Description
Burris and Sons Heating, Cooling, and Plumbing located in Chicago, IL provides sales, service, and installation to all of Chicago and the surrounding areas to residents and commercial customers. We provide 24 hour service 7 Days a week. Call us today
SERVICES
24 Hour Service, A/C Repair, Ac Units, Air Conditioner, Air Conditioning Repairs, Bathroom Pipes, Cleaning Plumbing, Clogged Toilet, Drain Cleaning, Drain Clearing, Drains Jet, Electrical Work, Emergency Plumbing Services, Furnace Maintenance, Furnace Repair, Furnace Replacement, Garbage Disposal, Gas Leaks, Heating And Cooling, Heating Repairs, Heating, Air Conditioning, Hot Water Heater Replacement, Hvac Repair, Kitchen And Bathroom, Kitchen Faucet, Kitchen Repairs, Laundry Tub, Leaky Faucets, Leaky Pipes, Maintenance Heating, New Ac, New Boiler, New Furnace, Plumbing Issues, Plumbing Maintenance, Plumbing Problem, Plumbing System, Pump Replacement, Repair And Replacement, Residential And Commercial, Residential Plumbing Services, Routine Maintenance, Sewer Cleaning, Sewer System, Sink Faucet, Slow Flowing Drains, Stove Repair, Sump Pump, Water Leaks, Water Pressure, •Water leaks,
Reviews
JAMISE PERKINS
3 weeks ago
Mr. Burris is phenomenal! He was professional, punctual, proficient and personable. He was honest and eager to share his wealth of knowledge! When I inquired about an unrelated plumbing issue he willing checked it out at no additional charge and then proceeded to explain how I could do the repair myself at a fraction of the cost. I will definitely use this business in the future and will refer them to all of my family and friends.
Walter Gillespie
2 weeks ago
Mr. Burris came to my house right away and addressed the issue we were having in our bathroom. He was not only timely, he was thorough in explaining the issue and the repair. He charged a very fair price. He will always be my first call for repairs. Thank you, Mr. Burris!
Joseph Kelner
6 months ago
Mr Burris is the best! Another company told me the circulation pump had failed on my boiler system and quoted almost $6k to replace it.
I spoke with Mr. Burris after getting his info from a neighbor, he was emphatic that the pump is fine and just needed some minor work. Sure enough, he was right! $245 later we are back to normal!
I appreciate his troubleshooting mindset, and how he strives to repair things rather than just jumping to conclusions about replacing very expensive and complicated equipment. I'll be calling Mr. Burris for any boiler/plumbing needs in the future!
Ellis Agnew-Downs
6 months ago
I haven’t had my furnace serviced in years, not
Only did Mr Burris do an amazing job, he was very knowledgeable in explaining the issue I was having! He went floor by floor in my 3 flat and made sure my heating system was in top top shape!
We found a leaky valve and before I could come back upstairs he had it fixed….
A true heating and cooling guru!
I’d recommend to anyone
Thank you again
I called for service at my home and my mom's home. He was able to fix my AC unit when others told me I needed a new unit and at a good price. Also fixed my mom's furnace within hours of calling. If you want good honest service Burris is the one to call. Highly recommended.
Mr. Burris is the only person I call when my furnace needs servicing. My family have been loyal customers for over 30years. We can always count on him to be honest, fair and exceptionally quick to respond and fix the problem right away! If you’re looking for a company to treat you right, look no further.
Mr Burris is a charming, mature gentleman who comes across as friendly and helpful. He was very chatty and VERY persuasive that he talked me out of cleaning out the sewer line. He suggested he could save me money by pouring vast amounts of rock salt down the drains and inside the catch basin. Foolishly, I agreed and paid for that service.
The problem, however, was not resolved. I called back the next day, and Mr Burris came back to rod out the sewer line as I originally requested. Given all the talk of him being fair and just etc, I thought he would deduct the money I already paid previously for him to put rock salt down the drain. After all, he promised it would work and it would save me money. No such luck!
Less than 6 months later, unlike ever before, the sewer line was blocked again. This time, the blockage was more extensive. Instead of having a clear sewer line for at least a year, I had to spend more to clean out a bigger mess. I had mud backing up out of my drains even.
Mr Burris, it would be nice and just, if one of these days you acknowledged at least one of your mistakes. Witty, passive-aggressive comments blaming your customers can only get you so far, Sir.
Diandra Asbaty
5 months ago
On one of the coldest nights of the year, Mr. Burris saved the day. Our furnace went out and after four seasons told us it would be $10k, I called my father and he said he “had a guy.” Mr. Burris is special. Not only has he been fixing furnaces for over 60 years- he’s a kind man with patience to figure out the problem. We had a few laughs while he was at my home and he showed me the importance of getting a second opinion from an honest source. I’m so relieved that I now can say “I’ve got a guy.” Mr. Burris for President!
Roz Harrison
3 months ago
Mr. Burris got us out of a bind with our heat. After we called, he responded by phone right away to give an idea of what could be wrong. We made an appointment for the next day. Much to our pleasant surprise, he called early the next morning, letting us know he was on his way. Prompt, professional -- we are thankful.
Mr. Burris is more than a 3rd generation expert in plumbing and HVAC services. Mr. Burris is without question the absolute “Master of the Craft”! It has been an honor to have met his team and have them service my home. His savvy-know how, technical expertise and exceptional customer service remind me of the “work ethic” from a bygone era of generations past. He, Ken the plumber, and their team were prompt, efficient, and meticulous in every detail.
My problem was complex and I was very fortunate to find Mr. Burris. I had a burst pipe that prevented me from heating my home. I had previously met with three (3) HVAC specialists that week - including one that regularly advertises on television. I was unimpressed with all three. They boasted about their commercial, industrial and residential experiences but could not offer a “precise” resolution to my problem. I was uncomfortable not knowing what to expect. Fortunately. I received a strong recommendation to call Mr. Burris. When he learned I had no heat, he said “I’m on my way!”
What impressed me most of all was Mr. Burris’s confidence and extensive experience working in a home like mine. Unlike the other HVAC contractors I met. Mr. Burris was very decisive and reassuring. He knows this business. He takes pride in his craft and his family’s tradition of service. True to their motto: “They treat all of their customers like part of the family”.
As soon as he entered my home that evening, he told me it was over 100 years old. He said: “old houses are challenging because they are structurally different than newer, modern homes.” Like an architectural engineer, he knew my home’s plumbing layout, which direction pipes were installed, and the science behind my heating system.
Within minutes, Mr. Burris identified the precise location of my problem. He contacted Ken the plumber and gave him a directive in less than 60 seconds. Both genuinely cared about my comfort and preserving the integrity of my heating system. They were insistent: “We’ve got to get her some heat. The temperature is going to drop below freezing this weekend”.
Ken’s appointment was 9:00 am the following day. He called around 8:00 am and was at my door by 8:30 am. Mr. Burris called several times and even came by my home as added assurance that he stands behind the most exceptional standards of prompt, quality service. Ken and his assistant Willie were like engineers in identifying and resolving my problem. As a follow-up, both Ken and Mr. Burris contacted me in the evening and again early the next day.
Most impressive were their competency, integrity, efficiency, and affordable prices. Mr. Burris takes pride in his craft and is the embodiment of his family’s tradition of professional excellence and quality service in the HVAC industry that began 105 years ago, in 1917.
Burris & Sons Heating Cooling and Plumbing are legends and have achieved notoriety as one of Chicago’s most valued and trusted HVAC resources, including endorsements from Peoples Gas and Northern Gas. Thank you Mr. Burris for being “the best of breed and the best of class”! My gratitude to you and your team for your thoughtfulness, exceptional service, and affordable prices is beyond measure!
Vickie Harris
6 months ago
My furnace didn’t start up the day before the cold wave came through. I said, Lord who do I call. I was driving on near 87th & Stoney Island where I saw Mr. Burris driving his company truck. I called to schedule service. Mr. Burris came out on time. He discovered the problem immediately which was the fan belt.He made the repair within minutes. I was very pleased to have heat on the coldest night of the season. Mr. Burris is the man to call for all your HVAC or plumbing work. He is a true gem & asset to the community.
Mr. Burris received a resolution from the City Council of the City of Chicago, IL
Thank you for your honor & sacrifice as a veteran. November 9, 2022 was your birthday. Happy Birthday and May God bless you with many more!
Don't let the home made signs in the ad fool you. This company is TOP notch all the way around. I will recommend them to EVERYONE. Handled my issue with that Old School touch! No short cuts or nickel and dimming. Straight off the cuff service. Heaven sent. Thank you Mr. Burris. May God continue to bless you and your family because you are truly a blessing!
Deneen Gillespie
4 weeks ago
Mr. Burris is a class act. He was on time and got my dad's furnace and water heater working perfectly for a fair rate. He is and will always be my first call. Trust me, you want to go with him first. Thank you, Mr. Burris!
Anytime Cleaning
a month ago
Call to make an appointment on Friday and was given a time frame between 10 and 12 today. Not only did no one showed up, I was given a call 5 minutes before 12pm and no one showed up as mentioned. When speaking to Burris, he mentioned to me that he never shows up although that's what I was told would happened and he also mentioned that he had a doctor's appointment which to me didn't make sense if you knew this upfront then why give me the time frame. It's unfortunate that this happens a lot with black owned businesses and this is part of the reason why it's difficult to do business with black owners when you have this lack of professionalism and lack of people showing up when making appointments. It really sucks because, all of the reviews and feedback were promising but I guess everyone's experience is different. Would not Recommend!
Alicia Mallett
2 weeks ago
Mr. Burris was so professional and knowledgeable about what he was doing. Will definitely do business with him again.
We have used Burris&sons for several services and with each time we received outstanding work . Mr.Burris is very knowledgeable and professional and get any job done in a timely matter. He has a great personality and compassionate throughout any troubles your experiencing in your home . Not only does he complete your service with great results, but he also gives advice that will help prevent incidents in your home . Prices always reasonable appointments always on time and sharp. The staff members are respectful and professional when getting calls through with quick responses. Mr. Burris is the only person who’s company is trusted to do repairs to our home . I’m More than satisfied with this company !!?
Albert Travis
7 months ago
Mr Burris is the Best I’ve ever dealt with , he was professional and very Knowledgeable and so down to earth . He got my old boiler working when no one else would, he a Genius , I would recommend him to all my friends and Family and associates
lolita bradley
a year ago
Mr Burris came out to check and clean the boiler. He was very thorough, knowledgeable, inexpensive, friendly and honest. He had the boiler up and running in a timely manner.
I would definitely use his company again for all my cooling and heating needs from now on and I will be recommending him to all my family and friends.
Thank you Mr Burris for sharing your knowledge and being a great asset to the community.
