Best Plumbing Renovation in Boston MA

Trustworthy, honest and knowledgeable.

Power

This was the first work I needed done at our current place. Pescatore made scheduling super-easy (their website is excellent), were able to come out that afternoon, and were exceedingly professional and very efficient. Will absolutely be using them again for a new sink installation.

Called after hours and Nick told me to schedule an appointment on website which I did for the following week. Justin called ahead to confirm appointment and arrived at the scheduled time. We discussed the work that needed to be done. Justin provided me with a quote and work was promptly completed. Perfect.

I reached out to Narrow Way to help with the plumbing of a kitchen remodel. I spoke to Mary who was very cheerful and promptly helped me set up an appointment. They sent me Mario to take a look at the work and he was very helpful in his recommendations. He never followed up with the actual pricing, even though he called me to tell me he would.
Fast forward a few days, I call and speak to Mary again who prompts Mario to call me with pricing. We spoke and committed to a date and time of when they’d complete what was needed.
This is where it goes downhill. When it came time to actually get the work done, they sent Steve who showed up an hour late (without reaching out to let me know that). When he showed up to do the work, he was inside looking at things etc. He me that he needed to leave to go get a part. When he came back, he informed me that his supervisor advised him to stop the work because there were unexpected things (based on pictures he sent in) and that the quote they gave me wasn’t enough to cover the work and they needed to bill me by hour instead. So 2 hours in, nothing was accomplished. They insisted that another supervisor needed to come out and assess the situation which happened on a Friday afternoon. After this supervisor’s visit, I was told that I’d have an appointment for the following day, Saturday at 7:30 AM. I get a call from Jose at 8 AM to let me know that he won’t be able to come until 10 AM because he’s dispatched to an emergency. 2 hours later and he still no showed.
Backdrop to all this is that I had to arrange for other parties to be there (contractor to install cabinets after plumbing is done) along with an electrician to hook up the dishwasher. Due to their flakiness and lack of commitment to their word, I had to pay everyone for 2 days worth of work for nothing being completed. Even though they present a good front when comes to talking, they lack the professionalism and substance to be reliable to actually get the work done - which is what matters in the service world.

Michael with Presidents Plumbing was super responsive when I had a problem with my heat. He took care of the issue and I had heat within an hour. He was super professional, explained the issue & how I can prevent it. For sure someone to rely on!

Fast service, reasonable prices and quality work!

Promptly came at 8am. Knew what was the problem w the automatic toilet flushing and fixed it.

Great service! Pleasure to work with every time :)

This is by far the sleaziest operation in town. Came over to snake the drain, blew a hole in our pipes and then charged me 1200$ To fix his mistake as water poured through the floors into the basement. Put me in a situation where I had no choice but to agree to this price. What a JOKE! Avoid them at all costs, many many other options out there.

They show up on time, do a decent job, for the price they state.

While not inexpensive, they are fairly priced and stand by their work. We've had them do simple pipe repairs, hot water heater replacement, and fairly complex gas pipe relocation that involved fussy work due to a joist being in the wrong place.

All work done well with no return visits required.

I used TJ Sillari for the first time. I am very content about the services I received from them. They are responsive and extremely knowledgeable. They showed up on time and pointed to the root cause of the the issue I had with my steam boiler and fixed it. They have my business and I recommend them without reservation!

I sent Jim's plumbing a message on his website seeking to get a water heater install. I was surprise to have him call me minutes after to let me know that he is recovering from surgery and to give me the name and number of another plumber.
although he did not have a chance to work for me I am grateful that he cares enough to call me .
Thanks Jim & have a swift recovery

Was recommended by a friend and was not disappointed. Fixed our sink in very short oder. Reasonable pricing and very professional in our home. So glad to not have search for a plumber any longer. All of our business will go to Real Deal

Deceptive and dishonest business as they inflate their bills at the end. Stay away!

Exceptional. Explained our issue and will come back to fix when we have wall opened. Would highly recommend

In and out no problems all good