Best Residential Sewer in Boston MA

Greg was efficient and informative . Quick to respond . & he has a clean truck. 👍 thank you Wayne Drain

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

Worst ever. Hire professionals instead.

these guys are legit. super responsive, timely, knowledgeable, professional, and do the job right - they don’t cut corners!! they’re friendly, efficient and thorough - doesn't get better than that!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

We recently had a clogged drain and cracked drain pipe. We called Power Plumbing, and Dave got back to us within a half hour. He and another plumber came out that afternoon (exactly at the time they said), and fixed the problem. We're very happy with their responsiveness and the quality of the work. We would definitely use Power Plumbing again, and would recommend them highly.

Called regarding a gas connection for a new dryer. The service was done quickly. I had some follow-up questions and the owner was very quick to help. I will gladly use again.

We have used Anthony for drain services (toilet, washing machine, hot water heater, pipes) on over 15 occasions, and every time he has been responsive, fast, effective, and extremely high quality. Definitely recommend him!!! Very thankful for his skills.

Josh and his team arrived on time as schedule. They suppose to remove the cast ion flange and replace with the pvc flange. However, removing the cast ion flange is hard due to the old cast ion pipe. Josh and Nick explained the solution is to put in the insert pvc flange . I am okay with it as long as it works and no leaks. Anyway, Nick is very responsive and the team is professional. I definitely use them again.

They were timely, efficient, and properly masked! My new faucet went in quickly without any trouble. I’ll be calling Hourican next time I need anything fixed or replaced. 100% recommend!

Shayla provided some of the best customer service i’ve ever received from any company. She gave me all the information I requested, as well as shown interest, respect, and politeness in the conversation. I felt listened and respected throughout. Thank you Shayla!