Best Frozen Pipes in Chicago IL

Bought a Rheem Tankless Hot Water Heater and had a contractor install it. I wasn't happy with the answers or remedy I received from my contractor when the first time I went to do laundry, the unit was making loud noises and vibrating. I called Rheem customer care center and spoke to a technician. Everything I described was pointing to a ventilation problem. I told my contractor and he came out and said he didn't see a venting problem.
That's when I went on line at Rheem and there was a list of 27 Plumbers recommended that were Tankless experts. I called John Baetnke & Son because they were the closest. After reviewing the problem, the tech called Rheem tech support. The tech said he was told by Rheem that either 2 inch or 3 inch PVC vent pipes should be used but not a mixture. My contractor used 2 inch pipes for the first 15 inches that lead to 3 inch pipes the rest of the way. The tech said he would have to reschedule since he didn't have the 3 inch pipes. I paid $180 for that visit. He said that the work work would cost $800 to replace the 2 inch to 3 inch, 15 to 18 inches in length to resolve the problem. I needed the problem resolved so I agreed. He came back a couple of days later and replaced the pipes but the loud noise and vibration was still there. He said it was a venting issue per Rheem. To stop the vibrating, he put 3 screws into the cover but it still was vibrating and loud. My wife said check the outside venting so he went to get a tall ladder. Upon return, he said the ladder wasn't tall enough to reach the vent. But my wife paid the bill. I called Rheem and told them I wasn't spending any more money to a system that wasn't working properly. So Rheem tech support, Linda sent out their Warranty crew and they replaced the unit, but it still made a loud noise and was still vibrating. They said it was the outside vent. They didn't have a ladder tall enough but went they got close enough, they could see the heat venting from the side cover vs the exhaust hole. They determined the cover outside was on backwards. I called my General Contractor a told him of the finding and when he came out with a tall ladder, his worker reversed the cover and the loud noise and vibrating stopped. I paid $1000+ total to John Baetnke & Son Plumbing to resolve my problem which wasn't resolved. Disappointed in the cost for work not resolved and in my General Contractor.

Peter

Stood up twice for a total of 8 hours, then when I called back was told I had the day wrong and didn't answer my phone...In a very unprofessional manner Never use this business.

What a blessing Rocket Plumbing was to our house! They were able to help us when other companies would not. We had a plugged sewer line and they were able to come and assess the situation in a timely manner. They were extremely respectful and knowledgeable, and thoroughly explained the problem. They were even able to show us the clog with their camera images. We were impressed at how quickly and efficiently they worked with their hydro jet system to clean out the sewer clog. We know who we are going to call for any future plumbing needs! Thank you, Mike!

Eugene and team do an excellent job every time. We have solicited their services on a number of occasions for our fitness center. They know what they’re doing! We also love that they are a local, family run business. First Chicago Plumbing is our go-to plumbing contractor.

VanDerBosch Plumbing has helped my husband and I numerous times with a range of fixes in our apartment. From garbage disposals to radiator issues to bathroom plumbing, these guys consistently offer the highest quality work and customer service. Every time a plumber arrives from the company, they explain to us in detail what their assessment of the situation is, which enables us to make an informed decision about how to proceed. They are teachers who care about their craft and the services that they offer. You cannot go wrong going with these guys!

Quality work. Response time was incredible and discussed options to resolve our flooding issue in our basement. I have and will continue to recommend they to anyone who needs plumbing assistance.

Did great work! Unclogged sewer main and tightened loose pipes, no complaints!

Mike done an amazing job finding and resolving the sewer leak problem.

Best company! Responsive, honest, professional, knowledgeable, and fair pricing.

Called for an emergency weekend appointment at 9pm Saturday. Said someone would come out. 2 hours after I called I had not heard anything. I called the office abd Person assured us someone would be out and would call us soon. At midnight I assumed no one was coming and went to bed. No call, no show all weekend when I have sewage flooding my house. Totally unacceptable as a business.

Dominick is the man. Called him up in the afternoon and he was at my place by the evening. He is a friendly guy with a great work ethic, and he's very fair. He did a great job and I'd definitely recommend him.

Called All Star Plumbing & Sewer the morning after Thanksgiving to take a look at our sump pump that was misbehaving. Set-up an appointment for the next day. Mike came and replaced our pump and hydro jetted our main sewer line to the street as it was also blocked. He even solved a problem with our laundry sink that I assumed was just the nature of the sink. Was given options and prices for what could be done along the way and Mike explained what was happening throughout. Easy and friendly to work with. Hope I don't need a plumber again in the near future but if I do I will not hesitate to call them again.

Sam is very knowledgeable and always in time. This is my second time using savior plumbers and they do fantastic work every time. They are clean and reasonable when it comes to pricing.
Highly recommended
Thanks sam and savior plumbers crew.

Ask for Lenny. He is great!

Always did a great job

Great service - very knowledgeable. Very reasonable fees. Very happy with service

Brandon was awesome. Came out within an hour of me calling and was able to get my drain unclogged. Would definitely have them out again.

A great experience. Jim is professional, courteous and timely. Highly recommended.

Great work! Fair price! Done the right way the first time!

They are very knowledgeable and reasonable prices for the work they do.