Rob Saunders
6 months ago
Highly Recommended, reliable, honest and affordable. I had some problem with my Furnace. called Burris and Sons and few hours later problem solved. Thank you Mr. Burris
Robert S.
Mr. Burris is a rockstar! He was prompt and kept his promise, which is rare these days. I would trust him for any of my plumbing needs!
DANESHIA Hamilton
11 months ago
Mr Burris was professional, courteous, very experienced and God sent. I called him to light the pilot on my electric hot water tank and he noticed that it had water damage from a flood and said we may have to get a new one. He then realized that he could try one more thing and just happen to have the specific wires on hand and he got it working. He saved us hundreds of dollars by fixing what many felt like was a lost cause. Thank God for Mr. Burris!
James Warren (CCD)
6 months ago
After I woke up to a cold house, I called Mr. Burris. He arrived at my home promptly and quickly diagnosed my problem. Mr. Burris provided friendly and efficient service.
He arrived on time, walked me through the diagnosis, showed me what went wrong, and showed me how to fix it next time. His charge was reasonable and has a great sense of humor. I will recommend him to my friend and associates.
Charles Wade
8 months ago
My Sink has been saved , I have been trying to unclog the kitchen drain for a Month with two well known plumbing companys who previously attempted and failed . Mr.Burris came in and explained play by play on what he was doing and how to maintain a clear drain in the future , now I can rest assured that I will not use anyone else but Burris & Sons if I have anymore troubles...Thank you Sir I think you saved my Marriage lol .
Ella Daniels
9 months ago
Today was a dream come true for me! I have always wanted a good, reasonable plumber; now, I got a plumber for life! Mr. Burris did an awesome job. All I needed was my bath tub rodded, but you better believe he will be the only one I call for future plumbing services. He was in & out and left lots of nuggets on life’s lessons. His service was most enjoyable!
Dr CJ Mimee, PT, DPT
7 months ago
Fantastic, nothing else. Mr Burris is not only a very nice person (my dog is super picky and immediately felt at ease with him), but more importantly he's incredibly knowledgeable and thorough. He clearly still enjoys his craft, even after who knows how many decades of doing it. He even fought Chicago Marathon traffic to come out on a Sunday!
We had him out to evaluate some (what we thought was) serious leaking in the basement and in the walls between two condos. He walked me through every step, making sure I understood the mechanics of what is happening and then listened as I said it all back to him. He told me how much to expect to pay for all the steps and to have anyone who estimates more call him to explain it in front of me. He also offered some DIY advice too to save us some money. Saving his number... probably on speed dial.
Mr. Burris is a reliable, knowledgeable, patient, and accommodating professional. He made sure I understood where and what my issue,
was. He gave step-by-step explanation fixing the leaks underneath my faucets. And he charged a very reasonable price. Mr. Burris also made sure I understood that his services are rendered all over Chicago, no need to ask he's coming LOL. I would recommend Mr. Burris' services to anyone, especially if you're in need of urgent, affordable, and quality service.
Mr. Burris is awesome! Kind, knowledgeable. Problem solver, witty, and about the business! I learned what I need to do to keep my boiler running well!This is why I support Black businesses!
Mr. Burris came and unclogged my bathroom tub, I was so worried about how much I would be charged due to I am a woman, his prices are very reasonable. He was very nice and knowledgeable. He was also quick and honest. If you are looking for a honest great plumber, look no further, I felt so comfortable with him as if he was family.
Lucinda Harrell
a year ago
Mr. Burris came out in a timely manner and cleared all drains. After we inspected the drains together he gave tips on how to maintain the drainage system for smooth flow. Other companies that came out to service our drains never gave advice and never made sure that the drains would be free flowing continuously. He was very professional and cleaned up after he was finished. I highly recommend Mr. Burris for your plumbing needs.
Mr.Burris is the best in Chicago. He is very professional and knowledgeable of everything HVAC and plumbing. I would not trust any other company with the quality of work Burris and Sons did for my home. As a family of 9, we thank Mr.Burris for his hard work and trustworthiness.
We called @10AM with basement odor and possible clog issues. Around 2PM - the time promised - Burris & Sons was here and completed the entire call in 30 minutes. As he worked, Mr. Burris explained what he was doing AND what we could do ourselves to stay rid of the smell and keep things flowing. One company quoted $900 to 'fix'.
He also blessed us on maintaining the boiler (possibly extending life another FIVE YEARS!!! What's the dollar value on that? $10K?!). Mr. Burris told us these things because he knows and he wants us to know. THAT is beautiful. The respect and consideration shown the customer, all of the knowledge and gems on ways to maintain our old home are worth way more than the $150 fee we paid. Burris & Sons is a high-quality business, indeed.
Prompt service, always willing to come out ASAP, excelling work and honest! Very helpful in explaining to me what the issue is and what needs to be done. Hard working folks!!
LaVerne Downer
2 weeks ago
Repair tub draining slow and clogged.
Provided excellent service. Definitely my go to Company.
Mr. Burris is truly a gem of all gentlemen. He absolutely is the undisputed Supreme Justice of heating and plumbing. He is the boiler whisper. He is sharp as a tack and he was fast and efficient. His reviews are accurate, he teaches while he fixes. Very pleasant, funny and customer centric. I will not use any other company to service my boiler, to do so would be a downgrade. Other providers should take notes from a living legend on how to do a job well done and provide outstanding service to your customers. Thank you Mr. Burris keep doing what you do!
TrainUpAChild Chicago
a year ago
The proprietor Mr. Burris himself came to repair my furnace and he explained every step to educate me on how he repaired my furnace and why he had to address those issues. Mr. Burris is a blessing to our community and his integrity is incomparable.
Thank you sir for your inimitable service!
Tamica Collins
11 months ago
Mr. Burris was a Blessing to me he was very professional and explained everything to me. I am so grateful and thankful for his timely response to my inquiry. The service is impeccable choose Burris & Sons you will not be disappointed.
Mr. Burris was very friendly and personable during the service. He was sure to throughly explain the issues I was having with my air conditioning/thermostat. I am appreciative of his services and if necessary I will be calling Burris & Sons for my needs.
Laouratou Balde
a year ago
Mr. Burris fixed our leaking boiler, I wish I could give him 100 stars!! Highly highly recommend, he wasn't exaggerating when he said he's a doctor about to perform a procedure. Before he arrived a notable heating and cooling company stopped by and said it'll cost $14K as there was absolutely no way to repair our steam boiler. Truly truly thankful for Mr. Burris and his expertise. He fixed our boiler, taught us how to service it ourselves going forward, and followed up to see how things are going. We couldn't recommend him enough.
Lisa Jackson
7 months ago
Last year when I made an appointment, Mr. Burris did not show up on the agreed date. He said he had it scheduled for a different day and I was willing to reschedule . But when he boasted about being the only one who is fair to “females” who know nothing about HVAC, I’m sure he meant that in the most positive way, but I declined to have him in my home. The flowery quotes are nice and I like old school, but the implicit chauvinism is just not for me.
I’m sure he will have something to say, but those are just the facts and my experience.
I recently woke up to a cold house in February. After finding out that my furnace needed repair I called Mr. Burris.
Burris & Sons Is the ABSOLUTE BEST! If you are looking for professional efficient work done on your HVAC or plumbing call Mr. Burris! His knowledge and Integrity is immediately evident and I gladly recommend this company.
THIS IS A LONG REVIEW FROM A VERY SATISFIED CUSTOMER!!!!
The company was referred to by a family friend. I had been searching for a plumber for months and the ones who actually gave me a quote it landed in the thousands. I was so distressed until I received a call back from the owner, Mr. Burris! I explained to him what my problem was and immediately he said, Ma'am you have a clogged drained but I needed to explain further because the other quotes indicated that I possibly had roots issues, collapse drains and the list went on. Mr. Burris continued to listen to me and again repeated himself, Ma'am you have a clogged drain.
He quoted me a price and scheduled a visit! Fast forward to the day of service---I greeted him at the gate and showed him the huge basin thingy in my front yard (I just couldn't believe that it was as simple as a clogged drain). He smiled and asked me to direct him to the basement (oh by the way, that's where the issue was), he completed his assessment, retrieved his tools and began to---You guessed it, unclog the drain!!!! I was dumbfounded!!!!!
But here where, I will not only highly recommend him to anyone but promote his business on my social media pages! The floor under the toilet wasn't even so to compensate he installed 2 ring waxes at no additional charge! He wanted to insure me that it wouldn't leak and it wouldn't rock! Now that's REAL consumer service! Mr. Burris' skill and knowledge is phenomenal! He is a master at his craft! Hear me no one else will service my home for heating, cooling and plumbing! His prices are affordable! For me and my household, We are TEAM Burris & Sons!!!!
williemae witt
a year ago
When I called Burris and Sons, I didn't expect him to tell me he would come on Sunday. But, Mr. Burris proved to me how dedicated he is to serving his customers., especially after having to see the eye doctor just before arriving at my home. I call this true customer service.
I called him for a problem with my toilet after two other plumbers said I needed a new toilet. Mr. Burris fixed the original problem and saw that I needed a shut-off valve which he also added. He also gave me a lesson on how valuable my toilet is and why I didn't need a new toilet.
If you're looking for good service, professionalism, and quality work, don't hesitate to call Mr. Burris.
WMWitt
I called on a Sunday and set up appointment for Monday. I was called back the same day by Mr. Burris and he had time to check out my issue the same day. While I was trying to avoid plumbers' weekend rates he assured me that there is no difference in cost of service regardless of which day you call them. Mr. Burris was able to quickly diagnose my problem and repair my broken pipes in an expeditious manner. Everyone from receptionist to Mr. Burris himself were very professional throughout my entire process. Great service. Don't hesitate to use Burris & Sons!!!
cynthia mcghee
a year ago
Mr. Burris is hilarious! But most of all Mr. Burris is very knowledgeable and professional. Rates were reasonable when he repaired our boiler heater. I called him back to keep our heating system in good shape and cleaned
I contacted Mr. Burris on the recommendation of a neighbor. Prior to meeting Mr. Burris, I was told by two other plumbers (allegedly with years of experience) that tree roots had infiltrated the sewer line to such an extent that the only option was to dig up the floor of a finished basement to replace the pipe at a cost of thousands of dollars not including the cost to replace the flooring. I asked them about more conservative options, rodding, Hydro jetting, etc. They ruled all of them out and stated it was beyond repair. They insisted that my only option was to dig and replace. In my first conversation with Mr. Burris, he assured me he had seen this movie before, and he could solve the problem. He diagnosed the problem and cleared the sewer line. Instead of a jack hammer he used his skill, knowledge and experience garnered over 60 years to do what the other plumbers could or would not do at a fraction of the cost of replacing the line. He was prompt, thorough and competent. I am delighted with the outcome. In the future I will only call Burris and Sons for my plumbing needs.
