Best Heating And Air Conditioning Services in Chesapeake VA

I don't know what happened to him but I had an impression he is ready to retire by the tone of his voice on the phone. Too bad. They were good.

Reynaldo was on time and very professional. He made sure we understood the whole process and we were well- informed about the work he was performing.

The service technician had to replace the coil and motor. He did a very good job in a short period of time. Very professional and polite.

We recently had two Min-split units on our second floor installed by Smith and Keene and i have to say it was a Ten Star rated service and installation.

Starting with the salesman Chris Outten who not only provided a very competitive price but lent us a window AC unit to use in one of our bedrooms while we were waiting for the units to ordered come in. The Heat indexes that week in July were averaging around 110 degrees.

The installation was provided by Alex and Grant two young men that have restored our faith in the Millennial generation. They were always on time, respectful, courteous, hardly ever took a break, neat, cleaned up after the job, and performed a complicated installation and completed it with in the time frame they quoted and made sure all the units were working properly before they left.

We also had a new electric panel installed as part of the installation. This was performed by their electricians Sam and Tyler. Again they arrived on time, were courteous, completed the installation within the time quoted, cleaned up after the job was complete, and made sure all the electricity was working before they left.

My Wife and I thought this was the best service and installation we have ever experienced and we have experienced many over the years. We would highly recommend Smith and Keene to anyone looking for HVAC services.

Mark Jacobson
Norfolk

These guys went above and beyond in my home! I'm super happy with their work.

After experiencing the failure of our home's water heater, we contacted our HVAC service provider, House Call Company, in Portsmouth on Monday, July 18.
Despite the ongoing heat wave's weather demands on House Call Company's service staff, Bryant Cueto was dispatched to our house right away.
He recommended that the best plan of action, given the water heater's age, would be to replace it rather than replacing just the failed starter device.
We agreed to the estimate but it took several days to secure the replacement heater. On Thursday, July 21 the job was completed and we were delighted to have hot water again!
Throughout the process, Bryant remained quite professional and kept us informed about every step of the process. We're sure that House Call Company's proud to have Bryant Cueto on their service tech staff.
Thank you Bryant!
Linda and Mike Cullinan
Carrollton VA

My forever plumber ⭐️⭐️⭐️⭐️⭐️

HVAC Install

Had water heater leak 10/31/2022. Original 50 gal replaced with 40 gal. Switched and installed without approval or communication. Installed wrong without approval. Will it work? It does not meet standards, not offered compensation. Deep freeze froze pipes in garage. Good response from when pipes started flowing flooding garage and back yard. As I stayed no communication until after installation complete. And the structure was left unfinished.

I had A-1 come to my house last night to fix a bathtub. They worked around my hours and did great work fixing the bathtub. My two complaints, after seeing what was wrong and needed to be fixed I was quoted $375 for the repairs. This was far more than it should have been for the little amount of work that it took. Even though I wasn't thrilled about the price, I bit the bullet and decided to have them go ahead and do the work so I knew it would be done correctly. My biggest complaint: I told the plumber that I had a coupon from online that gave me 15% off all plumbing repairs. He looked at me and said, See, the thing is I already gave you a huge discount as he shrugged his shoulders. First, that is a lie!!!! It took 20-30 minutes and $10 dollars worth of materials to fix my bathtub. (The piece that was messed up was brand new as he pointed out to me when giving me the qoute.) Second, how can you not honor a coupon after a quote is given? If I said I had the coupon prior to receiving my quote, would my cost have been over $400???? Unfortunately for A-1, the fact that my shower is fixed does not out weight the fact their people lacked integrity during my interaction with them last night. I will not ever be doing business with them again. I will stick to small local private owned plumber businesses from now on.

Horrible Co. Rude serviceman. He kept interrupting me while I was explaining our HVAC issues and got angry when I nicely asked him to please let me finish and to not interrupt me. Our builder used this Co. To install our HVAC and plumbing in our new home. HVAC hasn't worked properly from Day one. Furnaces are covered in condensation, drain pan drain hole covered with styrofoam blocks furn. Sits on., Mold growing due to so much condensation. Something rattling around when furnace is running. AC leaking into attic at furnace seams. Compressor already had to be replaced and now makes noise and keeps shutting off.