Best Toilet Fix in Boston MA

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Power

I am returning here to change my review as I have since been reached out to by McMahon over the phone and asked for honest feedback after I posted my original review. I have realized they do hold an honest commitment to serving the customer . I originally had reviewed McMahon and given 1 star.

My original assessment of the company came after I had used the company in two cases, to fix a broken shower valve and fix a circulator pump. In both cases, they had to come back a second time as problems arose from their original work job. I understand that mistakes are made and also that sometimes the part they use from the manufacturer may just turn out to be faulty. In both cases they came back and fixed the job with no additional charge. I think most of my original frustration came from the additional hassle of having to have them come out a second time in both cases.

However, my opinion has changed for the most part. After my original (not so kindly worded) review, I got a call from Mr. McMahon himself. He was very calm and receptive over the phone, stating he was disappointed that I had the experience I had and that he wanted to know what he could do to make it right. He listened to my criticism and took it kindly. He let me know that he hoped that there is always an honest dialogue with the customer, and that if the customer is disappointed they just reach out to him directly. My follow up conversation with Mr. McMahon was very good and convinced me in their commitment to ensuring the customer has a good experience.

Solid dude, took care of our urgent situation in the middle of a long weekend. We had reached out to several other contractors but Frank was the only one who responded right away to my text message. Would recommend.

Tony is one of the best in the business. If you need plumbing services, your first call should to be Drain Flow!

Nick was great at accessing the situation and providing a quote for the work needed. The work was done well and I was very satisfied with not only the quality of the work but also with the professionalism of those conducting the work. Was even able to talk with Nick about some other aspects and weighing the pros and cons of conducting other work in the future. Nick and Josh were super easy to talk with. Also, the website and business end of things was great. Got a notification when they were on their way. Scheduling was easy. Great experience all around.

I have been working with Narrow Way on a number of jobs around my house, an old! Boston house; jobs have ranged from putting in a laundry sink to plumbing a bathroom . They are very reliable; they come when they say they will, they complete the work they say they will in budget. If they can't do it in budget they let you know why and they have options. They know how to deal with old homes and the surprises they bring to any job. And they treat the customer like a partner instead of the opposition or a brainless impediment (or worse). I recommend them.

Amazing HVAC company! Highly recommend, wouldn’t use anyone else. Alicia in the accounting department was very thorough and pleasant. She helped me with all of my billing needs.

I contacted Aaron Plumbing for an estimate on short notice. Jay was extremely helpful & went out of his way to assist on a home inspection followup. Highly recommend their service!

I manage a lot of property in the Chelsea area, Vinny and Aquaflow are always willing to help and give an HONEST opinion on any plumbing projects I am working on. I would recommend him to anyone needing plumbing services. Thanks Andrew

Great service! Pleasure to work with every time :)

We were not getting heat in a back bedroom. Tom came out and found out the previous folks must have had kid(s) who threw down all sorts of stuff down the ductwork. He cleaned our furnace and fixed our problem with a very reasonable price. Highly recommend!

My kitchen sink shut off valves failed and got chunks of rubber all up in my faucet, making my kitchen sink totally unusable. Sillari sent plumbers first thing the next morning and they were able to fix the valves and clear the blockage. The two plumbers were very nice and super respectful about wearing a mask in my home.

Like above, they were responsive and fixed it, but they charged well above market.