Best Water Heating System in Boston MA

Very friendly staff, and very pleased with the professionalism as well as the work done. Staff was great about wearing masks/social distancing during the job as well. 100% would use again.

John came and repaired some duct work so that the heat flow increased into the room I needed it too.

Frank answered our emergency call to have our gas oven hooked up. He came to our home 20 minutes after the call and really helped us when we were in a bind. He was responsive, quick and did a fantastic job. Will use him again in the future.

Always very prompt reply and make room in their schedule to meet needs ASAP. Staff is efficient, friendly, and very polite. Have used twice in the past two months and they will continue to be our go to plumber!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

Power Plumbing was really responsive via text! They came within a week for a non-emergency shower fix and dryer vent cleaning. Helped me identify part I needed which I was able to order ahead of their arrival. They did the job well, but ultimately overcharged me. Good quality work though

They were very professional cleaned up very well was on time would get them again and would refer them to friends thank for your service

I cannot thank them enough for their open honesty and caring approach. Instead of taking a job and making money from it, they instead saved us money by just talking to me by phone and advising me on what I needed. Thank you!

What a great company! Frank Berardino was on time and took the time to explain my entire heating system and ensured me that it was running efficiently. He is extremely knowledgeable and has become my new heating professional! Highly recommend his services.

Anthony and team are quick to respond, professional, and reliable! They've helped me out on several occasions, including: unclogging a deeply clogged kitchen sink and replacing a 1920s toilet with a modern toilet (in a space contained space and with a funky water line). Super happy with their work. Highly recommend. I will call them again if anything plumbing comes up again.

I called Rich Matthews at the beginning of December to talk about replacing my ancient (1982) furnace and a water heater that was starting to hurt. Add in that I was trying to do it through Mass Save with a heat loan. Rich came out to my house on a Saturday to look at the job and give us the quote we would need to get the heat loan. He had the quote to me that same day via email and he dropped off a paper copy the next business day. He's forthright and honest and he started teeing up the special pieces we would need while we were waiting for the bank to approve the loan. He was very responsive the whole time and was good about giving me a call for updates.

Because of the jury-rigged nature of the old furnace, he told us it would take two days, possibly three, to get the old one out and the new furnace and water heater in. He replaced the water heater on day one so we wouldn't be without. Then he worked late on a Friday to get everything done right before the temperatures dropped down below 20. The new ductwork, venting, and drain for the condensate are all really well done. You can see the quality of his work. It is well below freezing outside, and this is the warmest my house has been since I bought it. He even came back after the install was complete to change an exterior fitting for the air intake because he wasn't happy with the part he had on hand when he did the job originally.

10/10 I would go back to Rich for any work I needed done.

I had an emergency, Ronald was able to find someone to send over the house to fix my heating system. The crew were were on time and very professional 👏

Josh was very professional and did a great job. I will be glad to call again for additional services.

I was pleasantly surprised with my experience with Advantage III. I called on a Monday morning, they picked up right away and were very friendly. I was able to get an appointment the next day to look at a water leak I was having in the basement. The plumbers came and identified and fixed the issue within an hour and a half and they were very nice and seemed to be very knowledgeable. Would recommend!

Terrible customer service. Overpriced