Best Gas Piping in Chesapeake VA

I cannot recommend this companyI’m not one to leave reviews, but I must share my experience with Michael & Sons. We recently moved to the Chesapeake, VA area (military family) and became aware our water heater was leaking. I called Michael & Sons because they appeared at the top of my Google search and seemingly had great reviews. They were able to send someone out ASAP via an easy online booking, which I appreciated. He was very friendly and shared my options for purchasing a new water heater. He came back the very next day for install. Everything was fine.After he left, I began to notice the hot water in our sinks and bath tubs smelled like chemicals. My husband, who was underway at the time, was not home to help verify this for me. I called Michaels & Sons back and asked them if this was normal? I also have a toddler at home and am expecting my second child. I was not comfortable using the water, let alone bathing my child in it. The installer came back and reassured me, though his explanation was that it was likely the adhesive (not the proper term) he used, which he showed me is non-toxic. He told me it was normal and the smell should go away “in a few days.” I felt so frustrated because this didn’t feel normal. The smell was so awful and it made me scared. I ended up asking my neighbors, who came over and verified the smell for me. They also said it is NOT NORMAL. I call the company back and end up crying to the receptionist because I’m frustrated and just spent over $3,000. A manager called me back and tried to give me a chemistry lesson in water heater installation. I felt like I was gastlit over and over again. I’m just an emotional pregnant woman.My neighbor was the only one who offered me solid advice, spend the next few hours filling and draining our bath tubs. After a few hours (and so much wasted water), the smell finally went away. Fast forward two weeks and we have the city inspector come out to inspect the job. He highlighted a few major areas that the installer missed, including a huge safety concern - a valve that could pump out 200 degree water into my garage? I about had a heart attack. So Michael & Sons had to come out again, for a fourth time. The manager calls me to explain the situation and I am very frustrated. He basically chocks it up to human error and again, I feel like my feelings are not valid and he is gaslighting me. Aren’t you guys supposed to be the experts? They blamed the inspector as if they don’t know what they’re doing. But Michael & Sons didn’t follow Chesapeake codes? Shouldn’t you know the codes of the areas you work in?Michael & Sons came out for a fourth installation. The city inspector came out for the second time and verified the work a week later, thank god. But all this being said I spent over $3,000 and the process from start to finish has been over a month.I cannot recommend Michael & Sons to anyone. And while the team members are nice enough and they have an easy, stream-lined appointment process, the experience was such a pain.

The quality of work was amazing and the time it took the contractor to fix the issue was timely. I made a call first thing in the morning and had a contractor by the afternoon. I will most definitely be a returning customer and refer All Day plumbing to family and friends

Antoine was awesome! A1 got him out to me the following day after I had a slight plumbing emergency (clog that overflowed the toilet) which was amazing! They worked nicely around my work schedule :) As for Antoine himself - he was amazing, worked super quickly and efficiently and gave some super helpful advice. Also very friendly and pleasant to talk too. Will definitely keep A1 as well as Antoine in mind for any future plumbing issues :) !!

Our Ac has been giving us trouble for a good while. And we couldn’t take it anymore. We had repair person after, repair person at our house. They kept telling us everything was fine and in shape. It wasn’t fine. Finally we called McCoy Plumbling. He was the only one that went upstairs in the attic and found the problem. He told us we had a pipe that was backed up. That’s was why our unit kept turning off and on. He drained it and suddenly within an hour our house started to feel cool like normal. I’m keeping this company on my speed dial. Thank you again!

Dave came out the next day for a clogged sink that we had been troubleshooting for a week. Needed him again 2 days later for the same issue and he fixed it no charge. Called the day after to make sure it was good.

Tony is very knowledgeable in his trade, and a very friendly guy. He replaced my garbage disposal and cleared a drain stoppage very quickly and at a really reasonable price. I definitely recommend giving him a call!

Best HvAC company in Hampton Roads. Dean has been servicing my needs for over 30 years. Just a great guy

Great company! I normally don’t write reviews neither negatively or positively, but THIS company really put forth effort in customer service !! The work was done in a timely professional manner, the prices were way more reasonable then some other quotes I’ve gotten and I and would highly recommend them to my friends and family members.

NPI has always provided excellent and timely, friendly service. Today, they arrived early, provided an estimate prior to beginning the work,and were done quickly. Everything was done neatly.

Jim is an awesome guy. A pipe under my house burst and I needed it fixed A.S.A.P. I called several different companies and Bertolino and Son was the only plumbing company that answered the phone after hours ! He came over and fixed the leak. Jim is not only prompt and efficient he is very personable. After finishing the job and explaining what the problem was, he stayed and chatted with us. After a few laughs and my sincere Thank yous I felt like I've known him all my life. I definitely would call Jim if I ever needed his services again
Thanks again,
Kate Nelson