Best Sump / Ejector Pumps in Chicago IL

Really delighted by the quick service, helpfulness, and attention to detail from Rocket Plumbers. After the initial assessment, they organized themselves to take care of two issues in the next visit, helped me to get required elements for my condo building management, and were clear and direct about costs and timing. Appreciate their good work and professionalism

5 Stars all the way!!! I called Rob, last spring, to see about options for some kind of flood control for my basement. I liked that he offers several different options depending on the individual situation. Though I knew I would probably hire Rob after our first phone conversation - he doesn't come out for free estimates. He actually cables the sewer line to locate everything pertaining to the job. I brought him in last - since I knew my sewer line needed some rodding anyway.

I talked to 5 different companies, 4 of which gave me detailed estimates. My instincts were correct to hire Rob. He came out with John on a Saturday to do the evaluation and rod our line. They thoroughly explained everything with our current systems and the best solutions. We decided to go with a 'modified overhead sewer system. The basement drains, toilet, and washer/dryer are no longer connected to the city sewer line. They now drain into an ejector pit which pumps the waste water up to the main stack. Sewer will never flood my basement. I think there needs to be 6 feet of water outside in order for gravity to push the sewage up to my first floor..

Rob called with the estimate 2 days later - gave me the price $6000. After talking to the other companies, I was ready to pull the trigger on this one. Great news was they could start tomorrow.

They showed up on time ready to work (Jermaine and Ed). Friendly and hardworking. Worked all day excavating the basement floor. After 1 or 2 days we talked to Rob about having some rough in plumbing so we can build a bathroom down there. They threw that in for $1500 and also moved my Hot Water Heater and added an extra floor vent. This was a big job and every one of the workers were first rate - Jermaine, Ed, John, Luke, and of course Rob. Job took 5 days.

Communication with Tom, in the office, was also pleasant.

Excellent job by all of them - I couldn't be happier. And they finished a couple of days before our first big rain - I slept easy that night.

Thanks Rob! Hope to see you soon - we want to upgrade some of our old plumbing lines and of course get started on that bathroom.

Our plumber, Ed Flores, arrived promptly, was very personable, very thorough and did a great job. He assessed the problem, made some short term fixes, and laid out a plan for a permanent fix. Excellent service. Very reasonable.

They were very responsive and came out quickly. They assessed the cause of the leak and took action to fix the problem. The plumber was very helpful and professional. We would definitely recommend Apex and will use them again for any future plumbing needs.

Wonderful quality work and service. Very professional and extremely knowledgeable and skilled. I was having a problem with my tub and sink being clogged up. Eric was great with explaining everything from A to Z. He is definitely a great asset and someone that I would recommend to anyone.

Juan came out today within an hour of an emergency call. We've had them out before and he knows our unique plumbing situation (1885 built bungalow). Always quick to respond with a solution that works. I highly recommend for all plumbing needs. Thank you again, Juan!

Extremely report and unprofessional employees

J Blanton has helped me several times now from replacing my water heater to fixing my heating! The technicians have always been so nice and helpful. They take their time to explain everything that needs to be done. I’m so appreciative for Chris coming out several times for quick fixes or big projects! Highly recommend!

Called Kavana's Plumbing and Heating for main line issue. Henry Wright- owner/plumber came out and resolved issue with main line and replaced shower head and faucet head. I was very pleased with the time taken to do the complete job. Henry was quick and efficient. He explained what he needed to do and how much it would cost so that I understood everything. I have had no other problems since. If something else comes up, I will definitely call Kavana's Plumbing and Heating again. I was one hundred percent satisfied with the service that I received and the time in which it was completed.

We called more than a week ago to get an appointment. Appointment day comes, appointment window closes, neither hide nor hair of anyone from this company. I tried calling them in the last 15 minutes of the appt window, and the exceedingly rude answering service simply asks, Is your appointment window done yet? Well no. Then call back after it's past and no one shows up. Worthless. Call again after the window passes, I'm on hold for 10 minutes, same lady answers and tells us the service person will call. 20 more minutes he calls to tell us he never had a ticket with us. Now I have to wait until Monday for THEM to call ME back, most likely to wait another week for an appt. Nothing during the week of course because they have banker's hours and it costs time and a half for anything after 5pm, you know, when most people are home and available. The available 24 hours is a lie, anything outside of banker's hours will cost you an arm and a leg. Worthless. Save yourself time and frustration, find another company.

Helpful plumbers

My experience with Sam's Plumbing And Rodding was excellent from start to finish. I appreciate the level of customer service and professionalism which was provided. I received a call approximately 30 minutes prior to the technician arriving so that I could meet them. He arrived, explained what repair was needed and kept me informed through the process.

Fettes Love & Sieben falsified information in a report they created on 5/21/2012.
If you are looking for a company to falsify plumbing documents/reports give them a call.

They also billed us for work performed on 5/23/2012 (two hours of work 251 dollars) for rodding out a pipe which took less than ten minutes. I don't even think the plumber was present for 5 minutes.

When I contacted them via phone and email (3 times) they simply did not respond. The person who signed the report is named steve and there is no last name.

Steve is a complete liar and a crook; I think he spent to much time with his head in a toilet bowel.

Came early same day as I called, super professional very quick, answered all my questions on how to maintain following the job! Thank you

John was great from the beginning. Before we even hired him, I sent John some pictures of some work my neighbor was having done very close to my property line and John came out that day to make sure the other company wasn't interfering with anything on my end and he was actually able to get the city inspector over the same day just to double check the neighbors work as well. As far as my work goes, John and his guys did amazing work. Only took them 2 days to finish installing a flapper(parital flood control system) in my front yard. I would 100% recommend John @ Loves Plumbing and Sewer. I am actually going to hire him again soon to install plumbing for a new bathroom in our basement.

When the my below neighbors alerted me of a leak from my toilet I called Apex immediately. They were prompt on time, quick to repair, friendly, and informative. I will definitely call them in the future.

Sinks-N-Sumps was easy to reach and was able to fix my toilet within a few hours of my call on a Sunday morning. Friendly, fast, efficient service! Will definitely use again for future plumbing needs.

Great service all way on time and great price

Service was awesome! They were prompt and honest. Their thorough work saved me money and helped me through having the city repair my drain.

I’ve used Hamzah and his team for the past 5 years and has been always a great help and never let me down, totally recommend him for your new construction projects or service calls
Professional and responsive and reasonable on prices and get the job done of course