of the water heater same day. Great friendly service.Today, our main valve was leaking. The tech Peyton McKenzie came and repaired our issue. He understood that there was a immediate need and was quick and efficient to repair. Also he repaired our shower as well.We can’t say enough about Jolly. They treat you with respect and are absolutely a joy to work with! I highly recommend this amazing company.
Nancy Hollenkamp
a month ago
We had Zack Lyons come to replace two toilets for us, and he was amazing. He was so professional, so kind, and went above and beyond to make sure that everything was done perfectly, and answered all of our questions. I would highly recommend Jolly Plumbing and especially Zach Lyons!
Regular plumber was not available day iogfor leaking shower so called Jolly. They were happy to help. Tech was on time called before he came nc completed the work. Very polite and professional. Highly recommend! I may have found my new plumber!!
Beware! They do NOT stand behind their work.We recently purchased a house that has plumbing work done by this company. The work was only done a couple of months ago. We called to follow up with a few things that came back during inspection. They basically told us they wouldn't stand behind their work since we weren't the original ones that hired them. Again, the work was just done.The person we spoke to on the phone was incredibly rude as well. Almost as if we were a major inconvenience to their entire day.Find a company that stands behind their work...this is NOT them.
Andy was prompt, thorough and extremely courteous. The next day installation went very well and everything was left in a very neat and tidy manner. If you need emergency service in the middle of the night like we did, don't hesitate to call Jolly plumbing.
fortniteking
2 months ago
Dylan was my tech and I can’t say enough good about him. He not only figured out all the issues I had but he had so much patience with all my questions and my grandson’s questions. He took the time to explain everything to him. Finding customer service like his is a hard thing to come by these days. I will be requesting him for any future issues
Called Tuesday for a sewer pipe location. They came out on Wednesday.
Our experience with Jolly Plumbing was incredible. Brett was professional, friendly and efficient. He put down cardboard to protect the floor, and cleaned up after he was finished. The sink is back in order and everything is running smoothly. I highly recommend Jolly Plumbing.
Annemarie DeCurtins
3 years ago
Jolly Plumbing is the best! They call ahead and are on time, very professional and knowledgeable. It's always a great experience when they have to work on a property for a client. I refer them often and my clients end up using them again as well!
Andrea Schultz
a year ago
Allen was beyond fantastic! If we could nominate him for sainthood… we would. Leaking/flooding in the kitchen and into our basement from an refrigerator that started leaking. He had to pull out all the stops because the previous owners had so kindly drywalled over the main shutoff valve and hid the valve for the specific line to the refrigerator behind the garbage disposal. We seriously lucked out with this guy! Will 100% be calling again for all of our future needs.
I had an entire heating/ac unit installed. Everyone from the beginning of the process to completion was very professional, excellent service, no nonsense. I highly recommend Jolly
When my sewage drain backed up, Jolly Plumbing was at my house in less than 12 hours. They were able to clear the drain, remove an unused toilet and cap that line. They were knowledgeable, friendly, quick and through. This was my first need for a plumber and I can definitely say in the future, I'll always use and recommend Jolly Plumbing.
Zack was efficient, explained what he was doing and why, and I would recommend him without a moment’s hesitation.
Christy Chipps
2 years ago
We have had an exceptional experience with Jolly Cleaning and Restoration and plumbing. Jason Kidd who initially came out after a sudden water burst (requiring insurance to cover) was head and shoulders above anyone we have had in the home. He was so thorough, informative, efficient and kind. Totally felt we could trust him and that he was on top of things from the first moment. I felt we were the #1 priority in his world while he was with us. A plumber called within minutes of jason leaving to schedule work we needed. Tyler came to do plumbing work and was top notch. Warm, kind, professional and did skilled work with expertise. I can’t recommend this company, Jason Kidd and Tyler enough! You won’t be sorry with their services!
Ryan was very knowledgeable, and very professional, and answered all our questions and helped us solve our problem
Shawn Pallotta
2 years ago
A water softener install was performed. Just an easy swap. I was not able to be at the home during repair and my wife handled it. The driver would not give an estimate over the phone even though the billing department told me later a standard rate for a water softener is $950. If I knew that before hand I never would have had them come out for a ‘free estimate’. They ended up charging us $750 for 4 hours of work and barely any parts. Since my wife agreed to the flat price and signed I was stuck. When I called billing to ask for a break down of parts and labor, I was informed that they don’t have an hourly rate. Just know that this is how this company works-up front fixed pricing. If you are not the one overseeing the work but are the one paying, you can likely get a better value somewhere else.
Lindsey Thompson
a month ago
My ac went out in my home and my technician was there and had it running within an hour of my phone call for help. He did awesome. Checked all the other components and even gave me some tips to protect my units from over working. Amazing service. Definitely hit up jolly with any plumbing heat or ac needs! 😎
Brittany Stevens
a year ago
Very informative, extremely friendly, excellent service. Will use Jolly in the future and hope I get Taylor! He was fantastic!
Scott Nichting
4 years ago
The first guy that came to camera my outside drain went to the wrong house. Luckily the mistake was discovered when the next guy came to tear up my driveway before he got started. Turned out I just needed the drain augered but further than the other plumber I had out could go. But Jolly showed up with the right guy with the right equipment. The only other issue was the cancelled the first appointment I had at the last minute (the morning of), but the service rep on the phone was very apologetic and gave me a discount on the bill. It was just bad because I had begged my boss for the day off. All in all though worlds better than the last plumber I had used.
We called a few plumbers and they all said it would take a week or more to get out. Jolly was here the next day. Tyler was very knowledgeable and professional, and the prices were reasonable, even a few dollars less than what they estimated. Will use them again.
Casey Schneider
9 months ago
Ryan Butler has been amazing and is still helping us every step of the way in resolving our issues even after it’s been handed off to another member of Jolly’s team. Can’t ask for more than techs like Ryan!
Darren Silva
2 months ago
James was very thorough with his work. Took the time to explain exactly what he was doing and the benefits/cost savings involved. Highly recommend jolly plumbing to anyone needing any work done from plumbing, HVAC, drains and more!
Allison Mainello
4 months ago
We have never been more impressed with a crew from a company. Jake, Coty, Brady, Logan and Zane were all at our house to move and replace our water heater, replace our furnace and move and replace our AC. Not only were the professional but they were incredibly kind and patient with their two new best friends! We will be recommending Jolly to everyone know! These two are the only ones hoping for something to break so their “friends” will come back!
Conner Kreeger
5 months ago
Our kitchen stove wasn't fitting in our old home. Tino from Jolly Plumbing was awesome at modifying/redirecting the pipe to get a nice fit for us.
I am very pleased with the response of Jolly Plumbing to my need for a new water heater. I called one day, they came the next day, to give me a price. They put the new water heater in the same day. I'm sorry I did not get the fellows name that came. He was very good at his job.
Alex was great, went above and beyond. 1st class service, total professionals. I’ve finally found a plumber I can stick with!
Tino is the man. Very helpful, responsive, professional and an overall joy to work with. He was very personal and listened to our concerns and our issue. Was determined to everything the right way and check the boxes before moving to solving the problem. Would work with and recommend him anytime. Maybe not play him in basketball lol.
Guy was phenomenal! He was on-time and diligent in working to troubleshoot the clog in the our system, even though it took quite a long time. I would HIGHLY recommend Guy and Jolly Plumbing for your plumbing needs.
Logan from Jolly Plumbing did a great job on my water heater installation. He was on time, professional, and answered all my questions.
Stephanie Schmidt
3 months ago
Zach arrived in a timely manner and worked until the cause of the leak was determined. He was very professional. The job required coordinating with two other condo owners and Zach worked with each of them to get the problem fixed. Would highly recommend Zach and Jolly plumbing
Shawn the was very friendly and did excellent work. He was helpful in explaining the issue.
I kind of knew last Summer, I would probably need to purchase an entire new HVAC system. After Mercedes did the check of the system, it was determined that it would make more sense to purchase an entire new system.I then met with Danny. He gave me all of my options considering how old my unit was. He explained everything to me. I never felt like I was being pushed into anything to be done. Very professional and personable.Today, Andrew, Russell, Brady and Jake came out to install the new unit..they were all so incredibly nice. When everything was finished, Brady took the time to explain the new smart thermostat to me. He was very patient with me. I have no doubt that these guys put in some very long, hot days. But they still manage to be so pleasant and personable. Great job Jolly for having such great employees!!!I will continue to use Jolly and I already tell neighbors and friends.
Was very responsive and got the job done quickly and in same day! Very knowledgeable in the issue. Had an hose drip in my crawl space and was fixed quickly. Would definitely recommend Jolly Plumbing!
Shawn was very professional, helpful and very nice. He worked very quickly taking care of my repairs. He explained everything very clearly.
Margaret Sullivan (Maggie)
5 months ago
Had a pipe burst. Turned off the water then immediately called Jolly Plumbing. They quoted a few hour timeline, but they had someone out within the hour and he was an absolute joy to work with and incredibly helpful. He finished up before they original timeline was over, and we were back in business!!
Mary Winchester
2 months ago
Today I had the pleasure of meeting a fine young man named Corbin Roberts, an HVAC tech who is knowledgeable, efficient, and bright. In addition, he is a charming individual with excellent manners and an unassuming nature. I am requesting Corbin to be my standard technician. He is one of the rare ones in today's world.
Although I've had a couple of great experiences with Jolly in the past, this one was a little mixed. They were very prompt, scheduled to come out between 12-2 and showing up just after 12. I love the text that allows you to check progress btw...very helpful. The guys were friendly and knowledgeable and were able to help with the problems I presented. My issues are pretty minor, but I think worth mentioning. First is that they came for a free estimate but immediately started taking things apart. Before I knew it they were charging me $185 for something I may have chosen to do myself. I would have liked to have been told where the free estimate ended and actual billing time began.Second, they tracked dirt all along their paths through a house I just had professionally cleaned in order to get it sold.Third, they left the shower/bath tub that they fixed in pieces for me to put back together, which was easy enough, but could have been a nice touch for them to finish the project.In all, they got the job done and were friendly, but a little additional bedside manner would have been appreciated.Overall, I'd be likely to use Jolly again, but with a little more upfront clarification before any work begins next time.
Water pressure issues and excessive consumption of water. Eric found the problem, and resolved the issue. We are very happy with his service.
Annemarie Woodward
a year ago
Dustin is always, polite,professional, helpful and knowledgeable when handling our plumbing service needs. The office is always, polite, quick and responsive. It's hard to find reliable and responsive service companies. I will definitely use them again!
I highly recommend Jolly Plumbing for all of your plumbing needs. We use them at the restaurant where I'm the GM.
Mercedes Smith was extremely kind and quick to diagnose the problem. She didn’t overstate the issue and provided a potential quick fix for the indoor unit. 10/10 service with a smile!
Cameron Hardin
a year ago
I’ve had Jolly out for drain clearing, HVAC maintenance and garbage disposal repair. Every time they are right on schedule, super polite and most importantly get the problem fixed ASAP. I’d recommend them for any of your plumbing or HVAC issues.
We just had Saul here to clear our main sewer line of tree roots. He did a great job and worked very quickly. Thanks for a very positive experience!!
samuel tucker
8 months ago
Brendon was a class act. Could not have asked for a better person to come help us out. As a new homeowner, I HIGHLY recommend them. Will not be using anyone else.
Rebecca Bailey
2 months ago
James was an outstanding professional. Prompt, polite, and thorough. Jolly was not the cheapest option for what I needed done, but Jolly provides outstanding customer service and that makes a person confident that it's money well spent.
Russell Bell
3 months ago
Shawn was very friendly and knowledgable. Quick and good work
Had appt between 10:00 am and 2:00pm did not show up or call . Called office said they were running behind and might be able to get here around 4:00. I told them I could not sit here and wait all day and to just cancel. Very unprofessional and not reliable
I have had the opportunity to use Jolly a few times. Not only for emergency service but just to make sure my pipes were in good shape so I could avoid backups, breakages, etc. I've used other but Jolly has the fairest pricing. Have had quite a few of their techs out for work. I would trust any of them in my house even when I was away. Great company. Highly recommend.
Brandon was thorough & resolved the issue. We had backed up pipes.... couldn't use the shower or toilets before Brandon D arrived ! Thank you
We had a back up of water in our basement in May, 2020. My husband and I were so upset because Jolly had put in a back-flow valve just nine months prior and we couldn't understand how it failed. Jolly's technicians came out, assessed the situation, and assured us that the valve did not fail but that it was a back up of rain water due to heavy and constant raining (as opposed to our usual backup of sewage through the floor drain). My family was relieved. Jolly recommended an easy solution to our problem, and we couldn't be happier. It was all done free of charge! Jolly does honest work for honest pay and I could not recommend them more to my family and friends.
Sheila Wynn
10 months ago
They were outstanding in unclogging the drain pipe from the house to the city drain. They were professional in all aspects from start to finish.
Ryan was so awesome! He was very respectful, super kind & efficient. He was very knowledgeable. He gave his recommendations with the pricing without pushing for a sale. Great experience!
Caroline Reed
3 years ago
7 years ago a man from Jolly replaced my water heater. He was very friendly and had the old one out and new one in, in less than 30 minutes.It cost between 7-800 dollars. & years and 1 month later, I have no hot water and called them again. The 2 guys told me it needed to be replaced and would cost me $1900. For a 50 gallon heater. Talk about price gauging.
Jennifer Cutter
a week ago
Regarding HOT WATER HEATER replacement. I would rate higher, however; the price I felt was on the high side. The customer service, as everyone seems to have mentioned is easily 6 out of 5 stars. Knowledgeable and very friendly plumber/service man who explained everything to me, including options, in depth. Thanks Cole. Pricing was also upfront and financing options available. The woman who answered the phone was super helpful, friendly, and professional. You can easily see that this company truly does value their customers. They are thorough and I was able to have an emergency replacement within about an hour of first contact. Now THAT is impressive!!!(Before and after pics below).
