Best Hvac in Chesapeake VA

You don't find many businesses like these guys anymore. As a small plumbing contractor I receive the same great service as the big contractors. From the moment you walk in you get great face to face service with professionals who know the industry. If they don't have what you need they can get it quickly.

The team at FSI is top notch. Every step of the way was amazing. We had them replace a 20 year old heat pump and ductwork. Not only were their prices fair, the quality of work and customer service has been incredible. David went above and beyond when helping us with our needs.
On the day of the install we had David, Dale, and Brian on site. They were efficient, respectful, and hard working.
Following the installation, David has been responsive to follow up questions and event came out to check on the system as a courtesy follow-up.
Bottom line: if you're looking for the best HVAC install in Hampton Roads, go with FSI. You won't regret it!

My wife and I moved from across the country and arrived at our first ever home late on a Sunday to find a water leak from the air handler in the attic had caused the ceiling in multiple rooms in our new house to fall in. Michael and Sons came out right away and found the source of the leak. The technician, Philip, was extremely courteous and professional. He was able to thoroughly explain the situation to us and helped put us at ease during a very difficult situation. I highly recommend this company to anyone and everyone.

Great service, excellent job!

The technician Mike was very professional and knowledgeable and took the time to set up my thermostat and educate me on how to use it. Great job and very appreciated 👍

Rod Douglas is a gentleman and a true professional. I am a realtor and have worked with many contractors; few are as reliable and honest as Rod and his son, Rodney. We recommend him to friends, family and clients, partner with him on pre-listing improvements, and have also hired him to complete work at our personal residence and rental property. 911 Repair’s estimates are fair and competitive. Rod remains in constant communication and always goes above and beyond to meet deadlines. His crew provides quality workmanship. He is extremely knowledgeable in many industry trades, ethical and consistently out-performs his competition. 911 Repair is our #1 general contractor! Rod is not only a trusted colleague, but a friend. He will treat you like a neighbor!

We recently called Russell's because our HxThermostat had stopped responding via WiFi. We tried everything, but could not get it to work. Russell's set up the appointment (which included our one-year system check-up), and gave us a two-hour window with a promise the technician would call 20 minutes prior. Right on time, Jacob K arrived (in fact, Russell's sent a Google Maps link prior to Jacob's arrival so we could see exactly where he was!!!) and proceeded to work diligently to correct the problem. He spent a good deal of time on the phone with a tech rep until he was able to diagnose and get the thermostat up and running properly. (Note: The problem was with our iPhone link to the WiFi, not the thermostat itself!!!) He also was thorough and purposeful in his checkup of our HVAC system which was installed last year. Overall, we recommend Russell's highly....from the sales person to the installers to all of the tech reps (especially Jacob!)...everyone is professional, well-trained, and so pleasant to deal with when a problem arises. We're so glad we bought from Russell's!

I have been with this company since 1990. They have most recently removed old duct work, installed new ductwork and installed new insulation.
Their work has always been high quality with competent staff.

Had a great experience with these guys. Pricing was fair, they showed up on time, and were very helpful in explaining the work they were doing.

So detailed and great listeners. I admire business that feel like you are working WITH them on a project. Highly recommending them

Great family business with fantastic customer service and best prices in the area. I love this place.

Very satisfied with the professionalism and knowledge of the technicians.

Not repair, but replace. 2 existing boilers 30+ yrs. old. 12 unit co-op. Replaced the aging old boilers with mount on the wall On demand tankless boilers. 95+/- energy efficient Bradford-White units. John and Mark were responsive, reliable, cleaned up after...excellent job. Would and will certainly recommend calling Mark Parker for your HVAC needs. Outstanding!!

I have a new construction. They installed everything. About 1.5yrs later a capacitor went out (usually lasts 5 - 10yrs). They came by right away and made it right. Rock on guys.