Best Air Conditioning System in Chesapeake VA

I can't say how thankful and wonderful Mr. Martin and his colleague were this evening! They were very quick to respond to my problem, addressed my issue with quickness and had my a/c back up and running in no time! I would high recommend him to anyone with any issue they fix. He will be my ac guy from now on. Also very inexpensive which was a huge bonus! Thank you again for your reliable service :)

Special thanks to Emma, Chantelle, Terrence and Devin for a job well done. My HVAC problems have been resolved. Each one of them represented RS Andrews in a professional manner.

Had my quarterly inspection on unit prior to using the air conditioner system for the summer. Harrison was my technician. He was very professional, and personable. He alerted me when he was on his way, he engaged me in the process and gave me his professional advice on what I needed to keep my system up and running.I was very satisfied with the service I received from Harrison!P.S. He also looked out for spiders in the atticfor me!!!! Lol!!!!

I have called every day since Thursday, July 9th, 2020, for Emergency HVAC Service (their website states 24/7 Emergency Service Available) for an HVAC system that is under warranty by Smith & Keene and they told me the first available service call is Monday, July 13th. They said that they make houses with no AC their priority. Found out further that they will only respond to houses with no AC in Emergency status, regardless if their technicians are busy or not. I am also of the belief that if I was a paying customer (one they could actually get the emergency service labor rate) and not dealing with a system under warranty, that I would have had someone out to the house already. This is completely unsatisfactory. Their staff has been completely unprofessional and this is not representative of a company that has been around for 73 years. DO NOT RECOMMEND.

*** UPDATE (7/14/20) *** System has yet to be fixed. Technician came out on Monday (7/13/20) and agreed that the system had two leaks in it (one at the valve at the unit and one on the coil block on the air handler). They then had to order the parts as they neither keep any parts on hand nor were willing to remove the parts from any of the other systems that they had on hand. I spoke to them today and they initially said that the earliest that they could get out to my house would be Friday. Are you Shi**ing me? After a not so pleasant conversation, they said they could get out to the house on Wednesday morning, 07/15/20. I asked them why they couldn't have there emergency technicians come out tonight and they said that they could not do that. This has been the worst experience of my life as far as dealing with customer service. If there were a grade less than an F, they would receive it. I CANNOT REITERATE THIS MORE, DO NOT USE SMITH & KEENE FOR ANYTHING. YOU WILL ONLY BE DISAPPOINTED IN THE END.

Good folks. A veteran friendly company. Honest, fair and very knowledgeable. They have established themselves as my go-to company.

I came home to find a leak in my downstairs ceiling. My home warranty company referred me to House Call Company, service pro-Bryant Cueto came to my home. I was extremely stressed watching water gush from my ceiling, Bryant assured me he would solve the problem. He delivered on his promise, he was efficient and fixed problem in a timely manner. Byrant was professional, honest and personable. If Bryant is a reflection of House Call Company, I would highly recommend them.

Read the reviews, checked the BBB (A+) and gave them a try. Very glad I did. Terry and Richard were very professional and explained everything they did. I will call Ellsworth again if I need them.

Timely and professional! They knocked the work I requested flawlessly.

Mark has been doing services for my restaurants and my home. Always provides quick Services and quality work.

Had a new Rheem water heater installed. Was planning for a tankless system, but the technician showed us why that was impractical for the way this house was designed. Work was done by Jeremy Shacklette. He was knowledgeable, courteous, provided good advice and did what he said he would, when he said he would do it. Can't ask for more.

Just shows how rude this company is and validates all these awful reviews. An older man physically could not get into his car because of this driver. Definitely would never use this company.