Best Plumbing System in Boston MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

John came and repaired some duct work so that the heat flow increased into the room I needed it too.

Frank answered our emergency call to have our gas oven hooked up. He came to our home 20 minutes after the call and really helped us when we were in a bind. He was responsive, quick and did a fantastic job. Will use him again in the future.

Great experience with the T-Flow crew yesterday - had a hot water heater replaced and Matt was very helpful by explaining all the options before starting the job. The team arrived promptly at the scheduled time and worked throughout the day to get the job done. Beautiful work - these guys take pride in what they do. I highly recommend T-Flow!

Paul is the best plumber in Boston. Very friendly and professionally

If there was a rating for 10 stars, White's surely deserves it. My interaction with Tom started in March 2019, when we lost our heating system. We called several plumbers and most did not call back. Tom did call back and unfortunately, he was extremely busy and could not come out, but he did refer us to someone that could, and did come out and do a temporary repair to get us through the cold weather and the process to figure out financing. In the meantime, we got some extremely high estimates from some companies that are well known and highly advertised. Sad to say, I think these companies are able to take advantage of the situation that people are in. I got a good reference from my boss about White's and that matters since anyone can write a review and everyone has different opinions about quality of work. I have very high expectations in all areas of performance. We called White's for a brand new high efficiency heating system including a new hot water. Tom was timely, took time to answer all of our questions and he was very easy going and patient. He provided us with a detailed estimate on the spot. He explained to us the most cost effective way to replace our system and when we asked questions to compare his estimates to others, he explained the differences and said he could do it like the others and charge us more money if we wanted. That goes to show that he cares about his customers and not the money he can make. This is a family owned business that has been around for many years. After I got the finances pulled together, I called and setup the installation. Even though the estimate had expired and prices had gone up, he honored the original estimate. The date was set and Tom, his brother and father came, removed the old system, and installed the new one. Their work area was kept neat and clean at all times. All interactions with everyone from the time of setting up the estimate to completion of the project were timely and respectful. I would highly recommend their services.

Power Plumbing was really responsive via text! They came within a week for a non-emergency shower fix and dryer vent cleaning. Helped me identify part I needed which I was able to order ahead of their arrival. They did the job well, but ultimately overcharged me. Good quality work though

Mike McMahon and his crew are very decent and do their 100% best to do a great job for their customers. They are our go to saviors keeping a 120 year old house going. If you hire them, you are hiring the best.

We were having an issue with a leaky faucet. they were able to come the same day we called. Stan was extremely nice! And was quick to fix the issue. We would highly recommend!

Extremely professional, quick to fit me in the schedule and quick to complete the installation, and good conversation when he was here. I'd definitely recommend!

Anthony, the proprietor of Drain Flow, is amazing. He's skilled in his profession, he's honest, he's fair with his pricing and he always does his best to get to you ASAP. Every time we've called him, he sees us that day if he can our the next day. He's helped us many times since 2012. He's the guy who helps little old ladies whose water heater dies in the middle of winter FIRST because that's a true emergency for the elderly. He's a good guy with a great heart. We'll be working with him as long as we need a plumber because he always comes through.

Rich replaced our hot water heater recently and did some other work for us a couple of years ago. Anytime I've called Rich he's responded very quickly, he shows up on time, and if he says he's going to do something he does it. He always has a great attitude, too. Even when things don't go exactly as planned. I won't hesitate to call Rich for our next water heater.

Ronald was very responsive to schedule the inspection, and Matthew arrived on time, did a thorough job on site. Later on, they are able to make professional recommendations to reach a solution.

I’ve used Allen Plumbing for over 30 years. Lori is attentive to the office, leaving Michael to do the plumbing. His work has always been impeccable. He recently installed a tankless water system for me that has completely changed how warm my place is. It saved some money also. Plus, Michael has quite the whistle