Mr. Burris was very professional and he was able to save us a ton of money! He came out the same day I called and finished the job in a couple of hours. I enjoyed his company and his sense of humor. Please use their services and use this comment as a reference.
chandra butler
a year ago
Mr. Burris is a professional and very knowledgeable. He takes the time and explain what he is doing and won't overcharge you. I would definitely recommend him for any heating, air and plumbing repairs. I have had to use him for all of them and he has come through everytime. Mr. Burris is a keeper.
Mr. Burris came out to our home, personally, and boy was he a blessing! Very friendly, very professional, and very knowledgeable. We were without air-conditioning for over a week. The temperatures were in the mid 80s to low 90s and it was miserable. My husband and I called some other contractors and their prices were through the roof! One company told us that we would need a brand new unit and that the cost would be between $3200 and 6000. However, Mr. Burris not only found that there was actually a missing piece on our AC unit, but his prices are more than fair and he saved us several thousand dollars!! I cannot recommend him enough. Thanks to Mr. Burris, we can finally have some comfort in our home during this heat wave and we absolutely plan on using his services for other things in the near future. I highly, highly recommend him and his company.
Mr. Burris spent a Sunday morning fixing a problem that flooded my basement. A job well done. Thank you.
I have been a client of Mr Burris for well over a decade. He keeps our furnace humming Our unit is what is considered vintage. I also have recommended Mr Burris to family and friends; he's always the go to person with his vast experience, knowledge, and customer service to get the job DONE! Highly recommended.
Sharron Williams
2 years ago
Mr. Burris is a great guy with valued experience and professionalism. He was the guy I needed for a job well done! He worked around my work schedule and he even came out in a thunderstorm, a man of his word with great advise! I like that!
I definitely will call upon Burris & Sons for any other home repair work that is needed. Thanks Mr. Burris, you are awesome!???
I called Mr. Burris late at night when I came home from work and discovered I had no heat. First thing the next morning Mr. Burris came to my house personally. He very quickly got all of my radiator heaters/ boiler working. He was very professional and extremely knowledgeable. He knew immediately what was wrong with my heat! I will always call Mr. Burris for any of my hearing, or plumbing in the future. While he was here he also gave me a great referral for some electrical work that I need done in my home. He went over and above and I can truly say that this has been my best home repair service that I have gotten since I moved to Chicago
Dawn Coleman
9 months ago
Mr Coleman first called me and helped me stop the water until he could arrive! He showed up earlier than he said he could and repaired the issue with such professional precision and effort that I will be using him from now on for my plumbing needs!! Great man, great work ethic, very respectful and a true gentleman!! Thank you thank you!!
Mr Burris came to bleed the air from the boiler at my place. He was super fast and charged a reasonable rate :-)
kenneth lambert
a year ago
Met Mr Burris this summer when he serviced my air conditioner when we bought a home. Winter arrived and my furnace wasn’t giving out the desired heat, called Four Seasons they recommended new furnace. Yet, Mr Burris simply cleaned temperate flame sensor appoint with pressure valve and walked me through how to maintain it no new furnace needed. He educated me, saved us much needed $$ during holiday season along with being honest avoiding an unnecessary purchase since we had only been in our home 6 months.
Mr. Burris came to our home and gave us a fair and honest assessment of our plumbing situation. He looked at the catch basin and the sump pump and could tell at a glance how we use the kitchen sink and what goes down the drain.
He genuinely wants everything to run smoothly—and he teaches you how to run preventative maintenance on your plumbing system. My grandmother used Burris and Sons years ago, and she always recommended them very highly. This is the second time Mr. Burris has come to our home, and now Burris and Sons is the only company we will use for our plumbing and heating needs. They are simply excellent. Reasonable, honest, and excellent!
Michele L. Larimer
7 months ago
Burris and Sons was timely, helpful, and took care of the clog in our plumbing. I appreciated his thoughtfulness and responsiveness to get the job done right.
Called Mr. Burris yesterday to schedule service for my shower today and I was not disappointed! He showed up full of energy, knowledge and know-how! He even showed me how to remove my drain (all my attempts in the past were unsuccessful) on my own! He worked quickly with great professionalism and humor. I highly recommend him!
I called because I had sewage water coming up from my basement drain. Mr. Burris came out and told me the pipe to the street was clear so no need to rod it out, which meant huge savings for me! Instead he took the time to give me some great tips to prevent issues in the future and I ended up just having to pay $145 service call vs. the $495 rod fee! Great service and very trustworthy individual. I highly recommend!
Quinarra Brown
4 years ago
I've had Mr. Burris service my steam boiler twice. The first time was just for preventative maintenance, and the second time was for a repair. I have had a hard time finding a highly recommended person who services my area. Mr. Burris drove from the south side to the west side for a pretty small job, and I am grateful for that. My problems have been resolved, and I plan to contact him again soon for plumbing work.
We had a leak under our kitchen sink that I could not diagnose. Mr. Burris spotted the cause quickly, recommended a solution and returned to to fix it, overcoming some unexpected complications with ease and expert creativity. He is a pleasure to do work with. He also has the most interesting and wonderful plumbing/heating van in the country, make sure to read all the signage on it.
Burris and Sons has been our plumber since we bought our home. We can always count on him for an honest assessment and fair price. He always asks questions to see if we can fix the problem first before coming out. He teaches me new things every time he comes and I really feel that he has our best interests at heart. I also love that it always Black history year at Burris and Sons.
Burris and Sons was the first company I called about my heating unit. They called when they were on their way and came an hour earlier than expected. The moment Mr. Burris heard the system he knew what the issue was and fixed it immediately. This was painless and I recommend this company with high marks.
Burris & Son is a South Shore staple in business for more than 40+ years they provide exemplary service. If you want true, fare and honest estimates with top notch service, I highly recommend the. Mr. Burris is charming and knowledgeable you won't be disappointed.
Servicing my family since 1974.
I had just closed on my house on 03/26/20 Wednesday, and then discovered a little puddle of water in my basement by the floor drain and furnace today, 03/28/20 Sat. I have not even moved in my house yet so I was freaking out. The home warranty company I purchased, American Home Shield Warranty, were horrible! When I called them to send a plumber, they said they would send one asap and have them call me. Well, I kept calling them, and gave up after waiting for three hours since no one would follow up on my service request.
So, I decided to do a google search for plumbers and found Mr. Burris' company. I decided to call them. Mr. Burris called me in less than an hour and asked what the problem was. When I told him the problem, he said that he was coming right away.
Not only did Mr. Burris diagnose the problem right away, he fixed it. The water turned out not to be anything major. Mr. Burris was honest and he did not try to advantage of me since I was a new homeowner. He went above and beyond his duty. He educated me on my heating, cooling, and plumbing system and that is priceless.
Thank God for Mr. Burris. He is the best in the industry! And I highly recommend him.
Mr. Burris is amazing. He is a master plumber and he knows how to maintain and repair steam boilers better than anyone I’ve seen. Not only will he fix your boiler (I was certain that mine was beyond repair - I was wrong) but he’ll show you how to maintain it. He was professional, courteous, and extremely knowledgeable. His prices were fair. I ll definitely call him first for all of my heating and plumbing needs.
Davone Robinson
3 years ago
Recently, I bought a home and had some issues with the hot water heater. I contacted the Burris and Sons company to see if they could help me with my issue and receptionist was kind with helping outline my issue and provided me some times over the weekend for when Mr. Burris could help with my water heater issue which I am particularly grateful he works weekends. So Burris did a follow up before he arrived at my home to make sure he was bringing the right parts.
He arrived early, and he first contacted the water heater company to see if he could save me some money on parts. Then as he fixed the water heater, he told me exactly what he was doing. I really appreciate the work he did.
Thanks again,
Mr. Burris
Mr. Burris came to fix my furnace today and did a great job! He was fast efficient and effective! Not only did he fix my furnace, I also had an issue with my kitchen faucet and asked him to look at it on his way out. Well that was a quick fix also! If you want great service with the right price, I highly recommend Burris & Sons!
Lenora M. Johnson CPRW
2 years ago
I contacted Mr. Burris and he came immediately to work on a huge plumbing problem in the basement with water and sewage from kitchen and basement sinks stopped up. He worked relentlessly by unstopping floordrain and catch basin with no problem. He did not stop until the work was complete. He is someone I would call for additional jobs and I would refer him to others in a heartbeat. He came prepared, he is full of knowledge and his heart is in his job and his customers. I wish him well with his services as only a PRO he is. Thank you, Sir!
My boiler quit on me and I was without heat for 3 days. It took that long to find someone who would come out to detect the problem without charging a ridiculous fee or making bogus promises. Mr. Burris came out on a Sunday afternoon, he was on time and ready to work. He took his time to assess the situation and kept me in the loop with the process the entire time. I could tell he was there to HELP and not just to make a quick dollar. He was able to fix the situation and went out of his way to help me save money as well as educate me on maintenance and how to keep the boiler running without other issues. He called me throughout the night to make sure everything was working properly and told me to feel free to call him if i had any other issues. Even after the job was done and I had questions days later he took my calls and made sure I had a good understanding about what else I needed to do to keep my boiler in great shape. Mr Burris is a man who takes pride in his work and enjoys helping people. He cares about his community and the people in it! The results speak for themselves. He’s my guy from now on!
I called Mr. Burris at an ungodly hour. Not only did he show up at the crack of day, he stayed until the job was done. He routed the kitchen line all the way to the catch basin, replaced the p trap, installed a new faucet and left the work area cleaner than he found it. His decades of experience saved me thousands in potential damage, because he identified an unseen problem with my sump pump. He even loaned me a better pump (for free) until I could afford one. His quick response time, dedication and customer service is why I will always call Burris & Sons first.
Mr Burris came to my home in this new normal we're experiencing. On the same day I called him. He was knowledgeable, personable, and quick. He explained things and even showed me what he was doing. I tipped him well and it would've been more if I could. I can never thank you enough for all that you did to ensure that my family has heat. He was reasonably priced. I will be calling you from now on for all my heating and cooling needs.Thank you so much ???
Mr. Burris saved me thousands of dollars! One plumber wanted to charge me five thousand dollars to replace what he said was a collapsed main line. Mr. Burris rodded my lines and fixed the issue for a fraction of the cost. He is very knowledgeable and professional! I'll be calling on him and recommending him.
Burris & Sons amazes me every time. My family have using Burris and Sons for decades for all of our heating and cooling needs. Not only is Mr. Burris is personable, he brings a wealth of experience and knowledge
that should be the standard for small business. Don't hesitate to give Mr. Burris call!
