Best Water Heaters Repair in Buffalo NY

I contacted Mr Sal Alaimo to give me an estimate on a particular service, but we opted to replace my water heater. Sal is VERY professional, very informative, and explains things in detail. The day before I saw another issue, I sent pictures and Sal explained what was happening and offered to repair my toilet as well, for a small additional fee. Sal arrived on time, with all his equipment, repaired toilet and installed my new water heater. I am EXTREMELY pleased with his work. Before leaving he even checked on my Mom, I thought that was nice. I will be contacting Mr Sal for all/any of my plumbing/ heating needs.

These guys are pros. We use them all the time for plumbing needs. Most recently they installed a new toilet and took the old one away. No fuss, no muss. Plumber was polite and knew what he was doing.

Outstanding service! Terrific product. Very very satisfied!

Had T-Mark install a heating and AC system. There was great communication through out the install . Every concern was addressed , every call was returned promptly . T-Mark was highly professional in all aspects of the install. I am very happy with there service.

Repairman was knowledgeable and timely. Owner is a hunk!

Awesome service! The guy who came out to help me with my toilet was very professional and friendly. Highly recommend using this company!

Bryan Randall came to unclog our plumbing/sewage. He was very friendly, knowledgeable and did a great job unclogging it and providing us with solutions to ensure it did not happen again. He was thorough and checked out basement for any other sign of issues. I would hire again!

i thuoght the plumber that was coming to my house was gonna be a crazy expierience ,but when the roto rooter guy showed up at my home in buffalo after a short wait ,was a real gentelmen and clean ,explained everything the way it should be,very happy with roto rooter and the service tech frank, thank you ,

I have been using Roy's for over 5 years . I have never had bad experience with their techs or administration. Today I met Rob from Roy's as he introduced himself. I will never forget that introduction. He is a dedicated, experienced, and customer oriented asset for Roy's company. He performed the yeary checkup on two high efficiency furnaces. He explained the service call to me in terms that I clearly understood. Another tech should also be recognized for his professional and knowledge. Roger did my service call last year. Clearly, Roy's has an excellent staff, from the administration to the field staff.

I was able to easily schedule with Jon The Plumber, and the plumber that was assigned to me was Matthew Frankjoine. He was punctual, professional, fast and very honest. He will be our go-to plumber! Highly recommended. 👍🏽

We've used McAllister for all of our plumbing/heating needs for the past 10 years and have had mostly good experiences. However, recently we have had some bad experiences that have caused us to decide to take our business elsewhere. About a year ago one of their plumbers was here and forgot to shut off a valve and flooded our bathroom. He then left without even offering to help clean up the huge mess he made. McAllister reimbursed me for the inconvenience but the incompetence of the plumber was concerning. Then, recently we had them out again to fix a leaky shower head. The plumber told us he needed to come back because he didn't bring the right tools. What he failed to mention was that he also broke the shower rendering it unusable which we had to discover ourselves the following morning. To make matters worse, Amy at the office then proceeded to argue with me about whether or not the shower was already broken, they wanted to charge additional fees to come back out to fix the problem they created, etc... Overall terrible experience. Will be looking for a new plumbing company.

Awesome!

Trustworthy and great service. Reasonable price for the thorough job they did. The plumber also looked at the entire sink to prevent further problems. Polite thorough trustworthy. The owner of this family business called me the following day to make sure that I am well pleased and to let them know if I have any problems with the sink. I will recommend to anyone seeking a plumber.