Dianna Weatherford
2 months ago
Very knowledgeable about the service that I was getting. We'll use their service in future.
I've had Jolly Plumbing in our home to help with various issues over the years and can't recommend them highly enough. I love that I get a text message before the tech arrives with their name and photo, so I know who to expect. They have been on time or early for every appointment, and very clear and thorough explaining the issues, solutions and cost estimates. All Jolly Plumbing employees that have come to my home have been really conscious of cleanliness and leaving my home as they found it. Love Jolly Plumbing!
I called Jolly to hydro jet a couple of downspouts and a the main line. Erich did the consultation and next day Ben and Damian came to start the hydro jetting. Great leadership from Danny the manager, friendly staff, great experience. Will definitely be working with Jolly if I’m in need of any plumping repairs.
Christine Allison Stevie
2 weeks ago
Mr. Williams provided excellent service within 24 hours of requesting a technician. He took the time to explain exactly what was wrong and resolved our problem in a timely and clean manner. Additionally, he was kind and respectful to our home. Thank you, sir!
Daniel Hogan
2 months ago
Russell, Danny, and their team went above and beyond when installing a whole home HVAC system in my 100+ year old home. Professional, courteous, and extremely knowledgeable. Would highly recommend!
Our water heater decided to “grenade” on a cold Saturday. Called Jolly and they were super responsive! Jason, the technician did an outstanding job! Would highly recommend these guys for work like this!
Irsik Maria
11 months ago
The technician with the camera did his job very professional, he checked the main pipe and explained what he done! Brendon did the drain cleaning back 2 days ago! Thank you Jolly Plumbing, Thank you Alex Johnson and Brendon Davidson
Technician was on time and very aware of my need to install a backflow valve. He listened to what I had to say and took into consideration the requirements of SD-1. I received the estimate in a timely fashion and have decided to hire Jolly Plumbing to do the work. If they follow through with completion of the work as they have with the quotation work I will be extremely satisfied.
Lookout Heights Rental
3 years ago
It started with Ryan who took my call and is nice and knowledgeable and did not stop being Absolutely Perfect!!!!!!Daniel and COCo came into our home with respect and did a superior job. We could not have asked for anything more.Other plumbers just want to rip you off. These guys did a great job at a fare price and could not have been nicer. We truly appreciate it so very much.
Quinn Ballinger
5 years ago
I was very close to having a major backup issue when I called Jolly Plumbing. The servicemen Damian that was sent out to flush my septic was very informative on how to prevent future issues and a very nice guy as well. I highly recommend this company. Thanks Jolly
Jacob Doherty
4 months ago
We had water gushing out of a pipe in the back crowd space of our home they showed up in less than an hr and had the issue resolved quick and with very great customer service. A little pricey but nothing compared to the damage it could have caused had they not been so expedient on a sat morning.
Spencer Deutsch
a year ago
My ceiling was leaking I called at 8am they came at 10. Diagnosed the problem and didn't up charge me for an thin extra. Kind guy. Made sure to keep my house clean. Best end to a stressful morning.
Steve Sigmon
4 months ago
Jolly doing a fantastic job as always. Andrew did great work and was top notch. Thank you!
Tino and Logan went way above and beyond to help me and explained everything that needed to be done to some of my plumbing issues. I was very pleased with them!
John Courtney
10 months ago
Great service! On time, got the job done efficiently, cleaned up afterwards, polite and respectful service rep. Highly recommend.
Mark K. Young
4 years ago
Josh was professional and efficient. He completed the job quickly, completely cleaned the area, and was careful to take care of some unexpected leaks before he was finished.I highly recommend him, and Jolly plumbing.
Joe replaced a rusted piece of pipe in a sink drain line with all new plumbing. He's really friendly, highly knowledgeable, and super quick. Excellent service.
I needed my septic tank pumped out. I booked online. The process was very easy, communication was great and I recommend Jolly Plumbing. I received a text message prior to the technicians arrival. He was very nice and professional. I will use them again in the future
Wayne Shelton
4 months ago
This was a routine follow up visit for a Tankless water heater installation that was also fast and efficient. The experienced technician was very knowledgeable and easy to talk to. He checked the tankless water heater installation then he checked all the shut off valves, checked water pressure, tested water and offered up suggestions.on improvements. All this took place on my schedule.
I've used Jolly for a couple of issues and they are always, prompt, courteous, and get the job done.
We are very grateful to the Jolly team for their excellent work. They were very professional and worked promptly to address an urgent need. We really appreciate their outstanding service.
Kathleen Finn
2 years ago
They were on time and very respectful that the family were working from home. They rarely disturbed us, yet keep me informed of their progress. I was extremely impressed with their professionalism. When they were finished they cleaned their area and offered to clean the kitchen area in which dirt where tracked. Very impressed. Thank you
Great group will recommend to everyone.
Mario Spaulding
5 months ago
Mercedes is an absolute awesome person. She listened to my needs, answered my questions with a through explanation. One a scale of 1-5 she is a 6. We really appreciate her coming out and will make sure we ask for her going forward.
The gentlemen thatcame to my home were professional, quick and let me know exactly what they were doing and why they were doing it. I give them 10 stars if I could! My appointment was anywhere from 1to 4 and they called and said they would be by early! Great job Jolly!
I was very happy with my experience with Jolly Plumbing, my tankless water heater needed to be serviced. The representative, Koko, arrived at the specified time m, gave me a good solid estimate for the work, and completed the service with no issues. Made the experience very easy :-)
She was very knowledgeable and informative. I will for all my hvac work in the future. The install Carew did a great job and cleaned up after. Thanks for the hard work
Quick appointment, great service getting our septic pumped. Working with Jolly was a breeze, from submitting request on their website, to person who called to confirm, to tracking app showing when thech would arrive, to friendly service from our tech Damian. Thanks for your attention to the details that make it easy on customers, Jolly!
Jolly Plumbing is the best - flat out. I spoke with a representative and within 15 minutes they had my service scheduled for the next day. Ronnie was my technician and his service was efficient and dutiful. He did not waste time and did not try to upsell any unnecessary services. He clearly explained the work he would be doing and when he was finished he checked to make sure his work was completed to my satisfaction. I would recommend Jolly Plumbing to anyone in need of any plumbing related issue. Good Job Ronnie. You are appreciated!
Terra Thompson
6 months ago
Assessment went well. Everyone from admin who took call to the technician has been pleasant, professional and responsive.
PAMELA DOYLE
6 months ago
Free check of shut off valve and free estimates are much appreciated, great fast and friendly service
William Schwartz
3 months ago
Mercedes was great very friendly and very knowledgeable about the system. She explained what she found as well as showed pictures of system issues, she offered solutions to issues and helped us make an informed decision, thank you Mercedes
William Neiser
3 years ago
I want to say Thank You for sending Koko to our home today. I was not able to be there but my wife was. She said he was very Polite, kind and understanding of what the issue was. He went up and beyond his duty to help us with the problem. She felt he is very experienced in his work. Our dogs loved him to.Thank You Koko.Have a Great day!PS. I would recommend Jolly for all my plumbing needs.
W. Judd Weigand
a year ago
Brendon showed up when he said he was, he was polite, immaculately clean for a plumber and left our luandry room cleaner than before he started working on our cloged main line( or at least i thought it was). We will find out if any problems due to the camera inspection to come by the next day(included with the day's service) and discuss any finds or issues.Great job Jolly!!!Thanks Brendon, you're welcome back!Great Job!The follow-up video inspection of my main sewer line was very interesting and fascinating. It sounds weird to say that about sewage but it is something I have never seen before.I look forward to referring Jolly to others in my community and family.
Logan replaced a pressure relief valve and installed an Atlas water conditioner in our house. Very happy with the service he provided. I would definitely use Jolly Plumbing again in the future.
Brittany Welsch
2 months ago
Highly recommend Jolly. When calling around after our water heater broke, Jolly was the only company that would come out to give us a quote for a new water heater without charging me a trip fee (which makes sense considering all I wanted was a quote). I appreciated their timely response and ability to resolve our issue quickly. Isaiah was very knowledgeable and helpful! Thank you.
Kent was awesome. Very polite & professional. He made sure I was informed of needed services & the price as he diagnosed the problem. We'll definitely be using Jolly for any future issues we have.
We've used Jolly before and will continue to do so. Shawn & Taylor are very professional, explained everything that was needed and being done to complete the job. Quick and high quality workmanship. And a great value. If you're thinking of using them for any of the services they offer give them a call.
I’ll tell you what Jolly Plumbing’s Story is...... ITS AWESOME!!! My call time was 2-4 and they were here at 1:40. That is FANTASTIC!!! These guys were friendly, polite smiling and hard working. I know that sometimes service guys get held up with problems at their previous appointments and there is nothing they can do about it. I am glad that they try to service their customers to the best of their ability as timely as possible. BUT when they can arrive early instead of 3:59.... that is a bonus for ALL involved!!! Thanks everyone at Jolly Plumbing for being a business of integrity!!
Emily Dressman
4 months ago
Austin and Zane were kind, courteous, personable, professional and very knowledgeable. We have had Austin before in our home and we always feel very confident that he has done a thorough job. Zane is a wonderful addition.
Christopher Smith
3 months ago
Shawn was great. Arrived promptly after a request to inspect our water heater. He was able to determine the issue was minor and offer suggestions to keep the system running without similar problems. Even found an unnoticed leak the expansion tank. Greatly appreciate the attention to detail to head off problems before they become worse.
Lance came out as scheduled and gave us a detailed quote. We did not have an emergency, but wanted to cover all of the issues we were dealing with. He gave us options to complete one or all of the projects, with a quote that we could pick and choose from, according to our budget while prioritizing the issues. He was available to do the work while he was here, but when we asked to complete the work on our timeline, he rescheduled with his office to come back at our convenience. Lance came back today and successfully eliminated all of our issues from slow drains to replacement of valves and hot water bladders. I can’t say enough good things about Lance and his level of professionalism and conscientiousness!!Thank you Jolly Plumbing!
Daryl Parnell
8 months ago
Russell arrived to look at our heater that was blowing cool air with -36° wind chills. Well, Russell who was extremely pleasant and certainly capable, fixed the heater right away. He then went out of his way to show us how to save money on not only this repair but on future ones to.What a great experience from what started as a really bad day.Thank you so much, Russell and Jolly Plumbing!!
Both technicians that came to work on our sink were wonderful! Very accommodating, friendly and got the job done! Recommend Jolly Plumbing to everyone!
Bimal Adhikari
6 months ago
They don’t know how to work , they were trying to charge me 7k but other plumber fixed it within 15 min and took 550 . They can’t even find the issues
Veronica Vincent
a month ago
Mr. Martin worked hard in solving the problem with my air conditioning unit. He was thorough and hard working.
Michael Dennemann
a month ago
We’ve used Jolly for years and have always been pleased with their service, but Shawn Watson went above and beyond. He came late on a Saturday afternoon, diagnosed the issue, and repaired it quickly and professionally. We’ve come to expect a good experience with Jolly, but were especially impressed with Shawn’s skills and helpful attitude. Highly recommend.
Very friendly and careful. He did a great job. Even cleaned up the mess.
Zack from Jolly plumbing came for a gas leak issue. They were able to fit us in the same day, and Zack was professional and explained everything to me. I appreciate how he checked out the entire situation and didn’t just jump to replacing the system. He saved us a lot of money by finding the root of the problem. We will definitely use them again in the future!
David Zimmerman
3 months ago
Andrew was very helpful and knowledgeable. He repaired a broken pipe in a very timely manner. His inspection of our plumbing was thorough. He provided excellent input.
The technicians were professional and polite. Work took longer than expected because we had an old system, which I mention because it was impressive that they were able to offer an assessment and service the same day! Communication with the staff was excellent.
Leyla Shokoohe
2 months ago
Jolly Plumbing is excellent! Their customer service folks are great on the phone - helpful and efficient - and service technician Austin Wilburn was very nice, respectful, and clearly explained everything and answered all my questions during my 100-year-old-home’s ten-point checkup. I will be a return customer for sure.
Charlene Ramsey
a year ago
Guy and his trainee were very courteous and was able to fix our outside faucet that was leaking. Installed new toilet and a new bathroom sink faucet.This is the one of the numeroustime I have used Jolly Plumbing and had great experiences both times. I am a forever customer.
Very good company only one I call
Nina Brillhart
6 months ago
Logan and his partner did a fantastic job! They were friendly, very descriptive in what they were working on and were clear on explaining the value of each installation. Highly recommend hiring them!
Gloria Tillett
a month ago
Great service, prompt and explained everything very well.
Andrew Vorhees and Tino from Jolly Plumbing did an excellent job with installing a new hot water heater. They went above and beyond in the customer service area.
Katie Kaminski
3 years ago
A customer of 10+ years, I have repeatedly and enthusiastically recommended Jolly to family and friends. My most recent experience changed this opinion. I called to have a hose valve replaced. My technicians arrived 90 minutes past the promised service window without apology or explanation. The two technicians looked at my issue and then immediately went through my basement looking for other “problems.” By the time they quoted my job, I had estimates for $2,000+ worth of “necessary code” work. This is before my perfectly fine water heater also suddenly needed to be replaced. And my gas lines. All of which passed a thorough home inspection less than a year ago. The body language of the two technicians said it all - they were trying to pull one over on me. I felt slimy when they left, but of course they didn’t pull out of my driveway before sending an invoice to replace my water heater. I will never let Jolly Plumbing into my home again.
Susan Whitson
3 years ago
Scott and Steve were great to work with. I felt like I could trust them and they explained everything to me and showed me what I needed to have done with my septic system along with how to take care of my septic system. They both were very helpful! I highly recommend them!
