Best Water Lines in Boston MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

I spoke with Matt and scheduled a site visit to get a quote for my project. He never showed up. No phone call-nothing. I gave them a 2nd opportunity. Scheduled another appointment... Again, NO SHOW. Seriously!!! No courtesy call, explanation, apology...nothing. Never even answered my call to see if he was still coming. Wasted my time TWICE. Shame on me. Lesson learned.

Used this firm for many, many years. Great staff.

Fast and reliable! I will definitely use them again! Very Happy.

I needed an emergency plumber and Frank made an effort to come out last notice on the weekend. Supply house was closed for the parts he needed. Made plans to come back Monday. Frank showed up and finished the job. Honest and straight forward. I would use Frank again and refer him to friends and family.

This man can see through walls, I live in a basement unit and he found a leak coming from the third floor. I highly recommend drain flow, extremely professional, gets the job done fast and does the job well. Could not be more appreciative of the assistance, he saved us from having to deal with much worse issues down the line.

Always fantastic. Nick got someone out immediately all three times I've used Plumr. The prices and communication are excellent. Highly recommend.

Service was great. Sam arrived within an hour of me calling him. Sam quickly identified the problem with my furnace and fixed it immediately. I definitely recommend!

Andy at DrainStars was incredibly responsive to the plumbing problem I had. He worked to resolve the problem and left everything clean. I highly recommend him!

Prompt, transparent, and reasonably priced! I have used other plumbing and heating businesses in the area but Narrow Way is the best when it comes to reasonable pricing and good craftsmanship! I had an issue with a newly delivered dryer and needed the vent to be reconfigured in a tight closet space. They were upfront on how they would charge when I called and showed up in the time window. Highly recommend!

Great customer service and fantastic work ethic!!!!

Great Experience - Honest, upfront, on-time. The work charlie and his team was second to none. His attention to detail, and workmanship was first class.

Quick response, great work, fair price. Highly recommended .

They charged me $150 for spending a couple of minutes to tell me to call a plumber!! We called the plumber and found no issue. I called a different drain cleaning company and they came over to diagnose the problem and fixed it. If Rapid flow had done a their job we would not have needed to call the plumber and a different draining company. I wasted time and money and regret calling Rapid Flow in the first place.

No return phone call for an appt. Moving on.

No longer the same company that previously did my work.