Best Plumbing Repairs And Installations in Chesapeake VA

I am happy and content with the sevices rendered to my property. I highly recommend the company to everybody whos got issues with your plumbing .you wiil not regret calling this company.

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a monkey with his hand in a cookie jarand refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.

Their technicians are very professional, knowledgeable and helpful. We had a whole unit replacement and they had their team get it done within a day. When we had an odd wiring issue because of our older home, they were prompt in fixing to ensure their work and install was guaranteed. I would recommend this company to anyone looking for trustworthy pros

Kevin, my assigned technician, was on time and most polite. He arrived wearing a mask (for Covid) which I appreciated as I was also wearing one too. He cleaned up after the install and was a good representative of the company.

Without a doubt the best of the best. I saved several thousand dollars over competition. They were professional and honest.

Great Service! I had a list of things that needed taken care af around my house. They came on time and took care of everything.

Very good.

My experience with Get Lit has been nothing short of amazing. All due to Stephen. His professionalism, work ethic, and high-caliber acumen made his ability to meet unexpected challenges along the way of this project without sacrificing time on the job. His efforts made it easy for me to spend ALOT more money than I originally intended. Stephen's calm demeanor and level-5 quality of work, put my mind at ease when it came to entrusting a company to perform one of the most important tasks required to allow a home to be functional for a family. My choice to remain with Get Lit (as this is my 5th week of business transactions with the company) is because of the certain level of trustworthy character Stephen imparts. He is the linch-pin of Get Lit!!!My only suggestion for the company.... incentivize your loyal customers who spend so much with your company with a sweat or t-shirt to promote Get Lit. I had a great experience and would like to spread the word. What better way than wearing it. Plus, it's free marketing for your brand.

We had an emergency plumbing situation! We called several plumbers, but because of the high volume time everyone turned us away. We called Bud's and no surprise they were completely booked up too; however, they took the time to listen to our issue and actually sent a tech out that was between calls. This tech not only took the time to diagnose the issue, but took the time to remediate the issue so we're could have some functionality until they could come out for the complete fix. We could not be happier with Bud's service. Everyone was polite, professional and knowledgeable.

Great company. Honest and hard working people.

These guys are awesome they arrived quickly and assured they wouldnt leave until the job was complete! Guess what... they did what they said! Busted pipes and a pool in your hallway is no challenge for these guys. They treat you like family... I absolutely Love these dudes!!! They need clones so that everyone who needs a plumber, electrician, hvac service or anything to do with anything can have the best quality like they provide!