Best Clogged Pipes in Chicago IL

Wonderful company, Great People, Will Always be a customer now!!!

Tenant's toilet was slow to drain...called Roto-Rooter and Kelly came out the next day! I was notified an hour before he arrived; he was right on time. After a few minutes, he accessed what needed to be replaced, and within 15 minutes he was done. Very nice young man. Will not hesitate to call with any other repairs.

Great work done in a commercial place. Fixed everything a different plumber couldn't.

First Chicago quickly made time for me and did excellent work. Will use them again in the future.

Wonderful to work with !!

Great service Henry did a acceptional job I would recommend his services to anyone.

These people are the epitome of shady plumbers. A repair had to be conducted in a hurry and someone less knowledgeable had to supervise it and they saw $ signs and took advantage of the situation. Charged $850 to replace a shower cartridge and a toilet mechanism - $50 of parts and 30 minutes of work for them. Refused to provide a detailed invoice (that I needed for reimbursement). Actually did not use the right shower cartridge the first time, but hid it and charged the money anyway. Only when I called them out on it, since the shower did not work right, they came back to fix the shower for real. Avoid, unless you want to be ripped off by a couple of shady characters.

I contacted Mr. Burris on the recommendation of a neighbor. Prior to meeting Mr. Burris, I was told by two other plumbers (allegedly with years of experience) that tree roots had infiltrated the sewer line to such an extent that the only option was to dig up the floor of a finished basement to replace the pipe at a cost of thousands of dollars not including the cost to replace the flooring. I asked them about more conservative options, rodding, Hydro jetting, etc. They ruled all of them out and stated it was beyond repair. They insisted that my only option was to dig and replace. In my first conversation with Mr. Burris, he assured me he had seen this movie before, and he could solve the problem. He diagnosed the problem and cleared the sewer line. Instead of a jack hammer he used his skill, knowledge and experience garnered over 60 years to do what the other plumbers could or would not do at a fraction of the cost of replacing the line. He was prompt, thorough and competent. I am delighted with the outcome. In the future I will only call Burris and Sons for my plumbing needs.

It is my extreme pleasure to respond to your survey regarding Mr. Donnie, Ballard of Chicago suburban Plumbing. From the very onset of my interaction with Mr. Ballard, he exhibited exceptional knowledge, courtesy, and expertise as it related to the issue with my plumbing service line.

he answered all my questions in layman‘s terms that I was able to comprehend, and from the beginning, put my mind at rest that I had made not only the right decision with the vendor, but I lucked out With your employee who was assigned to my home. His analysis of the problem was spot on. Even before he had even dug into my front yard. In addition on every occasion that I reached out to Mr Ballard he promptly returned my calls, and was responsive to my insurance provider in my efforts to do receive reimbursement. Lastly, my observation of Mr. Ballard, with his two young staff people was exceptional and his teaching methods sharing his from what I understand is over 30 years of experience. I would highly recommend your company to anyone who has. Any plumbing issues. As a result, the last time I saw Donnie, I got a bunch of his business cards to share with my friends and colleagues, all of whom have homes and many of whom have real estate properties.thank you
Alan Mathis

Best company! Responsive, honest, professional, knowledgeable, and fair pricing.

We called them out and they continued to make up issues as they worked that of course would cost more to fix. They were able to turn a $300 job into a $1000 fix. Dishonest people who have no interest in repeat business.

Very flexible around working with me during a leak and was upfront and transparent about what they could do and what next steps would entail.

Honest, reasonable, prompt, knowledgeable, well-connected and good relationship with city water department. Three generations and clearly customer focused. Every person I interacted with had the same warm, honest and calm demeanor. A well-run Chicago business. Interacted with Janice, Jane, Wayne, Tim and Dave and everyone was fantastic.

Company is legit and worth trusted.Thank you for amazing job!! We will use again

Well they say 3rd time is the charm....we had two other companies to repair our plumbing issues and they were unsuccessful however this place came out and got their hands dirty. They new exactly what needed to be done. Very down to earth people and very knowledgeable about their business.. thank you for your service's

The team at Avantel Plumbing recently installed a new garbage disposal in my kitchen and I was very pleased with their work. They were knowledgeable, professional, and completed the job in a timely manner. I would definitely use their services again.

Best plumbers thanks bill Taylor did a great job honest plumbers

I had a big problem at home with completely clogged bathtub. That was in the evening and we couldn't even use it. I called this company and the plumber named Ben came and did the miracle job. I say miracle, because there was a problem with access to the pipes, since we live in quite old building.Ben, as well as the office lady were very nice and professional. The whole service was fast and they were courteous enough to waive some fee for us.I will definitely call the again if any plumbing issue should occur in the future!

Chris just left after replacing a sump pump that went out yesterday. I had emailed late last night, and had a response first thing this morning. This is the second time I've used Captain Rooter - the first was when a team replaced my Hot Water Heater on a Sunday night back in March. This time around, I didn't even call anyone else. They've earned my business moving forward.

Came out to fix the faucet in our bathroom tonight. Very punctual, professional and got the job done.