Dylan did a great job for us. He was professional and personable.
The texting/communication system was great too. It was a nice touch letting us know when he would be here, along with his picture. Good job Dylan and Jolly Plumbing!
Had to shut our water off due to a malfunction of my shower fixture. Called Jolly at 8:00 am on a Saturday and was told earliest appointment was at 4:00 pm. Made the appointment but at 11:00 am received a call stating the plumber was on his way. He got here about 11:30 am and the problem was fixed by 12:30. Most of the time was spent going to HD since the part he had on the truck was not an exact match to the part needed. Definitely pleased with the service received.
Rebekah Burkhardt
3 years ago
Koko came to our house to quote a repair for a tub leak. He said the repaid would be around $1,000 and that he would send email me a document with an estimate and details of the repair. He never responded to me.Furthermore, I found a different plumber who quoted the work for $450 and then did an excellent job.
Sherrie Wright
5 months ago
Dante Castellano spent two full days at my house doing repairs and I’ve never met someone as young as him as hard working and respectful, resourceful and cleaned up after his work! I’ll use this company again because of his service and skills!
Excellent service from start to finish. Andrew and his partner really took their time and went above and beyond to make sure I knew all that was going on. Andrew took time to explain my options. Very nice company to work with.
Glena Reynolds
11 months ago
Installed new hot water heater. Zach did an excellent job!! He was on time, explained the entire process to me very thoroughly and clearly. Zach was very professional and courteous. Would highly recommend him!
Lorrie Bosch
6 months ago
Audrey did an awesome job. She was very professional and was very comfortable to have in my home.
Deb Gadreault
3 years ago
After three other plumbing companies were no call, no shows for a main drain issue that made it impossible to use any water in the house, I found Jolly Plumbing. Unlike the previous companies, they didnt put the appointment off for days, but instead showed up within hours of my call. Thank you, Dylan, for making my home liveable again. Wasn't a pleasant job, but you got 'er done! Beyond happy with the service.
Kendall Gearhart
6 years ago
I have known and worked with the Jolly Family for many years. I have found their business to be very honest, as well as fair. I have been more than happy working with them over the years, and would highly recommend them to anyone with a plumbing need or any of the other services they offer. On a personal note, I have found the Jolly family themselves to be some of the most kind, caring and giving people I have ever met in my life and am honored to call them a friend!!.
Kimberly Gericke
a year ago
Jolly Plumbing was able to help with my plumbing needs quickly and was very reasonably priced. Everyone, from Beth, who I talked to on the phone, to the plumber who came to my house, was courteous and professional and made my issue a priority. This was a nice change after having dealt with another company that lacked in customer service.
Nathan Kroeger
4 months ago
We worked with Jolly to build out a commercial kitchen. Our crew consisted of Tyler and Tyler. These guys were great. We will definitely call them again for future projects.
Good service and knows what he was doing.
Let's tell how much Jolly Plumbing charges for a particular service.Anyone can be on time and do a good job. Plumbing is not rocket science.The plumber came to my house and charged me $105.00 dollars to snake my bathroom drain. He was they're about an hour.I think that's a pretty darn good deal...
Samantha Bruning
3 years ago
I called first thing in the morning about our sump pump and they scheduled me for that day. They mentioned it could be sometime in the afternoon but 30 minutes later I got a call and text notification with the plumbing technicians picture saying they were on their way. Our technician was professional, knowledgeable and super helpful. He completed the job on the spot and made sure we tested the new sump pump before he left. The company as a whole was wonderful to do business with and we will look to them for any future plumbing needs we have.
Cameron Grimme
2 months ago
Had a water heater leaking all over my basement so called them. They were there within the hour and replaced the unit same day. Techs were very professional and friendly, new unit is MUCH more effective, and didn't cost as much as I anticipated. Highly recommend.
Jake and his partner were fantastic. They were very friendly and kept me informed of the process. Thanks to both of you!
Nice guy good job.
Stayed till job was completed.
Julie Lachner
a month ago
Wayne was extremely professional, kind, and creative in trying to find us a solution. His experience is clear and he is great to work with. Also have experience with Mercedes - she was quick, efficient, friendly, and explained everything well.
Girrin Gillespie
a year ago
Joe Weisenberger exceeded our xpectations above and beyond. When you call Jolly Plumbing for service, request Joe, you will not be disappointed, HIGHLY RECOMMEND, thanks Joe and Jolly!!
Ryan did a fantastic job! He was prompt, professional, and knowledgeable. I appreciate his work ethic and would definitely reach out to him again.
Thank you Ryan!
Logan was awesome. A man of integrity. Everything we had hoped for with Jolly was exceeded. Outstanding work. Logan is a man of his word
Phyllis Casanova
4 months ago
Jolly was great. Zack and Ryan were on time. Gave my husband tips on how to fix repair
Ronnie Owens Jr
2 months ago
Isiah was great and so was Zane. Both of them were very professional and very helpful. Gave me straight up answers with no BS. That's the kinda of service I want. Went through everything with me and let me know what was going on. Gave me the best options there was for us. I couldn't of asked for better service. NO DOUBT!!! I'm very happy with our service and would definitely use Jolly Plumbing again.
I loved his eye contact and attempt to explain issues
Web site was easy to use and schedule an appointment. They had a list of general pricing which I did not find on their competitors websites. They called to confirm the appointment and service to be done. The technician called prior to coming onsite. Once onsite , he was friendly and courteous. The new water heater installation looks great and the water pipe installation looks better than before. Overall excellent experience.
Without a doubt best company i have ever done business with. Fair price for the work. RR wanted to charge 500 for drain clean. They did it for a way less.
Mary Bernstein
a month ago
Shaken was very professional and gave options for my problem.
Marissa Alexander-Scott
3 years ago
I have nothing but good things to say about Jolly Plumbing. They always get me an appointment in a relatively quick manner and show up on time. Each time I have called them out, they have fixed mistakes that other local plumbers have made. They also don't try to upsell you or offer some service you don't need. I will never call anybody else!
Guy Watson was professional, explained & showed me everything that was wrong & what he would have to do to fix the problem. He kept me informed on everything he was doing. The pluming he needed to fix was not an easy job but he worked hard & got the job done right so I wouldn't have any more issues. I would ask for him again if I had future problems withy plumbing.
Cheryl Thomas
3 years ago
Alan Craig is an outstanding, knowledgeable, and professional technician! The sewage pipe at our residence became disconnected causing leakage and clogging. Alan immediately found the issue, accurately marked the location of the broken pipe on the surface, excavated five feet below, and repaired the piping. I would highly recommend Alan to anyone with plumbing issues. Thank you Jolly Plumbing...ALAN ROCKS!
Cathie Fehrman
3 years ago
I'm pleased I got the seal on my toilet fixed. But not pleased at the charge. For a no more than a $40 toilet seal, charged $239 which took no longer than 30 -40 min. to replace. Then to top that off wanted another $260 to replace my spicket on my bathtub which I already had the part and another $139 I believe to replace the flow valve in my toilet downstairs which that part is no more than $20. I will replace that. I just had the seal replaced on my toilet upstairs because I needed that right away but to charge $600-$700 to replace parts that cost no more than $60 is ridiculous and would have taken no more than an hour to an hour and a half to replace. They could have made more money off of me if they wouldn't charge outrageous prices.
I have been using Jolly for many years, and they have always performed beautifully. I will continue to use them with all the services they provide.
Andy was very professional, knowledgeable and helpful in servicing our home Air Conditioning System. Very Satisfied. Highly Recommend.
Excellent service with Jolly plumbing! Highly recommend for any plumbing services that you need!
Jolly is an amazing company. Always friendly and thorough. They are great at explaining the issues and provide the best service!
Mercedes did a Great job, quick fix, great knowledgeable service, kind & cool.
maria hoskins
2 years ago
Their technician Nate did an excellent job. He showed up on time, was very professional and courteous. He cleared the blockage from the main line drain quickly and did a thorough cleanup afterwards. Outstanding service, thank you Nate and thanks to Jolly plumbing.
Jolly Plumbing was amazing. The night before, my toilet wouldnt fully flush. That was a Thursday nightm I called first thing Friday morning and they got Allen out right away. It ended up being a difficult diagnosis and Allen went way above and beyond calling in extra help. They solved the problem and the price tag was more than reasonable. I highly recommend them.
Jennifer Hall
10 months ago
Jolly is my go to plumber and Logan was very polite and respectful. He and the team are solid.
Hannah Briner
3 years ago
Had a bit of an embarrassing blunder with my garbage disposal (a thumb tack had made its way inside) and Jolly’s employee, Jason, kindly and quickly solved the problem. Love the bio and picture they send before the appointment too!
Brionna Jones
9 months ago
Erich put the finishing touches on a long, emotionally taxing job for me. He made sure my vanity was installed the correct way after removing to remedy my plumbing issue. Great customer service and would recommend Erich, Alex and Jolly Plumbing for all your plumbing and HVAC needs! The only “feedback” I would provide is for streamlined communication between different teams to be better (in my case my technician and excavation), and continuing to explain steps taken to the customer, but still a great job!
Furgotten Dog Rescue
a month ago
Chris came out right away and fixed all my issues! I am highly satisfied and would recommend!
Tim Thompson
4 months ago
Excellent service! The techs arrived on time and performed the service quickly and efficiently.
Alfred “Little Moose” Pato
10 months ago
I had them do some work on a floor drain, a faucet, and camera my sewer line. I would NOT hire them again. Their attention to detail and quality of work is poor.
This group is unparalleled in catch phrases. Their advertising is totally hilarious and their dog donations for every unclogged drain is admirable. They are champions of plumbing if they are half as effective in plumbing pipefitting and customer service as their ads.
Our tub/shower was leaking downstairs into our kitchen cabinets. We called Jolly Plumbing and they were able to resolve the problem with little issue.Dylan and his partner were on time and completed the job with courtesy and professionalism.We will definitely use them in the future!
Mary Hunter
11 months ago
Did a free plumbing inspection. Located several trouble spots. Very professional, helpful and informative. Isaiah Maines was our service technician. Excellent service.
Gingerdog@gmail .com
10 months ago
Lance and Jason were very good and got our problems taken care of without anything else happening. They are very professional and very nice.
kevin williams
10 months ago
James from Jolly Plumbing did an excellent job removing and replacing my water heater and took care of cleanup and went above and beyond to complete the task.
Natalie Sandhas
10 months ago
Tino was very friendly and kind. He wss on time, was aware of keeping my bathroom clean while working and did a great job. Wonderful experience!
Laura Hudson
10 months ago
Very fast response when called for emergency service. Joe W. notified me hen he was on the way. He was polite and professional and immediately resolved the issue. Asked if there was anything else that he could do for us. Excellent service. We have gone to Jolly many times in the past and they are very reliable and trustworthy.
Jolly replaced the leaking main water line under my front yard. There were a couple of glitches initially. Someone was supposed to have had the buried utilities marked before Randy and Jesse came out, but this was not done. Once that was taken care of, they discovered that the excavator they brought with them would not start, so they had to leave to get another one. Fortunately these issues only delayed the start of work by about 3 hours. My water meter is in the middle of the sidewalk, and due to the way the old line was routed, they had to cut out a section of the sidewalk to install the new line. They explained everything that they were doing. In the end, the house was only without water for a couple of hours, so we were very pleased. It feels good knowing that we now have a reliable copper water line instead of the sketchy old blue poly line.Randy and Jesse have very different personalities, but they both work very hard and they make a good team.
Very prompt professional service! Quality craftsmanship.
Jolly was very friendly and prompt on the service. However don't be fooled by price. They do not charge an hourly rate just what they think the service costs. For 1 guy to be at my house for an hour to clean a sink drain they charged 272 dollars. That is ridiculously overpriced. This is the last dollar I ever spend with Jolly Plumbing again.
Bahira Brooks
4 years ago
Again, our sewer line backed up and again these guys came in, early, clean, considerate and affordable. Willie even walked the line to see where my flow might be constricted. Found the possible culprit and gave me a couple of recommendations for maintenance. Great guys all around!
Nancy Carroll
4 years ago
Eli Sebastian from Jolly Plumbing did an excellent job. He was efficient and clearly communicated with us, and is a positive, friendly person. Job was done perfectly and we are very pleased. Would definitely recommend Jolly Plumbing!
Paige Shinkle
3 years ago
Very dissatisfied. We had a scheduled arrival time for 10am-12pm. It is now 4:45 and they are just now arriving. When I spoke with a technician this morning he said word for word “I went to another location because you weren’t supposed to be home... when I explained to him that we had a set appointment and that was unprofessional, he told me that I could gladly go somewhere else. The general manager offered us $20.00 off when they were going to be an hour and 10 minutes late. Here we are now, almost 4 hours later and still paying way more than their services are worth.
From the 1st call, through the long technician visit, Andrew and his team did an amazing job communicating with me and completing the job of replacing my water heater.
Brian Speicher
a month ago
Mercedes got our AC fixed super quick. She figured out the problem and explained it to me very simply. Ordered the part we needed. I am more than happy with her service.
I will highly recommend Jolly Plumbing! Excellent service!!! Josh D. was professional and friendly. He was on time and did a great job. He was very knowledgeable and answered my questions. He definitely knew what he was doing. He took his work seriously and went above & beyond to find the issue and resolve it in a timely fashion. I would definitely recommend Jolly Plumbing and Josh to a friend in the future if needed. 😀
Kevin L Platt
11 months ago
Wow, Brendan and apprentice were outstanding.They treated my house like it was their house.They were clear in their communication.Brendan took the time to ask me questions ask permission prior to and after his work was done.I would give Brendan a raise.He’s a 10 out of ten plumbing service techThank you and I’d recommend Jolly and Brendan specifically
Once service was requested they responded in a timely manner. The estimate was exactly what they charged. Tech was friendly and professional. I will definitely use this company again.
