Best Residential And Commercial Plumbing in Boston MA

Over and above all expectations! Friendly and proffesional! Rapid response and communication! Very reasonable rates and knowledgeable technicians! Recommend highly!

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

Frank came and took care of the job in an efficient manner. Friendly and upfront. He explain what needed to be done. He really went the extra mile to bail me out after I had an awful experience with another company. I highly recommend using Gomes. I will certainly be using them for any future needs and I am keep their number saved in my phone.

Matt replaced the sewer ejector pump for my rental property. He was very professional and took time to explain the problem and ways to prevent similar problems in the future, highly recommended!

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Power

Anthony was extremely responsive, timely and quick to work. Very reasonably priced, honest and would recommend to anyone in need of a skilled plumber in the city of Boston.

Had pipes freeze and subsequently burst last month. Ron came out that morning to have a quick look even though he didn't have capacity for his team to do a fix that day, just to make sure we did everything right (shut off water, start heating things up). This was so incredibly helpful and made us feel better. He also quickly put us in touch with a carpenter should we need to remove any cabinetry to get to the pipes which we luckily didn't have to do. The whole experience was so positive despite the situation, he was always thinking ahead and was really helpful. Thanks so much!

If I’m ever asked, “do you know a good plumber?” My answer will be...I have a great one! I called Nick, last night and asked if he could quote me for replacing a garbage disposal and a time of when he could come install it. Instead of him providing me with that info, he asked me what was wrong with it. After I explained the problem, he then asked me if I had tools and some time for him to explain what I needed to do. I said yes, and he explain exactly what I needed to do to remedy the problem. I followed his instructions and problem fixed!

I had this same problem at my parents house and a different plumber charged my parents $1,000 to replace it, instead of what I was explained to do.

Plumr is the plumbing contact you need in your phone. When Nick first came to my house for a quote for a job he will be doing at my house, he was on time, professional and very knowledgeable!

The best of the best, hands down! Great guys- highly professional, reliable and skilled. Bonus points for being so respectful of COVID!

Our Boston row house suffered a damaged sewer pipe (lateral -perpendicular to street).
We consulted about 1/2 dozen contractors based upon the BWSC's list of bonded companies.

A number of the companies really diagnosed the situation poorly. They came by, took a quick peak, and left. A couple companies scoped (camera) the pipe but still came up with inappropriate or incomplete plans to fix the problem.

Tico and his crew spent far longer analyzing the situation. They came up with a straight forward and complete plan. The price was on the lower end of all the quotes we received.

On the scheduled repair day, they arrived on time and got to work. They performed like a well oiled machine. The excavations, new pipe, and covering up of the dig sites moved forward efficiently. The BWSC inspector had no issues with their work. Tico even blew dust off of cars parked in the vicinity!

Yeah, initially we had difficulty contacting Hercules and getting a reply. And yes the job itself was scheduled on short notice. But IMO, you gotta be nuts to hire anyone else for this kind of job.

They take advantage of you if you are in a fix. My water heater broke and called them to replace it on a Saturday. They came replaced the heater took the old one back.
GE Water heater with same warranty (6 yrs) costs $425 in Home depot. They charged my tenant $2250 plus $ 375 for coming on Saturday.
When confronted I was told that they used better water heater which costs $1100. That means I was still charged $1400 for installation ($350 an hour )
He agreed to refund me the overcharged amount and sent me a Big check of $100. Which was promptly returned to him.
Isn't it day time robbery ? Never use them if you don't want to be robbed.