Best Boiler Install in Boston MA

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

Frank and his team worked fast and were great! He told me everything he was doing and even fixed a couple things that we didn’t originally discuss because he found some issues. Everything went great and my new heating unit is installed perfectly

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Used this firm for many, many years. Great staff.

The McMahon team was awesome! They came out and fixed my leaking kitchen sink in half an hour. Easy to schedule, super polite, and did a great job. Highly recommend!

I like that you work quickly and professionally! thank you for your work!

Frank was very unprofessional, he failed to show up when he schedules to, prolonged the job and was very dis-respectful. He revised the price upward in the middle of job and after we agreed on the new price he did install the sump pump, got paid in full but didn't return to complete what he promised even after several calls, voicemails and texts up to this moment. I had to get someone else to redo the job.

We've used Anthony for a couple different projects in our home and have had great experiences with him every time. He responds quickly, shows up when he says he will and gets the job done at a fair price. Great plumber!

I called Rich Matthews at the beginning of December to talk about replacing my ancient (1982) furnace and a water heater that was starting to hurt. Add in that I was trying to do it through Mass Save with a heat loan. Rich came out to my house on a Saturday to look at the job and give us the quote we would need to get the heat loan. He had the quote to me that same day via email and he dropped off a paper copy the next business day. He's forthright and honest and he started teeing up the special pieces we would need while we were waiting for the bank to approve the loan. He was very responsive the whole time and was good about giving me a call for updates.

Because of the jury-rigged nature of the old furnace, he told us it would take two days, possibly three, to get the old one out and the new furnace and water heater in. He replaced the water heater on day one so we wouldn't be without. Then he worked late on a Friday to get everything done right before the temperatures dropped down below 20. The new ductwork, venting, and drain for the condensate are all really well done. You can see the quality of his work. It is well below freezing outside, and this is the warmest my house has been since I bought it. He even came back after the install was complete to change an exterior fitting for the air intake because he wasn't happy with the part he had on hand when he did the job originally.

10/10 I would go back to Rich for any work I needed done.

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.

Had a water heater go out just last week. Very bad timing as we had a roof leak (the two were not related). We called Pann but were worried that cost of the heater, coming at the same time as other home repairs, would be an overwhelming burden to out wallet.

Michael Bunik, Pann manager, worked with us to make sure we got a great water heater in a timely manner, at a price we could afford. We were really glad we called Pann.

The Pann techs, Dana and Andrew (Drew), were very professional. Like all Pann jobs, they arrived on time. I was worried about complications in terms of getting the water heater in place due to our particular home and the addition of our basement door being inaccessible due to snow. I shouldn't have worried. Dana and Drew quickly found the best route to get the old heater out and the new one in. They worked in a very professional manner and finished quickly. They took the old heater out and cleaned up everything related to the installation. Even to the point of Drew making sure that there was nothing at all that may have dropped on the floors; a post installation inspection as it were.

Besides the great service, there were two items that show the professionalism of Pann. Michael Bunik is familiar with our home from previous visits. Michael had Dana and Drew bring out a shorter water heater (I guess they make them in different heights, albeit with the same water capacity). This was because, on another visit Michael noticed that our heater would install, to meet code, easier if the unit was shorter. Note that this was simply Michael's eye for detail in regards to home maintenance issues. At the time Michael took note of the height issue, our heater was functioning properly. He's just that good in helping homeowners be satisfied with Pann's service.

The second item of note was that Dana took time to make sure that I knew how to light (or re-light) the water heater in case the pilot went out. This wasn't trivial, it took a few minutes for me to learn. The upshot is that I'm now confident that, in the case of a pilot light going out, I can re-light it myself. I know that the instructions are on the heater but, by Dana's taking extra time to have me go through the procedure, I don't have to fumble around or worry that I'm doing something wrong.

Thanks to Dana, Drew, Michael and Pann for a great experience and a great water heater.

I can’t say enough about Pauric and his team He listened to our needs and got to work immediately. He was so professional and gave us exactly what we envisioned bringing faucets, garbage disposal and bath and shower parts that were exquisite. He worked so efficiently, there were times when I forgot he was here. In between each job, he made sure we were pleased before moving on to the next one. There was an unexpected problem with a pipe that was faulty in our bathroom that we never knew about and although he hadn’t expected to find that, he fixed it for us. Recently, my daughter bought a new home and the heating system needed to be replaced. I can’t begin to tell you the quality of THAT job. If you need an experienced, knowledgable, personable and professional plumber, do yourself a big favor and call Hourican Plumbing.

I’ve used Allen Plumbing for over 30 years. Lori is attentive to the office, leaving Michael to do the plumbing. His work has always been impeccable. He recently installed a tankless water system for me that has completely changed how warm my place is. It saved some money also. Plus, Michael has quite the whistle