Best Water Leaking in Virginia Beach VA

Sean did such a professional and thorough job Installing and connecting my new water purification ionizer in the kitchen. The adapter that came with my system he put on was cheap plastic and leaked under sink, but Sean ran out on the hunt to several hardware stores later that day and came back with a fantastic replacement that worked perfectly. Very pleased with his service. He didn't even grumble when I asked that he please leave his shoes at the door :) and wow, he cleaned up behind himself too. He is THE MAN! Seriously, don't hesitate to call this guy if you need a plumber.

Guy Smith Heating & Cooling is one of the most professional companies I’ve encountered recently. My AC went out last night and was able to schedule a tech this afternoon. Josh was scheduled to come between 3-5 but called at 1:00 to see if it was okay to come over early to beat the rain. He explained everything he was checking and showed me where the problem was once it was discovered. He fixed it quickly and cleaned up all of his gear once he was done. I highly recommend Guy Smith & Heating!

Im very happy and satisfied with the work they did today during this virus pandemic thanks so much!

Extremely satisfied with the job Aron and Matthew did clearing 70+ feet of sump pump discharge pipe. Multiple clogs. They wouldn’t give up. I’ve never seen two people try to out work one another! I would highly recommend this company and these two guys.

After being nickeled and dimed by the plumbing company sent by our home warranty company with no results we called Roto-Rooter. Within a short time the technician located several areas of concern and a crack in the pipe that the other company missed completely. For serious drainage issues, I recommend Roto-Rooter.

Scott showed up at a moments notice to inspect the boiler in our Tailor shop. Long story short, we were lead to believe there was gas fumes coming from a stack. After thorough assessment he determined thankfully that was not the issue and so relieved! Being a holiday week I was surprised that anyone would even show up, but grateful that he did!

Rob and company have done several jobs for me. Both large and small. Never crosses my mind whether a job is within his scope of work. Never a need for a call back, or warranty work. Would highly recommend to any of my friends or family.

We called for service late evening due to having a leak in our shower, someone did come out that night after 11p, but didn't have the parts to do the repair. So we schedule for the next morning and our tech Dave of store #5131 show up in the time frame given, and was very professional and ready to work. He explained what he would be doing and was very friendly, knowledgeable, and answered any questions or concerns we had. He cleaned up after himself and we even saved a few dollars. We would definitely use Roto-Rooter again. We actually called other plumbers first and couldn't get anyone to return our calls or come out, but Roto Rooter did not such thing. Thanks again for the professionalism on all ends.

Vincent was amazing!!!! He was nice and professional and helped with our emergency plumbing problem. Would use again.

wonderful! Great Guy, Great Work, very dependable and trustworthly, tells it like it is.

Came out for a last minute call. Did great work quickly and competently!

Devin did a great job. Excellent service, courteous & professional.

I specifically chose this place because of the reputation of them based on their google reviews, however.... i cant agree with any of them. I made an appointment last week needing a quote (not work performed) but a quote to have a gas line run and it was scheduled today between the hours of 8 and 12. I call around 11 to get an update to see when they were planning to come because I had taken the morning off of work, and at that time they told me the plumber was in Williamsburg and was still on the job that needed about 45 minutes on top of 25-30 minute travel time to get to my house. It is now 5:48pm and not once have I received a phone call from the plumber nor the office stating that they were coming to do the estimate or whether an issue came up and needed to reschedule. We are on a time crunch to purchase appliances.... the sale expires tomorrow, so now not only do I miss out on the sale, but have absolutely NO IDEA how much it costs to run a line to determine whether or not we should purchase the gas stove that I would like or just a regular one like we have. I have already sold our current stove and those people are awaiting the call to come and pick it up. So, I've called other plumbers in the area and they don't have an appt soon enough so here we are back to square one.... so thanks for that!

I recently received outstanding plumbing service from A-1 American on Friday Oct 24. The technician was name Mike (contract #92529). He was here in a timely manner and was very professional in diagnosing and fixing my emergency plumbing problem. This is my second time using A-1 American, and will use again if necessary. I highly recommend A-1 to my neighbors and friends. Thanks again for your timely and reasonably priced service.

They are inconsistent.
They will come weeks later to finish a job and at times at the end of the day until 9pm. Most likely doing another job, then coming to finish this job, disturbing the rest of the neighborhood.
That being said, it shows unreliability and unprofessionalism. That can reflect poor job performance..
You can interpret that anyway you want it to.

Outstanding Company! Jason and team are kind, professional, transparent and knowledgeable. Ready and willing to answer all questions each time. Definitely my go to Plumbing Professionals!