Rapid Flow Sewer & Drain Cleaning

Second visit . First with Chris. Second with Jason

Randy came out on the same day I called, fixed the drain situation very quickly & was extremely professional. Not to mention, price friendly. I would definitely hire Rapid Flow if I ever have another drain problem (hopefully I don’t have to)

Quick and responsive within the hour problem solved thank you Chris 😊

I have worked with Rapid Flow a number of times. They saved us $$$ for the pipe lining work they did for us at the Revere Hotel.

Came to my house within an hour of my calling. Did a great job and was very professional. I would highly recommend this company.

Great professionalism and outstanding customer service

Very Perfessional, on time, clean drian, left no mess...
This is the second time I used, sent Plummer right over...

Mark and team legit saved my condo. They came in and uncovered the true source of smell and where drain flies were coming from. Due to this we found out that there was a plumbing line issue. This saved us a ton of money from a competitor that was pitching us an expense fix that would not even have solved the underlying issue at hand. Can't recommend these guys enough. They are fast, and reliable.

My good friend, a Master plumber, described the problem we were having, and saidwe needed to call a good sewer line cleaning company, like Rapid Flow. Same day service, very professional and they cleanup well. Highly recommended.

The 2 guys that did the work were awesome - thanks Tom

Excellent service

Excellent work performed, Brandon completed the job thoroughly.

On time and Jason and others always go above and beyond to make sure the job is done correctly and they always cleans up 100 percent after the job

Unbelievable how fast the service person arrived and how professional and knowledgeable he was and how fast he had the problem solved

They were so quick and resolved the issue so fast, we were highly impressed and thankful!

Jason was fantastic! He was quick, friendly, and thorough. Would 100% reccomend!

Quick. Clean. Reasonably priced.

Open clogged main drain line and scoped drain

The technician Jason was extremely knowledgeable & solved a back up issue in the basement bathroom that was plaguing us for a week. Definitely a person that knows his stuff & will recommend to any friends or family

Always a great experience with Rapid Flow. Great team who does amazing work.

Fast service, honest advice and good price. Peter fixed my clogged bathroom minutes after we spoke. Thank you Rapid Flow!!

They were able to quickly and knowledgably diagnose my issue and point me in the right direction for the next steps. Really went above and beyond. Five stars!

A member of the Rapid Flow team came to my home as scheduled. He was professional and did a great job clearing my clogged drain. The price was also reasonable and I would call them again if the need arises.

Tech did a great job. Reasonable amount of time to complete the job. Hope I never have another problem but I have your number. Thanks for the help.

We use Rapid Flow every year for routine clean out. They haven’t been anything but great when they come.

Prompt, courteous, professional and good customer service

I am always satisfied with Rapid Flow service and response time. They are professional, polite, knowledgeable, and take care of all of my plumbing issues. I have had Jason and Brandon so far, who have come to my home and both technicians have gone above and beyond. They explain what they need to do and the cost, which by the way is very reasonable. I wouldn’t use anyone else. They are truly outstanding. AAA+

Rapid service very professional very clean always smiling I don’t remember is name but I give him 1000% great service thanks again

Have used Rapid Flow before. Always quick to respond and thorough in troubleshooting and fixing the issue at hand. Would highly recommend and use them again if necessary.

Had an unexpected clog in main line to septic around 5pm. Spoke to Tom who dispatched Chris. Chris was here in about an hour. He had the right equipment, and solved the problem quickly. Very happy with the service, and would highly recommend.

Excellent service, Jason was very nice very helpful

Peter, he such an expert. Will hiere them again. Thank you guys.

Your workers did exactly what what expected

They were fantastic and completed the job that the other company couldn’t do

Rapid Flow & it's whole team have been outstanding in their response & repairs to our parents very old plumbing system. Both Mark the owner & the work team of Richie, Charlie, Jason & so many others have been amazing.
They have continued to be incredibly responsive, patient & skilled at getting the what has been a year + of on & off continuous plumbing issues resolved. I would highly recommend.

