Best HVAC System Maintenance in Chesapeake VA

Had the team out to fix my dinosaur unit. I was happy they didn’t push to replace the unit. The part needed was back ordered, so we went a while without ac. But when it came in, Kitty, got us scheduled the next day. The job took less time and when it still didn’t work, they came back the next day and fixed the problem. Im very happy with their service and will be using them in the future when it comes time to replace the whole system.

Great professional service on a Sunday last minute. I’m grateful someone was available to service my gas stove. All I needed was the hose reconnected and I’d rather have a professional do it. The tech was fantastic! The only issues are cost and the length of the hose. I understand being a Sunday ups the cost but $600+ to connect a hose in 30 mins seems excessive. Also the hose that was connected was much shorter than the previous one which doesn’t allow me to pull out the stove as much to clean behind. Overall good but expensive and left things a little more difficult for me.

Great people to work with

Very quick response to send someone out to assess replacement of water heater as well as to come out and do swap. However the installers did not lay down sufficient material to prevent water soaking into carpet nor wood in attic as they removed the old heater, nor did they wear shoe coverings as their service guarantee states that they should have. They also gouged the wall and banister as they removed the heater and have been unable to get a response to any messages have sent to company.

Russell's Heating and Cooling service pro Dustin Wilson and his helper Kyle did a professional job in removing old system and installing new heating and cooling system. I would highly recommend them to anyone needing heating and cooling service.

We needed a new HVAC system as our condo's original 16-year old unit was leaking freon (which is no longer available). On the recommendation of my neighbors, I called Smith & Keene. They promptly sent a repairman to patch us up until an estimator could arrive. Thanks to S&K, we now have a new unit, installed on time and on target, albeit we did not have a replacement budgeted, the price was reasonable. Highly recommend Smith & Keene, especially for their professionalism.

Our Heating and Air gas pack unit went out yesterday morning. I was extremely concerned because I could smell an intense burning smell and thought our home was on fire. I had another company come out and look everything over and they stated the unit should be replaced and gave me a quote. I decided to get a second opinion and after 5pm on a Tuesday I called RA Styron based on a friends recommendation. The on-call tech immediately gave my information to Ralph who decided he would come immediately to look things over and give me a quote (he was here way past normal business hours). He was concerned about my family and the freezing temps headed our way. My husband and I felt like the company had great standards so we immediately made the decision to move forward. There was also a couple hundred dollar savings which was a bonus. Ralph sent an extremely professional and friendly team out the next morning and they arrived right on time at 9am and finished the job earlier than expected. The setup looks much nicer and we are 100% satisfied even considering we weren’t expecting to spend that kind of money right before Christmas. I will call these guys again.

Everyone I have dealt with from this company are top notch. From the people answering the phones to the people coming out to and into my home. They are polite, professional, and often go out of their way to make the customer happy. Very knowledgeable and willing to pass on tips that might even mean they don't come out for another call.

I was very impressed with the lever level of customer service I received from Bud's Heating and Cooling. Not only were their prices better than others but they made sure that everything was to my satisfaction before they signed off on the job. I will be using them from now on for any heating, cooling, or electric needs. Thank you.

Had my AC go out and they fixed me right on up. Fast service and professional Tech's. Reasonable priced. Thank you for your help. Till next time.....

Been calling left my number 3 times the owner James and or the general manager Brian does not return calls