Best HVAC System Repair in Charlotte NC

Charlotte Plumbing Masters employee, Mike, was scheduled to be here at 2PM but to my surprise he called and wanted to know if it would be okay to show up early. When Mike arrived, I spoke to him about my shower head leaking and mentioned that I had the same problem 5 years ago. Mike evaluated the problem and found that my water pressure setting was too high (going into the house), causing my water cartridge in my shower to wear out too quickly. He also mentioned, that my warranty company may pay for the repairs, which was a surprise to me. Unfortunately, after contacting the warranty provider (Total Home Protection) they stated they would not cover anything (poor choice of a warranty company by me). Mike then went to work on fixing the problem and was finished bringing my water system up to code. I would gladly have Mike back again as the was very friendly but professional and did a great job !!

IRV Plumbing and Tony Williams get the highest rating from us. We needed a new hot water heater. We called IRV and they would have come that day, but we couldn't do it then so we scheduled for the next morning. Tony arrived at about 10 a.m. and determined the tank was cracked. He wrote up three options for replacing it, and after we picked one, he installed the new water heater himself because no installation crews were available that day. He explained everything carefully, including the differences in the three options he offered. The whole thing was done in one day and one phone call. And the corner of the garage where the water heater is located is now cleaner than it was when Tony got here. This was A+ service all the way around.

The repair person was very professional and was able to fix the problem.

Matt & Jody did an awesome job. Both were courteous, professional, knowledgeable and worked diligently to replace our hot water heater. It was in the upstairs attic of all places providing a big challenge. They conquered it, great work guys!

Had a minor hiccup but the company corrected it immediately. All the technician s that came were extremely polite and professional. Hassle free. Definitely would use them again. Thank you

PPersonable and ready to please. He knew exactly what he was doing. And performed it quickly. A pleasure to work with

Logan did a great job. He arrived promptly and quickly installed a new kitchen faucet. Great customer service. I will definitely use them again.

Dillon was on time, professional, explained all phases of inspection, very courteous, an asset to the company.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

Jay was helpful and knowledgeable when he came to help us with a plumbing leak. He got to us so quickly and stopped the leak right away. He also cleaned up nicely! We had a late night call and he was very polite and quiet so that our baby wouldn’t wake up. I appreciate his kindness in a stressful situation. We would highly recommend Jay if you have any plumbing needs.

Steve was extremely helpful, professional, and did great work. Very happy with our experience.

Even through adversity with freezing cold weather that wreaked havoc on their machinery, Ultimate Plumbing stuck with it until the job was complete. I will definitely call on them again whenever I need plumbing work for my business or home.

As a business owner myself, I am keenly aware of the challenges with scheduling, staffing etc. I also realize the value of communication. PC Godfrey provided zero communication and left me hanging for a service call for 2 days in a row. I had to call both days to request a general timeframe and continued to get call centers or dispatch that would tell me that they would “look into it and give me a call back” yet hours would go by and no call back. At the very least… if your technician is running behind or had to change direction, you could give me some indication of the change.
We have a gas leak at our company office preventing our company from performing tasks required for our daily operation and now 3 days later we must start this process over. I am extremely disappointed and this is the first review I’ve ever taken the time to submit. Again this is coming from someone who is quite understanding when it comes to business operations. I have moved on to look for another company and suggest you do the same.

Accent has been awesome for several jobs over the years, new systems and repairs, HVAC, plumbing, you name it! They are quick, honest, and always reasonable.

This company comes highly recommended to me! Mazin came into my home and looked at what needed to be done and took the challenge head on! He remodeled my whole kitchen from cabinets, countertops, and backsplash! They did an amazing job and I recommend them to anyone.

Antonio saved the day! He was fast, responsive and a joy to work with. Professional and on time, I am forever grateful for the work he did on my house when a pipe burst due to the cold weather. Thank you!!!