Best Repair And Maintenance Services in Charlotte NC

Many thanks to Brennan Berry of ER Plumbing Service! We arrived home Saturday afternoon following a 9 hour drive to find no hot water. Made a call to ER Plumbing and talked to an employee of the company. (Not an answering service). The technician was dispatched at the time promised. Brennan was polite, professional and diagnosed the problem quickly. He let us know he was going to inspect incoming power, both top and bottom thermostats and both heating elements. Problem was determined to be the bottom thermostat. Since the top thermostat was the same age as the bottom Brennan recommended changing both. He provided a quotation for my acceptance before performing the work. I appreciated the fact that the parts were available on his truck. The price was reasonable since the work was done after hours on a Saturday and since the water heater was located in a crawl space under the house. If possible I would give Brennan a rating of 12 out of 10!

The technician Zonun Mawia knew what he was doing. He was polite, he listened, great to work with. Highly recommend him!

Company got me in quick! Technician was awesome, 5 stars for him all the way as well!!!

Jake was great. He patiently explained the issue and what he needed to do to fix it. He also made sure I understood everything before he left. Very friendly and professional.

ACC plumbing (Brian) was extremely professional and level of service was paramount. He communicates timeline and process in thorough manner, follows through on his word. Pricing was fair and quality of work exceeded expectations. Highly recommend for all of your plumbing needs!

Great service, fair price

Never could get them on the phone for two days. No way to leave messages. Their loss!!

We recently had a whole house repipe completed by Slava and he did a fantastic job. He took time to explain how they would install each section of pipe, and most importantly, took great care to minimize the cuts in my existing walls. All of the other plumbers who looked at this project wanted to make much larger cuts in the walls as well as my downstairs ceilings. Slava came up with a way to route the upstairs pipes that eliminated the need for any ceiling cuts. They also had the most competitive pricing and actually charged us less than the initial quotation at the completion of the project. His wife Rocco is extremely friendly and helpful as well.

100% recommend.

They were thorough and professional. I listened to commercial on radio very impressed. Really appreciate Travis Crawford

We called to for service only to receive unprofessionalism from a worker who is taking
full advantage of the covid 19 by price gouging charging $295 to come look at a clogged kitchen sink. He was very rude and quick to hang up like take it or leave it attitude. NEVER CALL THIS PLACE NOT
A BUSINESS BUT CIRCUS.

I have worked with this company on hundreds of remodeling projects the past few years. I cannot say enough great things about them. They do pristine work, are honest, dependable, and rarely have warranty issues, as in less than 1 per year. They are consistent and fully worth the cost. Derek, Danielle, and their team are all wonderful!

They arrived promptly. The main water line to my house burst, so now there's no running water. They were very expert and provided me with several viable options along with detailed explanations of the benefits and drawbacks of each. They completed the job quickly, and I would hire Expart Charlotte again.

We asked Mr. Ward to come out and give us a price on a new water heater. He charged us $185 simply to come out to assess it. He gave us a price of approximately $1900. We had another reputable company come out and perform the same service for $1300 . Mr. Ward is a very nice man but his cost was not reflective of anything near the service we required.

Service guys don't communicate, and don't apparently know anything about air conditioning. Horrible company.

Good quality . They give free estimates and they also have very good prices .

Very pleased with completeness of repair of a shower faucet that would not stop dripping, and moving the drainage line to allowing me to install a new vanity. Equally important was the courtesy and respect shown to me -- no upselling, no drama when unknown issues were discovered (three drywall screws had pierced the pipe!), repairs made and system checked and double checked, all my questions answered in non-technical terms. I learned a few things today and would gladly recommend this company.

Firstly, the only reason I'm even giving 3 stars is because Tyler was extremely professional and helpful in detecting the problem.The organization though, I'm absolutely disgusted with. When Tyler realized the issue was the Studor Vent, he went to his truck to check the pricing. $283.I spent last night trying to find the gold plated, diamond encrusted, made by magical pixies Studor Vent that Morris Jenkins must be selling, but came up empty.This company should be absolutely ashamed of themselves that they would try to sell a $40, screw in part, for a 700% markup. This experience has me questioning why I'm continuing to do business with Morris Jenkins.

It was a pleasure working with this company ! They made such an urgent need for my business a breeze. The entire process was professional and the staff explained everything to perfection. We are satisfied with our service and they honestly exceeded our expectations.

FYI - if you need an electrician I strongly suggest NOT calling Roby Electrical. I scheduled an appointment for the 2-story family room ceiling fan to be repaired. The lights all blink, so likely not just a lightbulb replacement. Clearly told the Roby operator that the room is 2- stories. Electrician showed up yesterday to basically assess the situation. He walked into the house with zero tools, flipped the lightswitch and nearly immediately recommended replacing the ceiling fan. He suggested three steps:
(1) today's meet and greet for $100
(2) a proposal for 2 guys to come with a tall ladder and determine what they think the problem might be for another $650 and
(3) a third visit of 2 guys to repair the issue (or replace the fan) for an untold amount.
Goodbye Roby Electrical

Great job and the remodel looks awesome