Best Heater Hvac Services in Charlotte NC

I was surprised to finally find a company that calls you back quickly and had an appointment for the next day. Very polite and professional during my entire service and very reasonable rate. I even received a call back to ensure my satisfaction. Well done! Thank you for making my installation easy and painless.

Had Jason and Camilo come out today to check out our heater, guys were awesome. Need a new heater but the service and clean up of these guys was top notch, I worked plumbing and as a supervisor these are the guys you’d want on a call.

DR Jordan was on time. Competitively priced, knowledgeable, and able to rectify the issue to our satisfaction.

Austin came out for a furnace inspection. He called prior to let me know that he was en route, confirm the appointment reason, and asked where he should park his vehicle. Upon arrival he was masked (much appreciated), confirmed the reason for the appointment, and gave me the opportunity to ask questions and notify him of any concerns. Austin completed a thorough inspection. I appreciate his professionalism and knowledge.

This company is truly great in every aspect. I recently had them repair leaking pipes under my house and while they were there, they noticed that there were numerous electrical wiring issues that needed repairing ASAP. This company was able to repair multiple issues with several separate teams. Each team member was very friendly and professional. I highly recommend this company for any plumbing and electrical needs!

Thanks to the guys at Progressive I can take a hot shower tonight!! Thank you for your quick help, expertise and fair prices. I would highly recommend.

I couldn’t be more pleased with the service. Professional, honest, and proactive in keeping equipment in best shape possible. Highly recommend and will use again.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

10/10 recommend! Our tech Cam came out, gave a heads up call, which was appreciated to lock our pup up and make sure we were there for when he arrived! Cam was very professional and thorough! Explained everything in detail so we knew and understood what was going on! Repairs were made while he was here, which got our heat working again! Cam is great and will be requested for all our upcoming maintenance and service calls!

The entire experience was excellent. Morgan did a great job and had a wonderful personality. She did more than expected. I am excited to have this company as my new go to for my repair needs.

Even through adversity with freezing cold weather that wreaked havoc on their machinery, Ultimate Plumbing stuck with it until the job was complete. I will definitely call on them again whenever I need plumbing work for my business or home.

Antonio saved the day! He was fast, responsive and a joy to work with. Professional and on time, I am forever grateful for the work he did on my house when a pipe burst due to the cold weather. Thank you!!!

Kris is an awesome technician. Prompt, extremely professional, and courteous. He installed my hot water heater and took the time to explain some of the steps he had taken with the install and how he made sure the gas line wasn't damaged or leaking. I highly recommend and will call for anything home/appliance related repair in the future!

As a business owner myself, I am keenly aware of the challenges with scheduling, staffing etc. I also realize the value of communication. PC Godfrey provided zero communication and left me hanging for a service call for 2 days in a row. I had to call both days to request a general timeframe and continued to get call centers or dispatch that would tell me that they would “look into it and give me a call back” yet hours would go by and no call back. At the very least… if your technician is running behind or had to change direction, you could give me some indication of the change.
We have a gas leak at our company office preventing our company from performing tasks required for our daily operation and now 3 days later we must start this process over. I am extremely disappointed and this is the first review I’ve ever taken the time to submit. Again this is coming from someone who is quite understanding when it comes to business operations. I have moved on to look for another company and suggest you do the same.

Initially I was very satisfied with this company, they fixed a short in our AC unit after a previous company replaced a fuse only to have the unit go out a week later. However, we're sitting at just over a month out from their repair (they have a 30 day coverage, it's been 35 days) and our unit is out again. Because it's not covered, we had to make another request through our warranty, got this company again, and the soonest available appointment is 10 days out. Reading previous reviews it's clear that this delay is due to using a warranty.. extremely disappointed and frustrated with both the quality of repair and customer service of this company.