They responded to my request within hours and despite how tough the issue was Jason never lost his sense of humor. He got the job done !!! He even came back after 10 PM to video record where the root cause of the issue was which helped me to talk to the city sewage department . They are very professional and reasonably priced

Late night issue resolved at a very reasonable price. Plumber was cheerful, knowledgeable and helpful!

They showed up and took care of business

The guy on the phone was such a sweetheart and got someone out to my house in 45m. No one could unclog my shower and sink that hadn’t been used for over a year while maintenance was being done to the residence. The gentleman who came couldn’t do it at first but was so determined and got it done! I couldn’t have been more grateful!

It took a couple of tries to finally clear the blockage if this drain in a commercial store. Who would have ever guessed they would put a camera in the drain and find a piece of metal that was actually causing things to hang up! They were persistent I. Chasing this down….

The technician kept in contact with me to give me updates on job.

Terrific team!!! Professional and friendly too!

Great experience - came out within a couple hours of contact, cleared an outdoor drain that was threatening to flood the basement. Thank you!

Unbelievable service. I had a clog in my tub drain and within an hour of calling, my drain was clear and Jason was already on his way. On a Sunday. On a Sunday!! And, the price was the same as a regular day, no upcharge. I would use Rapid Flow again in a heartbeat. Complete professionals and pleasant, friendly service.

They unlock the drain it was quick and time, great job Peter is very helpful and friendly thanks guy

Jason showed up on time and stayed until job was done. He tried everything in his bag of tricks even going to get heavier equipment the get the job done and once he was done all was running better than before.

We have used Rapid Flow in the past and each time they provide excellent service. Charlie was our technician and arrived quickly to take care of our problem.

Mint

Excellent service

I called Rapid Flow when I discovered a sewer line backup. Charlie was here less than two hours later. He was a pleasure to deal with and quickly got our sewer line cleaned out and backing business. He even did some cleaning up for us from the mess caused by the backup and offered some great suggestions about how to avoid future issues. They didn't even charge us an emergency fee for the quick response. I'll call Rapid Flow again for anything similar in the future and strongly recommend them.

Worked with them on problem with all the kitchen sinks in a muli-family. They were terrific, easy to work with, fast, smart, and got the job done. I highly recommend them!

My plumber named your company and I follow his suggestions and I got a good service

We had a technician out to clear several blocked shower drains in residential units. The technician was thorough, knowledgeable, and professional while completing this work. I will definitely use them in the future

Our property has dealt with rapid Flow for many years and they're always there when we call Jason is very professional and very patient always on the go I think all the hard workers and rapid flow should get rewarded once a year somehow thank you for your great service

Tyler was very knowledgeable in his craft, clean-cut ,polite.Tyler was fast and efficient and he did a high quality job and then cleaned up
After job was completed. I hope we don’t have any more issues, but if we do, I hope they send the same employee.

Life savers.
During the sleet and inclement weather, Rapid Flow came out as they say rapidly, and helped my drains go back to flowing correctly. They came in a timely manner and were responsive.

After having a horrible experience over the weekend with a previous plumber, A friend recommended Rapid Flow to me, Jason was fast and very responsive, he got the job done in no time, great customer service! I will definitely be coming back to Rapid Flow and I would highly recommend their services, ask for Jason he's awesome!

I had a clogged toilet that needed repair. I called for service and someone arrived within 2 hours of my call! They fixed the problem. I was very grateful for their quick response and great service! Oh and the technician was great and didn’t mind my dogs barking the entire time !!!

Rapid Flow always responds and gets the job done in a timely manner. I have been using them for years and they consistently provide the best service

Outstanding response time and service. Charlie was very professional in analyzing the problem and fixing it .... while also informing me as to the issues.

Jason arrived on time and resolves the problem quickly. Great Job

I called Rapid Flow for a clogged kitchen drain that two others were unable to fix. Peter fixed it in 10 minutes! And the cost was reasonable, too. I highly recommend them. I’d certainly call them again for any other plumbing problems. (And they’re nice, too).