My tech was awesome and the service was top notch. I will refer Jolly Plumbing to anyone in need of plumbing work. Outstanding service and employees all the way around.
Debbie Meinerding
3 years ago
Only use Jolly Plumbing if your rich! They charged us 650.00 dollars to install a toilet, shower head and kitchen faucet! He was here for 80 to 90 minutes only. That's $8.22 a MINUTE!!!!WE have been a customer for years. My husband even used them at his company. No more.They've lost us and they lost another customer earlier this morning.Heads up people!
Website has all the right stuff where it looks like a great plumbing company. But tried to get a estimate freed my morning up to meet nobody showed called company said there was a mistake would have to reschedule. I really don't have that kind of time, to free up for time windows. Maybe if I had got a call with explanation would have been different.
Willie Thompson
a year ago
Isaiah was professional, very knowledgeable and truly great!! Explained what the issue was throughly, and gave us recommendations for future items. Thanks you Isaiah and Jolly plumbing!
Christopher Lippert
5 months ago
Found the issue within 15 minutes where 4 other plumbers couldn’t find it. Highly recommend.
Trevor Jordan
7 months ago
Jolly always goes above and beyond to make it the best customer experience possible!
Great job by Ryan, he was on time, friendly, and professional. Gave a quick accurate estimate on a rather difficult bathroom sink issue I tried and failed to tackle myself. Got the massive clog I missed taken care of and my sink is running clean now.
Michelle Lorms
11 months ago
Isaiah did an excellent job. He was so kind and professional and he left the space cleaner than he found it. Highly recommend
Isaiah and his partner replaced my gas hot water heater. No hard sell tactics and went over several options with me. Seemed genuinely happy to chat and answer all my rookie questions. I'm pleased with the product and installation. Solid recommend. Will use in the future if I need a plumber.
Matthew Engelman
3 years ago
Chad and Roger came to my parents’ house yesterday. They were very responsive to our questions and very respectful.
Jolly Plumbing should feel very lucky to have Such great employees! Thanks for a good experience!
Mark O'Keefe
6 months ago
Good guys to work with, pleased with outcome so far. Give Austin a raise!!
Ryan was awesome. Explained everything clearly. Went above and beyond to make sure I knew how to protect my outdoor plumbing from freezing this winter.
Katelyn Fugate
a year ago
Jolly Plumbing was able to come out and take care of our issue the same day we called. The techs were super friendly, explained everything well, answered our questions, and were accommodating to wear a mask since a family member is immune compromised. I would definitely recommend them to anyone.
Brieanne Keene
2 years ago
I needed help fixing a leaking kitchen sink. Jolly was there within 12 hours, had the issue fixed, and was out the door in less than 30 minutes. I appreciated them being on time for the appointment. This is the reason why I always call Jolly when I need a plumbing repair. Repeat satisfied customer
We had countertops installed and needed a plumber to disconnect and reconnect the sink. Jolly sent Clay Gray out to do the work. While Clay was here, he was able to fix my condo shut off valve while he waited for the installers to finish the countertops. In my conversation with him, I learned that they did bathtub installations. I ordered a bathtub and Clay came out once again to install my bathtub plus replace fixtures in another bathroom. He was very professional and upfront about everything, from pricing to timing of the work. I was able to check off several projects from my list in a very short amount of time. All areas that he worked in were left cleaner than when he arrived. He made sure I was in the loop on everything that was happening. He walked me through everything he did to confirm he did everything I requested to my satisfaction. I will definitely use Jolly again and request Clay for the work.
lenore chambers
4 years ago
This is the first time we used Jolly Plumbing. The two gentlemen who fixed our outside spicket, Joshua Dixon & his co-worker, were terrific! I would recommend their services to anyone. They were friendly, knowledgeable, and a pleasure to work with! Thank you! :)
The men came on time and were very courteous. After they did an initial check, they explained what they were going to do and the cost. I had previously had another local company come multiple times but my drain still flooded. Jolly was here once. I did laundry and no flooding on the floor drain. Thanks guys! They also took time to interact with my dog, which I really appreciated.
John Corsell
10 months ago
Andrew did an a fantastic job, identifying, fixing, and replacing several aged and missing components of the 37 year old plumbing system in our double wide. He arrived on-time, was professional, and his work looks fantastic. His communication was excellent and there were no suprises on the work he performed. Andrew did identify a new leak in a repair job previously done by Jolly and confirmed it was covered under warranty. He came back the next morning and fixed that also.
Tankless water heater installed and we thought its default heat setting (120 degrees F) was too low. Technician came by and reset it to go as high as 140F without any questions and no charge. I like the service level!
Very prompt, was here with an hour and half of call. Other company’s took 10 hours for response or can’t make it till Tuesday which was 3 days out. Also good old arlinhaus did an no call, no show. All the Jolly employees were professional, polite and prompt as well. Pricing was overall better and their membership plan is better than any other company. The best plumbers I have ever dealt with and I have worked in a plumbing company out of Lexington before, so I was somewhat familiar with some of the plumbing terms and explanations. They were thorough and everything they did was explained by each step taken. They went above and beyond for the problem and solution and helped make an unpleasant experience, a decent experience for the given situation.
Robert Neumann
a week ago
Absolutely amazing individual and company. Alex Johnson was thorough and professional. We had what looked like a leak on the pipe coming into our house. When I showed Alex that there were two different lids in the berm he investigated and determined the leak belonged to our neighbor in the flaglot house behind us. He followed up and explained what will happen going forward. Truly appreciate his thoroughness as well as the communication before and after the appointment. Jolly Plumbing and their people are terrific.
I had an excellent experience with Dylan from Jolly. He was up ground about issues, and exhausted all possible avenues before moving forward. He and the rest of the team were quick and efficient - and it came in under the estimate! I’d recommend them to anyone, especially Dylan.
Jolly was the second person we called to come look at our ac. The first recommended we get a brand new unit which would of cost us between 11k and 17k. They installed a brand new system in our house in 2014. The first maintenance person could not find the problem we had and actually did more damage than good. He blew our transformer when trying to start the system back up. Jolly’s installer found the issue from the start and was very clear with her direction and showed confidence in her work. She fixed the first installers error and did it in a timely manner. We were with Bryant for the past 10 years but have become jolly customers after the work done by Audrey. Thank you!
prescott osterbrock
a month ago
Zach took lots of time to examine and explain things. I would highly recommend him and Jolly.
Had new toilet installed and the installation was not completed properly. Since the installation the toilet seat has been loose. Jolly Plumbing came back on 4/15/22 to tighten it and the technician said that it was fixed. However, it became loose again on 4/16/22 and is about to fall off. This is a liability and could cause us to fall and injure ourselves. We called since they are suppose to have 24/7 emergency service and of course no one is available tonight. Consequently I guess they do not have 24/7 emergency service!!!!! We are extremely disappointed with the installation and the service afterwards. The Better Business Bureau will definitely hear about this.
Lake Anderson
8 months ago
Whatever Austin gets paid is not enough. He was awesome and dealt with horrible repairs the previous homeowner left and was very patient. Answered all my questions and did a great job, will definitely use them again.
MARCIE schwein
4 months ago
Went over some of the things that we wanted to have done and find out if any of these things were repairable it was a absolutely wonderful visit
Lisa English
7 months ago
My toilet clogged up on a Friday afternoon and I called Jolly. The receptionist was extremely polite and professional and set up an appointment for that afternoon. Kent called to let me know he could come even earlier and arrived within 15 minutes. He was polite, professional and explained exactly what he would do and provided the cost. I agreed and he worked efficiently to remedy the situation quickly and he did not leave a mess behind. I would highly recommend Jolly and Kent and will absolutely use them again for any plumbing needs.
We had a good experience with Jolly Plumbing. We weren’t getting any hot water at all so they sent someone out to take a look at our hot water heater. Andy, the technician came out and replaced the thermostat and heating element. He was very nice and professional and did a very thorough job. We will definitely call Jolly Plumbing again if we have any other plumbing problems.
Karen Cutright
4 months ago
Prompt and professional service , Austin was very knowledgeable and took care of plumbing emergency. Appreciate the considerate manner Austin displayed
I am so thrilled with the help and service of Jolly Plumbing! The thoroughness and care of all i talked to was very impressive, and I was especially grateful to the expertise and thoroughness of our technician, Andrew. He answered all of my questions, explained everything in a way I could understand, gave us options on how to proceed - and helped me to decipher the immediate needs from the long term needs. I am so happy to have found a company that I will look to for all of my household issues!
Janice Cummins
5 years ago
The Jolly team was excellent! We had excavating work done and it rained! The team was very careful on our lawn and did a great job of cleanup even with all the mud. The work was above par and we are very, very satisfied. We would recommend Jolly plumbing.
I called Jolly plumbing on a Sunday night after a pipe burst it in my basement. They had a technician scheduled to come out that night but I was too tired so they scheduled the next morning between 8 and 10. The technician showed up about 9am and was finished with the project in about 30 or 40 minutes. He did a great job. Technician was very professional went over pricing before he did the job did the job and cleaned up his mess when he was finished. I highly recommend this company for any of your plumbing needs, they were awesome.
Jonathan Moss
4 years ago
After paying for an emergency service call to have the waste that was backing up into my bathroom. My service was having my septic tank cleaned and when my bathtub was still full of waste I was left with the recommendation to plunge it out. 18 hours later home office responds to my email with a “sorry, we can schedule another service call for you if you like.” Very disappointed.
Paula ClemStehlin
4 years ago
The technician was Damian Kindle and he’s was very professional and friendly. This is the second time he has been here. He offered advise to help keep our system working better. Always a pleasure.I have recommended this company to family and friends. Just awesome.
Tyler and Brady did a great job. They were very professional and got everything done in a timely manner.
Dennis Phillips
3 weeks ago
James was very personable and professional and quickly performed maintenance on our water heater
Mary Lu Funyak
7 months ago
Noah completed the work timely and effectively. He informed me every step of the way on what was wrong and how it was being fixed. I’m very happy with the results-and with Noah!!! He and Jolly Plumbing were great!!! He also inspected sump pumps, leaking in basement, and took care of things I’d been meaning to have looked at. I was very impressed with Noah!!!
Ben showed up and did a very thorough job. The problem turned out to be more extensive than I thought, but he explained the problem, proposed a solution, then completed the repair. We are very pleased.
Just needed to snake my drain. Kitchen sink was backing up and washing machine giving error. Thought price was a little high, but I was sick and had just returned from out of town and didn't want to haggle. I have used them in the past for a much bigger job and thought they were reasonable, but will likely check prices if there is a next time. They are professional and always on time.
Brian Lawson
3 months ago
Andrew V did an amazing job replacing our bathroom sink. He took great care and showed Pride in his task. “I get a thrill from a challenge” he said. Very impressed. Thanks Andrew.
We have used Jolly for plumbing and gas line (LP) issues and installs in the past and they have been great. Today they maintenanced our HVAC system and did a fabulous job. The young man took his time, was thorough and extremely professional. We cannot thank you enough.
Daniel Valdez
4 months ago
I had a two broken outdoor faucets, my son recommended Jolly after they did some repairs, and a toilet install for him. I called on a Friday and they sent someone out the next day, they arrived promptly and installed new faucets. The pricing was fair, and the service was fast. I highly recommend Jolly to anyone needing a plumber fast.
Erin Prebble
9 months ago
Brandon was on time, professional, and very nice! He explained everything he was doing and the problem at hand. He took care of the issue and cleaned up the area! He was pleasant and easy to talk to. He fixed the problem and I definitely recommend him and Jolly!
Jolly Plumbing was awesome. I had an emergency situation. Called Scott at Jolly and he had one of their guys out to my house right away to fix the leak. Cost was really reasonable; especially for the quick service. Thanks Jolly.
Robert Bidleman
3 years ago
I had a clog and after waiting until weekday so I did not have to incur Sunday charges. They arrived promptly and were very nice. Next, they provided an estimate -- but since the sink was overflowing and dishwasher could not run was kind of stuck. I think they took advantage of situation and charged $272 for approx. 20 minutes of work (minus talking and walking around). It comes out to over $800 an hour for actual work...nice profession to be in. Should have skipped college and became a plumber.
Very excellent work it was detail to perfection
Mr.Logan did great work
He inspected everything for leaks and everything he did was professional.
Great service by Guy from Jolly. He has serviced our HVAC system twice now and has done an excellent job both times. He is thorough and complete with his maintenance care of our system. I would enthusiastically recommend Jolly's services.
Lindsey Grassman
11 months ago
Shawn came out to camera my main drain out to the street and was very knowledgeable and friendly. I’ve had jolly come out a couple times since being a new home owner and I’m always happy with their work.
Kimberly Stull
7 months ago
They put in a hot water heater almost a year ago. They were very professional and did a great job. I hardly knew they were here. Today Andrew Vorhees came to flush my hot water heater out. He explained why they do this and the price was great. Andrew was very informative about everything I asked him. I have some work I’m going to be getting done in the the future. I would highly recommend them. I didn’t realize all the things their company does. When I need anything they do I will definitely call them. One more thing, Andrew was professional, friendly and he went out of his way to make me feel comfortable about what he was talking about. After all I know nothing about Plumming or any of the other things the company offers.
Jenny Schuliger
a year ago
Isaiah did a great job explaining the repair of the faucet leak. He was very patient and went the extra mile to contact his manager on Friday afternoon to get us a better price. Thanks so much for a great job.
Martha Mains
3 months ago
We had new HVAC installed June 2021. It had some manufacturer issues. They immediately installed new one the next day. Techs were prompt, courteous and explained it all thoroughly.We just love Jolly Plumbing, will recommend to everyone!!Audrey is by far the BEST tech Jolly has. She found the problems on old furnace and made the calls to get new one installed the next day. Audrey is so polite, polite and promptly on time. She explains every detail of HVAC!!!Thank you Audrey!!!!!