Tamara Griffin306
a year ago
I called Mr. Burris for a second opinion after a company my warranty company sent out (GMH MECHANICAL HEATING AND COOLING) was very unprofessional and negligent. I had a very bad vibe because the guy was trying more to sell me a new unit than fix my current one. Mr. Burris came and explained step by step what my problem was and also showed me where the previous company left the valves off my unit. He was very professional, Knowledgeable and he taught me things about my system I didn't know as a home owner. I have his card and number as he will always be my go to now when it comes to my furnace and Ac issues. I highly recommend Burris and Sons
I have a great deal of respect for Mr. Burris. He is extremely knowledgeable and seems to genuinely care about his clients and the community at large. He fixed a boiler issue I had been struggling with for weeks in a matter of minutes. I highly recommend his service and will definitely be calling him again for future HVAC needs.
I needed an emergency repair on my sewer. I called a company that I used last year for the same repair(Tippit sewer). I was told this year that I needed new pipes in the ground at the price of $4500. I was willing to do that repair, but I never got a call back to set up the appointment. I looked in the phonebook and found Roto rooters. I gave them a call, I was told ,they needed $525 just to come out and look at the problem. I started checking the phonebook for black owned plumbing businesses. Burris &Son, heating, cooling and plumbing was the first company I called. I called at 10 AM and got a call back at 10:15 letting me know that he would be here, Mr. Burris, by 3 PM, and he was. He told me what the problem was right away, let me know what it would cost. Not only was he professional, Fixed the problem in less than one hour but he beat their prices by 100%. This was the Best decision I made. Mr.Burris has gained a new customer. I will highly recommend him to my family and friends (and anyone who needs their services . Thanks
Kimberly Taylor
a month ago
Once again Burris & Son have save the day. Excellent services,timely manner and reasonable prices.
Please stay away from this company! Mr. Burris came over and did not repair furnace. He simply reset the furnace, and was unable to tell me what was wrong with the furnace. He said, if it did it again he would come back out and see what was going on. I called, he was very rude. He told me to do the same thing, reset the board. I explained, that is not doing anything and not solving the problem. He screamed, Im trying to save you money. He then asked, where are you, I replied work, and he hung up.The tenant was at home and I only work around the corner. Stay away from this guy, he lacks customer service, and he is not integral. However, he has the right customer because I will file a lawsuit against him. I don't work well with individuals who are dishonest.
Mr. Burris responded to our call for help when I was at my wits end with my bathtub drain. After doing all I could do to clear the clogged drain , I finally had to throw in the towel. Mr. Burris showed up and after assuring me he would fix the problem he went about his work making it look like child’s play. Boy was I relieved to see that tub finally drain. After carefully cleaning his work area Mr. Burris also offered several tips for preventive maintenance to further care for the pipes in the future. Thank you Mr. Burris for your kind professionalism. I can confidently say that I would recommend this company to all looking for good quality plumbing service.
Dominique Payne
3 years ago
I just bought a house and for weeks the tub water wasn’t going down quick enough and I let the problem get worse and worse. Needless to say Burris and Sons got the job fixed!! He listened to me complain about what was wrong and immediately after he got his tools and fixed my bathroom sink and tub. I enjoyed doing business with him very polite and informative..as a woman and new homeowner this was very important to have someone I felt comfortable with and someone that wouldn’t try to over charge me. (His price was extremely reasonable)He was confident in what the problem was and even more confident that he could solve it and he did! It was truly a pleasure and a relief to have found him!
Michelle Clay
3 years ago
I am a new homeowner and within the past year, I have been having issues with sewage coming in my basement. I called Burris and Sons based on the reviews and a 4.8 rating. I explained my issue and I was scheduled for a 2 p.m. appointment on the weekend. Mr. Burris showed up before the scheduled time and went directly to the source of the problem. He was very professional and explained what he was doing and why it was being done. He also gave advice and suggestions on how to maintain an open system. I wish I had known about Mr. Burris sooner, I could have saved a lot of money renter augers from Home Depot. I highly recommend Burris and Sons for any plumbing issue. Thank you Mr. Burris
Linda Williams
6 months ago
Service was provided within the time frame allotted. Service was professional, courteous and performed excellent. He also took time to show how to avoid my issue in the future. I will call for any future issues.
Marques Bledsoe
a year ago
My main drain was clogged. Mr. Burris arrived on time, came into my home and went to work! I stayed out of his way and let him do his thing. Afterwards we took turns confirming that the drain was no longer clogged, spoke about our children and I'm sure he was on to the next one. I most definitely recommend Burris & Sons.
Steven Wesonga
3 years ago
Mr. Burris is courteous, knowledgeable, funny and very professional. He has done great work in our home over the past couple of years and we have never had to have him come back for a do over. I called him this morning for an issue with sewer gas in our 1st floor bathroom and by this afternoon, it was all taken care of.
He also gives great plumbing tips along the way. Thank you Burris and Sons! You are always our #1 option.
Elijah was quick, on time, he may me feel very comfortable, and he did a no nonsense job. He was very knowledgeable and gave helpful household tips related to heating and maintaining my home. He was very personable and professional . I could not have asked for a better service. If I need him again, I will definitely call him and happy to refer him to my friends.
Where can I start; Mr. Burris is one of the most personable and professional plumbers I've encountered. I had a toilet stack back up, which two previous plumbers said they had remedied. They hadn't.
Mr. Burris visited our building multiple times to remedy the issue, finally eliminating the material clog and backup that plagued the main sewer line. He also provided preventative measures to eliminate the clog from occurring again.
I would recommend Mr. Burris to any one who is having plumbing issues.
Burris and sons came through during a time where I had been extremely disappointed by a major hvac company. Mr. Burris was not only friendly but completely restored my furnace. He was pleasant and gave some great personal advice. I can sleep at night knowing I have Burris and sons on standby! Thank you again!
Tanisha Guterz
a year ago
Mr. Burris has been servicing our furnaces and AC for over 15 years! I call him the furnace whisperer! He is professional and his service is supreme! I truly appreciate Burris and Sons!
Norma DeShields
a year ago
Mr. Burris is just the best when it comes to fixing my boiler with continue to break down. But he took the time to clean it properly and now it works perfectly. Call him today
Mr. Burris is the REAL DEAL when it comes to knowing what you’re doing ! An under the sink job that had plagued me for three days of un-ending leaks was taken care of in FIVE MINUTES by Mr. Burris. He used only his hands and channel lock pliers ! ! ! Burris & Sons will be my only go-to for heating, cooling & plumbing.
I’ve hired Mr. Burris for work at my previous home, but I’ve since called on two different occasions - weeks apart, for servicing needs at my condo and NO ONE answers or returns my voicemails.
Christopher Price
3 years ago
Mr. Burris just recently spent a weekend opening up a clogged sink. This is only one of many big jobs he has done at my house which include plumbing, heating and a constantly flooding basement. His dedication and ingenuity has always been appreciated! I recommend him to anyone. His prices are beyond reasonable and he has always been willing to work evening and weekends without an extra fee. I’ve NEVER been disappointed with Mr. Burris!
Mr. Burris came out immediately to access my heating problem. He was professional and his expertise in steam furnaces solved our problem. His cost for the call and cure was very reasonable! I'd recommend Burris and Sons to others in need of reliable and trustworthy heating and cooling service.
Tanya Jeffries
3 years ago
8/8/19 - Professional, friendly, dependable, honest, and prompt. I called Burris & Sons expecting to wait a day or two for an appt. I spoke with Mr. Burris on the phone, explained the problem, he quoted me a price, and arrived at my home within an hour. Mr. Burris and his grandson were respectful, answered my questions, cleaned up the area when they finished, and left me extremely pleased with their work. This was my first time and if I need plumbing services again, I will definitely call them again.
In addition to the work that he does, Mr. Burris is a ‘teaching plumber.’ He explains things and he gave me a lot of maintenance instructions to help me avoid problems. Also, he (unlike the last two plumbers I tried) keeps in good communication with customers, with regard to appointments. Returns calls in a timely fashion.
I live in Indiana. Another company came out twice in one month to repair my old furnace and said I would probably need a new furnace on their next visit. That made sense.
My son had highly recommended Burris and Sons, but I was skeptical. I'm glad I no longer believe I know everything just because I'm old! LOL
Mr. Burris is extremely knowledgeable, experienced, honest, and fair. When I do need a new furnace, I will call his company first!
Companies can learn from him. You can keep your doors open without trying to pay a yearly mortgage off one customer! Bravo Burris and Sons!
Recently used Burris and Sons for plumbing issues in a family two flat. Mr. Burris responded to our call in a timely manner, came out and assessed the situations and then made the necessary repairs in two units...both were leaking toilets, but different issues. Mr. Burris is a first class professional plumber, and we will definitely be using him again, hopefully no time soon.
Kevin Jamal Salter
3 years ago
I met Mr Burris 3 years ago after a brand name HVAC repair company told me I needed a NEW furnace. Mr Burris took a look a repaired it for less than $200 since then he has become my go to when I have plumbing, heating or cooling needs. Unlike other companies that keep you waiting. Mr Burris is true to his word of when he can be there and what his price is. In addition, he is always teaching how do the simple repairs instead of looking for opportunities to take my money.
Mr. Burris is the best. With being a new home owner I had to call him twice for different issues. Jobs completed in same day.He shares his knowledge and explains every step.
Kimberli Nelson
4 years ago
Professional, knowledgeable and demonstrated expertise. I have nothing but great things to say about the service that I received. I received my unit from my tenant in shambles. A/C wasn't working, thumping faucets when you turn on the hot water. Nothing major, but if it was reported, it could have been addressed.
Mr Burris took my call and responded the following morning to confirm issues. He arrived 15-20 minutes later. He diagnosed my issues immediately. He explained each issue where I could understand as a homeowner before proceeding with repairs. I appreciated the education and him sharing knowledge as a professional. He also completed an assessment on the roof to insure that I had the necessary amount of Freon. He spoke with my warranty company about the repairs. The price was more than fair. He accepted credit cards onsite so it was great experience. I will be making an appointment for service in the Fall.
Carla Marie Bell
a year ago
Definitely take advantage of his services. I originally had issues with my shower head with no pressure and my kitchen sink stopping up. Rotoplumber gave me a $3500 dollar estimate and stated all my pipes need to be replaced. He stated he would come after 1 pm he was here at 10::30 am. . He was able to fix the pipes at a beyond responsible price $240 with me being on a strict budget I was beyond pleased. The best part about this experience was he noticed that the water tank heat was super hot and he went down there to cut it down for me as I had no idea how to do it. we ended up talking while he was working and I mentioned the furnace had been replaced and four seasons had disconnected the Central air and quoted me $5000 for it to get fixed. He said he would look into it for me right away for an extra $100 bucks , he went over and beyond . On his hand in knees In my terriblly overgrown back yard and as I was apologizing all he said is “no worries, I just wanna help you out” Great! great! Customer service . He ended up figuring out the problem and referred me to an Electrician to fix the problem. He called the electrician for me and set everything up. His customer service was awesome and he was a tremendous help. I will only go to him for anything including referrals. If you want good work, great customer service please choose him. They don’t make plumber like him anymore.