Very professional and helpful!

Jason responded to a tenant's apartment at 10:00 pm. He accurately troubleshooted the problem and got a fix in place to help the tenant. The next morning he responded as scheduled and completed the service. His response was as good as we could have hoped for. 5 stars - Nick

Top notch company and excellent employees.

Good service fast results

I have used this company a number of times. They come quickly and get the work done fast and the prices are reasonable.

Service was quickly and efficiently.
Great job

Very professional and reasonably priced

Rapid Flow is an outstanding company. Well trained technicians and customer service. Always reliable and dependable when ever we need them to assist us onsite. Gustavo Preston can't thank you enough!

They answered the phone right away and came fast, solved the problems and made everybody happy!

Jason responded quickly to my call and even though it was on a Sunday he was on the road and to my place in an hour. He immediately determined the problem, was quick, kind and professional. Could have cost an arm and a leg and it did not! I will absolutely call them in the future and would recommend them to a friend.

This is the best service I used them in 2022 to snake drain and today they came. He made sure the drain was all clear. They'll come right away if needed. Its a pleasure dealing with this company. Everything is so easy and smooth. Thanks Rapid flow

Very prompt and professional. They more than met my expectations.

Charlie....was excellent. Did not know the buildiing, but, stayed with the major problem until it was fixed!

They always show up promptly and get the job done. The guys are friendly and knowledgeable. Always a pleasant experience.

Rapid Flow has compromised with me and with the Town of Saugus on the small amount of grease generated by a once-a-week breakfast held at the Saugus American Legion. I appreciate their flexibility and cooperation.

Quick- professional - thorough - clean - polite - these guys were great. I called them after another service didn't get the job done. They were fast to get there- they worked as a team and completed a really difficult job swiftly.

Jason my tech was very professional and knowledgeable. Returned all my calls in a timely manner and explained everything. Great job!

Pete arrived within an hour of my call . Diagnosed and solved my issue fast, professionally and efficiently .

The reviews here don’t lie. After I read the positive reviews I decided to give Rapid Flow a call. The operator was really pleasant and professional. She got the technician to call me back in less than 10 min. The technician Jason came to my house within 30 min from when I spoke with him. The night before I spent an hour trying to unclog the bathtub with a plunger 🪠 and the drain clog snake. The snake could not go very far down the drain something was blocking it. Jason told me there is a trick and you have to have the right tools as well. He was able to pull a huge amount of hair out and solved the issue in no tine. I am happy I called them. Jason did a great job. Thank you Jason!

There was a ongoing plumbing problem. They came promptly and fixed the issue. There was no extra charge to me. A follow up call from the owner also. Thank you. I will use this company in the future.

Jason was very experienced and skillful!

Jason M is an asset rapid flow was fortunate to bring on board. He is very knowledgeable and personable and one person I will always request

In and out no problems all good

Rapid Flow is great and especially their service man Charlie who came over to assess our problem. Charlie was excellent - he analyzed the problem very quickly and was very honest about what we could do without spending hundreds of dollars. We will definitely call Rapid Flow again if we have any problems and will absolutely recommend them to all our friends and family.
Thanks Charlie & Rapid Flow!!!

A few techs need major attitude adjustments. Highly recommend retraining technicians on customer service. There are other companies willing to take the same work for less. A smile goes a long way, why make your client uncomfortable?

Best drain Cleaning company I know of. Employees are professionals. Very knowledgeable and they get it done.

Great service

I called this company on Christmas Eve for a backed up septic line, and they responded quickly. Jason worked hard to get my septic line cleared. We were thankful for Jason that day. I wouldn’t hesitate to call Rapid Flow in the future. I. Hope they send Jason if I need them.

I would highly recommend Jason. He knows his stuff!

RapidFlow provided a sewer line inspection service. Making appointment was easy and technician arrived on time. Technician was courteous, friendly, knowledgeable, and efficient. I would use and reccomed RapidFlow for any future sewer / drain issues.