On time, professional, knowledgeable, and effective service. Really impressed and grateful for Tino and team. Will gladly call them again.
Jolly is a great company. The technicians were
wonderful. He explained everything in detail, gave options, and sincerely wanted to solve my problem. No pushy sales or nonsense. Other family members have used Jolly, with the same results. I highly recommend Jolly!
Andrew Katona
7 months ago
Guy was amazing! Explained & walked
Me through the process to ensure I was happy. I recommend Guy & Jolly plumbing any day.
Oldpcgamer “OldPCGamer”
3 years ago
Had them install a new Garbage Disposal. Not only did they do a quick job of it, they spotted another problem I did not know about and took care of it. Very reasonable price and a great job done quickly. 5 out of 5. I would recommend them in a heartbeat. Troy and his co worker were friendly and professional.
I’ve worked with Jolly Plumbing twice now, once for a planned hot water heater replacement, and once for an emergency call after I tried to do my own plumbing project which I failed miserably at. Both times, the Jolly team was incredibly responsive and prompt. The plumbers that handled the jobs were incredibly knowledgeable and trustworthy. They were stellar communicators and explained everything they were doing in terms that I could easily understand. I definitely recommend Jolly and will be using them again whenever plumbing needs come up.
Loved the commercials so we gave them a try. Guy was very professional, detailed and fairly quick. He walked me thru their process and the work he was proposing before starting. Even gave us a quote for the work. He was COVID safe and made sure to wipe his feet when coming in from outside. Pricing was a little bit high but it was quality work so I feel satisfied. Would use this company again!
Stephen Harper
3 years ago
The plumber (Guy) was professional, courteous and thorough. He fixed a major issue in less than 90 minutes. He was a very nice man and a pleasure to have in our home.
The technicians were polite knowledgeable and provided great service. Took extra care to ensure not to damage anything in the house. Very satisfied.
Bettina Kelley
a year ago
Zack was super friendly and was quick to assess the problem, as well as quick to make the repair. He was also wonderful with our two pups who were so excited to meet him 😊. Thanks so much!
Harold Waibel
2 years ago
Isaiah was fabulous! Very professional, explained everything to me and did it all with a smile! Hope he comes back if we need anything else done!
Recently had an issue and a tech came to my house. Tried to tell me I needed a bunch of stuff I absolutely didn't need and quote for services was outrageously high. Got another company to come and they fixed issue (by doing what Jolly said couldn't be done) for significantly less. Will never call this outfit again!!!!!!The response to my review is a flat out lie. This outfit was never scheduled to come to my house. That should tell you everything you need to know about them!!!!!!!!!!!!This business continues to lie and adjust their reply to my review. What a joke. Never use them.
edusanbonsai
6 months ago
Jolly Plumbing was punctual, provided service quickly and completely. The price was good too! Ronnie was great!
Casey Kelley
7 months ago
Victor Pratt was our service tech. AMAZING person, very honest, absolutely knew his stuff inside and out regarding HVACS. Found the root cause of the issue fairly quickly and presented me with options to resolve the issue. He was very professional and polite when speaking and made no efforts to upsell or overcharge. Would recommend them and especially Victor!
Very professional, did a complete check of the system then went over his findings.
HIGHLY RECOMMEND JOLLY PLUMBING! I had several issues with my kitchen sink and faucet, and all was fixed in a very timely and efficient manner. Dylan was friendly, polite, and professional. My sincere thanks to Dylan and Jolly Plumbing.
Skyler Steinman
a year ago
Timely, professional, affordable. Tyler & Jesse were outstanding. Been a very difficult year & the way Jolly handled the leak in the basement was great. From the phone service, the inspection, the technicians who diagnosed the whole house, right down to repairmen who dug up the line to repair it...could not have been better. They not only took care of the leak, but they cared about the recent loss my family experienced. Highly recommend Jolly. Beth, Anthony, Wayne, Dustin, Tyler & Jesse...excellent staff. Good people who care.
catherine eder
5 days ago
Jeremey was prompt. Professional, love they never hesitate to put on shoe protectors! Easy to talk to and ask questions. He took time to explain what he was doing and why. Made suggestions on what we could proactively do to.
He like everyone we have had from Jolly was outsanding
leslie moore
6 months ago
Asked for estimate, got sales pitch and they tried to trick me into signing up for the work. Never got the estimate after they said they would send before leaving drive way.
James Pairan was professional and knowledgeable. Really great job.
Andrew was on time, called before he arrived. Was very thorough to get the job done right!
Jenny Duncan
7 months ago
Andrew showed up after hours when we had a hiccup with our toilet install today. He stayed here for three hours, until 9pm, to make sure everything was correct. He even went the extra mile to correct some plumbing; he was so polite and professional. Thank you for saving the day Andrew.
Hannah Anderson
2 years ago
Jolly Plumbing was a breath of fresh air after waiting days for my home warranty company to fix my broken water heater. I decided to just find my own plumber, so came across Jolly Plumbing. They not only came out to access the situation the same day, but also got and installed a new water heater! They were super kind, professional and understanding to work with! Highly recommend them!
Kelly Myers
11 months ago
We had a plumbing issue after 5 on a Friday. While the actual service could wait until the next week, I wanted to get something booked. I went with Jolly because I was easily able to schedule online, which literally no other plumbers do. As soon as I scheduled, I received a call confirming, also unexpected and great. Over the weekend I received reminder texts, and a text with the plumbers bio who had been assigned. Then the plumber, Andrew Voorhees, actually called to give me his ETA. Jolly overcommunicates and I love it, really a nice touch. Andrew was awesome, smart and efficient. He explained everything and was able to get us all taken care of. I wouldn't hesitate to use Jolly again, and I'd request Andrew. Thanks!
Brian Baller
9 months ago
The main shut off valve was snapped. Jolly was here within 1 hour of my call. The tech was up front with Price, job was done in no time at all. 5 stars across the board. I highly recommend Jolly.
Jake was very personable. I would have him back at any time. You could tell he new exactly what he was doing. When the job was finished you couldn't tell they where here. The man that came with him seemed very nice and he reallywanted to learn. Also I would like talk about Mercedes, she was a joy, I would love to have her back at any time. Every one that has been in my home has been great and a good representative for your company. Yeah for jOLLY. Marie Saylor
I had called Roto Rooter for a problem and they were going to charge me over $300. Being the (wannabe) fix it guy, I figured I could probably do it myself and quickly learned I am NOT a plumber. Called Jolly and had one guy come out, said he fixed it but he didn't, called the next morning and they had Joshua come out, he got it fixed within 15 minutes, and no extra charge. Extremely happy. Will definitely not try to be a plumber again and will call for all my plumbing needs in the future!
Kimberly Stallsworth
2 weeks ago
Shawn was outstanding and was very knowledgeable on the topic. He was quick to identify all areas with issues and made the process less painful than I expected. Great job Shawn! I would definitely recommend you again and again!
Kristen Godenick
a year ago
Logan helped us out with a difficult job. Our antique toilet was leaking. He fixed the leaking part and did a very careful assessment to save us the most money. Thanks!
Zach was Professional and courteous , a job well done. Went out of his way to answer all my questions
He is my A team for my commercial projects!!! ❤️
Justin Wilson
5 years ago
I highly recommend Jolly Plumbing. Not only was I able to call them at 3 AM on a Sunday and schedule same day service, but the plumbing tech James, who was extremely friendly and professional, had the issue sorted out within an hour. The whole experience was a breeze.
Suzie Kleymeyer
a month ago
Corbin did a thorough check of my HVAC responding to a message on my thermostat for a humidifier pad. I am happy to have Jolly technicians in my home because they are professional, courteous, and understand client needs. Jolly Plumbing is focused on quality work and customer service. I highly recommend them.
Bryan Baldini
2 years ago
Couldn’t be happier after I needed after hours emergency work. Techs were on time, friendly, and professional. Work was completed quickly and for a fair price. They even send a pic of the technician before they arrive so you know who to expect. Very satisfied with their work.
TLDR; it all worked out as I hoped for.. Thanks for the extra effort, guys.====Had a Tankless Water Heater installed recently - it came with a lot more technology than I was expecting. I wish the original technician would have brought more education/explained some of it better.. I might not have opp'd in for the more expensive unit(wifi-scheduling-etc.)Part of the technology didn't work right - but again, I didn't really know what I was working with. Maybe on me? but I thought I'd have been briefed a little more on the new tech before I was left alone with it.After eyeing an ugly and wobbly water line all weekend - Tyler from the HVAC department called back to headquarters and another Tyler (plumbing) and Alex showed up to do some troubleshooting, give me some good education on the unit, and even re-ran the water lines.HUGE thanks to Tyler, Tyler and Alex - makes me feel much better about my investment and purchase in the Tankless, the Humidifier, and the Home Plan.
While I have never used Jolly plumbing. I met Isaiah and Tyler on a flight to Cincinnati and they informed me of their services and price transparency. I enjoyed their passion for their trade and hope to use them in the future.
Renee Murray
8 months ago
I had scheduled a water heater diagnostic visit, but they worked me in 2 days earlier. Brenden was efficient in his work, friendly and explained everything thoroughly. I am very pleased.
shona Malapelli
2 weeks ago
Guys were professional and quick to fix the problem. I had been without water for 4 days ;) awesome job fellas
10/29/19 (Gas Line Repair) : Just had Jolly out again for a different job. Daniel and another plumber (can't recall his name) came out to repair a gas leak. Duke shut off my gas two days ago and Jolly came out as soon as they could (less than 48 hours later) and got my gas line repaired and running again. I am extremely pleased with the turn around time as it is going to be quite cool overnight this weekend. We have a 3 month old infant in the house and I am very grateful for the work being done as quickly as it was, which kept us from being displaced from our home! Thanks again, Jolly!8/13/19 (Water Main Replacemen) : I hired Jolly to replace my main water line from the street. The plumbers were Scott and Steve and they were both awesome. Extremely knowledgeable and efficient all while doing quality work. They even found a way to do it that saved my yard from being totally trashed by the excavation and I'm grateful for it. The only reason I'm knocking a star off is because it seems there was a miscommunication between the estimator, Saul, and the team. They didn't seem to know what the plan was when they got there and, once they figured out what it was, they told me they might not be able to do it because the line might not end up on my property, which is a possibility Saul did not discuss with me and I could have had a surveyor out to mark the property line in the gap between the estimate and the actual work. While it didn't have a negative impact, it could have and I would have been quite upset had they not been able to make the repair. Regardless of that blip, I am overall very pleased with my experience with Jolly. Would definitely recommend and use them again!
Kathryn Vance
3 years ago
Dylan was fantastic. We had an unusual, complicated situation at our house and he just wouldn’t give up. He told us what he discovered every step of the way and presented us with our options. At the end of the day, everything was in perfect working order. Would definitely recommend Jolly Plumbing and Dylan.
Zachary Breedlove
2 years ago
Paid almost $400 for tech to spend about 90 minutes without a mask on in our basement in the middle of a pandemic. When he left there was a much bigger mess than we began with and the problem was still not resolved. Tech moved our stuff around to use as a seat while working and the response to flooding part of our basement inches deeper than it had been with sewage during work was to sweep it and leave it. Tech was at least playing good jams in the work van, which elevated this experience to a second star. Also appreciated techs advice that I go to home depot and try a $20 solution since the $400 didn't get us anywhere.
Our AC broke and we instantly got the help we needed! Tyler was extremely professional and broke the news very gently when he revealed our AC had well outlived her life. (She’s 25) He helped give us a temporary fix and gave his professional recommendations on what to do next. Jolly Plumbing just started their HVAC services, and they have my vote!
Patricia Adkins
2 weeks ago
Wasn't able to fix our problem but he did give us some options on how to repair if possible
Brittney Trimble
2 years ago
We had a leaking faucet in shower since Monday, a company failed to come out for our appointment so we called jolly. We had to have a new cartridge installed.He was here for 30 mins and commented on how easy it was. $420 later, seems a but excessive. I'm happy with the service and the technician was professional and friendly, the price was seems very unreasonable. I wouldn't call again for service.
Jody Schortye
a month ago
I’ve used Jolly Plumbing twice now in the past year! Ask for Logan Hirth, Cole, or Austin! Very knowledgeable and professional company! Highly recommend!
Alex was on time and very knowledgeable. He was thorough, professional and likeable.
He is great to work with.
Daniel Barone
a month ago
Easy to schedule and technician came out same day!
maureen williams
3 years ago
Jolly Plumbing was great from start to finish!I would highly recommend Jason King! Hewas not only great as a plumber, he was verykind, professional and answered all of myquestions! Thank you very much!
Elizebeth Thomas
a year ago
Zach had excellent communication and was professional and fast with repairs on my toilet. Great job thank you. Especially appreciate your kindness greeting and explaining the job to my very curious 2 year old son, such a pleasure to have our plumbing issue fixed!
Amazing service. We have an older home and all original plumbing. Our tech did an amazing job. We will be using Jolly again!!!! Special shout out to our serviceman...Dylan Harvey!! Thank you again.
Patrick Kosciuk
4 months ago
Amazing service! Shawn did a great job! Very professional and incredibly experienced!
Mark Musselman
9 months ago
I was at the end of my plumbing rope and they saved my butt. Perfection with a nice touch of courtesy. Job more than well done, fast, clean and affordable.
Jolly plumbing is always professional and timely in their response. Their expertise is much appreciated!
Billie Gambrell
a year ago
Very professional and courteous. Answered all questions and explained in detail. They did perform their job without cutting any corners and do detailed work. They take time to explain repair options to you without any pressure. Just seem like overall great people that care!