Greg Stinnett
4 years ago
Mr Burris was a life saver. I had 2 properties last week that had furnace issues. 1 required replacement, and the other one Mr Burris was able to repair it. But the high light was the price of a new furnace he sold it at the cost that he paid for it. No mark up, I have the invoice and the charged me a reasonable installation charge. His no nonsense approach and just being up front is what I would say was very important. And last of all, Mr Burris came to the Englewood area, where 7 other companies that I called, that I found on google, stated that the did not service that area .
Mr. Burris is always prompt and very professional !!!
For years he has maintained my boiler and every time he finish, It’s like music to my ears. Smooth with No knocking anymore.
He always make sure I learn a little something about heating/boiler every time he comes by.
Denise Williams
3 years ago
Mr Burris is the MAN!!!!!!! He came right away when I called didn't hesitate to access the problem. He couldn’t get it the first time but he came back the next day as planned and got my tub working again.... I recommend any home owner to contact him for plumbing issues. I called a neighborhood company and they wanted to charge me $450 Just to come out... Burris and son is much reasonable reliable and efficient!!!!!
Burris is a great person to work with. He is very knowledgeable with very competitive pricing/quotes. What makes Mr Burris such a standout worker is that he goes out of his way to make sure that the done correctly and advises on how to make sure the same issue doesn't occur again. I would recommend Mr Burris as he does a great job.
I woke up this morning with my furnace not heating the house. I remember a post on Neighbors recommending Burris and Sons Heating ,Cooling &Plumbing. I called and Mr Burris himself was at my home in less than an hour. Mr Burris was very polite, professional ,gave me some furnace tips and educated me on some other things. I highly recommend Burris and Sons Heating , Cooling & Plumbing .
Lindsey Smith
3 years ago
Mr. Burris has become our family’s guardian angel. His expertise and experience is unlike what you’d find elsewhere. The fees are fair and the work is guaranteed. As first time home owners, the biggest blessing in doing business with Mr. Burris is we have always learned how to prevent the problem next time. Do yourself a favor and call Burris and Sons.
Mr. Burris is very experienced and knowledgeable in heating and plumbing matters. He has served the needs of our condo building and its owners for over 35 years. He is especially good at teaching us how to do preventive maintenance stuff so that we won't need his emergency services. We truly appreciate him.
Burris Heating and Plumbing is the BEST in the business. He knew what was wrong, Knew exactly what he was doing and had it fixed within 40 minutes. Then he checked all the other gas appliances in the house to make sure they were functioning properly. He is thorough, knowledgeable and took me through each step to show me what he was doing and how to do some of the things myself. My new “go to” guy. And what’s more, VERY REASONABLE!!!!!! What the “other” companies would have charged you out the ying yang, he did for a fraction of what “they” would have fleeced you out of! Thanks you so much Mr. Burris!!!!!
Kirstin Williams Smith
4 years ago
I can't praise Mr. Burris' expertise and professionalism enough. He has successfully completed a variety of jobs for myself and my extended family (ranging from HVAC repair to electrical work). He is dependable, reliable, and extremely fair in his pricing structure for his services. We have used him for so many of our repair needs that he has become an extended member of the family. I can not recommend him enough.
I called and left a message with Mr Burris answering service and he called me back right away. Even though I lived to far for him to come and service me he called around trying to find someone reliable near me. He educated me on what to do and what to look for in a plumber, with me being a woman with very little plumbing knowledge. I have met a trusted friend and advisor for life. Most companies if they don't come out and service your house they don't offer helpful advice. Now I know why Mr Burris was rated #1 Plumber in Chicago. I rate him #1 Person of all Chicagoland.
Andre Westhelle
2 years ago
Mr. Burris was extremely knowledgeable, honest, timely and friendly. He fixed my clogged catch basin and gave me advice on future maintenance. Would highly recommend him!
La'Tanya Tumbs
2 years ago
We have NOTHING but phenomenal things to say regarding Burris and Sons HVAC And Plumbing. Our air went out on Memorial Day and we called the office at approximately 2:00pm. Mr. Burris himself showed up at our door at 2:35pm ready to diagnose the problem and find the solution. He was professional, kind, patient and focused. He thoroughly explained the issue and gave us various options regarding a solution. Our home was completely cool within 35 minutes of his arrival. We highly recommend Burris and Sons without reservation and will ALWAYS use them for our HVAC needs.
I had a clogged drain in the basement and Mr. Burris knew exactly what needed to be done over the phone. He showed up on time and made quick work of the clog thru the reservoir. He even gave me some pointers on preventing future clogs and some tips on how to clean the fan units. His prices are also extremely affordable!
We selected Burris & Sons because they've been in business for +40 years, and the service was exceptional!!
Burris & Sons not only gave us the most honest quote, but also installed my water heater flawlessly and had us up and running with 24 hours of the call.
I would give 10 stars if it was possible
Elijah Ogunkoya
3 years ago
Mr Burris has been so helpful, I have called him 3 times over the past month from the furnace breaking down during dropping temps and the water heater not functioning and each time he has delivered and took care of the issue without overcharging. I highly recommend him and his company.
Burris & Sons is truly the best in the business.
I had a sewer line backup, which I mistakingly let Roto Rooter try to service. Roto Rooter charged me a lot and didn't fix the problem. They came back a few days later and claimed it was a collapsed pipe, which they tried charging me $5,500 to replace.
I called Burris & Sons, and they promptly came over to inspect. Mr Burris discovered there were some roots causing the blockage, which he was able to remove in a couple hours. He then sent me a receipt proving he resolved the problem, which I used to get money back from Roto Rooters!
Mr. Burris is very knowledgeable and honest. I wish there were more people like him in the industry.
Outstanding service again!! We’ve had plumbing and cooling work done. Mr. Burris is amazing, he gets the job done and even takes time out to explain and show us things along the way. Very professional and highly recommended! Thank you Burris and Sons!?
Mr. Burris has helped us with our furnace and AC. I highly recommend using his company. He is not focused on gauging costs. He is focused is on giving the best service for the best price for him and the customer. I appreciate him being consistent, timely, and fair.
Kellie KahoSorrell
2 years ago
Mr Burris will get your heating system straight! He is a great heating and plumbing man who will explain everything to you about what he’s doing. I feel like a student when he’s there from all the great knowledge he’s sharing.
I will continue to use Burris and Sons for my heating and plumbing needs.
Raven Humphrey
4 years ago
Mr. Burris responded promptly the same day I called. He's courteous and professional. I needed to have my kitchen sink rodded out because it was draining so slow, and because it was a double sink water would back up from one sink to the other. Not to mention I couldn't use my dishwasher. Anyways, he was wonderful and gave me great maintenance advise. I will call him again if another plumbing issue arises.
Thank you Mr. Burris!!! You are such a great role model for many of us. I called Burris & Sons for a water tank issue and Mr. Burris arrived at my home within 3 hours. He took the the time to educate me and hot to prevent this issue from happening in the future. You are a gift from God!
Walter Morris Jr
4 years ago
My family has been knowing Mr. Burris for years, and once again, he did not disappoint. I was having issues with the furnace in my attic late Sunday night. I placed a call to the answering service around 11:15pm that night, and surprisingly, I received a call back from Mr. Burris about 15 minutes later. He informed me that he would be there to fix it the next day before noon. He ended up making it to my house around 10:00am and promptly fixed the issue. On his way out the door, I casually mentioned that I was having a problem with my gas fireplace. Lo and behold, he stepped back through the threshold and fixed that too! Mr. Burris is knowledgeable, efficient, and an overall good man. He's my go-to guy for any hvac or electrical issues.
Kendra Castillo
4 years ago
I was recommended Burris & Sons by previous owner of my property. My tenant's furnace went out in the days leading up the polar vortex conditions, so I needed prompt and professional service. While Mr Burris was prompt, he was extremely unprofessional.
While servicing the furnace he proceeded to ask personal questions about my tenant's son's schooling, age, and hobbies making us both uncomfortable. He spent more time prying than actually fixing the furnace, which he did not even do. He did not believe me when I described the furnace malfunctioning and made multiple comments about how women don't check things thoroughly and how men think differently when it comes to these issues. After checking the furnace, he insisted that we stand on a stool to confirm that the air blowing was warm. It was not, but he insisted that it was and that the furnace was fine. He left without fixing anything and charged $100.
He also had difficulty getting up and down from the floor and physically getting around in general, which makes me question his fitness for the job.
After having another professional inspect the furnace, they immediately pinpointed the issue and came back the next day with a replacement part and a new thermostat. No thanks to Burris, the furnace is now operating properly. I would never recommend this company.
Mr. Burris is awesome. He saved our early childhood educational center $29,700. We were told by another company that our school would need to replace our heating and cooling system. The company told us that replacing the heating and cooling system would cost $30,000. Mr. Burris was able to repair the original heating and cooling system for $300. Mr . Burris is a life saver. Thank you, Mr. Burris.
I called another plumber. Bad move, dumb move! After the first plumber didn’t show up, my father told me to call Burris, since he fixed the furnace a few months ago. Burris fixed the problem in a half hour. Lesson learned, Burris & Sons will ALWAYS be my first call! Thank you, Mr. Burris!
justice kumidarfor
a year ago
I called Burris & sons around 4:30 in the afternoon about my A/C unit leaking. I gave him a description of the problem and he gave me an estimated price and said he can come the same day to look at it so I agreed. when he got there he rushed to the basement sure that he knew what was going on and quickly said that the problem was fixed. I paid the agreed amount of $165 for the whole 3 minutes he was there. and later than night I noticed the the problem was not fixed in fact and was leaking even more. I called back and he agreed to come back the next day and the next day he came and looked at it for a whole 5 minutes and said that the problem was unfixable and no refund would be giving as the $165 was just for him to identify the problem which he didn't do. the next day I called a different company and they came out and properly diagnosed and fixed the a/c unit by taking the actual time to look at the unit and only charged $75 to come out and fix it and told me that if the first person properly looked at it he would've founded the problem right away. I chose Burris because of the good ratings but i think if they are not taking the time the look at things that they should consider retiring or hiring new employees.