Very responsive, knowledgeable and friendly!

Cleared drain. Very prompt and polite. Had a blockage very deep into the water pipe . Worked hard and solved the problem quickly. Reasonable Cost. Thank you!

Great service . Friendly and professional.

Fast service professional workmanship highly recommend

expensive

Jason save me on Saturday afternoon he was quick and professional really good work done….

Jason came out quickly. He was very personable, professional and efficient.

Have worked with Elvis and a few other employees and had a great professional experiences with them.

The plumber that fixed the problem was Randy he was a total professional!

Prompt and informative . Will use again

Jason was very helpful

I’m very pleased with the service he arrived within 15minutes and resolved the problem.
Thank you

We had been trying to resolve our drain problem for 2 days. Finally frustration took over and we called Rapid Flow. We were very pleased with the technician's work. He was prompt, courteous & knowledgeable. He cleared the problem quickly & efficiently.

Great place to work.

Ben dealing with rapid flow for 7 years now through our municipal contract with them. They have always been 100% responsive, on time, professional, and get the job done every time. I usually have to call Peter a few times a month and he is always pleasure to deal with.

Great service. Called at 7:30 in the morning and the tech was onsite within two hours. Jason was professional, friendly and explained everything he was doing as he did it. I was very happy with the service and would definitely use them again should the need arise .

This is without a doubt the place you need to call! They really go the extra mile to help and make sure everything is taken care of. It’s already a difficult situation when you need a service like this and they help take the stress out of it. Their guy Jason that came out was simply amazing. He is super knowledgeable, friendly and walks you through everything that is going on. He makes you feel very at ease and is super respectful of your home. I just can’t say enough about him or the company!

Excellent work very satisfied always use rapid flow until my I said thank you very much

These guys came through in the middle of the night on scheduled time. Sean explain the problem and fixed it. Super friendly...great service. Thank you!!!!

Jason was awesome! I had a flood in my bathroom; backup from my whole apartment building spilling on my floor from my tub and toilet! Mind you I had been calling my complex's emergency on call service for 3 hours. I made 1 call to Rapid Flow, he was here within an hour and he got the job fixed! Can't say thank you enough!

I just want to say thank you specially Pete the drain technician, he is a rock star. He resolved my issue in 30 min fast and in the most professional way. Before contacting Rapid Flow, I had another Plummer who worked on the same issue for over an hour and couldn't unclog the drain, but here he comes Pete to the rescue from Rapid flow (just like the name RAPID) solved the issue in just 30min. Thanks again and now you have a new customer for life.

I've been dealing with Rapid Flow for over 30 years. Great company!!

Everytime my kids clog our pipes nightnor day 24/7 this company is at my door with in 1 hour to fix the problem

Great service

As always Rapid Flow solves my problem, quick and professional, have used for many years at American Airlines and for my own personal needs. Carl and his crew are the best!!!!!

They were very responsive and professional

Super fast response. Great service, friendly. Worked very hard to make sure job done correctly. Highly recommend. Only drain cleaning company I will use

Jason took care of the concern
Jason is knowledgeable and professional

I called Rapid flow with an emergency drain overflow on my kitchen sink that was leaking out of my dishwasher. 3 hours later they had a technician at my door(Chris) who was excellent and knowledgeable. He fixed the problem and described what he was doing the entire time.

Charlie came to my house today on time and fixed my clogged toilet. He was very clean and professional and made sure I was happy and satisfied. Ask for Charlie- he is the best!!

The entire team at Rapid Flow is incredible, always extremely responsive, detail oriented and thorough.

I have used this company 2 times for clearing a clogged drain after a plumber was unsuccessful. They are very prompt. I called them at 4 pm on a Saturday, and my drain was cleared by 6:30. They cleaned up all the mess, like it never even happened. Excellent service. It is a very old home with old pipes. This company has the right tools to get the job done.