Super friendly and fast. Very knowledgeable and reasonable priced!! Both plumbers were amazing and so nice…. If u need a plumber— call Jolly… ask for Daute C
Jodi Slageter
2 years ago
We used Jolly for the 2nd time this year and we are just as pleased as we were the first time. We needed 2 outside water spigots replaced and one of them re-routed. Dylan called ahead to let us know he was on his way. He arrived on time and was professional and extremely knowledgeable. He completed the work in a timely manner and cleaned up when he was finished. Without a doubt, Jolly will always be our go to company for any plumbing issues that come up!
Logan did Great work and gave professional service. I’ve used them a couple times did great work on both occasions
Mercedes is going to replace my systems, capacitor, and new piping. She will come back as soon as possible no later than October this year she was very thorough and educating me explained every facet and every question I had. Thoroughly and made it so that I could understand her. I feel better now because she opened up my great which was painted shut she had no problem and that really calmed my fears about the Great being solidly painted closed. I will request her within the next six months to come back and help me out with those things she identified. Thank you so much Mercedes you made my day with your big smileJames P. Calmed my anxiety regarding.a free, flowing leak under the farmhouse sink. James immediately put the fears out of my mind by educating me about what happened and caused a leak. James also was so positive and showed me exactly what happened and fixed it. Simply he was. And listen to us I recommend him highly and also Austin.
Heather Wolking
3 months ago
Quote on multiple services. Technician was Shawn ward. He was informative and very helpful
Sarah Anderson
8 months ago
We had a pipe burst and they sent a tech out the next day. Austin came in and fixed what he could. He was very polite and very professional. He even came early which worked perfect for us. We definitely will recommend to all of our friends and will use them in the future! He went above and beyond for us and we couldn’t be more thankful!
My Husband and I had the Pleasure with Meeting Jake! He was friendly and completed our HVAC free inspection of our system. He gave us clear instructions and even scheduled an appointment for additional services coming up soon. Thanks Jake!
Nina Wilkins
2 months ago
Called Jolly as my ac unit quit on me. They came right out. Andrew was very professional, explaining all my questions and got me hooked up after adding a surge protection on the wiring. Great job Andrew. Call them for your next hvac problem.
Simply Sammyj
3 months ago
Ronnie and Don were very professional and over all wonderful. Ronnie was able to help unclog the plumbing and made sure everything was all good before they left. Definitely will be using them if we have any other issues.
Shawn did an excellent job. He was able to find out kitchen plumbing leak. He did the repair work and was very efficient and the quality of the work was excellent! Thanks for being very knowledgeable, friendly and professional!
Very professional! I appreciated the quoted price was what I paid! Absolutely appreciate the advice given to me on how to save money replacing the faucet! Dustin, thank you so much!
Valerie Rowland
5 months ago
Andrew did an inspection and replaced some leaky sections of pipe. He did a great job and went over some other things I might want to take care of. Erich took pictures and videos of the inside of my pipes and explained all the issues and proposed different solutions. He is very knowledgeable and answered all of my questions.
I am posting as a business who uses Jolly. Ryan came out and assessed what needed to be done then came back the following morning with all parts needed (and a little help) and did the repairs that were necessary to have our shop bathroom up and running, and our women's restroom sink leak and drip free!Ryan was very professional and personable. I have used Jolly personally also. I highly recommend Jolly Plumbing for any of your plumbing needs (they also have a cleaning & restoration side, they do great carpet cleaning and sanitation!)
Jared Fayne
10 months ago
Shawn was awesome. I greatly appreciated his honest approach to my problem and he was very helpful
Cecilia Stephens
3 weeks ago
Jason and his team were great! He was so nice and knowledgeable and worked so hard to make sure our issue was fixed! We couldn’t be happier with him and Jolly Plumbing and highly recommend to everyone! So professional and nice- I wish I could give them more than 5 stars they are just so amazing! I am a loyal customer forever
Jolly Plumbing helped me with a major plumbing issue a couple of years back. Originally, a different plumbing company had come out and I didn't feel confident that they had actually located where the problem was. I got a second opinion with Jolly Plumbing. They were able to locate the issue and took care of it in a matter of just a couple of days (included digging up my front yard, repairing the sewage pipes, and filling the yard back).I ran into a much smaller plumbing issue (small leak) and they came out on time, repaired it, and were very easy to work with. Very friendly and professional.They'll be who I always reach out to with any plumbing problems and who I will recommend.
Mercedes was very helpful! She was knowledgeable and informative when explaining the issue that I was having
with my air conditioner. I really appreciate the level of service received. 😄😄
We made a bit of an emergency and recieved a same day appointment. Our tech sent a message when he was on his way. He did a great job in helping to locate our problem. The cost was given before he began to work. Very satisfied customer. Thank you Andy and Jolly for taking care of us!
Crissy Heiert
2 years ago
Excellent communication/service/clean-up/timeliness/quality - When I was surprised by a leak in our water heater; I contacted Jolly. They sent Dylan and Josh out within an hour of my call and they were able to quickly identify the problem, give me an estimate (with several options) and do the work right away in a very professional manner. This is the third or fourth time we have used Jolly over the years for both large sewage line issues as well as burst pipes... we know we will always get reliable service.
Zach was very committed to giving very good customer service. He explained everything to me of things that were an issue. One vanity had a cracked corner on the back. The other vanity had an open shelf and he explained the options. He was very conscious about cleaning up the 2 bathrooms. I was having new flooring put in the 2 bathrooms and I needed him to remove both toilets and he put one toilet back and he installed a new toilet in the other bathroom. He was very pleasant and easy to talk to.
Steve Zacher
3 months ago
Showed up in the time frame given, inspected where the possible leak was and replaced the section of pipe, took his time once completed to inspect it to insure there was no leak
Jerry Scarlato
4 years ago
Andrew showed up on time and immediately began work. After evaluating the problem he gave me a written estimate on the probable cost to correct the problem. In a seemingly very short period of time he had repaired the pump and had it operational. The repair cost was exactly what he estimated. Andrew was a very knowledgeable person, he explained everything. He was very personable, engaging and well spoken young man. A real pleasure to do business with.
jeanne mershon
9 months ago
The experience was so good from the person that scheduled the appointment to the technician who did a great job . Both were so nice to work with
Jodie Hunter
11 months ago
Brenden and Ronnie were great. Super friendly and informative. They were both very trustworthy and have excellent customer service skills. They took great care of us!
MORE than satisfied with the service Jolly provided. Ryan Butler in particular was extremely helpful and went above and beyond what you would expect from a plumbing service call. Extremely impressed and will certainly be using Jolly (and requesting Ryan) for future repairs
Brittany Dickerson
a year ago
Dylan and his team along with the manager Tyler were absolutely amazing! They showed up on time, and always had their customer as their first priority. The knowledge and experience they have is insurmountable. Once our issue was diagnosed these guys were quick to repair, install and overcome many complicated obstacles. The answering and service coordinators were always eager to help, pleasant to speak with and had quick follow up. I will not use anyone else ever again, and will recommend them to everyone I meet! Thank you so much for your extra ordinary customer service and excellent skill sets!
Had the pleasure to meet Jake and Coty and was very impressed with their level of knowledge and passion for their work. These are the type of guys I would want working in my home. Hats off to them as well as Jolly for landing top notch employees.
Jen Stansbury Koenig
a year ago
Not only did Zack call in advance to introduce himself and make sure the timing would work, he thoroughly explained our options, was open to consulting on various water heater options, and replacing our outside hose bibb all within the very same day, he also took time to get to know our dogs (which helped ease their anxiety and not bark the entire time he was here). During his time with us, Zack was not only a skilled plumber, he was also kind, thoughtful, knowledgeable, helpful, and super patient with the tricky situation of locating and repairing a burst piece of pipe in the wall.Even though a different plumbing service is located around the corner from our house, we will definitely be calling Jolly for any future service!
Michael McCoy
6 months ago
Isaiah Maines and Aaron were excellent technicians. Installation went smoothly. Everything works and no drips. I would recommend Jolly Plumbing for your plumbing needs.
dominic mainello
3 weeks ago
Jeremy was able to come out at the last minute to fix our AC on a Saturday. He was very thorough and solved our issues quickly.
Jolly has been a godsend! We had the worst imaginable plumbing disaster! Basement filled with sewage. After 3 companies and 4 plumbers, Jolly was able to diagnose the problem and repair immediately. I don’t have a lot of faith in mankind but Jolly went above and beyond to help us where I thought no one would. My deepest appreciation to Scott and his apprentice, Saul, Ryan, Lauren, and Damien. Damien...my deepest apologies for how our relationship started, I hope you understand and may your services this Sunday be amazing! I can’t thank you guys enough!!Linda and Ricky Fink
Had Jolly come out to look at some work we wanted done. Isaiah was very courteous and professional. Answered all of our questions, and was very detailed in explaining the work. Good to see a young face in a trade position.
Bernette Anchors
8 months ago
Timely and professional! Second time I've needed repair (last repair was in April unrelated to this repair). Extremely pleased.Guy is great!!
The work was fine, and the technician did a great job but I find the pricing to be a bit extreme. If I hadn’t signed up for the home plan at 14.99 a month it was going to cost me 400 dollars to replace a frost free hose Bibb that only cost 14 bucks. I really wish I would of just YouTube’d how to do.
Guy from Jolly Plumbing was great to work with. He came in and fixed my garbage disposal in about 30 minutes!
Emily Breslin
9 months ago
My water heater started leaking at about 2:30 PM the day before Thanksgiving. I called more than 3 different companies and Jolly was the only one that said they would be able to get someone out the same day. Their technician Erich was extremely knowledgeable, friendly, and helpful when he arrived within 45 minutes of my initial call. He provided me the pricing options and worked into the evening to ensure I had hot water for the holidays. Amazing service and I would definitely use again and highly recommend to anyone looking for a plumber.
Clay Kesterson
6 months ago
Incredible service level from Jolly and more specifically, Logan. He was great to work with and exceptional at what he did, couldn’t be happier with what we got.
As always I get a text with the name and picture of the tech who will show up at my door. Always get a call at least 30 minutes before they arrive (today was actually 45 minutes before they arrived) so if you ran out to do something you have time to get back home, which is nice. Had a plumbing check done in the house needed a PVR installed due to my house not having one and the water pressure in the house was to high possibly what caused my front hose spigot to break suddenly awhile back. Always polite and courteous. I recommend Jolly Plumbing to anyone.
Very polite, very clean during and finishing his work, answered all questions asked for preventive maintenance. He was able to arrive early ( but with a phone call first ) and finished job quickly and efficiently. Very happy with Jolly Plumbing, and a big thank you to Daniel Nash, in particular. We have used Jolly Plumbing for years, and definitely will continue to do so.
Dustin was our tech today. Without doubt one of the nicest young men i havd ever had the please of working with. He was extremely accommodating, professional and quiet a refreshing joy to work with. Would highly reccomend this young man and hope if i have another clog he will be available. Jolly answer ing service lady was very helpful, professional and nice to hrar someone enjoying their job. Very pleasant experience today. Would highly recommend this company. My third time and would not use any other company. Thanks guys!!
Jolly plumbing is a very professional company to work with. They send a picture of the technician and their name via text so you know who to expect. Logan Hirth was our technician. He was professional, helpful, checked more than our stated problem. He explained what was needed and took time to answer questions. Logan even tidied up the area when done. Thank you!
Made an appointment on Friday to have a busted water main repaired on Monday morning. Arrived on time , very friendly customer service however, they couldn't make the repair because they didn't have the equipment and couldn't come back until Wednesday. Going without water the weekend and now have to wait until Wednesday was way too long of a wait especially when they said they would fix it Monday. Disappointed. At least the service tech was courteous and professional, something you rarely see nowadays.Follow up from customer service, miscommunication probably on my part, anyway they promptly responded back to make the necessary repairs. Job was perfect. Customer service is absolutely outstanding and would recommend to anyone. Thank you.
JeAn Patterson
7 months ago
Audrey came out to look at the furnace and was super! She explained everything that she did and what her recommendations were in a way that was easily understood. Would highly recommend her!!
William Bardgett
a year ago
Jolly’s technician Dante came and installed our new toilet today. He was kind and courteous, he worked quickly, and made sure we were happy with the work. Very good service, and we are quite happy with the results.
Kevin Niemann
3 weeks ago
I was very impressed on with her professionalism, very up beat, and willing to explain what she found in detail. Thank you, Mercedes
Richard Schiano
2 months ago
Alex, did a terrific job showing and explaining potential problems with our in ground pipes. We now understand the potential risks and cost to fix them.
Arrived on time. Very courteous and knowledgeable, completed the task at hand and was on his way. Highly recommended
VerSeanica 0630
a year ago
We called Jolly for an estimate on plumbing needed in our basement, new construction basically.
Our tech was super friendly and customer service was great. However, they don't plumb new construction unfortunately. But good people.
Erich did a great job. He arrived on time, was very professional and diligently installed our Flo automatic water shut off and leak detection device. I would happily use Erich and Jolly Plumbing again.
The best part of Jolly Plumbing heating and Air conditioning is their employees. I never would have imagined that the cost of taking out a kitchen sink in a 2-year-old condo and replacing it with a new sink that we bought ourselves would cost four times the price of the sink. That was very disappointing. I didn't and I never would pay such high prices for just replacing a sink.
I just started using Jolly Home Plan, a comprehensive maintenance plan for HVAC systems with a reasonable price. Mr. Guy Romaine, who visited my house for the first maintenance schedule, was very kind and professional. It seems his diagnosis is accurate and honest. I am pleased to know this company and the technician. Hope my positive first experience with the company keeps going. I look forward to seeing how the service will be next week, which will replace my old furnace.
I called late on a Sunday. They gave me an ETA of 45 minutes. Jason King was on time, was extremely friendly, and diagnosed our issue in a matter of minutes. He was efficient and professional. I would definitely recommend him and Jolly
Steve Halkiu
4 months ago
I had a problem with my toilet at 7am this morning before I left for work. The response I had was very quick along with the service which was done. Thanks Shawn Watson for all you did.
