Best Water Heater Repair in Boston MA

I hired CTW Plumbing and Heating to figure out why my basement was getting warm in the middle of the night. After determining that the basement heat was being controlled by the thermostat on another floor, they separated the basement heat into a new zone with separate thermostat and serviced our boiler. They communicated well, worked efficiently, and their work beautifully fit in with my existing systems. I will be sure to call them for any future plumbing work and recommend that you do too!

Put in a new water heater and a few other things around the house he deafly knows what he’s doing

My wife and I purchased a new gas oven and needed a plumber at short notice. Frank responded to our message quickly, and we easily made an appointment for 3 days later.
Frank showed up on time, and quickly disconnected our old range. He then returned the next afternoon (on a Saturday!) to install our newly delivered range.
Excellent timely work, clean and efficient.
Highly recommend.

Wonderful

Had previously used to install a water heater. Called due to a water heater leak. Went at the property with tenet present would not replace water heater without a check for repair at completion. Would not accept a check to be mailed. Never again. Terrible service. Also had called months before for a different water heater and told could not get to it for days. Just not reliable.

Have used this family operated business over the decades , at home and for commercial work, always respond immediately, always 1st rate quality and professional!

I called this week for a water heater and within hours they were here, had the old unit out and the new one up and working, very clean and neat work.

Very punctual - got to my place within the time window provided. Took only a few mins to fix the clogged sink/disposal. Not only did they fix the issue but they also explained to me how they did it, what tools they used and where I can find the tool.

Paul is the best plumber in Boston. Very friendly and professionally

Called Tom White to make an appointment to service my steam heating system and he said he was booked to next summer. weird.

Used this firm for many, many years. Great staff.

Scammers.

Charged 950 for a fifteen minute faucet replacement. Replacement was of low quality.

Not recommended.

They did a great job. I think our technicians name was Dave. He arrived on time and did an awesome job. We had three little kids running around the house and he got everything done in a short period of time. I'd use them again for sure.

I scheduled an appointment for 5/6. They gave me a 4 hr window of when they would arrive. At 2:55pm I received a text telling me they will call me shortly. I replied to the text saying ok, and asked to confirm they are still coming within the 4 hr window given to me? I did not get a reply to my question. They never called me, and they never showed up. I will NEVER use this company! Extremely unprofessional.

I needed an emergency plumber and Frank made an effort to come out last notice on the weekend. Supply house was closed for the parts he needed. Made plans to come back Monday. Frank showed up and finished the job. Honest and straight forward. I would use Frank again and refer him to friends and family.