Duke Art Studios
4 years ago
Burris & Sons was able to fix my boiler, even after two different companies came out and told me it was unserviceable and tried to sell me a new boiler. It only took Burris an hour to fix everything. And we even had a good conversation while he was doing it. Highly recommended.
delaine pickens
a year ago
Burris and Son was very professional and he was very knowledgeable about my plumbing. He came did the job, thank me and left, He also guarantee his work.
Theresa Achusim
4 years ago
Mr. Burris is professional and reliable. He correctly diagnosed the issue with my stove. He ordered the parts and fixed the stove in a timely manner. I was ready to purchase a new stove until Mr. Burris fixed the one I have. I recommend Mr. Burris for any heating, cooling or plumbing issues you have!
I contacted Burris & Sons Plumbing based on a recommendation of a family friend. Plumbing services were needed because of problems with the functioning of the Sump Pump at my home. Mr. Burris responding in a timely manner. He assessed the problem, keeping me informed of both the problem and type repair needed. Mr. Burris replaced the worn “check valve” resolving my problem with the sump pump. The cost of the repair was reasonable and I would recommend his services to family and friends.
Mr. Burris was a life saver!! I had a major heating and cooling company install a new a/c unit and it was a disaster! They had water draining from the a/c to the overflow pan of my hot water tank. They came back to fix that; then, the a/c began a weird rattling noise. They came back to say the a/c was fine; but, my fan drum was damaged AND I needed a new motor ($2400 approx.) The worker then tried to up sell me a whole new furnace! I put him out. A friend told me to call Burris and sons. Mr. Burris confirmed the bad fan drum; but, assured me the motor was fine. He came back the next day with the replacement drum and I was rolling in cool air, again. Mr. Burris was up front and honest in his dealings. I am so happy I called him out for a second opinion. I definitely recommend him.
Had issues with my Gas Boiler this evening, This Great Man Mr. Burris who is very knowledgeable in his field fixed the problem with ease. Glad I called him; which he then educated me about the problem with my gas boiler. Reasonable pricing, outstanding personality and yes please call his company for any and all repairs.
Thank You Sir,
AW
Vanessa McNorton
3 years ago
Mr.Burris is AWESOME with a capital A!!!! Today a major furnace part needed to be replaced.He was patient and kind and the task was not easy and exceeded the estimated time anticipated.Hallelujah I now have heat and I payed 1/4 of what I would have paid for other companies that advertise on tv.
Background on referral:
2 years ago I called 2 other major company's and was told I needed a 3,000 dollar + furnance replacement.My neighbor recommended/referred Mr.Burris and said he was Excellent and would assist me for a reasonable price.Mr.Burris did a professional job at a great price and didn't overcharge me.I didnt need a total furnance overahaul. I applaud him for not ripping me off and charging a reasonable price.
Yes, I have recommended Mr.Burris to several friends and would highly recommend him.
LaChondra Davis
3 years ago
MR. BURRIS is a blessing!!! He is wonderful. He's my #1 Plumber. I have used him for over 10 years. He LISTENS to his customers. He doesn't assume a women don't understand because she doesn't have a plumber's vocabulary. He also gives tips to common plumbing issues! He does HVAC to. CALL Burris & Sons. You won't be sorry!
Philip Clarke
4 years ago
I had a gas leak in my home. People's Gas came out, disconnected the service and told me to call a hvac/plumber for repairs. I googled some nearby options and came across Burris and Sons. I'm so glad I did. I couldn't be happier. Mr. Burris is nothing short of amazing! He returned my call promptly, arrived within an hour (actually closer to 30 mins), walked me through exactly what was wrong with my hvac system and repaired it quickly. Then he came upstairs and adjusted my sink spout without asking for any additional funds for the repair. He is extremely knowledgeable and conducts his business fairly. His jovial nature and humor made the experience top notch. (It felt like my grandfather was teaching me valuable life lessons all over again. LOL!) I highly recommend Burris and Sons Heating, Cooling and Plumbing. Do yourself a favor and give Mr. Burris a call; you won't regret it!
Lonna Clark-Braxton
5 years ago
I called & left a message with the service for a problem yesterday morning. Within 2 hrs, Mr. Burris called to say that he was on another job & would be by thereafter. Mr. Burris called back to say he was on his way & was here within 10 minutes.
I will NEVER be able to express how pleased I am with his knowledge, skills, talent & abilities to rectify the problem, while showing me the cause & explaining the effective resolution as he went along. Additionally, I was also present to see the final results. After several previous attempts with another service, I thank God for Mr. Burris & getting it right the first time !
Latanya Robie
4 years ago
My family has been doing business with Mr Burris for 40 years! There was never a problem that he couldn't fix!. Mr. Burris has always took care of my plumbing and heating. He is highly recommended . AND his prices are very reasonable !!
Mr. Burris is the BEST! He was able to tell me what my problem was in 15 minutes. He also shared his knowledge with me. I would recommend him to any one looking for a knowledgeable at a reasonable price.
Lancer Wright.
Maikol Akintonde
3 years ago
Thank God for Mr. Burris!!!!
Mr. Burris came out to work on New Year's Eve and again on New Year's Day and I mean he came to work. On time, fired up and ready to go. He identified and explained the issues and solutions in layman's terms that I understood. His proposed solutions is at the fraction of the cost other companies insist is the only solution. Other companies give a time range of 1 to 2 hours or more and then arrive late. Mr. Burris told me he will arrive in 3 minutes and surprise, surprise, he pulled up in 3 minutes. And this is not a fluke, he did it twice in a row.
Thank God for Mr. Burris.
Emily Love Mills
a year ago
Mr Burris was great! We had water leaking into our basement, and he showed us our sewer system and explained how it was all connected. He was very patient and through with us!
Brandon Rapier-Childs
3 years ago
Mr. Burris has been a great plumber for my family for over 20 years! He is reliable and efficient! Very experienced! He does great work and contracts on our rental and home.
I called Burris & Sons Heating, Cooling & Plumbing for annual cleaning services for my steam boiler. I was taught how to care and maintain my boiler for years to come. After heating services, Mr. Burris also repaired a toilet for my mother. Mr. Burris is quite the historian and my family and I enjoyed his visit.
Denise Keller
3 years ago
Mr. Burris is honest, dependable, reasonable and professional. We had Water backing up in our building’s basement which was backing up water into our neighbor’s first floor unit. He arrived immediately, fixed the problem at a great price and gave suggestions on how to prevent problems in future. When I had a plumbing issue in my unit, same experience. He also, upon my asking, offered up suggestions on other things that needed to be maintained and/or fixed and instead of trying to up-sell me, told me what a professional would need to do and what I could easily do myself with instructions and list of parts I’d need. Great customer service and expertise!
Lorraine Zawko
3 years ago
We had a big problem at a rental property with the waste water pipe corroded and broken. Instead of taking advantage of us, he worked with my guy on how to fix it and didn't charge me an arm and leg. He's the best, most knowledgable and fair plumber I have ever used and I will definitely call him for all of my properties.
Thank you Mr. Burris, you are a class act!
Nanna Washington
2 years ago
Thanks Burris and Son Plumbing for unstopping my kitchen drain. It’s a great feeling knowing that there are still a a few professional, knowledgeable and trustworthy (not scheming and scamming) plumbers in Chicago... I called Roto Rooter at 9a.m. and they have yet to show up and it is now 5 p.m. ABC plumbing doesn’t frequent this side of town and some other place wants $99 to run a diagnostic test to see what’s wrong or $99 just for making that trip. I don’t think so. I appreciate you Mr. Burris thanks for servicing my neighborhood.
Traeca Booker
2 years ago
I called Burris & Son for a furnace check at 8:30am and Mr. Burris arrived and fixed the problem by 11:30am. Mr. Burris is respectful, honest, reliable, knowledgeable and offers reasonable prices for service. Highly recommended.
Vickie Durrah
4 years ago
My sump pump was faulty and caused water damage in my basement due to about 2 -3 inches of water after heavy rains in late June 2018. Mr. Burris was very punctual and he quickly found the problem - a blockage caused by debris in my sump pump. He fixed my problem by simply cleaning the sump pump. His service was great and reasonable. I strongly recommend Burris and Sons! I will be using his service again.
Alex Anderson
3 years ago
Mr Burris recently provided service at my home and it was a pleasant experience. He was professional and took the time to explain what the issue was and what work he needed to do to resolve the issue. I would recommend anyone looking for quality service to give him a call.
Mr Burris is the best..I called him because I flushed a travel size plastic bottle down the toilet by mistake and it was clogged.. He came within a hour, no heavy equipment, except a long rod and fixed by toilet in 5 minutes. I was very impressed. Money well spent. He will be my go to plumber from now on.
This company is by far superior to all others -- Have you ever had a company come out and waive the service fee because he saw it was a senior (87 years old) woman who had no heat because the boiler was on its last leg? This is what Mr. Burris did -- EVEN MORE, he referred her to a social service agency to get her help in replacing the boiler! Who can beat that?
Thank you Mr. Burris for your assistance and referral but thank you even more for having a heart for seniors and children, yes, those were his words and he stands by them.
Jeffrey Daniels
2 years ago
Honest. Reliable. A treasure. This man cares about our community.
Unquestionably the best service experience I've had! The previous repair guy had no idea what was wrong and wanted me to replace the whole system. Mr. Burris fixed it like new in five minutes AND gave me priceless advice and instructions on how to prevent the problem in the future.
Mr. Burris is a highly skilled plumber. He successfully fixed my clogged drain buried deep in my 11th story condo, repaired kitchen leaks, and restored Peoples gas service finding and remediating various dangerous gas leaks to the complete satisfaction of Peoples gas. I’m happy to report I now have a functioning kitchen, dryer and fireplace!
Thanks Mr. Burris
New Kemet Enterprises, Inc
4 years ago
Mr. Burris came out on a cold Sunday morning about an hour after I called him about my boiler failing. He explained what the problem was and got my heat back on in just a few minutes. The service charge was reasonable and I would recommend him to anyone with boiler/furnace problems, I know I won't call anybody else. Thanks again Mr. Burris..
My Grandma has a furnace that keeps going out. she tried a couple different contractors and still didn't have heat. I called Mr. Burris. He came right out, did some trouble shooting and fixed what no one else could. He didn't take advantage and he could have. his services were very reasonable. I will use him again and recommend his services to anyone who has a problem with their furnace.
I called today and he came before noon. He wasn't even in my Place for 5mins and he already had unclog the toilet. Before I called I reached out to my property manager maintenance line they came late didn't unclog the toilet and never came back again. It's was truly refreshing having and amazing experience like that. I am so glad I called and I will Send his number to everyone I know
Burris & Sons was only company in area that listed itself as 24 hours that actually responded to an emergency call in the evening. My furnace which had worked all day with no problem suddenly stopped. Mr. Burris traced the issue to find the simple problem. On an evening where a storm and cold temperatures were coming through Mr Burris got the furnace working again.