Barbara Holzderber
3 years ago
Had a water heater break at my hair salon and needed repairs quickly. Jolly Plumbing sent a repairman, Guy. He came within the hour. Within a short time he had disconnected the old water heater and ordered a new one. Came back at 7 the next morning and replaced it with a new one so that I could open at 10am. Thank you Guy for getting me back open so quickly.Barbara Holzderber
Abbey Sanford
4 months ago
Ryan was awesome! He diagnosed and fixed the problem quickly, and was able to answer some of our questions and make a recommendation to improve our shower. He was so kind and polite. Grateful for the great service!
Tomita Mayberry
a year ago
Nate was on time and very polite and professional and made our day thank you Nate.. Just had Audrey come out today and she was awesome and professional thank you Jolly Plumbing 😊☺
Andy came to repair my shower. He was incredibly knowledgeable about my options and was quick to repair. I think my pup enjoyed him more than I did. Great people and great work. I would highly recommend them.
Diana Moriarty
a month ago
Excellent Service highly recommend Jolly Plumbers are extremely excellent with everything that needs to work perfectly and very helpful and very kind to customers ❤️Absolutely the best Services every time!!!😇very good to show me the camera and the clean pipes was very professional and East to understand
Had a main sewer line replaced 2 years prior to needing it done at another property. Paid Jolly $5,500 for the first property. 2 years later they wanted $11,000 for a similar length and depth. I have been a fulltime professional real estate investor for 30 years. Today's Jolly Plumping is not the Jolly Plumbing of old. Avoid them if at all possible.
Professional and focused on the job. This was what I thought would be a small job that turned into a few large jobs. Work was completed expertly. Cleaned up after the jobs were done. Reviewed work to be done, cost and all work completed in terms I could understand. Great job!!
Lorena S. Alcántara Osterhues
a month ago
Fantastic service. They are very helpful, informative, and patient (we ask so many questions). Go-to plumbing company for sure!
The technician was very helpful. He recommended the service plan - and with it I actually came out ahead of where I would have been without it!
Very polite, cleaned up - couldn’t ask for anything better.
Christopher Keegan
a month ago
Jeremy and crew went above and beyond with our AC repair. Service was amazing, team responded quickly (even arrived earlier than expected, which is great when your house is 80 degrees), and they did a great job explaining what was wrong while making the repairs. As newer homeowners, we signed up for the Jolly Home Plan to ensure everything is well maintained going forward. Thank you!!
Joanne Sell
10 months ago
Audrey is the technician who services our account for HVAC. She is extremely competent, punctual, friendly and always explains issues in an easy-to-understand manner. I would highly recommend her.
David Elias
10 months ago
Worked fast and was very clean. Couldn’t be happier with the results Would recommend to anyone who need plumbing work done
I called on a Sunday evening and the girl that took my call was very helpful and tried to tell me what I could do until the technician arrived. I then got a call from Andrew Robinson, the technician, who was outstanding - very courteous on the phone and told me approximately when he would arrive. When he got here he explained what the problem was and the cost involved to fix it. He did the job expertly and cleaned everything up before he left. The cost was what I expected for a Sunday evening but it was worth it for my peace of mind. Total experience with Jolly Plumbing was excellent - would definitely hire again!
Dante was great. Very knowledgeable, friendly, great attitude. I have full confidence we won't have any trouble with those fixtures any time soon.
We have had to call Jolly plumbing twice in the last year. Both times we had excellent service. The first call was for a clogged drain at 10:00pm. They came right away and solved the problem. The second time was for a leaking water heater. Andrew was excellent. Everyone was very kind and helpful. Great customer service. Thank you for making my day less painful!!!
Both Shawn's went above and beyond what it takes to fix my drain issues. They did not give up when other's would have. Definitely will use them again.
Michael Ebie
3 months ago
Shawn W. did an excellent job. He went above and beyond. He kept the price reasonable while needing to navigate a puzzling situation that we had. I would absolutely love to have him back out any time we need a plumber in the future. He was honest and made sure that he only charged us for what was necessary.
Jerry Feltner
5 months ago
Eric was very polite and professional. Explained everything to me. Very kind and respectful, a Great Technician.
They did a great job or courteous, and cleaned up after themselves will definitely use again
Peter Gaughan
2 months ago
Great work!…Problem diagnosed and plan designed to fix the shower problem…
Fantastic company. Dispatched first crew within hours of my initial call. Upon arrival I was informed I needed to get my utilities involved due to a new gas line that was recently installed. After getting Duke out here same day, I called Jolly back late afternoon and they sent out 2nd crew. Same day. These guys were polite, professional, and prompt with their service. Not the cheapest, but I've learned that you get what you pay for. I'll recommend Jolly from this point on! Nice job all!!! Thanks again from a very satisfied customer.
Maureen Alexander
a week ago
Ryan Butler stopped by today from Jolly to do some repairs for me . He was so caring and showed me everything that needed fixing with prices . He made it easy to decide what to repair now and what could be done later.He saw that I was upset and so we sat for a moment and I told him of a sorrow I was carrying . A few minutes later he left to get the supplies he needed for my plumbing repairs. I was touched that he was so caring .When Ryan returned later with his supplies, to my surprise, he brought me a bouquet of flowers. He knew I needed a lift, and that jester of kindness touched me so deeply that it brought tears to my eyes. No workman has ever done anything like that for me and I'm 76 years old and have seen many workmen in my days. Who knew that the comfort Ibadly needed would come from a sweet young man, a plumber who worked for Jolly.I'm here to say that Jolly plumbing must be a wonderful company to hire such quality employees.Ryan not only did a great job with my Plumbing .. ...but with my ❤️M. Alexander
Dorothy McKnight
3 years ago
After reading numerous reviews I decided to call Jolly plumbing. Upon calling, the receptionist was very friendly and professional. This set a great tone and made me want to continue scheduling the appointment. Saul arrived on time and was very friendly and knowledgeable. He quickly traced where the backup was and cleaned it out in no time. He even gave advice on possible work to be done in the future as well as what would help prevent future backups. I would highly recommend Saul and Jolly Plumbing. (Love their cleaver business cards).
Company returns calls. Friendly and quick response. Has convenient late hours. Service tech was on time and friendly. Able to do the work at a reasonable rate. I would use them again
We had a clogged main drain line that was sending sewage up our A/C drain and all over our basement floor, and we hadn't been able to use our water since the previous evening out of fear of making it worse. After Roto-Rooter told us the best they could do was try to squeeze us in the next day, we decided to call Jolly Plumbing instead. They had a very nice and professional plumber here the same day and cleared the clog within the hour for a fair price. I'm glad I figured out who I ought to call the next time I have a plumbing issue!
Peyton was incredibly professional and courteous when installing a part for our shower! He was even nice enough to get extra parts for future incidences. We are very satisfied with the service Jolly Plumbing provided!
We have used Jolly since 2018 and they are great at there work. Ryan came by the night before the repair to see the problems and see if there was anything he may need to fix repair up to code. When he returned the next day the repair took less than a hour.
Jolly Plumbing and Ben Lindsely did a GREAT job helping us with a basement drain rooting. Ben and Evan were VERY courteous and service oriented. Ben continued to work on the problem and effectively communicated their progress. Ben and Evan were concerned about keeping the house clean and cleaned up after they completed their work. Jolly Plumbing did a GREAT job and the price was very reasonable. I cannot say enough good about Jolly Plumbing. Ron Frey
Catie Wiggins
4 years ago
Jolly plumbing has a great team and Gives free quotes quickly so you know what to expect. Every time I referred them they have helped many clients in a pinch quickly . This is Catie and very pleased to have them in my life .
Katie Johnson
2 years ago
I can’t say enough nice things about Tyler. He did amazing work and not only saved my tile but saved me money! He was a pleasure to have in my home and made me feel at ease that he would get it fixed. He was very efficient, and even cleaned up after himself! I will be using jolly plumbing again and asking for Tyler.
Shannon Mills-Garrison
a year ago
Audrey called and said she’d arrive in 15 minutes which she did. She was very respectful personable and professional and FUN! Audrey has a GREAT personality! But most importantly I’ve had an upstairs that has been 85 degrees for four days. Within minutes she had my air back on. She then stayed and tested her repair over and over to make sure it was ok. Highly recommend Jolly. I had a plumbing repair and A/C repair all in one day with jolly and both were smooth and easy!
Alex and Ben at Jolly saved the day for me as I called today and they were here hours later to fix a clog in my drain. Both guys were super professional and I can’t say enough how satisfied I was with the work they did. They gave me peace of mind, and I will continue to use Jolly Plumbing for my home services. Thanks fellas.
Our tech was very good, kind and worked well while here. Much appreciated!
Quick, professional work. Kept me informed. Reviewed the work done.Follow-up drain pipe camera review. Technician was great, responsive, knowledgeable, friendly, and professional. Thank you for sending out professional people for this plumbing project.
Vanessa Klette
3 weeks ago
James was very knowledgeable. Explained everything in terms I could understand and figured out our plumbing problem in no time.
Shawn immediately found the problem and fixed it. He also resolved a problem in my other bathroom. He was courteous and neat and did such a good job. I will definitely recommend him to my friends. Thank you for a job well done
Got a quick estimate after calling. Best price out of 4 plumbers called and good quality work. Cleaned up well. Both young men doing job were polite and professional. Would definitely recommend Jolly.
Update: We had Vic come out 10/17/2022 to do some HVAC work for us and he was polite, friendly and professional. We'll definitely be asking for him by name if we need any additional work like this done in the future.We had Guy W. out from Jolly today to install a new water softener. Jolly & Guy went above and beyond to get the job done and make sure it was done right. I could not be happier.
Tracie Zmyslo
2 weeks ago
I just love this crew! They always do a fantastic job and go above and beyond every time they service our heat/ac mini splits!
Nick Plymesser
a month ago
Shawn Ackerson with Jolly Plumbing came to inspect our sewer line because of a bad report from a Home Inspector. The Home Inspector was inaccurate with his findings, Shawn did an excellent job and was very informative and knowledgeable and potentially saved us alot of money on unnecessary work that was recommended by the Home Inspector. Highly recommend this company. 5 out 5 stars.
Susan Mathis
5 months ago
Had the furnace and AC systems inspected today. Mercedes was friendly and knew what she was doing. Everything she inspected was shown to me so I could see the condition of my systems and she answered all my questions. She quickly fixed the one thing in the AC system that needed some attention. Now my family is ready for the hot weather when ever it gets here.
Shawn did excellent work. He hooked up my new gas grill and changed out the spout/diverter in the shower. Shawn is 100 percent professional/knowledgeable and courteous. I would definitely recommend Jolly Plumbing Services and Shawn Watson to friends and family.
I want to let people be aware of this company. Had them come to my sisters yesterday for the basement flooding. They sent a Eric out first that placed a small sub pump to drain water and said he has to send another crew out to look at it. Said it was bad which I agree there was lots of water. Said this crew has the proper equipment to due the job. This crew 3 workers came in didn’t bring no other equipment but a 5 gallon bucket to put the small sub pump in then said we have to wait hours for it to drain out and it would cost 250 hour sooo they wanted us to pay them to sit out in there van for hours. Said they couldn’t look at nothing until it was drained. We ask if there was a sub pump built in and they said no. They wouldn’t look at nothing until it was drained by this small sub pump. Really ppl do you think we was gonna allow them to sit in van for hours and pay them 250 an hour.. I can rent or buy a sub pump myself less than 250 let alone 250 an hour. Most companies would have a commercial sub pump or something. I wouldn’t recommend these guys to anyone. They left and we had another one here and they was here 10 minutes and found that there was a sub pump and it was not on. The pump was stuck pretty much. The person took 5 minutes to get that running and the water was drained quickly. For a company to do this everyday on a regular basis and to not come in a home and check for sub pump is unbelievable and tell us there wasn’t one. I wouldn’t recommend this company to no one they were trying to completely rip us off. They were not being honest about anything we asked. They acted as if they couldn’t do or look at nothing until there small sub pump drained. A foot of water out of basement. Unbelievable beware of this company. Charged her 125 for absolutely nothing.
Jeremy Neace (Gonzof1sted)
a year ago
Basement flooded suddenly due to a clog. Taylor and company were out within the half hour and were able to clear the clog and drain the water. They do great work!
Jolly plumbing came out same day and fixed the plumbing issue. Everyone from the phone operater to the technician provided great service. I would recommend this company.
Tomo and his apprentice were extremely polite, knowledgeable and informative.They listened attentively to the problem, made an initial inspection and provided me with their assessment and recommendation. They repaired a faulty bathtub drain, tested it, had me inspect the work before cleaning up.My only complaint, which has nothing to do with them, was paying $931 for a the installation of a PVC waste and overflow and drain plug that they purchased from Home Depot. I trusted Jolly Plumbing with a large job several years ago. When the estimate they provided considerably increased due to a mis diagnosis of the problem, they stuck to their original price quote and did an amazing job. This is why I called Jolly plumbing for this issue. I would highly recommend them based solely on the quality of work and professionalism of their employees. Just be prepared for the sticker shock.
Gina Poynter
6 months ago
Guy was amazing! He came within 1 hour of our call, he was extremely nice and professional!
Shannon Chastain
6 years ago
Jim in nky was our plumber who was outstanding!!. He put up with dogs constantly barking...(they were put in cages) and extra requests on site. Always had positive, great attitude and very personable. Refused tip which I was happy to provide. Will definitely use the company again!
Juliana Meadows
8 months ago
Had a leaky pipe under the sink, Andrew was here bright and early to take care of the issue. Received the pre-arrival notification, which is much appreciated. He was very professional and knowledgeable about what needed to be done. He managed to verify the issue, checked it, made sure the leak has been stopped, verified it and all done in no time at all. His quick response and courteous work ethnics is very much appreciated and applaude. JHP will be recommended and have a repeat customer in me. Keep up the good work, guys.
