Best Backflow Installations in Charlotte NC

I had roots in my main sewer line that caused the problem. The company charged me $287.00 for just putting the snake in the sewer line and pulling some of the roots; no warranty given whatsoever as they stated by their employee and their receipt!! I had the same issue in another house that I own (four months ago) and I called another company, which I don't recall their name, their job was excellent; located and cleaned the whole sewer line, cut all the roots by a special tools, gave three months warranty for their work, and they told me to put some chemical products to prevent roots from growing into the line again, and they charged me $300.00, so comparing the work of these two companies, I would never call this company again and I don't recommend it.

Jeremy was prompt and attentive. He was spot on about the issue and repaired everything precisely. Great personality and honest! Will definitely use him again, when needed!

WOW! This company has blown me away. I had been dealing with a leak issue in a condo for months, where we were unsure of the source. After months of headache, I gave Mr. Rooter a call. I found them on Angie's List. A diagnostic appointment was set up for the next day. The tech, Travis Blanton came out at the scheduled time and thoroughly looked over the area with the issue. He gave me a ton of useful information, told me what needed done and offered up his phone number for me to call for any other questions or concerns. He was very polite, professional and put me at ease. And all that didn't cost a thing. That's awesome customer service! I will definitely recommend this company to everyone, and call them if I ever need their services. Thank you!!

Highly recommend for home inspection! Great service and very detailed! Final report includes findings and estimates on all recommended repairs.

Installed toilet fast service friendly

Service was very fast and complete. Cedric Douglas was super nice, knowledgeable, and he did a great job. Definitely recommend IRV.

Great service! Very prompt, courteous, and affordable. I will continue to use them in the future.

The gentleman that came out was beyond professional and knowledgeable and I really do appreciate his experience and knowledge he deserves a raise

We had them replace all polybutylene pipe with PEX in the house we just purchased, install new toilets, move a gas regulator outside, and replace a kitchen faucet.

The good:
- Price quoted was similar to other companies
- Their office staff and plumbers were pleasant to interact with
- Price paid was same as price quoted
- They rescheduled to another day without issue when the painters' schedule and theirs conflicted
- When the gas regulator move wasn't as straightforward as expected, they went back to the shop, got the extra parts needed, and handled it within the scope of work.
- They finished the majority of the work in one day, with just a few things left on day 2
- The new pipes work!

The bad:
- Office person and lead plumber are out of sync. Originally we got everything scheduled for plumbing, then drywall repair and paint, then move-in, but the office person was assuming a date that didn't actually work, causing them to instead get scheduled in the middle of painting, which forced a plumbing reschedule to after move-in
- All of my hardwood floors in the areas they worked are covered in drywall dust
- They left boot smudges on white stair fronts
- They forgot part of the scope of work (kitchen faucet) until I reminded them
- They used my ladder and shop vacuum without asking -- (I know this is probably a bigger deal to me than it will be to others, and Mike made it right by reimbursing me what I asked to cover damages)
- Siding penetrations for gas line were angled upward and not caulked
- They did not caulk shower mix valves or tub spouts
- They did not properly caulk toilet bases (many gaps)
- They left polybutylene valves under our primary bathroom vanity, which leaked water when I opened them to cut them off myself
- They left puddles of water on top of the moisture barrier in our crawlspace.
- They removed insulation from under the first floor in two spots and did not replace. Same with living room ceiling/primary bath floor. They removed insulation that's currently sitting on my living room floor.

The not quite sure:
- They left one section of polybutylene pipe I wouldn't have known about if I didn't go under the house to check their work. When I asked about it, I was told someone else was coming to take care of that section, but had 6 jobs that day. But they had already sent a list of things they had left after the first day, and that was not included. I'm trying to assume positive intent, but including this here to remind you to check the work your contractors are doing.
- They left a ~10ft section of polybutylene where the primary supply comes under the foundation wall. We discussed this in our initial conversation, but to the foundation wall was not specified in the scope of work.

I have worked with this company on hundreds of remodeling projects the past few years. I cannot say enough great things about them. They do pristine work, are honest, dependable, and rarely have warranty issues, as in less than 1 per year. They are consistent and fully worth the cost. Derek, Danielle, and their team are all wonderful!

Excellent overall customer service by Ward Plumbing. Was very impressed by the quality work done by Gary’s (great guy) son Jared & his right hand man, William (aka Chalky). Jared & Chalky not only went above & beyond in regards to the superb skills in dealing with a complex water heater issue but also couldn’t have been more personable, polite, and patient in doing the job the right way. You could tell they obviously care greatly about giving the best possible service at the best possible price. Ward Plumbing is the way to go!!!

Just an honest guy that knows what he's doing and is definitely less expensive than the competition. Highly recommended. I'll use him again.

JV

Sneed's replaced the entire plumbing system for us as well as finished installation of the mechanical system when another contractor could not finish the job. They were very professional, prompt and an excellent value. I highly recommend them.

Had an issue with the toilet causing a leak downstairs into a different unit. Within 24 hours, Will & team inspected the issue, explained the cause, and replaced the toilet.

The whole team is nice and professional. Highly recommend using Service Pro Plumbing for all your plumbing needs.