Naila Alexander
3 years ago
I highly recommend using Burris & Sons for all of your plumbing and heating needs. We kept having the same problem with the shower drain. Mr. Burris fixed the problem, but he also gave us maintenance advice to prevent it from happening again. He genuinely wants to help you. How often does that happen?
Dominique Hicks
a year ago
3 weeks ago, the owner of the company came out to repair my outdoor water faucet that wouldn’t shut off. When he arrived he was unable to repair it at the time because he said I needed a part. He took my broken part with him so that he could purchase the proper part and scheduled to come back 2 days later. At this visit he charged me $145 service fee although the job was not complete. I asked can I pay half now and the other half after completion on the 2nd visit and he said no. Needless to say he never showed up for the 2nd visit to actually fix the problem. He was a no call, no show. Someone from his company called hours after the given appointment time frame saying he will not make it and someone will get back to me. I never received a call, I’ve called numerous times to inquire but no one answers the phone or returns my calls. This company was a complete ripoff, they took my money, never fixed the problem and then ignored me!
Grateful for the service and education Mr. Burris provided. He took the time to show us ways to maintain our plumbing and easily fixed the issue with out toilet. Would definitely recommend!
The owner mr. Burris himself came he came two hour before his appointment he told me that it was to cold for myself and my dogs to be without heat he was very friendly new his professional he traced the wires until he found the problem showed me the problem and explained how he was going to solve the issue and then he told me what to if it happened again he also told and showed what to do and safely how to do it and if that did not work call his company day or night and they will be here for their customers he did not try to pad his wallet and for me just losing my husband that meant A whole lot to me A honest business owner he was worried about how we my two dogs and I would make it through a night of freezing cold add to it his company is owned by A black man for generations is the selling point and his prices are reasonably reasonable for me this is what I have been looking for since we moved here to Chicago il in 2008 you mr.burris is my go to heat and cooling and plumbing repair man so listen up Chicago IL try him out for yourself and than you know that I have spoken only the truth sincerely glenda bush.
Sharon Cooper
2 years ago
Burris and Son Heating Co are extremely professional and do great quality work. I am a repeat customer with our various properties. I have referred Mr. Burris to friends and family. Mr. Burris will get the job done!
Burris and Sons are the best. They came out on Christmas Day in order to fix my boiler. Also, they gave me simple information on how to oil my boiler, how to bleed the boiler and how to check the water pressure. I never anything about the boiler and the thermostat before today. Thank you so much for all of your help.
Dr. Jones
Mr. Burris I would like to say I greatly appreciate the service that you provided. Thank you for walking me through the entire process and educating me on my plumbing system. Thank you for giving me tips on preventative maintenance and allowing me to assist to resolve my plumbing issues. I highly recommend anyone reading this that has plumbing issues to make the call he's the truth... Thank you Mr. Burris....
Felicia McCLain
3 years ago
Just has Burris &son fixed two problems that other plumbing companies wanted to charge me over $1200. They fixed both issues with in hour an it only cost me $350. He's honest, hard working and it was a blessing for me.
Came out same day to repair my AC on a 90° day. Reasonable price, great service. AC was working fine in an hour. Gave great advice going forward. Will definitely use again.
Reese Scott Music
2 years ago
Today Mr. Burris came out to home short of notice and fixed my furnace . he was very timely and professional. Very integral man! Will be doing business again with him and his company!!
Burris and Sons has been taking care of my plumbing, heating and cooling systems for over 20 years. His work ethic is excellent and he provides the best plumbing, heating and cooling services in the city of Chicago and outlying communities.
Mr Burris came over on short notice. He Rodded out my basement main line and unclogged the line. He’s my go to guy for all my plumbing and HVAC needs. I highly recommend him.
Mr. Burris came to my house and explained every step of the process to making sure my furnace was operating efficiently. Easy to speak to and excellent service. I would highly recommend him for all of your heating needs.
Chris Weichselbaum
7 months ago
I had a huge leak in my boiler system and had no idea what to do. They came out within an hour on a Sunday and then patiently explained what the problem was and how to keep it from happening again. Thank you!!
Beyond Mundane
a year ago
Mr. Burris was extremely knowledgeable as well as compassionate not to mention very fair and honest , amazing experience got my furnace back up and running!
BPAC President
3 years ago
Mr. Burris and Sons has been doing HVAC in South hore for more than 45 years as par excellence. His work is by far the best in the business. If it be done he is the man for the job can
Mr. Burris is a very honest man told me he was in his '80s however the way he walks and carry himself I thought he was in his 60s nevertheless he came in told me what the issue was fix the issue I thought it was a different issue, he stopped me and my tracks and told me I'm the professional let me tell you what's wrong with your AC he fixed and his prices were fair.
Thank you so much Mr. Burris
Mr. Warren
I spoke with a technician from this company regarding the services they needed to complete for a mutual customer. Just asking for prices towards the potential repairs set this angry old man off. I speak to hundreds of service technicians in my position and have never had someone act so disrespectfully and unprofessionally. He wants to charge $800 for a cleaning, a bit of freon and a capacitor. Be sure not to ask him how his prices are broken down per repair, that gets him upset; he will not have someone else ‘dictating his pricing’ (or evening asking about it apparently)! Comparable prices for the same recommended services are commonly around $400-450. He’s not doing his neighborhood any favors by trying to rob them blind— hard to believe a business operates this way.
Mr Burris is the BEST EVER! He came early and fixed the problem fast! I’d use him again and I’d recommend him to anyone.
Kassy Golden (ChangingLives2Pure)
2 years ago
Our A/C has been out for quite a while and Mr. Burris came through for us. Not only did we have multiple companies come to our home to give us estimates on what needed to be fixed, we live in Virginia, and he actually saved us a ton of money by knowing exactly what we needed. Thanks Mr. Burris!
Raheem Curtis
7 months ago
Showed up 4 hours late the original time is as 9-12 but showed up at 3:30. Had the wrong call I called for a tire up n he kept saying it’s a no heat call so I will never use them again
Harriet Neely
4 years ago
Mr Burris came out last week and fixed a leak in the humidifier drain tube, installed a new hot/cold mixer for the bath and replaced the garbage disposal. Burris and sons is not only an asset to our family but to the community as well
Mr. Burris is the BEST! He came on a same day call, fixed my leaky toilet and explained everything as he went along. He is very personable and professional!
Stephanie Alexis
5 years ago
I recently had a sewage backup. It was awful! First I went to Roto Rooters because they offered a 6 month guarantee. A month later the issue returned. The came back and rodding my drain again, but the issue came back within a couple of weeks. They (1) refused to come back a third time, and (2) refused to offer me a full refund. (See my Roto Rooters review for more details.) Called Burris and Sons and Mr. Burris was able to permanently resolve my issue. Roto Rooters are crooks. I would never used them again. Thank you Mr. Burris for fixing my issue.
My friend recommended me to Burris & Sons. Upon her stellar recommendation, I was even more pleased to see all of the positive reviews on Yelp. Mr. Burris rendered outstanding service exactly as described. I definitely recommend his services.
Tracy-lawraine Tyler
5 years ago
As his first time customer, I respected not only his professionalism, but his (Mr. Burris) honesty. Along with his personal touch, he made an unexpected plumbing disaster, a tolerable issue with an affordable price.
sametra harris
a year ago
I was very satisfied with the service. He was in and out in a half hour and didn't make a mess I would highly recommend him I don't think my drain has worked this good when it was brand new he also told t how to maintain it thank you so much!!!
Elaine McKinney
7 months ago
My boiler was leaking; Mr. Burris came and resolved the issue. Very knowledgeable and professional.
elijah burris
2 years ago
I have always called Mr. Burris for every repair for the last three years. Not only does he fix it correctly, he also educates me in the process. I highly recommend his services and you won’t be disappointed.
Had an appointment. I followed up during the time window I was told he would show and the was told he was on his way. He never showed up. He called a day later.A quick call or text to tell a customer you are unable to make it goes a long way. And unfortunately the businesses response about the call the same day is not true.
Mr Burris came on time, I had no heat since am, boiler needed to be reset..did.not try to sell me anything, show me how to reset my boiler. Price was not unreasonable
Mr. Burris came to my home, with his nephew and got the job done. After the big storm with tornado warnings we had this past Sunday, my life was a nightmare. The storm flooded my basement. This water rose high above my ankles throughout the entire basement. It damaged the hot water tank and no hot water for 2 days. This rain kept falling every night for 3 days. I bought a utility pump and it worked to keep the water down and I was able to have the hot water tank repaired. I called around several places and Burris and Sons was recommended by another plumber. I contacted his office and he came out within hours.
Mr. Burris is very thorough and explained to me step by step what he was doing and how he was solving the problem. Unfortunately, the lights in the basement did not work, but this did not stop Mr. Burris from completing this nightmare of clogged sewers. He knew the layout of my basement without me telling him where to go. He cut out the tree roots from the sewer and it was a big relief for me. He made sure that the water in every sewer hole was rodded and I watched the water go down in all of the drains and the big sewer hole in my backyard as well. He informed me on what I should do to keep this from repeating.
I highly recommend Mr. Burris service. Mr. Burris is an experienced professional and loves his work. It is amazing how he was able to do this and he really cares. His prices are very reasonable he knows exactly what to do.
Thank you Mr. Burris for your professionalism and giving me peace of mind.
Karla Conyers
4 years ago
Mr. Burris is a Genius in the plumbing game. He fixed my sewer blockage problem with his eyes closed and in no time we were back in business. Thanks!
kevin jefferson
3 years ago
Mr Burris was very knowledgeable, personable, and entertaining. He believes in teaching you as much as you are willing to learn. And the rates are the best in I've seen in Chicago.....
Mr Burris came out and repaired my garbage disposal in a timely and efficient matter. Very professional service. I would call him again anytime !
Shanah Hampton
3 years ago
The guy that came out was very nice and respectful. Came out during the quarantine literally was here in less than 20 minutes from when I called. Did the job in under 5 minutes and did a great job. I definitely recommend this place if you need a plumber.
Spectacular level of service. Fixed a blocked bathtub drain on a weekend. Gave me an opinion on a stripped faucet for free. And then went with me to the local hardware store to help me buy the right thing! Hail our vets.
Professional and knowledgeable. Best quality work and getting the job done. Fix or replace as needed. Mr Burris knows what he is doing and does it well!