Brian Chalfant
4 weeks ago
Jolly Plumbers are the ones to call. I've had some others and this is the best and most thorough job ever. And no I am no relation to anyone there. Call them, you will be happy you did!
Andrew Vorhees came out for a quote and performed excellent work the same day. I would highly recommend him and Jolly Plumbing!
Audrey was professional, friendly, knowledgeable and efficient. I highly recommend Jolly and HVAC technician, Audrey.
Tino was on time and professional. We went over my problem and the bid came very quickly. Currently reviewing my options, Thanks
Caroline Stevens
10 months ago
Excellent service! Audrey arrived on time and performed my furnace maintenance and safety check. She answered all of my questions, changed my filter, and gave me peace of mind-priceless. She was a pleasure to have in my home. Thank you!
They performed running a camera into one of our outdoor storm water drains. The technician was very professional and honest. He showed us exactly what was inside the drain and offered a quick solution. We will definitely use them for any future plumbing needs.
Daniel Strickland
9 months ago
This time they came out and ran a camera line through the system to make sure they got it all and again I had a very spectacular experience from first call to end of service. I highly recommend and don't recommend very often.
Ken Mullikin
11 months ago
My cat was stuck behind the water heater and Jolly came out immediately and removed the heater, Stormy ran out, and they replaced the heater. The work was neat, well done and they were great to deal with.
I've used Jolly for almost a year and have their service plan. Everyone who has come to my house has been incredibly nice and professional. They ALWAYS find, fix, or schedule to fix any problems I'm having. They don't try to push or upsell anything. I would recommend over and over. Alex has been here twice and he's awesome. I can't remember the two guys that came earlier this year unfortunately. But all great. Nothing but great things to say. Keep it up Jolly :)
Jolly’s has been a pleasure to work with for the past 14 months. Everyone with Jolly’s has been awesome from the ones that answer the phones to every tech I’ve come in contact with. I manage 55 addresses and use them every time I need something. Thank you Jolly’s and keep up the great attitudes and professional work.
Jolly plumbing always responds in a timely manner and the technician are knowledgeable. Erich did a excellent job and clean installation.
Our experience was wonderful. KoKo is a great representative of your company. He accepted the challenge of replacing our kitchen faucet with a smile. Not having had any plumbing needs for a few years, your company seems expensive. Called because I love your commercials. THANKS, we love our new faucet.
Lisa Papas Kiefer
11 months ago
We had an unexpected drain backup after hours. Jolly was very prompt in taking our call and within 15 minutes, Joe Weisenberger was at our door. He was so pleasant and identified our problem quickly. Thanks to Jolly and Joe for a great experience.
Matt Bittner
8 months ago
I work for a company that has used Jolly a few times over the years. Always easy to work with and the techs are knowledgeable.
Danielle Working
3 months ago
Did great work to keep my home safe and prevent leaks.
Honest & professional service. Jeremy explained the what & why, all through the process.
Tammi Bennett
8 months ago
Tino, was awesome! He explained everything, very professional, very nice! Would have him come back anytime!
Georgia Panaro
a week ago
I have been building and contracting homes for 25 years. I have never ran across a company that tries to scam people like this company does. They said HVAC was leaking carbon monoxide and needed to be replaced. High pressure sales then dropped price significantly when they saw my son wasn't biting. We had two other companies come in for inspections after--- and no issues and were shocked with what we told them about Jollys findings. This outfit is straight-up scaming people. They are set up to scam people based on some of these other reviews and the experience. 12 thousand dollar scam job attempt.
Gregory Crisler
a month ago
By far the best value home plan in town!The sewer inspection was incredibly thorough and the inspector, Erich was very helpful and knowledgeable- I asked a million questions and he patiently answered each and every one to my satisfaction. He even offered to come back and scope my toilets because I was limited on time that day!I also had a plumbing inspection with Shawn, who was similarly friendly, helpful, and knowledgeable! He was able to quickly increase my water pressure, point out some minor problems, and get me some quotes for some additional repairs and improvements I wanted done.Great company! Every employee has been wonderful- even the scheduling coordinator has been easy to work with!
Elizabeth Yellman
3 weeks ago
Thanks again for great service. Mercedes was pretty awesome and very informative all through the process.Great job guys!
Guy did a phenomenal job. I was a first time customer (of any plumbing company) and he was courteous, explained everything in laymen's terms and gave me multiple options. I will definitely use Jolly again. Thanks!
Jason and his partner were great. Shows up as planned , knocked out the job quick . And professional. Jolly’s done several jobs for me and always been great
Rick stocker
Tim Clinkenbeard
3 months ago
Great experience. Timely work done in water heater and HVAC replacement. Exceeded expectations!
POOR customer service!!!! Scheduled an appt to have my septic checked & cleaned, I new to the world of septic systems. My appt window was 8am-12pm. 12:30 rolls around, no call no show, I call the office & am rudely told I'm on the schedule, he's at another job & will call me when he's headed my way. Here we are, 3:15pm & I just got a call for them to show up by 4!! I sorry, does Jolly plumbing believe their customers have nothing else to do, no job, family obligations, etc & they should just sit around and wait in them. When I called again, I was a little testy, rightfully so, but again was rudely told I'm on the schedule and Well sorry. Very POOR Jolly. I'll be passing this experience along to others for sure.
Haley Vaught
6 months ago
Got here in a timely manner, extremely polite, cleaned up any sort of mess and treated the place like it was his own.
Jolly Plumbing was great to do business with. Everything from setting up an appointment to the actual job. Everyone I spoke with was very friendly and professional. I am very happy with the job they did and will definitely work with this company in the future.
Received service within 24 hours. Very thorough. Explains everything and is very polite.
Alex was great. Very professional and talk to us about every little detail. Our dog love him as well. I would so recommend jolly plumbing.
Just moved into this house a couple years ago and I knew we would have issues with 60-year old plumbing. I've used inexpensive plumbers before who said they would limit the work they could do. Then another plumber who left me a big clean up after installing a new shower. Jolly has been fabulous! Clean, polite, on time and the price is fair while the work was complete and done right. First fixed a leak in the new shower drain. Two weeks later, they came back and fixed my bathroom sinks that were clogging every few months, replacing a lot of drainage pipes on their last leg. And again, they clean up EVERYTHING.
Aaron Sharpe
6 months ago
Once again nothing but excellence from jolly. Tino was great, very knowledgeable and thorough with his inspection. We are very pleased.
Mickey Knapp
5 months ago
Ronnie was very professional & efficient. Explained everything to us.
My experience wasn't the greatest at first but they made it right!!MY ORIGINAL POSTMake sure you get a full disclosure on how much their services will be!!! We have a new house and previous owner had covered over the septic tank lid, I called and was told it would be $250 to locate and fix the problem. Saul locked his keys in his truck and we had to wait until another set was brought to him. He located the general area of the lid, my husband and my son dug it out. Again, $250 was the price we were told as he was leaving. This was Friday. We were told to wait to pay until Monday when we had a septic pumping scheduled so we could pay it all at one time. Stupidly, we didn’t ask how much the pumping would cost, I assumed it would be between $250 and $300 which is the price other companies in the area charge. Talk about an unexpected sticker shock!!! $954 later. We paid it but we will never be using this company again. It’s a shame too because the driver of the sewage pump truck was a really nice guy.UPDATEI'm happy to report they got back to me right away. There was miscommunication between the two service guys and we were mischarged. I was assured $354 would be refunded back to my card today.
Corbin was fantastic! He took his time to check our units and answer any questions.
Christina Wadkins
a month ago
Not only responsive but provided courteous care. We were very pleased with the repair to our kitchen sink.
Neal Humphrey
3 months ago
I’ve used jolly plumbing for a couple of issues over the past year and I cannot recommend them enough. In both cases they were able to come quickly and effectively deal with the problem. For my most recent issue with a drain clog, the plumber Ben went the extra mile to make sure the problem was handled effectively. It was a tough clog but he made sure that we have flow restored and are back on track. Their COVID precautions were also spot on so no worries there. Thank you jolly plumbing!
Justin Applegate
a year ago
Devin was helpful and professional. He explained everything that was a potential issue as well as what needed addressed most quickly and gave me all the information I needed to decide which option was the best today and what to plan for in the future. Highly recommend.
Cassie Cropper
2 years ago
My old sewer line, made from orangeburg pipes, was utterly destroyed. My case got bounced around between 3 different plumbing companies before we found the good folks from Jolly plumbing. They were polite, friendly, and a took a job others refused to do (there were some retaining walls and a driveway in the way). They even helped us move my neighbors rose bush so it wouldn’t get destroyed by the backhoe. I’ve now got a fresh new sewer line I’m confident will last for many years to come, I know who to call if I have any issues, my neighbor is happy his roses weren’t killed, and they even improved on my sump pump lines when they started the clean up phase of things.Thanks!!
Today, Tino Williams from Jolly Plumbing came to perform the annual inspection. He is very professional, courteous, and was very considerate of our home. He called 30 minutes out so we knew when to expect him. He tested the water quality and checked all the plumbing in the house. We use Jolly Plumbing because of their great technicians like Tino.
Called for leaking faucet. Work performed correctly and quickly. However, had them out in January for a similar repair that took approx. 15 minutes and was $125, which sounded fair as I expect roughly 1 hour minimum billing even if it takes less time. Had them out today, fixed faucet again (not the same faucet) approx. 15 minutes and fee was $240!!!! Almost double?!! Called the office and spoke to service manager Ryan. He explained they’ve changed their billing structure (to gouge, I guess?) and $240 was not an error. Note technician did give me this price before performing the work and I had him proceed rather than sending him on his way and calling elsewhere and waiting for another service call etc. I just won’t be using them again in the future, unfortunately. Beware if you’re a repeat customer you may be in for a surprise, and if you’re a new customer, you may want to get other quotes first.
Stefanie Preston
a month ago
We had a leak with our outdoor faucet and surprisingly Jolly plumbing was able to come out the same day! Service was great, Shawn was great and thorough, everyone was super nice. This was our first time with Jolly Plumbing and we will def be using and tecimmending them in the future! Thank you!
Elizabeth Tucker
a year ago
Our technicians Jake and Cody were excellent, install was done in one day, very smooth process. Our sales rep Shawn was great with explaining products and services initially selling us onto Jolly. Very pleased would highly recommend!
Great service. I use them for all my rental properties. This crew in particular for the hvac department was the best we’ve worked with.
Alex Lustenberg
7 years ago
had a after hours septic emergency on Saturday night; main line had clogged and backed up into the basement. called Jolly and they were there within 90 minutes. Follow up visit on Monday showed up on site within two hours of scheduling. $350 for an emergency snaking, and $325 for the follow up septic tank pump out.Professional and courteous throughout. Kept all the heavy equipment on the driveway, and all the dirty bits of tooling off the floor. Would recommend.
Adam B (The_Big_52)
6 years ago
Great company. I own a local appliance repair company where we often come across plumbing issues. I instruct all of my technicians to refer these issues to Jolly. They have a history of excellent service and I know I can recommend them with full confidence and that the job will be done well.
Tyler and Dustin were on time for my appointment, were professional and friendly. They had the new water heater installed in about two hours. I highly recommend Jolly Plumbing.This was the third time I've called on Jolly Plumbing for a service, this time for a toilet problem. Tyler is great to work with, friendly, explaining what he is doing and works efficiently and does a great job.Logan conducted my Jolly Home plan plumbing inspection today. I was pleased with his friendly manner and review of my plumbing. This is an important service to know everything is in good shape!
Cindy Ledford
8 months ago
Jolly Plumbing and Heating has always been wonderful! I’ve used them for both their plumbing and heating services. Victor was my most recent technician and he was wonderful. He communicated with me all along the way and took the time to answer all my questions as he repaired my heating. So appreciative of him and Jolly.
Nancy Jo Rettig
3 weeks ago
On Monday August 7th, Erick and Shawn came to clear drains and use the camera. Erick no-showed the following day. We called. Jolly sent another who contradicted the conclusion and declined to use the camera. The sinks that Shawn cleared are exactly the same as before. Super slow. Thanks for nothing guys. And you charge WAY too much.
Ashley Sevier
9 months ago
We’ve used Jolly a couple of times recently, and have been very satisfied with the service. They are easy to get ahold of, flexible in their scheduling availability, and are thorough in the jobs they have come out to do. Logan with Jolly has been awesome. He explained in detail the things that needed to be done as well as why they were necessary. He completed the job, plus checked a couple other things to make sure we weren’t trending toward another problem. Will definitely continue to use them!
Mark Arbuckle
3 months ago
Upon Isaiah’s arrival, he was very professional and courteous.After an inspection of the hose bib and location of the actual soldered fitting(in very difficult location);Isaiah explained, in order to repair/replace the hose bib he would have to cut into an area of the finished basement ceiling to locate the hose bib solder joint. Isaiah stated he would complete the repair by installing a new hose bib assembly and include a ball valve for water shut off. Isaiah also stated he would complete the repair by constructing an access panel.My thoughts on the matter;The above explanation was a “great” Plan B.My Plan A; I asked Isaiah to replace the internal components of the hose bib. If there were any issues from that repair, then we could move to Plan B.Isaiah agreed.After making a phone call to the parts house, Isaiah departed and soon Returned with the necessary parts to complete the repair.To date the repair has held up with no leaks and much improvement noted in overall function. Thank you Isaiah.Suggestion for Jolly Plumbing:If there’s a logical, less problematic repair option(as in my case), refrain from explaining the initial repair with the “worst case” (Plan B) scenario.Causes the customer to experience shock/anxiety.My humble opinion of course.Make no mistake, Isaiah was Great.He has a passion for customer service. AAA+++
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