Best Repairs Replacements in Boston MA

They fixed my toilet quick, which we really appreciated. Easy to work with. Would definitely use them again.

My wife and I called and they were able to get guys to our house in two hours. Thought I had a leaking pipe but the job ended up being much bigger and they were up front about what needed to be done. Totally professional guys who stayed at it until it was done. Will hire again for regular work / improvements and not just emergency stuff. Excellent per hour rate.

Look no further for your drain issues. I highly recommend this business. Andy and his crew were awesome and super attentive to the work. I was extremely please with all of the repairs.

Great proffesional service

Narrow Way knows heating systems. I have a heating system with a pump running all the time. I called the company who installed the system several years back. The technician couldn't pinpoint the problem, but he suggested me to replace the control board for $1300! and say let's start with that. I am so glad I called Narrow Way. Mario came out and figured out the issue right away, now the problem has been fixed and I am so happy. From now on whenever I get boiler issues, I will always call Narrow Way first.

I have recently had Velocity Plumbing over to unclog a pipe. The team goes above and beyond on every occasion and goes way out of their way to make the job a success. I will continue to use the Velocity team in my future plumbing needs and continue to recommend them.

Excellent service. I had a plumbing emergency over the Easter holiday. Nobody else would come out to help me. These guys guys did, even though I lived well beyond their usual service area. They took care of the problem with professionalism and left everything clean, tidy and (most importantly) functional. In the end, the cost was very reasonable. Highly recommended.

Overall, I very much enjoyed working with Ernie. He is a really nice guy and does a professional, clean job. I would hire Ernie again.

The scope of the work Ernie did for us included: running a gas line to the attic for a new HVAC unit, repositioning gas for a new basement HVAC unit, and installing a new on-demand hot water heater. This project ended up requiring upsizing the gas line all the way back to the meter. To further complicate the job, the work was done in two phases so that our house would not have any interruption to hot water or heat. Further, as Ernie was separate from the HVAC company and the electrician, there was need to orchestrate scheduling of work around the progress made by other companies.

What went well:
- The result is that the work is all running as expected and was properly permitted
- The work was clean and tucked away to allow for finishing the basement and attic
- Ernie worked with me to phase the work such that there was no interruption to gas appliances around the house other than what we agreed could be worked around (our dryer was down for a couple days)
- When one of the gas pipe unions was a bit too loose and was leaking a little gas, Ernie responded immediately to tighten it up
- Ernie ran some gas pipe through a fairly difficult path to get from the basement to the attic

What could have been better:
- As with all good tradesmen, Ernie is busy. This combined with family circumstances meant that Ernie was not consistently responsive in trying to get work scheduled
- We could have communicated about the path of the gas pipe in the attic better so that it was located in the right spot the first time instead of having to pay to re-run it tighter to other piping
- Due to a change in the code and the need to keep the old heating system working until the attic HVAC was running, there was a miscalculation of gas pipe size that lead to an initial failing of inspection and a significant amount of re-work. In the end, Ernie made good on this such that I paid for the unanticipated scope of upsizing pipe all the way back to the meter and he ate the cost of reworking what he had already done that needed to be upsized.

Again, overall I would hire Ernie again, and in fact do anticipate enlisting his help for finishing a bathroom in the basement a year or two from now.

Would definitely call E Francis Plumbing again. Came to my house in an emergency and did the job quickly and efficiently. Very professional. Five Star + Rating

Joe and his team installed two water heaters in our two-family house, and did some other plumbing maintenance in our basement. He was sincerely nice, professional, and communicative. We did get a few quotes on the work and his price was very competitive. We're very pleased and we will not hesitate to call him in the future!

Was recommended by a friend and was not disappointed. Fixed our sink in very short oder. Reasonable pricing and very professional in our home. So glad to not have search for a plumber any longer. All of our business will go to Real Deal

No longer the same company that previously did my work.