Contacted this business on 12/27 to schedule for 12/29 from 9am to 12pm. They were a no-show and never contacted me to reschedule. I called at 11:40am to inquire about the appointment and was told i would be contacted. I tried again at 12:15pm. No response,, so I left a message. I waited all day for no reason. Very unprofessional way to handle appointments. I will seek another company.
Mr. Burris, thank you so much for your prompt help when our plumbing system failed . You are a really good repairman, we are thankful for everything. You are the best! ~ Vivian
Michael Hughes
a year ago
My fernace went out one cold night. I called and that morning I received good friendly service. They were done in minutes and I was warm again. I'll be calling them again if I need service.
YAHIR BEN YISRAEL
3 years ago
The services and professionalism was top notch! Sometimes it's difficult to trust repairmen but I can honestly say that Mr Burris has restored my faith! Thank you!
Was highly impressed and pleased with Mr. Burris. Hi showed up the same day we called because of a clogged pipe leading to the sewer and fixed it promptly, professionally and at a reasonable price.
Thank you so much!!
He diagnosed the problem with my furnace and repaired it surprisingly fast.
I'm so glad we found his business and plan to call him again if we have any other problems.
Great service! Mr Burris has been servicing me for over 8 years and his work is quality and reasonably priced.
Nothing but great service from Burris & Sons. Prompt and reliable service every time we need him. Burris is very knowledgeable and personable and his services are very reasonably priced.
Mr. Burris came to my home and helped me and my mother when no one else would I thought I would never get anybody to help me I had been trying to get so one to come out since Thursday and no one showed up until today thank you Mr. Burris I recommend him to anybody who is looking for good service.
Honestly and Professionalism can't beat it! I had two separate problems and Mr. Burris handled each one accurately and precise. I'm thankful he services the south suburbs.
Ronnie Stovall
2 years ago
I have nothing but good comments on Burris and Sons workmanship. If you want your heating and cooling systems repaired right the first time, call them.
jatese barbour
a year ago
Great work and same day service. Not only did he repair my toilet he explained what he was doing step by step. Highly recommend.
Mr. Burrus is a professional and very
knowledgeable !
Great customer service! Mr. Burris was very knowledgeable and kind! There’s a reason he’s been in business for so long! I will use him again!
Mr. Burris was very professional and knowledgeable. He worked diligently to get the problem fixed. Thank you again very much
Vanessa McCain-Mason
2 years ago
Mr. Burris is great! Quick response and repair. Kind, considerate and knowledgeable. Will call him again without hesitation
Julie Burnett
2 years ago
On Sunday, I called because my air conditioner was not operating. The operator was professional and Mr. Burris was on-time and knowledgeable.
The person I spoke with basically told me he was too busy to take care of my problem because he had too many other calls come in that day. Why did you even call me back then? Was the real reason because the job was too small or not to your liking? So unprofessional. Will never call this company again.
If you're looking for professional work at a reasonable price, I recommend Burris and Sons plumbing, not only did Mr. Burris fix my problem, he also gave my daughter life valued advice, I don't think you will get that kind of service with everyone you deal with, so the Byrd family thank you again for a job well done.
Cleophus Scrutchions
4 years ago
I had the pleasure of having Burris and Son address a problem I had with my plumbing andI must say that I more than being just satisfied with the work that was preformed .I would recommend Burris and Son to anyone looking for a true professional to correct any problem with their plumbing.
Called them out to service a unit in South Shore... they were timely, a great value and honest! The appointment setting was a joy and they were on top of the job from beginning to end. I highly recommend this company!!!
Mr. Burris is a class act! He not only fixed my problem, he took the time to educate me on my system.
Thank you for all your help!
My furnace was blowing cold air for two days. Burris & Sons diagnosed the problem, fixed it, and explain everything to me to me in 20 minutes...Awesome job!!!!
Helen Hackney
5 years ago
Mr. Burris has a fantastic work ethic, and there's no problem that he won't fix. Reliable and knowledgeable.
Excellent service. Mr. Burris was prompt and very knowledgable. He completed all work in a professional manner. Highly recommended!
Mr. Burris is a LIFESAVER !!!!!! I woke up Christmas morning with my toilet stopped up and running all over the place !! Called him and he was here in an hour. Thank you soooo much !!!!
Mr. Burris was great. His price was very reasonable and he was able to answer any questions I had.
Scott Marriott
3 years ago
Mr. Burris is great. We've used him for over a decade and he's been excellent.
Derrick Campbell
3 years ago
I called this company at 11:30 and in an hour and a half Mr Burris was at my address as promise, he fixed the problem and was on his way in an hour.I have no complain at all, wish I. had known of him years ago.
Burris & Sons Heating, Cooling is a highly skilled Heating and Cooling Co. They are responsive and dedicated to resolving the problem. Very helpful.
Tyrone bynum
6 months ago
Mr. Burris detected by a problem right off Leak was fit
Constance Shine
3 years ago
Excellent job at a reasonable rate. Carbon monoxide meter was at high levels and he came right on time to save us. Highly recommend.
Mr. Burris does great work at a very reasonable price. I highly recommend this company for any plumbing issues!
Shunzel Wright
5 years ago
He saved me a lot of money when it came to my water tank I was told from someone else that I would have to buy a certain part which was a few hundred dollars but he came in and fixed it for me and I didn’t have to replace that part he also fixed my heat Thanks I would definitely recommend him..Great customer service!
sami ra maati
3 years ago
Great service with a smile. Would definitely recommend Burris & Sons and will make them my go to plumber from now on.
Mr.Burris came out and got the job done after another person didn’t fix the problem it only took him 20 mins to rod the toilet out and fix our problem we really appreciate his service
Great service! Mr Burris was extremely knowledgeable. A+ experience!
After calling majority of the top rated plumbers in the city only one answered the call…if you are in a black neighborhood call Burris & Son‘s first!
Thank you Mr Burris!, Great service and reasonably priced.
Mr Burris treated me like family. Funny guy.
I called burriss an sons they were proffessional honest and communicated with me about job that needs to be done
Mr Burris offers great plumbing
services and reasonable prices...
Also the company has been in
business a long time and it's
black owned...Thanks...?
Patrick Smith
4 years ago
Mr. Burris is the man. His work ethic is impressive and he can fix anything like it's nothing.
Paid him $145 to tell me to deal with my boiler leak which he did not attempt to repair
Called Burris & Son and received excellent service, good prices.Thought this would have been an expensive repair and it was not. I was very pleased.
Michael/Mary Daniels
a year ago
Call Mr Burris and he came right away and fix my problem very quick. He's a good man.
Pamela Watkins
11 months ago
Amazing service!!!!!!! Choose Burris heating and cooling you will not be disappointed.
George McMahon
4 years ago
Mr Burris is my go-to HVAC guy. Definitely a trusted professional.
Great experience with this company, I recommend them for all your needs! They are affordable and get the job done fast
Fast, efficient and took the time to educate me on some preventative measures we can take In our home! Definitely a customer now
This company came within 2 hrs after my call, fixed the problem when another company tried to overcharge for a simple fix. Great service!
Veronica Garcia-Pulido
2 years ago
Mr.Burris was amazing gave
great service. Thank you for your hard work and service.
Thermon Donnelly
3 years ago
Will use no other repair or maintenance service. Mr. Burris is the absolute best I have encountered.
Robert Chambers
a year ago
Mr. Burris is the best. I highly recommend using him.
Very knowledgeable and always very helpful for all our plumbing and heating needs!
His service call fee was 149.00! Way too much just to come out. Another facility came to my home and the service fee was 60.00.
Keith Caldwell
3 years ago
Mr. Burris is ALWAYS a prompt, professional breath of fresh air.
Reliable, professional and affordable. There is no substitute for experience and Mr. Burris has seen it all.
Rosie Posie Turner
3 years ago
He was very respectful and reasonable with prices. He was very knowledgeable. I would recommend him
They did a great job for me once but they've GOT to get rid of that answering service they use! It's WAAAY too hard to get in contact with them.
Very professional and courteous. Answered all my questions and gave me great tips for the future. Fair and reasonable pricing.
Everyone was very nice & professional. Great job fixing my plumbing.
Khalilah Mitchell
3 years ago
Mr. Burris is professional, responsive and gives great service and value!!!!
Came out promptly even told me what to buy to treat piles to prevent tree roots.
Wade Whitehead
2 years ago
Mr. Burris was very timely, polite and professional.
This owner of this company is professional and honest. Now I know why their reviews are so good.
Great timely work! Mr. Burris does a great job
Marjorie Anderson
5 years ago
Mr. Burris is professional and reasonably priced.
Thanks so much. The timing was great and the price was reasonable.
Paula Grooveparlortv Harris
6 years ago
Fixed my radiator in 2 hrs. Highly recommended
Had a great experience, saved me a lot of time!
Teeple Carrie
7 months ago
nice
Great job on toilet repair!
Nate Weathersby
3 years ago
Good food
dyrell cunningham
3 years ago
Mr. Burris is the best.
Alma Rosa Prieto
a year ago
Did good work
Monica Mitchel
4 years ago
Burris & Sons outshines the rest!!!
Chester Gilmore
3 years ago
absolutely fabulous service
stephen smith
6 years ago
Good service
Briana Dawotola
a week ago
He did a great job with fixing things and explaining what was wrong. Will call back !
Casimira Chalecki
2 weeks ago
Trustworthy and honest. Love Mr. Burris
Carolyn Burnes
a month ago
Mr. Burris is very resourceful! He walked me through knowing what the cause of my water leak was and directed me to other professionals who specialized in my particular issue that caused the leak in my bathroom. Great connections, good spirited, and highly recommended.
Kayode Dawotola
a week ago
He did great fixing the people. Also explained how to prevent some problems which was great!
Joseph McDonald
a month ago
All I can say in a very few words, Mr. Burris is well respected ? in this household. Admired the service and will forever support your business.
Asanta Maxwell
2 weeks ago
Great service, responsive and on time. Mr. Burris is definitely a master at his craft. I would not hesitate to use him again.
Andrew E Reynolds
3 weeks ago
Mr. Burris has managed the plumbing system of our family's properties for over 10 years. His expertise and professionalism is 5 ? ? ? ? ?. It has been great doing business with him.
Roberto Sanchez
a month ago
Great job on time and price you can beat it anywhere, Routed main water sewer line great job
Alan Clements
a month ago
Michael Morgan
2 years ago
Teronia Campbell
2 years ago
boooy2000dixon
2 years ago
Nicholas Lawrence
a year ago
Russell Harris
3 years ago
Kathleen Betterman
2 years ago
yolanda wallace
a year ago
Erica Bradbury
2 years ago
Ashley Miller
2 years ago
Jamhal Robinson
a year ago
Brent Fitzgerald Sr
a year ago
Jeania Strickland
a year ago
Bayo Osunmakinde
a year ago
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