Best Cooling System in Charlotte NC

This is the best plumbing business in Charlotte. Mary is a wonderful owner and all of their work is good quality at a great value. They really care about their customers and always go the extra mile. There's really no other reason to use anyone else in Charlotte.

Very friendly, quick and precise.

Sooooooo thankful for Nathanial Trahan! He did an amazing job fixing our outlets and was so patients with my kids in the meantime!!! We are so impressed and will be calling again for any further electrical/plumbing issues!!

Perfect

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

Tony is very professional and did a thorough analysis of the HVAC system. He made repairs and recommendations above the standard quality of care. A good experience!

Roby HVAC was great to work with! They answered when I called and got me scheduled quickly. The tech that showed up called ahead to let me know he was coming and was very knowledgeable once on site. I would highly recommend them for your HVAC needs!

Excellent service

As a business owner myself, I am keenly aware of the challenges with scheduling, staffing etc. I also realize the value of communication. PC Godfrey provided zero communication and left me hanging for a service call for 2 days in a row. I had to call both days to request a general timeframe and continued to get call centers or dispatch that would tell me that they would “look into it and give me a call back” yet hours would go by and no call back. At the very least… if your technician is running behind or had to change direction, you could give me some indication of the change.
We have a gas leak at our company office preventing our company from performing tasks required for our daily operation and now 3 days later we must start this process over. I am extremely disappointed and this is the first review I’ve ever taken the time to submit. Again this is coming from someone who is quite understanding when it comes to business operations. I have moved on to look for another company and suggest you do the same.

This company was ridiculous.

Poor Communication and Technician was not knowledgeable and not customer friendly.