Best Water Heaters Tankless Water Heaters in Chesapeake VA

Horrible experience. The technician that came out was rude and wasn't helpful at all. Was suppose to fix a part that was under warranty and instead looked at the hot water heater and charged a 149.00 fee without doing anythjng. I was honestly a bit hesitant to even let him in, very unprofessional in what he was wearing and the way he conducted himself. I should have went with my gut. I ended up not buying a part and he became very rude. I will never ever recommend this company. With so many better options out there please look around. The technician name was Rich

Great Company, Honest and reliable! I called them with a issue and they were there the next day with a plan of action and got the job done that day. I highly recommend Brown Plumbing and Septic.

The technicians Chris and Shawn were awesome. They did awesome work. But..... after agreeing to have them move my water heater. The in office staff/scheduler did not schedule the electrician to show up. So Chris and Shawn installed my new water heater, had to leave the job half done because the electrician couldn’t make it until the next day. Then after he did his job, I called A1 back. The receptionist told me they “don’t schedule subcontractors (which is a straight up lie), and that they couldn’t get someone back out today”. Mind you this was supposed to be a 3 hr job turned into three days.. it took my husband talking to a project manager to get someone out here to make sure I had hot water. Techs were all great, the electrician was awesome, the guy who gave us the estimate was awesome... But obviously a gap between office and scheduling and actually getting the job done. Overall, happy with the outcome, but if you’re scheduling anything with subcontractors I’d suggest calling the day before to ensure it’s all scheduled.

This is the first time we used Wright Way Plumbing. We needed a cleanout installed, and were frustrated after calling another plumbing company for over 6 weeks to get a quote. We called Wright Way plumbing and they visited within 2 days of my first call, gave a quote that same day, and we were on the schedule within about 2 weeks- working around Christmas/New Years. William and Dominique did an amazing job. They dug out the flowerbed and carefully removed/put back our plants. They took photos of their work, before burying it and sent to us. We saved hundreds of dollars going with Wright Way, and they were prompt and professional.

Came out for a last minute call. Did great work quickly and competently!

WARNING Unreliable unprofessional owner. Lied to warranty company DO NOT USE.

Russel's Heating & Cooling did a great job installing new duct work throughout our attic. They finished in a very timely manner and were extremely attentive via texts and phone calls throughout the entire process. Also, when we needed an additional service call, Justin was very friendly and discovered/fixed our problem in less than an hour! I highly recommend their services.

Home generator install

We had a natural gas pipe develop a leak, which resulted in the gas company shutting off and locking our meter. Without gas, we had no stove, but worse, no hot water. This was on a Tuesday night. He came out on Wednesday, replaced to leaky pipe, and contacted the city inspector (part of the process). They came out on Thursday, and we had hot water! He did not gouge us on price and he worked really quickly. THANK YOU! I would recommend him to anyone.

If I could leave ten stars, I would! Classic no cold air, Marvin wasted no time and focused on the most likely (and what was) the problem. Pointed out potential problem areas in the future, and no hard sell.
Totally satisfied with the repair cost, very reasonable for the fast response.
Highly recommended.

Repaired GFI and outdoor receptacle

Quest pipe replacement and upgraded our water heater, and disposal. Also added gas to the kitchen for new stove. Estimate was extremely professional. We had 3 recommendations and Bertolino Plumbing included far more than the others. Technician was considerate, and cleaned up each day. We couldn't be happier with our choice!

Sean was recommended by a trustworthy neighbor who has used him for years. He has done several great jobs for me including taking the time today to walk me through the steps over the phone to fix my garbage disposal to help save me money. He is a great person, does great work, and is a pleasure to work with. I highly recommend him!

I will never call this company again. This is my mistake and it is important to learn from mistakes. They ask 785 dollars to unclog the pipe outside the house by using snake for a 20 minute job. I asked their book price after the job done and the lady on the phone replied in a very rude manner saying I should have asked it before the job. No customer relations. Terrible.