Best Emergency Furnace Repair Service in Cincinnati OH

customer service was terrible. when I called the person that answered the phone did not state the companies name I was a little thrown off so I ask is this Frank Niesen. This person replied he isnt in Im like is this the company he was like you didn't say the company Frank Niesen is a person and hung up on me. I will take my money to a company that's wants it.

I was very impressed with their communication and professionalism. I received a text ahead of the technician arriving on-site. They were able to quickly provide what I needed.

Shawn Booker does excellent work! Very thorough. Very professional.

Shawn was great because he listened to the issues we were having and then presented several options of how to address it. He was professional yet personable so it felt more like having someone you know take care of something around the house. Unlike a friend though, we couldn’t pay him with a case of beer.

Nice friendly technician(2). Respectful. Well done installation. Didnt take as long as I thought it would. They replaced what they couldn't fix. The only thing is they ran the line to the AC below the ceiling joists. I didn't realize it while they were here.. I'm in the process of finishing my basement and the line is in an ackward place. I wish they had talked to me before running it there. Bummer.Update: they came back and moved the line. Came back again when I was concerned about an odd sound. Secured a loose bolt that was the source of the issue.I'm very pleased.

I have family in the HVAC business and know what a demanding job it is. I was so impressed with your team's service and attitude. It was a hot day and my AC unit was not easy to access. You came highly recommended and delivered!!

Our service members were Dave and Jason . Both arrived fast and helped unclog our driveway drain . Seeing that it was a slopped driveway and would cause us more issues down the road they both talked with us to help us find the best solution to our problem. Truly appreciate them both !

POOR customer service!!!! Scheduled an appt to have my septic checked & cleaned, I new to the world of septic systems. My appt window was 8am-12pm. 12:30 rolls around, no call no show, I call the office & am rudely told I'm on the schedule, he's at another job & will call me when he's headed my way. Here we are, 3:15pm & I just got a call for them to show up by 4!! I sorry, does Jolly plumbing believe their customers have nothing else to do, no job, family obligations, etc & they should just sit around and wait in them. When I called again, I was a little testy, rightfully so, but again was rudely told I'm on the schedule and Well sorry. Very POOR Jolly. I'll be passing this experience along to others for sure.

Tony is a good guy

Alex was on time, thorough in his work and did not try to oversell me.

As the homeowner of a house that is well over 100 years old, the charm of it is matched by the not so fun surprise repairs that pop up from time to time. We have used Wingate for maintenance since moving in and recently needed to replace the AC unit. Wingate representative Aaron was the perfect person to help us with this substantial investment. Personable, professional and extremely helpful, I really appreciated that I didn't feel like I was being given a sales pitch but rather a straight forward and educational assessment and guidance to find what would be our best option. He went above and beyond to expedite the process which was fantastic. The installment team led by Justin was punctual, efficient and polite and I highly recommend Wingate for those important repairs/replacements needed to maintain the comfort of your home.

I recieved 4 estimates for my hot water replacement and the professionalism of Five Star Home Services was by far the best of all the companies. The installation crew were very courteous, neat and knowledgeable. The recommendations that were made fit perfectly with my plumbing needs. I have already recommended this company to friends and family. I will only use them for all of my future plumbing needs!! 5 star company!!

Called Herrmann Services ( no hot water). Scott arrived 1.5 hours after calling. He was very professional, polite, knowledgeable-even with the bad news ( new tank), he was very comforting. Installed, hot water again, and he cleaned up his mess. Sad/ happy. Highly recommend. Melanie and Patty are great, as well. They keep it going. Thank you.